patient experience agent

Confidential

Responsibilities * Provide a warm and welcoming environment for patients and their families. * Answer patient inquiries regarding appointments, billing, and other administrative matters. * Assist patients with navigating the facility and accessing necessary services. * Resolve patient complaints and concerns in a timely and professional manner. * Escalate complex issues to the appropriate department or personnel. * Maintain accurate patient records and documentation. * Collaborate with healthcare professionals to ensure seamless patient care. * Proactively identify opportunities to improve the patient experience. * Adhere to all company policies and procedures related to patient privacy and confidentiality. * Participate in patient experience improvement initiatives. Qualifications * High school diploma or equivalent with at least 3 years of work experience preferably call Centre or Bachelor's degree preferred with 1 year of similar experience. * Relevant life support/resuscitation certificates preferred but there will be opportunity to undertake as part of orientation. * Excellent communication and interpersonal skills. * Strong problem-solving and critical thinking abilities. * Proficiency in English; Arabic language skills are a plus. * Empathy and patience when dealing with patients and their families. * Knowledge of healthcare services and terminology. * Basic computer skills for data entry and communication purposes. &nbsp;

Patient Experience Agent

Baptist Health

<div>Job Summary
Baptist Health is hiring a Strategic Sourcing Agent to join the Coastal Community Health team. This is a hybrid opportunity located on the downtown Jacksonville campus. 
Responsibilities: 
<ul><li>
Provides support to Senior Strategic Agent with product review and evaluation for the Value Analysis and Strategic Sourcing process.</li><li>
Assists with researching and evaluating products based on quality, cost and patient outcomes/project deliverables.</li><li>
Performs at an independent level under the direction of the Senior Agent or Director to analyze price proposals, financial data, and other information needed to determine opportunity.</li><li>
Supports contract sourcing and analysis for value analysis and strategic sourcing committees throughout Coast Community Health.</li><li>
Assists with preparation of RFP and RFI's.</li><li>
Enters into negotiations with suppliers, reviewing terms and conditions of contract, and establish pricing.</li><li>
Monitors the contract performance and determine necessity for amendments, extensions and compliance by both vendor and CCH under direction of Senior Agent or Director.</li></ul>
There will be required travel between Coastal Affiliate locations. 
If interested, apply today! 
StatusFull-Time 
Shift DetailsDays 
Education RequiredBachelor's Degree 
Education PreferredMaster's Degree 
License and Certification<ul><li>
Certified Purchasing Manager (CPM) Preferred Or</li><li>
Certified Professional in Medical Services Management (CPMSM) Preferred Or</li></ul></div>
 
<div>Experience<ul><li>
1-2 years Contract Specialist Experience Required</li><li>
1-2 years Supply Chain Experience Required</li><li>
1-2 years Purchasing Buyer Experience Required</li><li>
1-2 years Finance Experience Required</li></ul></div> <div id='job-id'>Job Id: FvuqufGcvm2NHf9BGoOwhJJRatuy1aKyPV6exhxcyxXhj1Dny6JUn0UymcHFknZw2bQLDAR3x3Y1YEA6xV+ok5nrcvgFeAve5V7cpb9MvIAefTCT3SPae0h6xuNcNNWyaEv9sVLr7HrwqAbCosAxDxEOygK8gGSsHL4nXIGYShfq9q/CEsY3/yE9daS+hmbLlsubQ7rYxokcoLJkWgejRK4=</div>

Strategic Sourcing Agent, Coastal Community Health, Baptist Jacksonville

Naufar

<div>
 
 
 JOB PURPOSE/SUMMARY:
 
 
 
 Senior nurses play a unique role in the delivery of high quality care. Senior Nurses are experts in evidence-based practice in mental health and addiction. In addition to providing direct patient care, the senior nurses engage in teaching, mentoring, consulting, research, management and systems improvement. They are able to adapt their practice to work across settings, and influence outcomes by providing expert consultation to all care providers and by implementing improvements in health care delivery systems. Senior nurses provide expert advice related to psychiatric/mental health and SUD conditions or treatment pathways. They focus on improving patient care and developing services.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 
 Clinical Practice
 
 
 
