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servicenow solution architect

TAWANTECH

<div>We are seeking a highly skilled and experienced ServiceNow Solution Architect to lead the design, implementation, and optimization of ServiceNow platform solutions. This role involves engaging with stakeholders to translate business requirements into scalable, reliable, and secure ServiceNow solutions aligned with best practices and business objectives.<h3 class="jobSectionHeader">
Key Responsibilities:
</h3><ul><li>Lead the end-to-end architecture and design of ServiceNow implementations across modules (ITSM, ITOM, HRSD, SecOps, etc.)
</li><li>Analyze business needs and translate them into technical solutions using ServiceNow capabilities
</li><li>Collaborate with stakeholders to gather requirements and deliver tailored solutions
</li><li>Define and document ServiceNow architecture, including data models, integration points, and workflows
</li><li>Ensure adherence to governance, standards, and security best practices
</li><li>Provide technical leadership and mentorship to development teams
</li><li>Manage ServiceNow upgrades, performance tuning, and platform optimization
</li><li>Evaluate new ServiceNow features and modules and recommend their adoption
</li><li>Ensure high availability, maintainability, and scalability of ServiceNow solutions
</li><li>Lead integration with external systems (e.g., Active Directory, CMDB, third-party APIs)
</li></ul>Requirements<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related field
</li><li>7+ years of IT experience, including 4+ years in ServiceNow architecture roles
</li><li>Proven experience with multiple ServiceNow modules (ITSM, ITOM, CSM, HRSD, SecOps, etc.)
</li><li>Strong understanding of ITIL processes and frameworks
</li><li>Experience in integrations using REST/SOAP APIs and scripting (JavaScript, Glide)
</li><li>ServiceNow certifications such as:
</li></ul><ul><li>Certified System Administrator (CSA)
</li><li>Certified Implementation Specialist (CIS) in one or more domains
</li><li>ServiceNow Certified Application Developer (preferred)
</li></ul><ul><li>Excellent problem-solving, communication, and client-facing skills
</li><li>Experience with Agile/Scrum methodologies
</li></ul><h3 class="jobSectionHeader">Preferred:</h3><ul>
<li>Experience in large-scale ServiceNow enterprise implementations
</li><li>Exposure to cloud technologies and enterprise architecture standards
</li><li>Knowledge of CMDB design and configuration
</li><li>Experience in managing offshore development teams or vendors</li></ul></div> <div id='job-id'>Job Id: 84c++nZFJhfaKmoGXkjzwf7nC/4c3e4gUhJILYUGLcvK+R7ZWo9y+Y/ja3inGTYU6K3PibUfD6e8S2vV/Q9/arkwVA==</div>

