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assistant manager - guest experience (arabic speaker) Jobs in doha

assistant manager - guest experience (arabic speaker)

reservations agent

patient experience agent

Confidential

Responsibilities * Provide a warm and welcoming environment for patients and their families. * Answer patient inquiries regarding appointments, billing, and other administrative matters. * Assist patients with navigating the facility and accessing necessary services. * Resolve patient complaints and concerns in a timely and professional manner. * Escalate complex issues to the appropriate department or personnel. * Maintain accurate patient records and documentation. * Collaborate with healthcare professionals to ensure seamless patient care. * Proactively identify opportunities to improve the patient experience. * Adhere to all company policies and procedures related to patient privacy and confidentiality. * Participate in patient experience improvement initiatives. Qualifications * High school diploma or equivalent with at least 3 years of work experience preferably call Centre or Bachelor's degree preferred with 1 year of similar experience. * Relevant life support/resuscitation certificates preferred but there will be opportunity to undertake as part of orientation. * Excellent communication and interpersonal skills. * Strong problem-solving and critical thinking abilities. * Proficiency in English; Arabic language skills are a plus. * Empathy and patience when dealing with patients and their families. * Knowledge of healthcare services and terminology. * Basic computer skills for data entry and communication purposes. &nbsp;

Patient Experience Agent

Hilton

<div>Front Desk Agent at The Plaza Doha LXR hotels &amp; resorts
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li>
<li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Conflict resolution experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: ZH+fo08p4Ly5eoAwEBXjkj4e4Jd6QOeVn+0UN6X5iuYYTeJDcEf4IjSedpDMelRTkmNj61qlRN66RCXLiHBFcIavWUmyC6EXEgX3ZHtc1MpP7kVPSKN79SV6VxBCncsXdsBOJhwIAfFCAcs5Zp7h6W6/FIjDGF6c2/FcpA==</div>

Front Desk Agent at The Plaza Doha LXR hotels & resorts

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 Job Purpose:
 
 
 We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome guests upon arrival and departure with a warm and friendly demeanor.
 </li>
 <li>
 Handle check-ins and check-outs efficiently, following all procedures and protocols.
 </li>
 <li>
 Address and resolve guest inquiries, requests, and complaints promptly and professionally.
 </li>
 <li>
 Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
 </li>
 <li>
 Coordinate with other departments to ensure guest satisfaction and seamless operations.
 </li>
 <li>
 Process guest payments, manage cash handling, and maintain accurate records.
 </li>
 <li>
 Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
 </li>
 <li>
 Uphold The Ned Doha&rsquo;s standards of excellence and hospitality at all times.
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in a similar role within the hospitality industry is preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in hotel management software and front office systems.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to handle stressful situations calmly and effectively.
 </li>
 <li>
 Flexibility to work shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Fluency in English; knowledge of additional languages is an asset.
 </li>
 <li>
 A positive attitude and a commitment to providing outstanding guest service.
 
 
 </li>
 </ul>
 What&rsquo;s In It for you?
 
 
 <ul>
 <li>
 One of the most iconic places to be and work.
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Front Office Agent
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>
 <div id='job-id'>Job Id: Zm5WbtL9HDaI7b3LC/j77D8N5Z/bwL7EcStG1IOtCyduzRyGbUJi6LQ1x8RXx1HhzKWb/dUqDn/svgkJBQzVd1Dg6rQ2lOvgh3sqsLBAZRgjU4Y0wolD1iNgU6z+WtCdVMGenF5UVjFcH4xcxpWa81gAJamz7lxynmx3dfGfyFoByUEIMdE=</div>

Front Office Agent

<div>Front Desk Agent - Waldorf Astoria Doha Lusail
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. 
 
What will I be doing?
As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div> <div id='job-id'>Job Id: i4Mmgnpis02ADzuMlwAMYieNP2Fo15a3L3UnMqpO4KKfqR5iHGrImQFV0g+zyUYMCu+iQaeaZBci1ARv4W8ZPkhsNyL/jOuNClTlRFG9Aj0eT8lvXYiOYm8iw82pcu0gdv1T6XpeFmk6O785e/OMg4ygAw==</div>

