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operations manager

Swan Global

<div>
 <p>
  Job Title : Operations Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To lead, manage, and control the delivery of all operational services&mdash; including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities&mdash;across the company&rsquo;s branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery.
  </li>
  <li>
   Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed.
  </li>
  <li>
   Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals.
  </li>
  <li>
   Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching.
  </li>
  <li>
   Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring.
  </li>
  <li>
   Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements.
  </li>
  <li>
   Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably.
  </li>
  <li>
   Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency.
  </li>
  <li>
   Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates.
  </li>
  <li>
   Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations.
  </li>
  <li>
   Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance.
  </li>
  <li>
   Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets.
  </li>
  <li>
   Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches.
  </li>
  <li>
   Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas.
  </li>
  <li>
   Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements.
  </li>
  <li>
   Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency.
  </li>
  <li>
   Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders.
  </li>
  <li>
   Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement.
  </li>
  <li>
   Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings. Key Performance Indicators (KPIs):
  </li>
  <li>
   Branch target achievement rate (sales, transaction volumes, FX margins).
  </li>
  <li>
   Operational error rate (daily, monthly).
  </li>
  <li>
   Customer wait time and transaction turnaround time.
  </li>
  <li>
   Internal and external audit score results.
  </li>
  <li>
   Treasury profitability (spread/margin performance, cost of currency procurement).
  </li>
  <li>
   Vault balance accuracy and cash reconciliation efficiency.
  </li>
  <li>
   Staff productivity (transactions per staff/day).
  </li>
  <li>
   Customer satisfaction score from service touchpoints.
  </li>
  <li>
   Operational cost efficiency and process improvement initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Finance, Operations, Banking, or related field.
  </li>
  <li>
   Minimum 12 years&rsquo; experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable.
  </li>
  <li>
   Proven experience managing multiple branches or operational units.
  </li>
  <li>
   Solid understanding of treasury and dealing room operations.
  </li>
  <li>
   Knowledge of Qatar regulations and operational compliance frameworks.
  </li>
  <li>
   Demonstrated leadership and team management skills.
  </li>
  <li>
   Strong data analysis, reporting, and problem-solving capabilities.
  </li>
  <li>
   Fluent in English; Arabic speaking is preferable.
  </li>
  <li>
   Familiarity with core remittance/FX systems and digital tools is highly preferred
  </li>
 </ul>
 <p>
 </p>
</div>
<br /> <div id='job-id'>Job Id: x86IcRMXZgbAKJ2VPvPvJB4YemhSjLQKTsUUvCeeHaBwOlaMDEk8NA4rFGQ7gzUbIZDvO9IXDa9loBA3klW/4ImD+GGUgRBXVA==</div>

