supervisor front desk

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25113028<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>
</div><i>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.</i>
<p></p><p>Aloft ist nicht gerade ein typisches Hotel &ndash; aber wir sind auch nicht zu cool, um lernf&auml;hig zu bleiben. Wir sind daf&uuml;r da, unseren G&auml;sten als Ausgangspunkt und Ankunftsort zu dienen. Ob man seinen Hund ausf&uuml;hrt und auf einen Drink vorbeischaut, einen Tag mit Meetings mit Kollegen beschlie&szlig;t oder in der Stadt ist, um Familie, Freunde oder seine Lieblingsband zu sehen: Wir bieten einen Hub mit modernem Design und dynamischer Pers&ouml;nlichkeit, um sich mit anderen und der Umgebung zu verbinden. Wir suchen selbstbewusste Personen, die sich gerne einbringen und sich nicht scheuen, au&szlig;erhalb eingefahrener Muster zu denken. Wenn Sie jemand sind, den die M&ouml;glichkeit begeistert, sich mit anderen zu verbinden, sind Sie bei Aloft Hotels genau richtig. Bei Aloft Hotels werden Sie Teil des Markenportfolios von Marriott International. <b>Hier k&ouml;nnen Sie </b>Ihr Bestes geben, Ihre Bestimmung finden, <b>einem fantastischen globalen</b> Team angeh&ouml;ren <b>und das Beste aus sich herausholen</b>.</p></div></div><br /> <div id='job-id'>Job Id: tbIFxBla9MxuW0/ULrfUSuXa4P0kUioo2gxkX8evn7/hSf9iMnbd8+pO8hQxz/kAcXbpsmopLg4vSpVOosrkV7hgPPDixBDbj3PgqydusR0KkcN1yks3Qneo/scof8e/TZPJZ08FSuW5/nvAqCzwYt19v6PL2bBuRPJOD4kGMoSv34ph0Y1AqArWPfNlpxPS8Ln5efLr7A==</div>

Supervisor-Front Desk

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25113028
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <em>
  ที่แมริออท อินเตอร์เนชั่นแนล เรามุ่งมั่นทุ่มเทในการเป็นนายจ้างผู้มอบโอกาสที่เท่าเทียมกัน โดยยินดีต้อนรับและมอบการเข้าถึงโอกาสให้กับทุกคน เราเสริมสร้างสภาพแวดล้อมที่ให้ความสำคัญและเฉลิมฉลองภูมิหลังที่ไม่เหมือนใครของพนักงานของเราอย่างจริงจัง จุดแข็งที่สุดของเราคือการผสมผสานอันหลากหลายของวัฒนธรรม ความสามารถ และประสบการณ์ของพนักงาน เราให้คำมั่นในการไม่เลือกปฏิบัติในทุกพื้นฐานที่ได้รับการคุ้มครอง ซึ่งรวมถึงความทุพพลภาพ สถานภาพทหารผ่านศึก หรือพื้นฐานอื่นๆ ซึ่งได้รับการคุ้มครองโดยกฎหมายที่บังคับใช้
  <br/>
  <br/>
 </em>
 ที่ Aloft เราไม่ใช่โรงแรมทั่วไป เราคือโรงแรมอันทันสมัย ซึ่งพร้อมให้บริการผู้เข้าพักในทุกช่วงเวลา ไม่ว่าหลังพาสุนัขไปเดินเล่นและกลับมาจิบเครื่องดื่ม มองหาความผ่อนคลายหลังการประชุมกับเพื่อนร่วมงาน หรืออยู่ในเมืองเพื่อพบปะสมาชิกครอบครัว เพื่อน หรือชมวงดนตรีที่ชื่นชอบ เราคือศูนย์กลางการเชื่อมต่อกับผู้อื่นและบริเวณโดยรอบด้วยการออกแบบที่ทันสมัยและมีเอกลักษณ์เฉพาะตัว เรากำลังมองหาผู้ที่แสดงออกถึงความมั่นใจและกล้าคิดนอกกรอบ หากคุณเฝ้ารอความตื่นเต้นสำหรับความเป็นไปได้ในการเชื่อมต่อกับผู้อื่น กลุ่มโรงแรม Aloft คือสถานที่สำหรับคุณ การร่วมงานกับกลุ่มโรงแรม Aloft หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International
 <strong>
  ซึ่งเป็น
 </strong>
 ที่ที่คุณสามารถทำงานได้อย่างสุดความสามารถ
 <strong>
  เริ่มต้น
 </strong>
 เป้าหมายของคุณ
 <strong>
  เป็นส่วนหนึ่
 </strong>
 งของทีมงานระดับโลกที่มีความเป็นเลิศ และ
 <strong>
  เป็น
 </strong>
 ตัวคุณในเวอร์ชันที่ดีที่สุด
</div>
<br /> <div id='job-id'>Job Id: lWeFY/zCv7xKFwtDYoTP47+F6n/ujuH+fmutlj8bs/DEW08Gvgkrb4RqwMbsAmHjxfk7OoG59/TjOvheeHmMn10tBUvFG4embga4+znxh0DX9UNtqPxyb9leugZLESdjZSZS347KZiLtA6F8aKRZk58gFdrVc+1XEo5LHjJGXpfWUxlJDEg77/bXkiM36Z3j3pV3HpthdBQ0cF3anQ==</div>