 <ul>
 <li>
 Provide skilled safe, holistic, culturally competent, person-centered nursing care to patients, families, community, and society, in collaboration with the multidisciplinary team.
 </li>
 <li>
 Deliver nursing care and practice embedding Naufar Center nursing Scope of Practice as the ethical and professional framework alongside consideration of the socio-cultural needs of patients, families, communities, and society.
 </li>
 <li>
 Support complex patients contributing to MDT in decision making relating to treatment planning and interventions offered.
 </li>
 <li>
 Maintain and demonstrate clinical competence in all aspects of care provided to patients on specific unit.
 </li>
 <li>
 Develop, implement, evaluate, revise, and provide input to the patients&rsquo; treatment plan and provide care according to the plan of care.
 </li>
 <li>
 Use communication skills to ensure that other members of the health care team and the patient remain fully informed.
 </li>
 <li>
 Perform and document a comprehensive patient assessment including but not limited to medical history, physical, psychosocial emotional, ethnic, cultural and spiritual assessment of the patient&rsquo;s health status.
 </li>
 <li>
 Formulate differential diagnoses through the integration of the patient health information and evidence-informed practice.
 </li>
 <li>
 Initiate appropriate referrals to other members of the health care team based on assessment and referral guideline.
 </li>
 <li>
 Develop or contribute to the long-term care plan in collaboration with the patient/family and the health care team, and document as part of an interdisciplinary plan of care.
 </li>
 <li>
 Provide direct, specialized, comprehensive care, emphasizing health promotion, patient advocacy, disease prevention and collaborative management strategies to positively affect health outcomes.
 </li>
 </ul>
 
 
 
 
 
 
 Education, learning and development
 
 
 
 <ul>
 <li>
 The senior nurse acts as a preceptor, mentor, role model, and coach to nursing colleagues, learners, other healthcare team members, and students.
 </li>
 <li>
 Collaborates with individuals, groups, and educators to identify and address specific learning needs for patients, families, and other healthcare professionals.
 </li>
 <li>
 Provides and promotes educational programs within the Naufar Center and beyond.
 </li>
 <li>
 Contributes to the formal and informal education and professional development of learners and colleagues.
 </li>
 <li>
 Facilitates and coordinates learning opportunities.
 </li>
 <li>
 Seeks out and participates in educational activities related to the nursing scope of practice.
 </li>
 <li>
 Maintains continuing education as per QCHP licensing requirements.
 </li>
 <li>
 Engages in teaching student nurses, practicing nurses, and inter professional colleagues.
 </li>
 <li>
 Contributes to the evolution of the profession through participation in professional organizations.
 </li>
 <li>
 Demonstrates a commitment to maintaining competence through continued personal and professional development.
 </li>
 <li>
 Promotes and supports professional development through individualized career planning.
 </li>
 <li>
 Undertakes presentations within the clinical environment.
 </li>
 <li>
 Promotes positive orientation and precepting processes.
 </li>
 </ul>
 
 
 
 
 
 
 Quality, Safety, Service Excellence
 
 
 
 <ul>
 <li>
 Ensure, monitor and maintain infection prevention and control measures, ensuring work areas are clean, safe and sanitary through auditing.
 </li>
 <li>
 Use communication skills to ensure MDT and the patient remain fully informed.
 </li>
 <li>
 Able to motivate others, develop relationships and coordinate responses to prospective patients and external agencies in the pursuit of expediting admission and delivery of care.
 </li>
 <li>
 Deliver nursing care and practice embedding the senior nurse scope of Practice as the ethical and professional framework alongside consideration of the sociocultural needs of patients, families, communities and society.
 </li>
 <li>
 Ensure nursing practice meets organizational quality and safety standards and guidelines and participate in continuous quality improvement.
 </li>
 <li>
 Delegate and provide supervision to team members according to their competence and scope of practice.
 </li>
 </ul>
 
 
 
 
 
 
 Leadership and Management
 
 
 
 <ul>
 <li>
 Exhibit leadership qualities and manage nursing care safely, efficiently, and ethically.
 </li>
 <li>
 Ensure nursing practice meets organizational quality and safety standards and guidelines and participate in continuous quality improvement.
 </li>
 <li>
 Delegate and provide supervision to team members according to their competence and scope of practice.
 </li>
 <li>
 Demonstrate commitment to the development of other members in the healthcare team.
 </li>
 <li>
 Assume responsibility for own professional development through lifelong learning to ensure continued competence and performance improvement.
 </li>
 <li>
 Enable and provide information on maintaining and optimizing health and maximizing self-care.
 </li>
 <li>
 Accept accountability for own actions and decision-making and for the related outcome.
 </li>
 <li>
 Provide guidance and clinical supervision for an assigned number of nursing staff.
 </li>
 <li>
 Assist the Head Nurse with the annual staffing plan, unit annual operational plan, staff developmental plans, and staff annual performance reviews.
 </li>
 <li>
 Assume responsibility for staffing and scheduling personnel ensuring that assignments reflect appropriate utilization of staff, appropriate skill mix, and staff competence.
 </li>
 <li>
 Cover the Head Nurse duties during absence and leave as needed.
 </li>
 </ul>
 
 
 
 
 
 
 Research and Improvement
 
 
 