ServiceNow Solution Architect

<div>
 We are seeking a highly skilled and experienced
 
 ServiceNow Solution Architect
 
 to lead the design, implementation, and optimization of ServiceNow platform solutions. This role involves engaging with stakeholders to translate business requirements into scalable, reliable, and secure ServiceNow solutions aligned with best practices and business objectives.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead the end-to-end architecture and design of ServiceNow implementations across modules (ITSM, ITOM, HRSD, SecOps, etc.)
 </li>
 <li>
 Analyze business needs and translate them into technical solutions using ServiceNow capabilities
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and deliver tailored solutions
 </li>
 <li>
 Define and document ServiceNow architecture, including data models, integration points, and workflows
 </li>
 <li>
 Ensure adherence to governance, standards, and security best practices
 </li>
 <li>
 Provide technical leadership and mentorship to development teams
 </li>
 <li>
 Manage ServiceNow upgrades, performance tuning, and platform optimization
 </li>
 <li>
 Evaluate new ServiceNow features and modules and recommend their adoption
 </li>
 <li>
 Ensure high availability, maintainability, and scalability of ServiceNow solutions
 </li>
 <li>
 Lead integration with external systems (e.g., Active Directory, CMDB, third-party APIs)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 7+ years of IT experience, including 4+ years in ServiceNow architecture roles
 </li>
 <li>
 Proven experience with multiple ServiceNow modules (ITSM, ITOM, CSM, HRSD, SecOps, etc.)
 </li>
 <li>
 Strong understanding of ITIL processes and frameworks
 </li>
 <li>
 Experience in integrations using REST/SOAP APIs and scripting (JavaScript, Glide)
 </li>
 <li>
 ServiceNow certifications such as:
 </li>
 <li>
 Certified System Administrator (CSA)
 </li>
 <li>
 Certified Implementation Specialist (CIS) in one or more domains
 </li>
 <li>
 ServiceNow Certified Application Developer (preferred)
 </li>
 <li>
 Excellent problem-solving, communication, and client-facing skills
 </li>
 <li>
 Experience with Agile/Scrum methodologies
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Experience in large-scale ServiceNow enterprise implementations
 </li>
 <li>
 Exposure to cloud technologies and enterprise architecture standards
 </li>
 <li>
 Knowledge of CMDB design and configuration
 </li>
 <li>
 Experience in managing offshore development teams or vendors
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: uHd4wIm6gAoXk/bfRcqnZ/jNjOCCbJsmKcsCBMWx0SSiboSKa5bxF+ZsjxSZojK6+S7Ejtl7szbr6EIUR5UHf2AEnuiqgEJfEw==</div>

SWATX

<div>Role Summary:
The ServiceNow Architect is responsible for the technical strategy, design, and delivery of all ServiceNow components supporting the CCC transformation. This includes AIOps integrations, CMDB &amp; Service Mapping, and the Service Portfolio &amp; Catalog Framework.
The architect will design ServiceNow to act as a manager of managers, aggregating events, telemetry, and service health from multiple monitoring tools into a single command view. 
Key Responsibilities:<ul>
<li>Architect the integration of monitoring and observability platforms (e.g., Dynatrace, Splunk, BMC TSOM, SolarWinds) into ServiceNow ITOM Event Management, enabling auto-ticketing, event enrichment, and intelligent incident response.</li>
<li>Lead the design and execution of CMDB &amp; Service Mapping projects, ensuring accurate modeling of business services, infrastructure, and application dependencies.</li>
<li>Define the Service Portfolio and Service Catalog framework, aligning services to organizational roles, SLAs, and business outcomes.</li>
<li>Support implementation of Operational Intelligence and AIOps features within ServiceNow to drive predictive analytics, anomaly detection, and impact analysis.</li>
<li>Act as a ServiceNow SME to ensure alignment across CMDB, Change Management, and Monitoring Integration modules.</li>
<li>Collaborate with the Observability Architect to standardize data ingestion models, configuration item (CI) relationships, and service health dashboards.</li>
<li>Oversee customization, policy design, and configuration of CMDB reconciliation and data federation models.</li>
 </ul>Qualifications:<ul>
<li>8&ndash;12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations.</li>
<li>Demonstrated experience delivering ServiceNow-based AIOps and CMDB integration projects.</li>
<li>Strong technical knowledge in:</li>
<li><ul><li>ServiceNow ITOM Event Management</li>
<li>Service Mapping and Discovery</li>
<li>CMDB Modeling and CI Relationships</li>
<li>Service Portfolio &amp; Catalog Design</li>
</ul></li><li>Experience in building ServiceNow as a manager of managers, integrating external systems like Splunk, BMC, Dynatrace, and SolarWinds.</li>
<li>Familiar with MID Server design, orchestration, and ITOM Health dashboards.</li>
<li>ServiceNow Certified System Administrator or Certified Implementation Specialist (ITOM or CMDB) preferred.</li></ul></div> <div id='job-id'>Job Id: NcXHT1A7hmguoIEMI1dToIuK/l4RbH2ZjKGwFJJ6Rs/cHPSt1vgMwQ03AHE72T060l1Z/1yf7ThYFfkDkoi2kne+dw==</div>

ServiceNow Architect - AIOps & Service Management Integration

DeepSource Technologies

Role Summary: 
The ServiceNow Architect is responsible for the technical strategy, design, and delivery of all ServiceNow components supporting the CCC transformation. This includes AIOps integrations, CMDB & Service Mapping, and the Service Portfolio & Catalog Framework.
 The architect will design ServiceNow to act as a manager of managers, aggregating events, telemetry, and service health from multiple monitoring tools into a single command view.
 