Front Desk Agent - Waldorf Astoria Doha Lusail

Inspire Management Training Center

We are seeking a professional and presentable Front Office Agent (male &amp; female) to join a prestigious 5-star hotel. The ideal candidate will possess excellent communication skills and a polished demeanor, providing exceptional guest service and ensuring a seamless front desk operation. This role requires attention to detail, hospitality expertise, and the ability to handle guest inquiries efficiently.Key Responsibilities:<ul><li>Welcome and assist guests with check-in and check-out procedures efficiently and courteously</li><li>Handle guest reservations, cancellations, and modifications accurately</li><li>Provide information about hotel services, facilities, and local attractions</li><li>Respond promptly and professionally to guest inquiries and resolve any issues or complaints</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction</li><li>Manage billing and payments in compliance with hotel policies</li><li>Maintain a clean, organized, and professional front desk area</li><li>Uphold the highest standards of customer service and professionalism at all times</li></ul>Qualifications, Experience &amp; Skills:<ul><li>Diploma in Hospitality, Hotel Management, or equivalent educational qualification</li><li>At least 2-3 years of experience in a similar front office role within a 5-star luxury hotel</li><li>Fluent in English and Arabic with excellent verbal and written communication skills</li><li>Proficient with hotel management software and basic IT applications</li><li>Strong interpersonal skills and a professional appearance</li><li>Ability to handle high-pressure situations with calm and efficiency</li><li>Locally available in Qatar with a valid visa and QID (preferred)</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Food, accommodation and Transportation support will be provided</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Office Agent: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul> <div id='job-id'>Job Id: 0I6Hx7RM/J9jbxM06sRiUy8Bbt/Ak4obigLMhi0qOmRWgdDC72C0CaWMxrq3Z+6yvxMhCRiz1B9ymXfLQRy6yG2jIk/XFa9CVELynsg7Z8i80oa/dERpUUwblRTMl4c9C22gat2xYYjdRz51zt4=</div>

Front Office Agent (Luxury Hotel Industry)

ABH Real Estate Qatar

We're Hiring: Real Estate Agent &ndash; RentLocation: Qatar (Local Hiring Only)Apply Now: https://wkf.ms/4aQeTNyAbout ABH Real EstateAt ABH Real Estate, we don&rsquo;t just sell or rent properties &mdash; we help people build their future. Our firm is founded on excellence, innovation, and integrity.Recognized as one of the Top 100 Real Estate Brokers &amp; Developers in the World &ndash; Luxury Lifestyle Awards 2023We're growing and looking for passionate Real Estate Agents (Rentals) who are eager to make a mark in the dynamic Qatar market.Your Role<ul><li>Client Engagement &ndash; Understand tenant needs and budgets to match them with ideal properties.</li><li>Property Showings &ndash; Present rental properties, showcasing unique features and benefits.</li><li>Rent Negotiation &ndash; Facilitate fair lease agreements between landlords and tenants.</li><li>Documentation &ndash; Ensure all legal and regulatory paperwork is accurately completed.</li><li>Relationship Management &ndash; Build trust with landlords, tenants, and team members.</li><li>Sales Negotiation &amp; Communication &ndash; Keep clients informed, represent landlords effectively, and manage deal flow.</li><li>Closing the Deal &ndash; Oversee final stages and legal compliance.</li><li>Bring New Listings &ndash; Actively add rental properties to our portfolio.</li></ul>What You Bring<ul><li>Proven experience as a real estate or leasing agent.</li><li>Excellent interpersonal, sales, and negotiation skills.</li><li>Ability to work independently with integrity and professionalism.</li><li>Valid Qatar driving license and personal vehicle (Mandatory).</li><li>CRM experience (preferred).</li><li>Bachelor's degree (preferred).</li><li>Bilingual or multilingual skills are a plus.</li></ul>What We Offer<ul><li>Professional development opportunities.</li><li>A collaborative, supportive work environment.</li><li>Access to cutting-edge tools and technology.</li><li>Full-time role with flexible working hours.</li></ul>Ready to Elevate Your Real Estate Career?If you're a motivated professional looking for your next opportunity &mdash; we want to hear from you.Apply Now: https://wkf.ms/4aQeTNyJob Type: Full-time <div id='job-id'>Job Id: bZkRdb2REiEHEwjBNHcgUqDa6xvKmeDpvbiPlXCw9ajS9jrSWMiQEXD2X7Dl6TyljC/6epM+IbB3f1k/wlh7wGKlc5cZJO+bTqrt3t+Q9gtLDdxy0w5w4H+NhBTJKJI76EYZHe2S0+OFBMtGRxquLtcQWibL3RA/ivvT6I3d</div>

Real Estate Agent – Rent ( Driving license and Car Mandatory)

CEG International

<div><ul><li>BSc. Engineering (Fire Safety, Electrical, Electronics, Communication, Mechanical or relevant Discipline).
</li><li>MMUP licensed (Grade A). Civil Defense Certified, Certified QMS - ISO 9001/2015 is a must,
</li><li>15 years of experience (Design, Operations, and Maintenance of Fire Systems) with minimum 10 years in supervisory role.
</li><li>Strong background in fire alarm and detection systems, clean agent fire suppression systems, and fire pump systems.</li></ul></div> <div id='job-id'>Job Id: o+BNiIZNg443dG1ceJz5wM+bZ6wsJQnYhkWxOxxfxqotcXOgG1YKpy0gpviWQ0V+ek4TedvuBdLgbLQkNfp8ngo+9ZsqvL4EcJ6oIiAJSmjiGTpXUAt6i19nou/nUsdpmVUH2wZyHb1UX+uSFyJo9RpfNec5LZJbOAvTbDKYluOU9aguxeeQ</div>

Sr. ENGINEER FIRE PROTECTION AND FIRE FIGHTING SYSTEMS

Explore 1308+ Patient experience agent in doha this August. Find roles across top companies and apply now to boost your career.