operations manager, fc operations

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.<br>
<br>
Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.<br>
<br>
Key job responsibilities<br>
<ul><li>Support, mentor, and motivate your salaried and hourly workforce</li><li>Lead large-scope projects with site and regional impact</li><li>Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance</li><li>Manage safety, quality, productivity, and customer delivery promises</li><li>Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives</li><li>Lift up to 49 pounds and frequently push, pull, squat, bend, and reach</li></ul></div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>3+ years of employee and performance management experience</li><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>Bachelor's degree or equivalent</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Bachelor's degree in business, engineering, operations, supply chain, transportation logistics</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
SAU, Riyadh</div></p></div><div><p><div>
Fulfillment Center Management</div></p></div><div><p><div>
Fulfillment &amp; Operations Management</div></p></div></ul></div><br /> <div id='job-id'>Job Id: 0HZwyGChvVSWlZJS4Yr41JT3XtGGkgUFmTMirAL0EWFDPiK9vUZUOeu0uMZr1RkAcf45fKLA/cDz9ZIAyhanMqSwAC4bVWlwk3YtJnq2JT0AYYOgpCYGwjlP6sqbYZhSkJomv5JtLKX6JolxVmdtplf42pFwAX5ABO+Jjik5qHCbjA==</div>

Operations Manager, FC Operations

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 <br/>
 <br/>
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Support, mentor, and motivate your salaried and hourly workforce
  </li>
  <li>
   Lead large-scope projects with site and regional impact
  </li>
  <li>
   Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  </li>
  <li>
   Manage safety, quality, productivity, and customer delivery promises
  </li>
  <li>
   Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  </li>
  <li>
   Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of employee and performance management experience
  </li>
  <li>
   3+ years of performance metrics, process improvement or lean techniques experience
  </li>
  <li>
   Bachelor's degree or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3036891
</div>
<br /> <div id='job-id'>Job Id: cMqCN4DdFKsLWgha6ad2sILtPSwI6+Yp7hZD6lIyEt+nm6SJufhNO9JrZTu3sXcOSUFq52iZCbmlagjwOmLxFXT+cTdyOwllxlHXvGvJpDgxf8wMdzkFmtOC8IPiwzFJ/jDM6S/sxbfy1ZmjCB6xBxUTqEOudMRR08jYxsI61+n2dXXFmMYvDJ1RBD0yPrnPp+bI5Y9uZv1Kj77AfogkD3OtsV2jeeUeKjhv9NbLXsVGD3CWNn7CLtyNff0kZNA6mqgyjHoAY9U1Jwkv5w5Ayd4xRaBE</div>

<p></p><div><div><p>DESCRIPTION</p><div>
TOC (Transportation Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.<br>
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time.<br>
Purview of a Trans Ops Specialist<br>
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals &ndash; Inbound and Outbound operations.
<br>
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.<br>
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.<br>
<br>
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.<br>
<br>
<br>
<br>
Responsibilities include, but are not limited to:<br>
<br>
<ul><li>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)</li><li>Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.</li><li>Develop and/or understand performance metrics to assist with driving business results.</li><li>Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.</li><li>Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.</li><li>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li><li>Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.</li><li>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.</li><li>Providing real-time customer experience by working in 24*7 operating environment.</li></ul><br>
A day in the life<br>
<br>
About the hiring group<br>
<br>
Job responsibilities<br>
<br>
A day in the life<br>
<br>
About the hiring group<br>
<br>
Job responsibilities</div></div><div><p><br>
BASIC QUALIFICATIONS</p><ul><li>Experience with Excel</li><li>Experience with SQL</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>SQL</li><li>Excel</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
IND, TS, Hyderabad - Virtual</div></p></div><div><p><div>
Supply Chain/Transportation Management</div></p></div></ul></div><br /> <div id='job-id'>Job Id: VbvCFycE5/R7m9SA8tEhnuws+n8vAdbtBDKjk8d7oJVjg9Hm5OVd5fpTAGmu+6559/OjU2KNyWg6qMfPtf73t4cprpTrD9bI9Jqx8ozl/LZ08fzUiw7uOKJBPwYDUwt37SM+9Be+uHwMgoB+KUwkLiXThlJwK9UfCIJi</div>