 <ul>
 <li>
 Integrate evidence and research findings into clinical practice.
 </li>
 <li>
 Use data systems to enhance the quality and delivery of patient care.
 </li>
 <li>
 Use research, evaluation, service improvement and audit findings to enhance the quality of patient care and protect the rights of those participating.
 </li>
 <li>
 Promote the development, critical analysis, interpretation, and dissemination of evidence-based findings.
 </li>
 <li>
 Identify research opportunities.
 </li>
 <li>
 Identify and implement new research/evidence-based treatments to improve patient care.
 </li>
 <li>
 Act as a change agent through knowledge translation and dissemination of new knowledge that may include formal presentations, publication, informal discussions and the development of best practice guidelines and policies.
 </li>
 <li>
 Analyze research findings and other evidence for their potential application to clinical practice.
 </li>
 </ul>
 
 
 
 
 
 ESSENTIAL Job Requirements:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor of Science in Nursing or Mental Health Nursing
 </li>
 </ul>
 
 
 
 
 
 Certifications/Licensure:
 
 
 <ul>
 <li>
 Valid Primary license from the country of origin (if applicable)
 </li>
 <li>
 Eligible for license from the Licensing authority in the State of Qatar to practice Healthcare Profession.
 </li>
 <li>
 Up-to date CPD in relevant areas.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5 years of experience in Nursing includes at least three-year experience in mental health or Addiction.
 </li>
 <li>
 "0 experience" for Qataris and residents of Qatar who graduates from Qatar institutions and successfully completed the internship.
 </li>
 <li>
 2 years of experience in clinical supervisory role.
 </li>
 <li>
 2 years of experience in running group sessions.
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 English: Fluent in spoken and written English language.
 </li>
 <li>
 Arabic: Fluent in spoken and written Arabic language.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: zTtF8MncLH8GsOMBV0UksDoRLS2N8JIvuXjjFF0GGzFpWkpOYnDBp6mDIV0AIXRjJeVg69e+ylYhHM9NPasmpPcKVJV+S/NO1A==</div>

Senior Nurse-Arabic

OMVIRAS INTEGRATED LOGISTICS PVT LTD

URGENT REQUIREMENT: DOCUMENTATION EXECUTIVERequired Qualification: GraduateExperience: 2-3 years from Freight ForwardingSalary Range: 20K to 28K Per Month.Skills: Good written &amp; verbal English CommunicationPlease send your CV on: hr@omvirasintelogi.comContact No. : 022-40068063/8976183888Location: Thane West, MaharashtraJob responsibilities:<ul><li>Good Experience of Liner's online portals for creating and managing bookings.</li><li>Responsible for full cycle of documentation for export shipments.</li><li>Follow up with liners for payment confirmation and posting /release of Bill of Lading.</li><li>Coordination with CHA, CFS and Vendors for shipments.</li><li>Knowledge of both export and import processes and preparing MIS on Daily basis.</li></ul>Export Process: -a) Create Job order for export shipments.b) Follow with shipping line for booking.c) Send booking copy with vessel details to customer.d) Follow up with clearing agent for empty container pick up status.e) Follow up with customer for shipping instruction.f) Submit shipping instruction in shipping line before SI cutoff date.g) Send bl draft copy to shipper for confirmation.h) Filling VGM in shipping line.i) Follow up with shipper for cargo stuffing status.j) Follow up with clearing agent for custom clearance status &amp; documents.k) Follow up with clearing agent for container gate in status.l) Follow up with shipping line for SOB confirmation &amp; invoice.m) Follow up with clearing agent &amp; transporter for invoice.n) Share the freight &amp; vendor invoices to accounts team to process payment.o) Follow up with shipping line for payment confirmation &amp; release bl after payment done by customer.p) Send pre-alert message with documents to overseas agent.q) Correspondence query raised by shipping line, shipper &amp; cha.r) Arrange to dispatch documents to shipper.s) Maintain MIS report &amp; shipment wise docket file.Import Process: -a) Create Job order for Import shipments.b) Follow for documents after shipment confirmed by customer.c) Send documents to CHA for check list.d) Send checklist to customer for confirmation. Once customer confirmed checklist &amp; same inform to CHA for further custom process.e) Filled IGM &amp; HBL details in shipping line before container discharged.f) Follow up with shipping line for invoice.g) Follow up with clearing agent &amp; transporter for invoice.h) Share the shipping line &amp; agent invoices to account team to process payment.i) Follow up with shipping line for delivery order.j) Share delivery order copy for clearing agent for custom clearance processk) Follow up with clearing agent for custom clearance status.l) Update shipper about shipment clearance status.m) Maintain MIS report &amp; shipment wise docket file.Job Type: Full-timePay: &#8377;20,000.00 - &#8377;28,000.00 per monthSchedule:<ul><li>Day shift</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Freight: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person <div id='job-id'>Job Id: uqiVIJOSROXoBfuEfCYpiD0eC0iKzZknhBaseKUZNfLgaSmcrcPlynEPhMGuCAtnxbNyl/b72J66+7RdXJUwAyl7fg/JHorWinsdHeoJ3hT06PQn0Oeugh+ZndbLd9vKQ9QLJWXCVFX15qxyGZKcKgrZstUTaJSL+asV7TiS</div>