Key Responsibilities: 
<ul>
<li>Architect the integration of monitoring and observability platforms (e.g., Dynatrace, Splunk, BMC TSOM, SolarWinds) into ServiceNow ITOM Event Management, enabling auto-ticketing, event enrichment, and intelligent incident response.</li>
<li>Lead the design and execution of CMDB & Service Mapping projects, ensuring accurate modeling of business services, infrastructure, and application dependencies.</li>
<li>Define the Service Portfolio and Service Catalog framework, aligning services to organizational roles, SLAs, and business outcomes.</li>
<li>Support implementation of Operational Intelligence and AIOps features within ServiceNow to drive predictive analytics, anomaly detection, and impact analysis.</li>
<li>Act as a ServiceNow SME to ensure alignment across CMDB, Change Management, and Monitoring Integration modules.</li>
<li>Collaborate with the Observability Architect to standardize data ingestion models, configuration item (CI) relationships, and service health dashboards.</li>
<li>Oversee customization, policy design, and configuration of CMDB reconciliation and data federation models.</li>
</ul>
Requirements: 
<ul>
<li>8–12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations.</li>
<li>Demonstrated experience delivering ServiceNow-based AIOps and CMDB integration projects.</li>
<li>Strong technical knowledge in:</li>
<li>ServiceNow ITOM Event Management</li>
<li>Service Mapping and Discovery</li>
<li>CMDB Modeling and CI Relationships</li>
<li>Service Portfolio & Catalog Design</li>
<li>Experience in building ServiceNow as a manager of managers, integrating external systems like Splunk, BMC, Dynatrace, and SolarWinds.</li>
<li>Familiar with MID Server design, orchestration, and ITOM Health dashboards.</li>
<li>ServiceNow Certified System Administrator or Certified Implementation Specialist (ITOM or CMDB) preferred.</li>
</ul>
 <div id='job-id'>Job Id: gHc4h5mT2cCERZ2EM3VXw5L/6Zlt3n29ahamNPU3hstLkBnjirFfJhyL9knsK3V00uf943cd4y8+Flw/E4f8egwOYw==</div>

ServiceNow Architect

<div>Role Summary:
The Chief Architect is accountable for the end-to-end technical delivery of the CCC Technology &amp; Operations transformation program. This role serves as the technical authority and design owner, responsible for shaping the integrated architectural vision across all CCC platforms and ensuring alignment with the business strategy. The Chief Architect leads the project&rsquo;s team of architects and consultants, manages cross-domain design decisions, and acts as the primary technical liaison with C-level executives and key stakeholders.
This role plays a critical part in driving the strategic outcomes of the AIOps transformation, ensuring architectural cohesion, technology alignment, and delivery excellence.
Key Responsibilities:<ul>
<li>Define and maintain the end-to-end solution architecture covering all CCC domains including monitoring, observability, ITSM, automation, and analytics.</li>
<li>Provide architectural oversight and governance for tools such as Splunk, Dynatrace, ServiceNow, BMC MainView, SolarWinds, Grafana, and Elastic Stack.</li>
<li>Lead the technical delivery lifecycle, ensuring designs are robust, scalable, secure, and meet all defined Non-Functional Requirements (NFRs).</li>
<li>Manage and mentor the team of solution architects, observability architects, and platform consultants, ensuring consistency across all design workstreams.</li>
<li>Act as the single point of technical escalation and final decision-maker on architecture trade-offs and technology selections.</li>
<li>Drive architecture reviews, enforce compliance with enterprise standards, and ensure cloud/on-prem strategies are aligned with long-term IT vision.</li>
<li>Lead technical communication with executive stakeholders, translating complex architectural discussions into business-aligned outcomes.</li>
<li>Ensure architectural choices contribute directly to the sCCCessful delivery of AIOps objectives, including automation, predictive insights, and real-time decision support.</li>
<li>Support vendor evaluations, tool rationalization, and integration planning across legacy and next-gen platforms.</li></ul> 
Qualifications:<ul>
<li>15+ years of experience in enterprise or solution architecture, with a proven track record in leading complex, large-scale transformation programs.</li>
<li>Deep expertise in hybrid enterprise IT environments, command centers, or NOC/SOC architecture.</li>
<li>Strong technical background across monitoring, observability, ITSM, cloud platforms, and enterprise systems integration.</li>
<li>Demonstrated leadership in managing architecture teams, consultants, and multi-vendor delivery environments.</li>
<li>TOGAF-certified (or equivalent enterprise architecture certification) preferred.</li>
<li>Excellent executive communication and stakeholder engagement skills</li></ul></div> <div id='job-id'>Job Id: 905PZaWqwJDO3zMGm/UVUhVZVyuFWATmJauUQK+qTpTg0AAaHW7Yw1bma7b6D12obon6a5Z66kaB8+rqmym/F7q4mg==</div>