Operations Manager

Acciona

<div><div>ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.</div>
Successfully lead Operations teams on contracts under your control and provide safe, efficient, profitable, compliant and innovative operations; deliver outstanding performance in accordance with existing and new client contracts and the Key Result Areas (KRA&rsquo;s) within these Agreements / Contracts; identify, manage and control risks that impact Acciona Construction Australia business.<div></div><div>
Job Description</div><div>
KEY RESPONSIBILITIES:</div><ul><li>
Lead Operations teams to become high performing teams with a culture centred on delivering outstanding performance against existing and new contracts.</li><li>
Responsible for the financial performance of Contracts.</li><li>
Provide leadership of, mentoring and guidance to Operations personnel responsible for individual and team performance management and ensure that the team has adequate resources to carry out its functions.</li><li>
Ensure that each site complies with, and achieves, all the contractual and performance obligations under the relevant contract/s.</li><li>
Ensure that all Asset management and Maintenance activities are completed within the required agreed timeframes and within budget.</li><li>
Provide high level operational input to support and facilitate capital projects from design to commissioning to ensure operational standards are maintained.</li><li>
Ensure that Acciona broad objectives and policies in relation to Quality, Safety and Environmental Management Systems are successfully implemented and ensure that the Operations Team is engendered with a safety-first culture.</li><li>
Ensuring that systems are in place to communicate effectively to all staff to meet objectives.</li><li>
Manage the interactions and stakeholder management of any Joint Venture (JV) partner, parent management organisations, clients and consultants and provide support as appropriate.</li><li>
Assist and support in the preparation of submissions and reports to the relevant Government agencies and regulators.</li><li>
Ensure effective performance management of all activities and projects across assets.</li><li>
Maintain harmonious and effective relationships with all stakeholders associated with Acciona contracts.</li><li>
Assist the Regional Manager to develop strategic plans for Operations and implement strategies as required.</li><li>
Ensure the delivery of all management plans and associated setup activities are completed on time and in full.</li></ul><div></div><div>
Required Skills and Competencies</div><div>
Minimum Qualifications &amp;/or Skills:</div><ul><li>
Degree in Engineering, Mining, Heavy Industry or equivalent</li><li>
High attention to detail</li><li>
Strong to Advanced Excel.<br>
Minimum Experience:</li><li>
15+ Industry experience</li><li>
Experience in working closely with large and diverse project teams.</li><li>
Proven ability to strategically identify new business opportunities that positively impact commercial growth</li></ul><div></div><div><i>
ACCIONA has been given the Top Employer 2025 certification in Qatar. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.</i></div><div></div><div>
M/F</div></div><br /> <div id='job-id'>Job Id: hUKhYSJZviJbM7kPqBz9OXiuGZJHTUC2Pwb99YJMCm6yrQLiYgYEtFVQpYfLtHrBCnKcM6KDQ35lO0hMM7leW/RZQlMMd4/DF3HLws62yM0HxTrHS5QlWsrbOSFubRU75qba5RuPSymOv7Nr9MyTUivMsPPNCxqgcpbJOTL7ZTbRzI+PE44rRKLqeZo=</div>

ASMACS QATAR

<p><b>FM OPERATIONS MANAGER</b></p><p><b>Qualifications</b></p><ul><li><b>15 years</b> <b>(5 yrs Manager) </b>in <b>GCC</b> in <b>Airports/Malls/Buildings/Hotels </b></li><li><b>Bachelors Degree with UPDA Grade B and IFMA-CFM Certificate</b></li></ul><p><b>Salary: 19000 QR full package</b></p><p>Job Type: Full-time</p><p>Pay: QAR19,000.00 per month</p><p>Experience:</p><ul><li>Facility Management Companies: 10 years (Required)</li><li>as Manager: 5 years (Required)</li></ul><p>License/Certification:</p><ul><li>UPDA GRADE B (minimum) (Required)</li><li>IFMA-CFM (Required)</li></ul><br /> <div id='job-id'>Job Id: DX6NAPDfeJ6d4IdUCS+ET5+ILHvGFBsnD2+8J0JDa7OBehzUc0GUEt/y0/RztywEotlcpZOq5bmxgNXlwpXcr7YBCbU6X+wSWGaviyU0SYXXe9EQ01scough/Q==</div>