Export Import Documentation Executive-Freight Forwarding

OAK Realty real estate LLC

Real Estate AgentJob Title: Real Estate Agent / Property Consultant Location: [ Dubai] Job Type: Full-timeJob Description: We are seeking a motivated and customer-focused Real Estate Agent to join our dynamic team. The ideal candidate will help clients buy, sell, and rent properties while providing excellent customer service and expert advice.Key Responsibilities:<ul><li>Generate and qualify leads through networking, referrals, and cold calling.</li><li>Conduct property viewings and accompany clients during inspections.</li><li>Advise clients on market conditions, prices, and mortgages.</li><li>Negotiate offers and prepare necessary paperwork (contracts, leases, deeds).</li><li>Build strong client relationships to ensure repeat business and referrals.</li><li>Meet monthly sales targets and KPIs.</li></ul>Requirements:<ul><li>Proven experience as a Real Estate Agent or similar role (Mandatory at least 6 months in real estate ).</li><li>Strong negotiation and communication skills.</li><li>Presentable, proactive, and target-oriented.</li><li>[Languages required, Fluent English ].</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthLanguage:<ul><li>Fluent English (Preferred)</li></ul> <div id='job-id'>Job Id: sI1LKmRcRVFRkriEVxBKAsvl1Dt3S0ZxZhSToMW2mGVp6Pg8ho1jU6MuEG//DcWP1jRDhhVg2DAvYXBm+vHW4o3TVJAUvSA53K6c4Bpt/EHO4S4QXiBP</div>

Real Estate Agent

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: XN86jwj9c95trVRuSRCmQG5ImfacCy4x9T8oAU07xmc9k8UWYeJYZkiS3y62zj46k4o8N1Miu2RgjgbMvUayxqEJ5dxgtrc+NLRZqdQNZiZY1rSDA7Jq/Ls=</div>

Reservations Agent

Myrtue Medical Center

<div>SCHEDULE: Full-time; 40 hours per week; 7:00 am - 3:30 pm; Monday - Friday

The Storeroom Purchasing Agent/Storekeeper controls supplies from acquisition to disposition. They assist in the direction of the purchasing, warehousing and distribution processes. Takes over the responsibilities of the Material Manager during the Manager's absence, while continuing to follow hospital and department policy. Maintain and update stock minimum and maximum levels. They assume responsibility for filling requisitions and delivering to the requesting department. They are responsible for unpacking, verifying, marking and stocking materials/supplies received. They adhere to the philosophy and mission of Myrtue Medical Center in all aspects of job performance.
Minimum of high school diploma required. Associates degree preferred. Training in computer applications preferred. Should be familiar with the supply, process and distribution phases of materials management department either in a hospital or an industrial setting. Requires strong computer skills and attention to detail. Knowledge of dealing with sales representatives preferred. Knowledge in Microsoft Excel is preferred. Must acquire knowledge of all hospital policies and procedures that would pertain to all facets of the position (ie purchasing administration techniques, supply management, inventory techniques, nursing units supply needs and patient charge process.)
Under the direction of the Director of Materials Management, assists in the procurement of supplies, services and equipment through a centralized purchasing process. Inspects supplies received for damage and verifies accuracy of shipment. Properly checks in and stores freight in a reasonable time. Efficiently unpacks freight in order of medical need and vendor discount terms. Participates in group purchasing and shared service efforts with other hospitals. Controls the inventory valuation and level within a reasonable standard. Accurately maintains supply prices with current pricing. Assists with unpacking, labeling, delivering and stocking items. Checks and restocks supply rooms for OB, Inpatient, Anesthesia, ER and RHC daily. Works directly with Surgery department in helping to maintain their inventory, ordering supplies and transferring supplies from Central Supply to Surgery Inventory. Note: This is a partial list of key job areas. For a complete job description, contact HR.</div> <div id='job-id'>Job Id: q1cJg1meN9+RNhgKN08aKUAEQOxGHYFGn4Ln1kEG8MFW7kvbm0bsTXHBWa+VzAZjrQs8408bYwMF7m0ysb+Lxd3n1NBRBa+hMuhaRipC/VJfMCiIX50zPE8cNg==</div>

Purchasing Agent/Storekeeper

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