Chief Architect - CCC Transformation

MASTER-WORKS

<div>Key Responsibilities:<ul>
<li><ul><li>Customer Engagement &amp; Requirements Gathering: Act as the primary technical point of contact for prospective and existing clients during the sales cycle.</li>
<li>Conduct in-depth discovery sessions, workshops, and technical deep-dives to thoroughly understand customer business objectives, technical requirements, pain points, and existing infrastructure.</li>
<li>Translate complex business needs into clear, concise, and actionable technical requirements and solution designs.</li>
<li>Multi-Cloud Solution Architecture &amp; Design: Design, develop, and present innovative, scalable, secure, and cost-effective cloud architectures leveraging services across GCP, Azure, and AWS.</li>
<li>Architect solutions covering IaaS, PaaS, Serverless, Data &amp; Analytics, AI/ML, Networking, Security, DevOps, and Hybrid Cloud scenarios.</li>
<li>Ensure proposed solutions align with industry best practices, compliance standards, and the customer's long-term strategic goals.</li>
<li>Proposal &amp; Solution Development: Craft comprehensive technical proposals, Statements of Work (SOWs), solution briefs, and architectural diagrams that clearly articulate the proposed solution, its benefits, and the implementation roadmap.</li>
<li>Develop compelling business cases and ROI analyses to demonstrate the value and impact of proposed cloud solutions.</li>
<li>Collaborate with sales, delivery, and product teams to ensure proposed solutions are deliverable, profitable, and meet customer expectations.</li>
<li>Technical Presentations &amp; Demonstrations: Deliver engaging and persuasive technical presentations, workshops, and product demonstrations to diverse audiences, from technical teams to C-level executives.</li>
<li>Articulate complex technical concepts in an easy-to-understand manner, focusing on business value and outcomes.</li>
</ul></li><li><ul><li>Best Practices &amp; Value Delivery: Champion cloud best practices in areas such as security, cost optimization, operational excellence, reliability, and performance.</li>
<li>Advise customers on cloud governance, migration strategies, and modernization pathways.</li>
<li>Ensure that every proposed solution is designed to deliver the highest possible value and measurable business outcomes for the client.</li>
<li>Market &amp; Technology Leadership: Stay abreast of the latest cloud technologies, industry trends, and competitive landscapes across GCP, Azure, and AWS.</li>
<li>Contribute to the development of new service offerings, intellectual property, and thought leadership content.</li>
<li>Participate in industry events, conferences, and webinars as a subject matter expert.</li>
</ul></li></ul>Required Qualifications:<ul>
<li>Bachelor's degree in Computer Science</li>
<li>5+ years of experience in IT, with at least 3 years in a cloud architecture or engineering role.</li>
<li>2+ years of dedicated experience in a presales, consulting, or customer-facing technical role.</li>
<li>Deep architectural and hands-on experience with at least two, and strong familiarity with all three, major cloud providers (Azure, GCP, AWS).</li>
<li>Proven experience designing and implementing complex cloud solutions, including migrations, modernizations, and greenfield deployments.</li>
<li>Strong understanding of cloud security principles, networking, identity and access management, and compliance frameworks.</li>
<li>Proficiency with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM Templates, Bicep).</li>
<li>Experience with DevOps methodologies and CI/CD pipelines.</li>
<li>Excellent communication, presentation, and interpersonal skills. Ability to articulate complex technical concepts to both technical and non-technical audiences.</li>
<li>Strong analytical and problem-solving skills, with the ability to think strategically and creatively.</li>
<li>Ability to work independently and as part of a collaborative team in a fast-paced environment.</li>
</ul>Preferred Qualifications:<ul>
<li>Professional-level certifications from at least on one cloud provider (e.g., Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect). Additional technology areas are plus.</li>
<li>Experience with hybrid cloud architecture and containerization technologies (Docker, Kubernetes).</li></ul></div> <div id='job-id'>Job Id: 9XJDGh53LCEVSEi650MmJPcCrPAbNGcseM0tqMHeekuxyc+24zV4Amz9es23JRRv1TM8a4SQWRXgbzPF274LV8ZtAw==</div>