FM OPERATIONS MANAGER

AL KHANJI MEDICAL & NURSING SERVICES

<div><div><b>Job Description: Business Operations Manager</b><br>
</div><div><b>
Position Title</b>: Business Operations Manager<br>
<b>Location</b>: Doha, Qatar<br>
<b>Reports To</b>: Managing Director<br>
<b>Employment Type</b>: Full-Time<br>
<b>Availability</b>: Must be locally available and ready to join immediately.<br>
</div><div><b>
Job Overview:</b></div><div>
We are seeking a skilled and proactive <b>Business Operations Manager</b> to oversee and optimize the operations of our brands in Doha. This role requires expertise in operational management, sales growth, staff leadership, and stakeholder coordination.<br>
</div><div>
Proficiency in Arabic is a plus, as the role involves working with diverse stakeholders in a dynamic environment.<br>
</div><div><b>
Key Responsibilities:</b></div><div><b>
Operational Management:</b></div><ul><li>
Manage shipping processes from RFQ to delivery, ensuring efficiency and cost control.</li><li>
Oversee inventory control, reordering, and packaging RFQs in coordination with suppliers.</li><li>
Supervise daily store operations, ensuring adherence to brand standards and seamless functionality.</li><li>
Collaborate with logistics providers and vendors for timely and accurate deliveries.</li></ul><div><b>
Sales and Business Development:</b></div><ul><li>
Develop and implement competitive pricing strategies for products.</li><li>
Drive in-store sales performance and customer satisfaction.</li><li>
Explore and implement business development opportunities to support expansion.</li></ul><div><b>
Human Resources and Staff Management:</b></div><ul><li>
Recruit, train, and manage staff to maintain high levels of performance and customer service.</li><li>
Oversee scheduling and ensure optimal staffing across multiple locations.</li><li>
Promote a positive and productive work culture.</li></ul><div><b>
Contract and Vendor Management:</b></div><ul><li>
Renew, review, and negotiate contracts, suppliers, and service providers.</li><li>
Maintain strong relationships with shipping agents, vendors, and other stakeholders.</li></ul><div><b>
Strategic Planning and Reporting:</b></div><ul><li>
Track and analyze key performance indicators (KPIs) to identify opportunities for improvement.</li><li>
Develop and execute strategies to optimize operational efficiency and reduce costs.</li><li>
Provide regular reports and updates to the Managing Director.</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field (MBA preferred).</li><li>
Proven experience in operations, retail management, or business development (minimum 3&ndash;5 years).</li><li>
Strong knowledge of inventory management, logistics, and supply chain processes.</li><li>
Experience with franchise operations and retail management is highly desirable.</li><li>
Proficiency in Arabic is a plus.</li><li>
Excellent leadership, communication, and negotiation skills.</li><li>
Proficient in MS Office and familiar with ERP systems is advantageous.</li></ul><div></div><div><b><br>
Skills and Competencies:</b></div><ul><li>
Strategic thinker with hands-on operational expertise.</li><li>
Strong organizational and multitasking abilities.</li><li>
Effective interpersonal and relationship management skills.</li><li>
Ability to adapt to a fast-paced, dynamic work environment.</li><li>
Analytical mindset with attention to detail.</li></ul><div></div><div><b><br>
Application Process:</b></div><div>
Candidates who are locally available in Doha and ready to join immediately are encouraged to submit their CV and cover letter to medicalhr999@gmail.com.</div></div><br /> <div id='job-id'>Job Id: uOULHJPZippnGqEm7Jbqhd0pYUdc+GIURGgQ+JCT3GuT+x+k5GIoUWRJKYwDZS+lncE6bhlDS//V9IiimnHO6NteRs+uixbYiWj+LRc4wrQQtjkJH+CvvnFjIlh34H1GM2+jkIVoloR/sTeU8wNcg+88noZNnBpTFcVlny3o77Ya9AXNOIhjYfxg9tMMCAHWJVYm5ub5EuueXuFo9ZyybMJuipiJNV4XC13yvYusyqse8Q==</div>

Business Operations Manager

Swan Global WLL

<p><b>Key Responsibilities:</b></p><ul><li>Assist in supervising day-to-day operations to ensure seamless functioning of all outlets or departments.</li><li>Implement and maintain operational policies, procedures, and standards.</li><li>Monitor inventory levels, procurement processes, and stock control.</li><li>Support in managing staff schedules, performance, and development.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Analyze sales and operational reports; identify areas for improvement.</li><li>Coordinate with other departments (e.g., HR, Finance, Supply Chain) for smooth business operations.</li><li>Handle customer complaints and resolve issues effectively.</li><li>Participate in recruitment, training, and onboarding of new staff.</li><li>Step in for the Operations Manager in their absence when needed</li></ul><p>Job Type: Full-time</p><br /> <div id='job-id'>Job Id: URmE/2BZX3dppFcXLDGTHItsmALw0nAb7LftHFUPklCjyFr4wEUkXocUDiklpD+OMzNHQhSWbpF75xK64Urw6J8PwPbLUAsOy5soHhNEO6djyhTKvYu+9T8KLiKkwzhfZEo=</div>