Iron Rose Signature Bar and Restaurant

<p><b>Overview</b><br/>We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The ideal candidate will possess strong leadership skills and a commitment to providing exceptional service to our clients. This role requires proficiency in various administrative tasks, including managing phone systems, utilizing Google Workspace, and maintaining accurate records. The Front Desk Supervisor will play a crucial role in ensuring a welcoming atmosphere for all visitors while efficiently coordinating office activities.</p><p><b>Responsibilities</b><br/>*</p><p><b>Qualifications</b></p><p>Prior cash handling experiences necessary.</p><p>&middot; High School graduate or G.E.D. equivalent.</p><p>&middot; Ability to communicate effectively.</p><p>&middot; Read, write and speak English fluently.</p><p>&middot; 1 Year Front Desk experience at a full-service lifestyle hotel.</p><p>&middot; Hilton experience preferred</p><p>&middot; Computer experience</p><p>Join our team as a Front Desk Supervisor where you can make a significant impact on our client experience while leading a dedicated front desk team!</p><p>Job Type: Full-time</p><p>Pay: $20.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Experience:</p><ul><li>lifestyle hotel: 1 year (Preferred)</li><li>Hotel management: 1 year (Preferred)</li></ul><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: LSfaMXXLcBnJnTAuwfXnbsJ2YTKzJ8kTrO2COBSQI/v2ynUxASOixnL1tD5m1xprV2P7MxGpMZgsX1I7qD9loEjJRSyIbW2T3I+7+DEQ6FRdnqO1JkN0MWaG3lo=</div>

Front Desk Supervisor

Hilton

<div><p>Front Desk Supervisor</p><p>
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.</p><p><b>
What will I be doing?</b><br>
<br>
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul><p><b>
What are we looking for?</b><br>
<br>
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Front Office experience in the hotel, leisure, and/or retail sector</li><li>
Strong commercial/business awareness and demonstration of sales capabilities</li><li>
Calm, organized work ethic with the ability to prioritize and meet deadlines</li><li>
Excellent supervisory, inter-personal, and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
A relevant supervisory/management certificate/diploma or degree</li></ul><p><b><br>
What is it like working for Hilton?</b></p><p>
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p><p>
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</p><p>
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><br /> <div id='job-id'>Job Id: e8CaFpueU9Q7Gw4XaOxQ2nAORplMwx27CvVg+801yiGyfezL16+o5Cs3Qtvj3F/4MWMbUgEAeDl5Zp2Wugjox0FSUyQTrrDt6hx8AhrXdMvuGgzheaBKOIMO5Cw=</div>