PreSales Cloud Engineer

TechBiz Global GmbH

<div>At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. 
Location: Remote (Eastern Time Zone) 
Type: Full-time 
Industry: Insurance / Cloud Technology 
Languages Required: English &amp; Spanish (Fluency in both) 
Compensation: Competitive / As per industry standards 
Responsibilities:
<ul><li>Work closely with clients to assess needs and craft solution architectures</li><li>
Collaborate with Product and Delivery Managers to align designs with business goals</li><li>
Support solution deployment, guide selection of off-the-shelf components</li><li>
Identify creative alternatives and scalable cloud-based approaches</li><li>
Provide hands-on guidance throughout implementation</li><li>
Stay current with emerging tech and best practices</li></ul> 
Required Skills &amp; Experience:<ul><li>
Prior experience as a Solutions Architect within the insurance vertical</li><li>
Proven success in cloud-based solution delivery in enterprise environments</li><li>
Strong understanding of relational and NoSQL DBs, APIs, and microservices</li><li>
Familiarity with business architecture models, SSO/SAML, and identity federation</li><li>
Strategic thinking combined with real-world implementation understanding</li><li>
Excellent written and verbal communication skills</li><li>
Experience in low-code platforms is a plus</li><li>
Fluency in English and Spanish is required</li></ul> 
You&rsquo;re a Great Fit If You:<ul><li>
Can confidently work with both C-level stakeholders and technical teams</li><li>
Have strong analytical, relationship management, and presentation skills</li><li>
Understand insurance processes and at least two lines of business</li><li>
Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.)</li></ul> 
Bonus Points For:<ul><li>
Vendor-side experience delivering solutions to insurance clients</li><li>
A portfolio of successful cloud solutions designed and deployed in enterprise settings</li></ul></div> <div id='job-id'>Job Id: zwdIVR2hZL8KLsBjQ/DPDEwOdoqF4nBhQJKK4dZ5Br0txdiJDdch51/R/XlVgweRpRW0VjObygojZ11tmZDDhnK0bGal5U7oewYl9HcbzofYkkrBUWJ+vfsoCVaaRyUM4A==</div>

Solutions Architect

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157 servicenow solution architect jobs IN riyadh

ServiceNow Solution Architect

ServiceNow Solution Architect

ServiceNow Architect - AIOps & Service Management Integration

ServiceNow Architect

Chief Architect - CCC Transformation

PreSales Cloud Engineer

Solutions Architect