Transportation Specialist

<p></p><div><div><p>DESCRIPTION</p><div>
Job Description for Transportation Representative &ndash; NOC<br>
NOC Overview<br>
<br>
NOC (Network Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.<br>
Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time.<br>
<br>
Purview of a Trans Ops Representative:<br>
A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals &ndash; Inbound and Outbound operations.<br>
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.<br>
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.<br>
<br>
A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
<br>
<br>
Key job responsibilities<br>
Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.<br>
Responsibilities include, but are not limited to:<br>
<br>
<ul><li>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)</li><li>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li><li>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.</li></ul><br>
Providing real-time customer experience by working in 24*7 operating environment.</div></div><div><p>
BASIC QUALIFICATIONS</p><div>
1)10+2 or Bachelor&rsquo;s degree<br>
2)12-24 months of work experience.<br>
3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external<br>
4)Proficiency in Excel (pivot tables, vlookups)<br>
5)Demonstrated ability to work in a team in a very dynamic environment</div></div><div><p>
PREFERRED QUALIFICATIONS</p><div>
Graduate with Bachelor&rsquo;s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams
<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
IND, KA, Virtual</div></p></div><div><p><div>
Supply Chain/Transportation Management</div></p></div></ul></div><br /> <div id='job-id'>Job Id: IuYZLlkeblG27m5rN4awVt+CIbb0hnVgCwJScdbkO8Nml3EdQgyiRm4QGzFREffYANxRuL8xzjN1yweh5tpyMBxOQP5Pf7bIQqslXt/LRAZ/LtUS2LOZOR0SMTcN5zeKn4oYe2HEfWDut02g7f3d+1QbHWJBP3eckmQ4p0azu73CepSyWSym7IUSTzdSNnMYWZNDLQ==</div>

Transportation Representative, AmazonNowCO, RoW APEX

<p></p><div><div><p>DESCRIPTION</p><div>
Job Description for Transportation Representative &ndash; NOC<br>
NOC Overview<br>
<br>
NOC (Network Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.<br>
Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time.<br>
<br>
Purview of a Trans Ops Representative:<br>
A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals &ndash; Inbound and Outbound operations.<br>
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.<br>
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.<br>
<br>
A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
<br>
<br>
Key job responsibilities<br>
Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.<br>
Responsibilities include, but are not limited to:<br>
<br>
<ul><li>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)</li><li>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li><li>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.</li></ul><br>
Providing real-time customer experience by working in 24*7 operating environment.</div></div><div><p>
BASIC QUALIFICATIONS</p><div>
1)Bachelor&rsquo;s degree<br>
2)12-24 months of work experience.<br>
3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external<br>
4)Proficiency in Excel (pivot tables, vlookups)<br>
5)Demonstrated ability to work in a team in a very dynamic environment</div></div><div><p>
PREFERRED QUALIFICATIONS</p><div>
Graduate with Bachelor&rsquo;s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams
<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
IND, TS, Virtual</div></p></div><div><p><div>
Supply Chain/Transportation Management</div></p></div></ul></div><br /> <div id='job-id'>Job Id: jUpV9LJThQg04arJ+XxvA1xQ/ermIujlsOufzi1ggP0eBQMQF0txmcEBDyvMJV+LYnrdRKWD5CitgoDZt1CZMQUdLbj795ctK8LMbDsg1+AOeX+XSTLmY2b1aJnxkpcMYW8kMOWKNzZB+bL5eJTn6Iugn1aaOkptjXmTdMI+Iq9tOSDwoh/Ej8X00MlKaU9Iq/HteQ==</div>

