operations associate

Meesho

<div>
 
 About The Team
 
 
 
 With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratize internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Associate Operations, you will play a huge role in driving growth for all sellers in the platform by enabling them to participate in the various promotional constructs within Meesho like Sale, Deals and Loyalty programs.
 
 
 Our team holds end-to-end responsibility to source right selections, discounts, catalogs, products for all these events. You will be working closely with an Associate - Ops, Key Account Managers(KAMs) and Business Analysts to achieve this under the guidance of a Program Manager and the Director of MTU/ATU charter.
 
 
 Beyond this there will be cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment &amp; Experience teams to achieve our 10x levers.
 
 
 We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions.
 
 
 
 About The Role
 
 
 
 We are looking for a dynamic, self-starting, result oriented Associate Operations who can display strong execution skills along with good business process understanding to ensure that our business KRs are met.
 
 
 As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promotional constructs like sale, deals and loyalty programs. You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Mentor, motivate &amp; provide direction to a team of KAMs
 </li>
 <li>
 Advocate Meesho&rsquo;s values &amp; principles across your team
 </li>
 <li>
 Work with central teams to ensure we achieve the targets for our sale, deals and loyalty programs
 </li>
 <li>
 Develop robust processes for smooth execution of all critical tasks
 </li>
 <li>
 Define KRA's &amp; goals for the team and individuals
 </li>
 <li>
 Compile and evaluate metrics for success assessment of individual and team level tasks
 </li>
 <li>
 Communicate priorities and key decisions with stakeholders with your excellent verbal, written &amp; visual communication skills.
 </li>
 <li>
 Drive higher supplier engagement and quick problem resolution through effectively guiding your team
 </li>
 <li>
 Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
 </li>
 <li>
 Influence strategic decisions across the organization by earning the trust of your stakeholders
 </li>
 <li>
 Effectively use quantitative &amp; qualitative data to drive decisions &amp; measure success
 </li>
 <li>
 Helps define short &amp; medium term goals, design execution roadmap and set team priorities that align with company&rsquo;s overall strategic goals
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 BE/B. Tech from premier institutes
 </li>
 <li>
 MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams
 </li>
 <li>
 Experience in Handling Category is an add-on
 </li>
 <li>
 Experience with startups and fast-paced environments is an added advantage
 </li>
 <li>
 Experience in using Microsoft Excel and Google Sheets to analyze data and build POV
 </li>
 <li>
 Demonstrated ability to think strategically and tactically
 </li>
 <li>
 Deep understanding of business and customers
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to lead the team and manage relevant stakeholders
 </li>
 <li>
 Proven skills in driving problems to solutions and opportunities
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: o4yHdpzrhAeOZYv5lJLaiJos30y1AT/7KGlb8HgF+MqYS0qQRVxqSGbenJ+jU+e7S0TwoIAfJVPFxLPjkZbeGrtU0MguN8Vi+YAX/rpfnNMS0jdLCNSXSkdPEFMAaQCxJIZrVt48oA3/4h0gzq5P</div>

Operations Associate

Lahore University of Management Sciences

<div>
 
 The Operations Associate &ndash; Weekend &amp; Night Support plays a vital role in ensuring the seamless functioning of CAPS services during off-peak hours, including weekends, and overnight emergencies. This role serves as the operational backbone during times when core staff are off duty, facilitating therapist coordination, emergency booking logistics, and real-time administrative support.
 
 
 
 
 
 The position ensures timely, accurate allocation of therapy sessions by acting as a liaison between students and therapists, based on availability and need. The associate is also expected to assist in data entry and data verification and contribute to ongoing record-keeping. While the role is primarily remote, on-campus presence may be required during events or when morning shift backup is necessary.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 
 Session Coordination &amp; Allocation:
 
 </li>
 <li>
 Facilitate coordination between students and therapists for weekend and night session allocations, ensuring accurate bookings based on mutual availability and service needs.
 </li>
 <li>
 
 Emergency Booking Management:
 
 </li>
 <li>
 Respond to helpline calls during night shifts, coordinate urgent therapist allocations, and escalate high-risk
 </li>
 <li>
 
 Operational Documentation:
 
 </li>
 <li>
 Maintain accurate records of therapist allocations, student requests, emergency bookings, waitlists, and follow-ups, with a strong focus on data integrity and confidentiality.
 </li>
 <li>
 
 Data Entry &amp; Verification:
 
 </li>
 <li>
 Assist in verifying student Campus IDs from therapists' monthly reports and contribute to structured data entry for internal documentation and annual operations reporting.
 </li>
 <li>
 