Assistant Operations Manager

<p><b>FM DEPUTY OPERATIONS MANAGER</b></p><p><b>Qualifications</b></p><ul><li><b>12 years</b> <b>(5 yrs Manager) </b>in <b>GCC</b> in <b>Airports/Malls/Buildings/Hotels </b></li><li><b>Bachelors Degree with UPDA Grade B and IFMA-CFM Certificate</b></li></ul><p><b>Salary: 15000 QR full package</b></p><p>Job Type: Full-time</p><p>Pay: QAR15,000.00 per month</p><br /> <div id='job-id'>Job Id: NJy3ANwsc9B3wYkERK2A3NuCYyC29XCqO4ym3jpuJl7hLbiIOCcjbbJqFq5tDR4CoTEQ99iQlMD2M4goR7CRNVhrjk2JzCdYZCWKhfTs5YJA/86POGmC/o1MNJ0w9xUkO0g=</div>

FM DEPUTY OPERATIONS MANAGER

Al-Futtaim Automotive

<div>
 <strong>
  Job Requisition ID:
 </strong>
 170237
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview of the role:
  <br/>
  <br/>
 </strong>
 Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP&rsquo;s in the operations department.
 <br/>
 <br/>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
 <br/>
 <br/>
 2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
 <br/>
 <br/>
 Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
 <br/>
 <br/>
 3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
 <br/>
 <br/>
 Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
 <br/>
 <br/>
 4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
 <br/>
 <br/>
 5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
 <br/>
 <br/>
 6- Vendor &amp; Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
 <br/>
 <br/>
 7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
 <br/>
 <br/>
 8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
 <br/>
 <br/>
 <strong>
  Required Skills To Be Successful
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications and Knowledge:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
  </li>
  <li>
   Understanding of industry best practices, standards and their impact on customer service levels.
  </li>
  <li>
   Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
  </li>
  <li>
   Work requires professional, written &amp; verbal communication and inter personal skills
  </li>
  <li>
   Ability to communicate and interact with internal and external customers and senior management team
  </li>
  <li>
   Develop and maintain strong relationship with peer group and colleagues
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Five years&rsquo; minimum experience in service industry, preferably car rental and leasing industry.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Specific Skills :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioural Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Team player across all departments
  </li>
  <li>
   Leadership Skills
  </li>
  <li>
   Planning, organizing and ability to manage multiple demands.
  </li>
  <li>
   Quality orientation and accuracy.
  </li>
  <li>
   Professional ability.
  </li>
  <li>
   Initiative and commitment to achieve results.
  </li>
  <li>
   Excellent communication, interpersonal skills and cultural sensitivity.
  </li>
  <li>
   Ability to recover from challenging situations be positive and motivated.
  </li>
  <li>
   Strategic thinking.
  </li>
  <li>
   Creativity and innovation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What equips you for the role:
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree/University degree or equivalent experience
 <br/>
 <br/>
 <strong>
  About Al-Futtaim Automotive
  <br/>
  <br/>
 </strong>
 A major division of the UAE-based Al-Futtaim Group of companies,
 <strong>
  Al-Futtaim Automotive
 </strong>
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 <br/>
 <br/>
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 <br/>
 <br/>
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 <br/>
 <br/>
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 <br/>
 <br/>
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 <strong>
  This is Al-Futtaim Automotive and we empower talent to move forward.
 </strong>
</div>
<br /> <div id='job-id'>Job Id: E5SMB1rpyJCtqbY83rfblLdWus55T1ByjGNdLkNhKFwebFZcQ33x8yIjC9DqLySuM2IuoyDz3mrUQZ/ft7xIWULIVErHbEjvwwYIya9iPjCbiaO6sxMI1i/pqrPowRfL+ho8bH3+BRQxuRRYpy8koH24ogHl8n5ScuTSvCxjEDkGINM42qfmNg==</div>

Operations Manager | ALF Vehicle Rentals,Qatar | Automotive

Explore 469+ Operations manager in doha this August. Find roles across top companies and apply now to boost your career.

469 operations manager jobs IN doha

Operations Manager

Operations Manager

FM OPERATIONS MANAGER

Business Operations Manager

Assistant Operations Manager

FM DEPUTY OPERATIONS MANAGER

Operations Manager | ALF Vehicle Rentals,Qatar | Automotive