spa receptionist (arabic speaker)

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">SPA RECEPTIONIST (ARABIC SPEAKER)</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
We are seeking a dynamic and experienced Spa Receptionist with a background in spa therapy to join our team. In this role, you will have the unique opportunity to combine your customer service expertise with your therapeutic knowledge to deliver exceptional service in our tranquil and inviting hotel spa. 
Responsibilities: 
<ul><li>
Greet and welcome guests to the spa with a warm, professional, and friendly demeanor.</li><li>
Manage spa bookings and appointments efficiently, ensuring the schedule is optimized and all services are properly arranged.</li><li>
Provide information about available spa treatments, packages, and pricing, offering recommendations based on guests' needs and preferences.</li><li>
Perform client check-in and check-out procedures, process payments, and ensure accuracy in records.</li><li>
Assist with the daily operations of the spa, including maintaining a clean and organized reception area.</li><li>
Act as a liaison between guests and therapists, ensuring smooth communication and exceptional service delivery.</li><li>
Use your knowledge of spa therapy to offer tailored advice and suggestions to clients, enhancing their spa experience.</li><li>
Handle guest inquiries and resolve any issues in a professional and timely manner.</li><li>
Assist spa therapists when necessary, such as preparing treatment rooms or managing supplies.</li><li>
Promote retail products and upsell services and packages to enhance the guest experience.</li><li>
Ensure that the spa operates in compliance with hotel policies and health &amp; safety standards.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Female and Arabic speaker</li><li>
Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.</li><li>
Background as a certified Spa Therapist with hands-on experience in delivering spa treatments (e.g., massage, facials, etc.).</li><li>
Knowledge of various spa therapies and wellness services to provide accurate information and recommendations.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.</li><li>
Organizational skills with attention to detail in handling bookings and payments.</li><li>
Ability to work well both independently and as part of a team.</li><li>
Proficiency in basic computer systems and booking software (experience with spa management software is a plus).</li><li>
Flexibility to work evenings, weekends, and holidays as needed.</li><li>
Professional appearance and a passion for wellness and hospitality.</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The NED Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us as a Spa Receptionist! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div> <div id='job-id'>Job Id: ZuDJYwWWn1Iow7zyzj05wHtAWs+UfZrxlCLFvqdShnb31AGw5L38SXaDuvWpXEobGND4oEMSkTQWRSAy0gV19u3acCmsZmtGhBN5Vb4n2LXCd2wxY/nGsr4E/6JyVVj4YXEP</div>

SPA RECEPTIONIST (ARABIC SPEAKER)

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 We are seeking a dynamic and experienced Spa Receptionist with a background in spa therapy to join our team. In this role, you will have the unique opportunity to combine your customer service expertise with your therapeutic knowledge to deliver exceptional service in our tranquil and inviting hotel spa.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and welcome guests to the spa with a warm, professional, and friendly demeanor.
 </li>
 <li>
 Manage spa bookings and appointments efficiently, ensuring the schedule is optimized and all services are properly arranged.
 </li>
 <li>
 Provide information about available spa treatments, packages, and pricing, offering recommendations based on guests' needs and preferences.
 </li>
 <li>
 Perform client check-in and check-out procedures, process payments, and ensure accuracy in records.
 </li>
 <li>
 Assist with the daily operations of the spa, including maintaining a clean and organized reception area.
 </li>
 <li>
 Act as a liaison between guests and therapists, ensuring smooth communication and exceptional service delivery.
 </li>
 <li>
 Use your knowledge of spa therapy to offer tailored advice and suggestions to clients, enhancing their spa experience.
 </li>
 <li>
 Handle guest inquiries and resolve any issues in a professional and timely manner.
 </li>
 <li>
 Assist spa therapists when necessary, such as preparing treatment rooms or managing supplies.
 </li>
 <li>
 Promote retail products and upsell services and packages to enhance the guest experience.
 </li>
 <li>
 Ensure that the spa operates in compliance with hotel policies and health &amp; safety standards.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Female and Arabic speaker
 </li>
 <li>
 Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.
 </li>
 <li>
 Background as a certified Spa Therapist with hands-on experience in delivering spa treatments (e.g., massage, facials, etc.).
 </li>
 <li>
 Knowledge of various spa therapies and wellness services to provide accurate information and recommendations.
 </li>
 <li>
 Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
 </li>
 <li>
 Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.
 </li>
 <li>
 Organizational skills with attention to detail in handling bookings and payments.
 </li>
 <li>
 Ability to work well both independently and as part of a team.
 </li>
 <li>
 Proficiency in basic computer systems and booking software (experience with spa management software is a plus).
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as needed.
 </li>
 <li>
 Professional appearance and a passion for wellness and hospitality.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The NED Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Spa Receptionist!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>
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Spa Receptionist<ul><li>Manama, Bahrain</li><li>Full-time</li><li>Job-Category: Wellness &amp; Recreation</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time</li></ul>Company Description&quot;Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;Job DescriptionAs the first point of contact for the Thalassa Sea &amp; Spa, the Spa Receptionist warmly welcomes guests, manages reservations, and provides exceptional service that reflects Sofitel&rsquo;s French art de vivre. The role is central to ensuring a smooth and luxurious spa journey, upholding both operational excellence and guest satisfaction.Key Responsibilities:<ul><li>Greet all spa guests with warmth and professionalism, ensuring a personalized and luxurious welcome.</li><li>Manage spa bookings, confirmations, cancellations, and follow-up calls efficiently using the spa reservation system.</li><li>Maintain thorough knowledge of spa treatments, wellness products, and promotions to guide guests accordingly.</li><li>Handle check-ins and check-outs smoothly, ensuring accurate billing and record-keeping.</li><li>Ensure the reception and waiting areas are impeccably clean, tranquil, and well-stocked with brochures and amenities.</li><li>Respond promptly and professionally to telephone, email, and in-person inquiries.</li><li>Coordinate with therapists and spa attendants to manage schedules and flow of services.</li><li>Promote spa retail products and assist in meeting monthly sales targets.</li><li>Uphold confidentiality and privacy standards at all times.</li><li>Handle guest concerns or complaints with empathy and discretion, escalating issues when necessary.</li></ul>Qualifications<ul><li>Minimum 2 year of experience in a spa, wellness, or luxury hospitality environment.</li><li>Excellent communication skills in English; knowledge of Arabic or French is an asset.</li><li>Proficient in Microsoft Office and spa reservation software (e.g., Book4Time, SpaSoft).</li><li>Strong organizational skills and ability to multitask in a calm and composed manner.</li><li>Impeccable grooming, polished presence, and a warm, engaging personality.</li><li>Knowledge of wellness, skincare, and luxury spa services is highly preferred.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Why Join Us:Additional InformationYour team and working environment:<ul><li>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)</li></ul>https://careers.accor.com/Our commitment to Diversity &amp; Inclusion:<ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul> <div id='job-id'>Job Id: gozB7XRohX1O/E4F0j6YQ72iSSfX3USss42cCXmaP0h1JAJzJVYuTK00DBOJOiYiGr0YDrtcjN2poLNBFSq4RiDwIgHYJQh/n1vcHTETnLxvSlnA8GY=</div>

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