FC Dallas

<div><div><b>FC Dallas Foundation &amp; Community Relations Manager</b></div><div>
</div><div><b>
Position Summary: </b>The FC Dallas Foundation &amp; Community Relations Manager will lead efforts to elevate the FC Dallas, North Texas SC and Toyota Stadium brands within the community. This role is responsible for developing and executing strategic initiatives that increase awareness, generate revenue, and foster meaningful relationships with fans, partners, and local organizations. The Manager will oversee fundraising campaigns, community programs, and charitable events that support the mission of the FC Dallas Foundation and align with organizational goals.</div><div>
This full-time leadership role requires strong management, communication, and relationship-building skills, as well as a passion for community service and the sport of soccer. The position will report to the Senior Director of Foundation and Community Relations.</div><div>
</div><div><b>
Key Responsibilities:
</b></div><ul><li>Manage the execution of FC Dallas Foundation and Community Relations programs, including signature initiatives such as Gear Up, STEAM FC, FC Dallas Unified Team, and Cocktails &amp; Cleats.</li><li>
Oversee the planning, coordination, and execution of fundraising events, fan engagement activations, and MLS Community Impact initiatives.</li><li>
Manage the FC Dallas Foundation donation request and auction programs to ensure a consistent and impactful philanthropic presence in the community.</li><li>
Assist with the Foundation &amp; Community Relations social media presence and content strategy, with a focus on Twitter/X, Instagram and other relevant platforms.</li><li>
Collaborate with internal departments (marketing, communications, partnerships, ticketing) and external stakeholders to maximize community impact and brand alignment.</li><li>
Supervise, mentor, and develop department staff and interns to ensure high performance, strong teamwork, and professional growth.</li><li>
Monitor program effectiveness through regular reporting, impact metrics, and stakeholder feedback.</li></ul><div><b>
You Are:
</b></div><ul><li>A strategic and proactive leader with a passion for community engagement and philanthropy. Experienced in managing community relations or foundation initiatives within a corporate or sports environment.</li><li>
Skilled in team leadership, project management, and cross-functional collaboration.</li><li>
Able to thrive under pressure and manage multiple priorities in a fast-paced environment.</li><li>
Committed to maintaining high ethical standards and fostering a culture of integrity and inclusivity.</li><li>
Willing to work flexible hours, including nights, weekends and holidays as needed.</li></ul><div><b>
Qualifications:
</b></div><ul><li>Bachelor&rsquo;s degree in nonprofit management, sports management, communications, or a related field.</li><li>
3&ndash;5+ years of experience in community relations, corporate social responsibility, nonprofit management, or a similar role&mdash;preferably in sports or entertainment.</li><li>
Proven track record of executing successful fundraising events and community programs.</li><li>
Strong written and verbal communication skills.</li><li>
Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of donor management software and social media platforms a plus.</li></ul><div><b>
Why FC Dallas?</b></div><div>
</div><div>
FC Dallas is a premier Major League Soccer (MLS) team with a commitment to innovation and creativity in sports entertainment. As part of the FC Dallas family, you&rsquo;ll be working in a fast-paced, collaborative environment where your skills will directly impact our fan experience and brand reach.</div><div>
</div><div>
FC Dallas is an equal opportunity employer and, therefore, pledges to provide equal opportunities without regard to race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. This pledge applies to all employees and applicants for employment in connection with the material terms and conditions of employment, including without limitation: recruitment, hiring, promotions, transfers, demotions, treatment during employment, benefits, compensation, leave of absence, training, or terminations. Supervisors who control these actions are responsible for fair and equal application to all employees. It is FC Dallas&rsquo;s intention to comply with all federal and state equal opportunity laws and executive orders forbidding any type of discrimination against employees or applicants.</div><div><div><i>
FC Dallas is committed to maintaining an atmosphere where all employees can perform their duties free from harassment and intimidation based on race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. Employees are encouraged to accept their share of responsibility for successfully carrying out this pledge.</i></div></div></div><br /> <div id='job-id'>Job Id: OEcGOGqkrEjRbn+wMS1PNFgJu8yqcVYZuyopVa1cuunFlAnAfGwEgJeC6y55UKerpD+baqmApG6ddQNKGQHKkpcScDkFFkHBc3svLF3/B31MGZE20i694q7Bg9Y=</div>

Manager, FC Dallas Foundation & Community Relations

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts.
 <br/>
 <br/>
 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 We're seeking a Team lead for our FC operations. In this role, you will be responsible for:
 <br/>
 <br/>
 Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations
 <br/>
 <br/>
 Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
 <br/>
 <br/>
 Driving performance management of your team members. Preparing and implementing training and development plans for associates.
 <br/>
 <br/>
 Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
 <br/>
 <br/>
 Conducting 4M and 5S audits for the delivery station on a daily basis.
 <br/>
 <br/>
 Stand-in for Area Manager.
 <br/>
 <br/>
 Ability to manage day and night shifts.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree
  </li>
  <li>
   Speak, write, and read fluently in English
  </li>
  <li>
   Experience with Excel
  </li>
  <li>
   1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
  </li>
  <li>
   Experience with Microsoft Office products and applications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - ASSPL - Delhi - C76
 <br/>
 <br/>
 Job ID: A3025721
</div>
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