 Morning Shift Coverage (As Needed):
 
 </li>
 <li>
 Provide allocation support during the morning shift in the absence of the morning staff.
 </li>
 <li>
 
 Event Coverage &amp; On-Campus Support (As Required):
 
 </li>
 <li>
 Assist in logistical coordination and provide operational coverage during on-campus CAPS events.
 </li>
 <li>
 
 Operational Assistance:
 
 </li>
 <li>
 Provide day-to-day administrative and coordination support to the Operations Lead, ensuring smooth departmental workflow and timely execution of tasks.
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 Excellent spoken and written English communication skills.
 </li>
 <li>
 High attention to detail and strong accuracy in data handling.
 </li>
 <li>
 Demonstrated emotional maturity and discretion in handling sensitive cases.
 </li>
 <li>
 Self-motivated, dependable, and able to work independently during off-hours.
 </li>
 <li>
 Proficient in Microsoft Excel, Google Sheets, SPSS, and professional email handling.
 </li>
 </ul>
 
 
 
 
 
 Professional Behavior &amp; Conduct:
 
 
 
 The Operations Associate must demonstrate professionalism, discretion, and maturity at all times. Given the sensitive and often urgent nature of this role, the ideal candidate must:
 
 <ul>
 <li>
 Stay calm and composed under pressure, particularly during emergencies.
 </li>
 <li>
 Communicate respectfully and empathetically with students, therapists, and colleagues.
 </li>
 <li>
 Maintain confidentiality in all interactions and documentation.
 </li>
 <li>
 Work independently and with integrity during night and weekend shifts.
 </li>
 <li>
 Exhibit strong time management and a proactive approach to problem-solving.
 </li>
 <li>
 Remain flexible and responsive to evolving needs in a high-responsibility setting.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 
 Master&rsquo;s in applied psychology from a reputable HEC-recognized institute.
 
 
 
 
 
 
 Experience:
 
 
 
 Minimum one year of relevant Experience.
 
</div>
 <div id='job-id'>Job Id: ylMckpgigYhkyzSbauPbjeYwzLclPF31kFF9vVIE6ea4jhxXq2X6KIEYDdGK/HkuYNuKOQjOKuJ3y6zfr6zqDUFBgwcxsgKKWw==</div>

Grahil Wellness Private Limited

Job descriptionJob Summary:We are seeking a detail-oriented and proactive Operations Associate to support and execute the complete order fulfillment process&mdash;from receiving a Purchase Order (PO) to final delivery. The ideal candidate should have strong organizational skills, a willingness to learn, and the ability to coordinate with multiple teams including warehouse, logistics, and client representatives. This role is ideal for freshers looking to start their career in operations management within a fast-paced FMCG environment.Key Responsibilities:<ul><li>Receive and verify client Purchase Orders (POs) via email or portals.</li><li>Update order details and maintain records in Google Sheets/ERP systems.</li><li>Coordinate with the warehouse team for stock availability and packaging requirements.</li><li>Initiate packaging process as per product and client specifications.</li><li>Prepare dispatch details and generate shipment documents (e.g., invoices, packing slips).</li><li>Schedule client appointments and ensure timely delivery through logistics coordination.</li><li>Track and monitor delivery status; handle any delivery-related issues or escalations.</li><li>Maintain accurate records of all transactions and generate reports when required.</li><li>Communicate effectively with internal teams and clients to ensure smooth operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred: B.Com, BBA, B.Sc, or similar).</li><li>Proficiency in MS Excel/Google Sheets.</li><li>Good communication and coordination skills.</li><li>Ability to multitask and work under tight timelines.</li><li>Quick learner with a problem-solving attitude.</li><li>Prior internship or exposure in operations/supply chain is a plus (not mandatory).</li></ul>What We Offer:<ul><li>On-the-job training and mentorship.</li><li>Opportunity to grow in a structured operations and supply chain setup.</li><li>Exposure to real-time FMCG order management systems.</li><li>Friendly and supportive work environment.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Paid sick time</li><li>Provident Fund</li><li>Work from home</li></ul>Work Location: In personSpeak with the employer +91 7982751467 <div id='job-id'>Job Id: 7j9gpufuML3wnBPvA5JzKJfhtZ1sMUERT0XmG6Kn6Nbp4txuv2bU8zNHkIwqcyvyNVW1DKrWGlUb8OeRWL6knTbkS60Zu8+0HMsKr5qW8JS1w1bdJRqja5aM</div>