<p><b>Job Title:</b> Front Desk Supervisor<br/><b>Department:</b> Front Office<br/><b>Pay Range:</b> $18.00 &ndash; $20.00 per hour<br/><b>Location Requirement:</b> Must relocate to Cincinnati, OH 45202 prior to start date</p><p><b>Job Summary</b></p><p>We are seeking a professional and service-oriented <b>Front Desk Supervisor</b> to assist in overseeing daily front office operations and ensure a seamless guest experience. This role supports the Front Office Manager and helps lead a team committed to excellence in hospitality, guest service, and brand compliance.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise daily front office operations, ensuring efficient and friendly service.</li><li>Communicate tasks clearly to team members and monitor performance.</li><li>Greet guests promptly, manage check-in/check-out procedures.</li><li>Use computer systems to manage guest data, reservations, and billing.</li><li>Promote HEI Hotels &amp; Resorts and brand-specific promotions.</li><li>Assign rooms based on guest needs; encode room keys appropriately.</li><li>Accurately process all forms of payment and manage a house bank.</li><li>Post charges and handle billing inquiries professionally.</li><li>Answer phone calls promptly; relay accurate messages.</li><li>Manage incoming guest mail, packages, and deliveries.</li><li>Resolve guest concerns using sound judgment and prompt follow-up.</li><li>Stay composed and lead effectively during busy or emergency situations.</li><li>Approve revenue adjustments and resolve billing discrepancies.</li><li>Perform additional duties as assigned by management.</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>High school diploma or equivalent required; college degree preferred.</li><li>At least 1 year of customer service experience (hospitality preferred).</li><li>Prior hotel front desk experience highly desirable.</li><li>Strong interpersonal skills with professionalism and tact.</li><li>Ability to perform basic math and handle financial transactions accurately.</li><li>Proficient in the use of computer systems and front desk software.</li><li>Ability to stand for extended periods and remain attentive.</li><li>Calm under pressure and able to manage emergency situations.</li><li>Clear verbal and written communication in English.</li><li>Ability to maintain accurate records and reports.</li><li>Collaborative mindset and strong customer service ethic.</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekends as needed</li></ul><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: VdgoHPtcePFfkOBzR/hFPs1wUhbQiAyFa0AuIYnQhZb3Gdpq4OoT5iYzGXjB0hP5ucol5fhAmvJZYSz0t0v4CLbK1sFtkRwzxd94Xtc+n4uzQg+F3siPmLfUjHA=</div>

Conservatorium Hotel

<div><div><div><p>Guest Services - Supervisor
 </p><div></div><div><div><ul><div>JR-02437
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.</p><p></p><p><b>
As Guest Services Supervisor, you will be responsible for the following duties</b></p><ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all FO colleagues at any time, particularly during the operational hours.</li>
<li>Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.</li>
<li>Follow the duty schedule and assure all tasks are completed at all times in a timely manner.</li>
<li>Assure the back and front of house areas of the Reception are clean and tidy at all times.</li>
<li>Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office</li>
<li>Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li>
</ul><p></p><p><b>
As Guest Services Supervisor, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div><br /> <div id='job-id'>Job Id: Mi4oU1gn+nsbCzMAtLdEtWrYQQeaXQjsB6qpc5eSxTJsQ/w3afJg7GHA4eVC9kPcFlOXnMczAndarbijupYXEWPNkcEejeTKZpH7+XJddNyX29xOOE0aH6eaRAHltNTYbO/fM0X9I/E7T864+LXTcFCjAfcNh4O3BocKUg==</div>

Guest Services - Supervisor

Sleep Inn and Suites

<p>Weekend are Mandatory</p><p>Guest Service Agent: Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.</p><p>Potential Career Path: Front Desk Supervisor or Sales Coordinator &ndash; Front Office Manager or Sales Manager</p><p>Position Requirements: <b>Immediately greet guest and offer to assist with their needs. </b> Register and assign guests to hotel rooms. <b>Establish method of payment and verify credit. </b> Make and confirm reservations. <b>Compute bills, collect payments, and make change for guests. </b> Transmit and receive messages, using telephones or PMS system. <b>Respond to guest requests in a timely manner. </b> Receive and resolve guest complaints, elevating to supervisor if necessary. <b>Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. </b> Perform bookkeeping activities, such as balancing accounts and conducting audits. <b>Be aware of guest satisfaction scores and work toward increasing...</b></p><p>Work Remotely</p><ul><li>No</li></ul><p>Job Type: Full-time</p><p>Pay: $11.00 - $11.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Evening shift</li><li>Every weekend</li></ul><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: VoM60rh28NgqhqwkN469+8S2ZtfPWlRkGy45BhHxIR6wbmXjvBmrawDPjq4V316gtewkLDovRZXJyq/+ZORWxq4v0p5nWtKO89+CypGMUnNr1LeZbG9E8RaJ4nySsg==</div>

Front Desk Receptionist

Search 3521+ Supervisor front desk jobs near you this August. New roles added regularly across leading industries. Apply today.

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