Propel Consult

Role Overview: As an Operations Associate, you will play a crucial role in ensuring the smooth operation of different key activities. You will collaborate with cross-functional teams, including finance, trading, and product development, to execute essential operational tasks. This position requires meticulous attention to detail, excellent problem-solving skills, and a deep understanding of the crypto asset landscape. If you thrive in a fast-paced environment and are passionate about the future of digital currencies, we invite you to join our team. Duties and Responsibilities:&#9679; Analyze Different streams of trading data, transaction data, user behavior to improve processes and eliminate inefficiencies. &#9679; Conduct liquidity planning to efficiently manage funds in bank accounts and liquidity providers. &#9679; Manage credit lines and settlement processes to facilitate seamless transactions. &#9679; Export reports from liquidity providers, analyzing and documenting relevant data. &#9679; Investigate and resolve unmatched transactions, ensuring accuracy in financial records. &#9679; Execute over-the-counter (OTC) trades and manage associated processes. &#9679; Monitor payment service provider transactions, addressing inquiries and chargebacks. &#9679; Address issues and user inquiries, providing exceptional customer support to the client relations team. &#9679; Monitor card processor performance, identifying and addressing any operational issues. &#9679; Assist in preparing due diligence for listing new assets in collaboration with the Product Team. &#9679; Communicate with vendors for product evaluation, onboarding requirements, and commercials. &#9679; Collaborate with liquidity providers to communicate bugs, issues, and inquiries, ensuring timely resolutions. &#9679; Research solutions and products related to ongoing development initiatives, providing operational insights.Qualifications and Requirements:&#9679; Bachelor's degree in Finance, Business Administration, or a related field (or equivalent experience). &#9679; 1-3 years of experience in financial operations within the crypto asset industry or related financial sector/trading firms. &#9679; Excellent problem-solving and analytical skills with keen attention to detail. &#9679; Solid understanding of cryptocurrency markets, exchanges, and trading platforms is a plus. &#9679; Proficient in using data analysis tools and generating dashboards/reports. &#9679; Strong communication skills with the ability to collaborate effectively across teams.&#9679; Experience in executing over-the-counter (OTC) trades is a plus. &#9679; Ability to work in a fast-paced environment with tight deadlines and shifting priorities. &#9679; Self-motivated with the ability to work both independently and in a team. &#9679; Comfortable with working on a shift basis.Skills:&#9679; Strong analytical abilities: Capable of analyzing trading data, transaction data, and user behavior to identify inefficiencies and improve processes. &#9679; Financial acumen: Understanding of liquidity planning, credit lines, settlement processes, and financial records management. &#9679; Problem-solving skills: Ability to investigate and resolve unmatched transactions, address operational issues, and provide exceptional customer support. &#9679; Cryptocurrency knowledge: Familiarity with cryptocurrency markets, exchanges, trading platforms, and related financial operations. &#9679; Data analysis proficiency: Skilled in using data analysis tools to generate reports and dashboards for decision-making. &#9679; Communication skills: Effective communication with cross-functional teams, vendors, and liquidity providers. &#9679; Adaptability: Ability to work in a fast-paced environment with shifting priorities and tight deadlines. &#9679; Collaboration: Capacity to collaborate effectively across teams and with external partners to achieve operational goals.Job Types: Full-time, Permanent <div id='job-id'>Job Id: 4btqewGNv20Fc3ViFmm7b9h9Qo3CFeDsfPdLFo1CbKoYg4piFKY1VNTR8NXSGo6OmQgs7bZ69EkYvJG+aBp7W67Vuo9VeQqKuUyxjBctRLrEg+dW9tZW+Dq2</div>

The Bay Club Company

<div>Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the &ldquo;Actions We Live By.&rdquo;

Our Core Values:

Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person&ndash;we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

GENERAL SUMMARY

The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club. These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
<h4 class="jobSectionHeader">
PRIMARY JOB FUNCTIONS
</h4>Customer Service
<ul>
<li>Greet members and guests upon arrival to the Club.</li>
<li>Check members in by verifying their membership.</li>
<li>Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.</li>
<li>Book appointments, program, and class reservations for members and guests.</li>
<li>Provide information regarding Club programming and facilities.</li>
<li>Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.</li>
<li>Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
</li><li>Provide membership sales team with guest/prospect lead contact information.
</li></ul>Reception Desk Oversight (if applicable)
<ul>
<li>Operate cash register.</li>
<li>Process payments.</li>
<li>Manage/handle cash and balance cash drawer each shift.</li>
<li>Perform opening and/or closing duties, as required.</li>
</ul><ul><li>Answer and transfer phone calls</li>
</ul>
Caf&eacute; Oversight (if applicable)
<ul>
<li>Create and serve food and beverage items.</li>
<li>Promote daily specials and encourage upgrades to each order.</li>
<li>Operate cash register, process payments through cash or credit card handling and/or member account charges.</li>
<li>Caf&eacute; opening and/or closing duties, as required.</li>
<li>Maintain a clean, safe work environment according to State and Local food safety standards.</li>
<li>State Food Handler Certification</li>
<li>Responsible Beverage Service (RBS) state certification (if serving alcohol)</li>
</ul>
Pool Deck Oversight (if applicable)
<ul>
<li>Greet members and guests upon arrival to the Pool Area.</li>
<li>Act as a Host in the designated area or event space</li>
<li>Work with the F&amp;B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)</li>
<li>Offer seating, make members/guests comfortable and provide a tour of pool deck amenities.</li>
<li>Communicate and book appointments for programs and events.</li>
<li>Provide information regarding Club programming and facilities updates.</li>
<li>Assist with maintaining refreshment stations: Refill water, stock supplies and keep area clean.</li>
<li>Provide towels as needed, assist with towel operation.</li>
</ul>
Parking Garage Oversight (if applicable)
<ul>
<li>Warmly greeting each member with a smile.</li>
<li>Check members and guests in by verifying their membership.</li>
<li>When necessary, audit cars parked in garage.
</li><li>Perform any opening and/or closing duties, as required.</li>
</ul>
Cleanliness
<ul>
<li>Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas)</li>
</ul><ul><li>Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.</li>
<li>Restock vanity supplies and replenish inventory and janitorial products.</li>
<li>Maintain a clean, safe work environment.</li>
</ul><ul><li>Assist with laundry functions that include collecting, washing, drying, and folding towels.
</li></ul>Communication and Relationships
<ul>
<li>Communicate timely and follow up, as appropriate.</li>
<li>Active participation in required events, programs, meetings, and trainings.</li>
</ul>
OTHER JOB FUNCTIONS
<ul><li>Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.</li>
</ul>Requirements:
MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS &amp; KNOWLEDGE
<ul>
<li>Policies and Regulations &mdash; Knowledge of company polices.</li>
<li>Written Comprehension and Expression &mdash; Ability to read, understand and communicate information and ideas in writing so others will understand.
</li><li>Oral Comprehension and Expression &mdash;Ability to understand and communicate so others can understand ideas and information.</li>
<li>Computer &ndash; Ability to utilize club software program and email communication software, such as Microsoft Outlook.</li>
</ul>
EXPERIENCE &amp; EDUCATION
<ul>
<li>At least one year experience in the hospitality industry or related service position preferred.</li>
<li>Food Safety certified (if applicable)</li>
<li>Professional, friendly manner and excellent customer service attitude and abilities.</li>
<li>Strong verbal communication and conflict resolution skills.</li>
<li>Enthusiastic, responsible, and dependable team player.</li>
<li>Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.</li>
<li>Well organized and detail oriented.</li>
<li>CPR certified.</li>
</ul>
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The noise level in the work environment is usually moderate.

The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

<div>An Equal Opportunity Employer
</div><div>The Bay Club Company (&ldquo;TBCC&rdquo;) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence. 
</div> 
Compensation: $18.20 - $28.85 / hour</div> <div id='job-id'>Job Id: HQSzZpVf5Z7MnVSOjtgG0etnIXZspOd12tHFFzp49kHOt7ovd+IU6cGjmc9dcfIsp/FHSDZmhwgJbE49NPpOHNvlvCZ/F4bLwfhimj+CaVOrz60kHSVhO5ZwucNZDIG5nbNje0FO+pLprBCXjyJsbsYKzwFztnl2mXxSrRS12LLJF3u0LdKKy5l+R9E5Th+cspa5MP7JdoN5B1lgXA==</div>

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 The Division
 
 
 
 
 Constellation1
 
 , a part of Constellation Perseus Operating Group, is a real estate marketing company that provides industry leading top real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services.
 
 
 
 Division Link:
 
 https://constellation1.com/
 
 
 
 The Position
 
 
 
 We are seeking an
 
 Operations Associate
 
 who will play a key role in ensuring the integrity, accuracy, and quality of data across critical business functions. This position is ideal for a detail-oriented professional who thrives in a fast-paced, highly collaborative, and data-driven environment. The ideal candidate will not only execute daily compliance operations with precision but also contribute to the continual enhancement of data processes, vendor relationships, and financial reconciliations. Your ability to identify patterns, drive resolutions, and communicate effectively with stakeholders will directly influence operational efficiency and data accuracy across the organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the onboarding and offboarding processes of MLS and other data vendors, ensuring compliance with data agreements and internal standards.
 </li>
 <li>
 Serve as the primary point of contact for data vendors, establishing strong working relationships and ensuring timely issue resolution.
 </li>
 <li>
 Coordinate cross-departmental workflows to streamline data acquisition, access control, and decommissioning efforts.
 </li>
 <li>
 Maintain accurate, real-time client and vendor records within internal CRMs across multiple business units.
 </li>
 <li>
 Collaborate with internal teams to ensure CRM data reflects current business activity and vendor status.
 </li>
 <li>
 Maintain detailed, audit-ready case notes for all customer and vendor interactions.
 </li>
 <li>
 Work within shared inboxes, remote systems, and multiple platforms (including SharePoint and CRMs) to resolve support cases efficiently.
 </li>
 <li>
 Investigate discrepancies in MLS and client billing reports, escalating significant variances with contextual summaries and recommendations.
 </li>
 <li>
 Compile client-specific reports for billing validation, compliance, and audit purposes.
 </li>
 <li>
 Identify recurring data or compliance issues and proactively recommend process enhancements.
 </li>
 <li>
 Support management in monitoring data quality KPIs and vendor performance metrics.
 
 
 </li>
 </ul>
 
 Required Skills And Core Competencies
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Excel, with the ability to use pivot tables, lookups, and basic formulas to identify data inconsistencies.
 </li>
 <li>
 Strong working knowledge of Outlook, SharePoint, and CRM platforms (e.g., Salesforce, Zoho, HubSpot).
 </li>
 <li>
 Demonstrated email-based communication expertise, with an ability to explain complex issues clearly and professionally.
 </li>
 <li>
 Exceptional analytical skills and attention to detail, with a data-first mindset.
 </li>
 <li>
 Proven ability to multitask across competing priorities and deadlines while maintaining data accuracy.
 </li>
 <li>
 Strong sense of accountability and ownership over assigned tasks and process outcomes.
 </li>
 <li>
 Proactive, solution-oriented attitude with a continuous improvement mindset.
 
 
 </li>
 </ul>
 
 Work Shift Timings
 
 
 
 8 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)
 
 
 
 Exciting Benefits We Offer
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>
 <div id='job-id'>Job Id: nQ1D1QS8C1TW+5pPGBum+YZGj4EJ3734w8EIwMpPF5jnIQNx26DwDCnCVKBPwDdD5/iQkjlVIxh3s7rAwuW8KxgQiOto4nOIOhiy24uTNHlTYtv9WD9UbvM2ccdXcZ4IbZ6/QP9yPP43NpqCNFwOIeuNKgSSVAkJkIM/osTgpUHJrAEkRTPDjFcFF3IVAYq1jz4wq8XlKo58h0IoG7P8C82kHZs=</div>

Stripe

<div>
 Who We Are Stripe is a financial infrastructure platform for businesses. Millions of companies&mdash;from the world&rsquo;s largest enterprises to the most ambitious startups&mdash;use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&rsquo;s reach while doing the most important work of your career.
 
 
 
 About The Team
 
 
 
 Stripe's global legal operations team is dedicated to delivering an exceptional support experience for legal entities, law firms, and government agencies reporting compliance violations and policy non-adherence. The team plays a vital role in managing and ensuring compliance with various legal requests and requirements that Stripe users must regularly follow.
 
 
 What You&rsquo;ll Do Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe&rsquo;s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe&rsquo;s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know!
 
 
 
 Responsibilities
 
 
 
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 Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
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 Support users' concerns and provide exceptional customer service.
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 Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
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 Respond to reports submitted by legal and government entities via email.
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 Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
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 Gather unique insights into how thousands of businesses using Stripe operate and scale.
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 Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact.
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 Play a key role in establishing a new team and fostering an operational culture at Stripe.
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 Partner with global operations specialists or business process owners to manage critical workflows effectively.
 
 
 
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 Who You Are
 
 
 We&rsquo;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
 
 
 
 Minimum Requirements
 
 
 
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 You have a user first mindset and are energized by the challenge of solving difficult problems
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 You have excellent communication skills, both written and verbally
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 You excel in critical thinking and problem solving
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 You might have close to 1 to 3 years of experience in customer service or internal/external user-facing operations
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 You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user&rsquo;s challenges
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 You are able to identify opportunities to improve operational efficiency
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 You have a process-oriented mindset and ability to get things done
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 You enjoy working in an in-office environment with strong cross team collaboration and support
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 You are able to prioritize and enjoy working in a dynamic space
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 You are humble and have a proven track record for working well across teams and with external partners
 
 
 
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 In-office expectations
 
 
 Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
 
 
 Pay and benefits
 
 
 Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
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