KEY RESPONSIBILITY:

• Business-IT Alignment
  Translate business requirements from operational domains into technical specifications by thoroughly analyzing business processes, with the objective of streamlining workflows and enabling automation.
• Stakeholder Engagement
  Maintain continuous engagement with key business users to identify and address bottlenecks and inefficiencies in the current suite of IT applications.
• Strategic Planning
  Develop and maintain project roadmaps aligned with corporate objectives and strategic direction.
• CAPEX Planning & ROI Analysis
  Prepare capital expenditure justifications, calculate Return on Investment (ROI) and payback periods to support business case approvals for IT initiatives.
• Change Impact Assessment
  Conduct detailed impact analyses on proposed change requests, providing clear recommendations by outlining both benefits and risks to the business.
• Demand Management & Prioritization
  Facilitate monthly prioritization meetings with business units to evaluate demands based on strategic value and ROI potential.
• Solution Design & Delivery Leadership
  Lead high-level solution design activities and guide the development team through successful implementation of IT solutions.
• Resource Allocation & Vendor Coordination
  Assign appropriate internal resources and coordinate with outsourced partners to ensure solutions are delivered according to user requirements and in adherence to high-quality standards.
• Project Monitoring & Reporting
  Track project milestones and deliverables, producing regular status reports and updates for stakeholders and senior management.
• Team Development
  Mentor and motivate junior team members to develop strong domain knowledge and project management capabilities.
• Testing Coordination
  Collaborate with the QA/testing team to prepare test scenarios and ensure rigorous functional and system testing is conducted prior to User Acceptance Testing (UAT).
• Budget Planning Support
  Contribute to the preparation of the annual IT budget and assist in defining the long-term IT project roadmap.
• Task Execution
  Complete all assignments delegated by the line manager in a timely and professional manner

TECHNICAL COMPETENCIES:

• Familiarity with Java, Oracle PL/SQL, or Python to effectively guide developers and review technical decisions.
• Understanding of object-oriented programming, RESTful APIs, and modular code design principles.
• Database Fundamentals:
• Working knowledge of Oracle databases: data modeling, query optimization, and backup strategies.
• Awareness of data governance and integrity standards.
• Proven experience integrating IT systems with external stakeholders (e.g., Customs, Municipality, Banks, Security Departments).
• Expertise in API orchestration, data mapping, and secure transmission standards
• Familiarity with messaging queues like Kafka, RabbitMQ, ActiveMQ, or Oracle AQ for real-time and asynchronous communication.
• Understanding of web services (REST/SOAP) and data formats (JSON, XML, EDI).
• Exposure to computer vision use cases such as gate OCR, yard surveillance, or container damage detection.
• Understanding of AI/ML model integration into operational workflows (e.g., via TensorFlow, OpenCV, or third-party APIs).
• Knowledge of IoT integration with equipment (e.g., quay cranes, OCR gates, VMTs) for data acquisition and automation.
• Ability to define and review high-level architecture for terminal automation, ERP, TOS, and integration layers.
• Experience with modular, scalable, and secure design patterns.
• Ensures alignment with regional ISR standards, cybersecurity policies, and data protection regulations.
• Understanding of data lakes, ETL pipelines, and centralized dashboards (e.g., Power BI, Oracle BI).
• Design and implementation of performance dashboards aligned with terminal operations (vessel turnaround time, yard utilization, gate performance).
• Strong collaboration skills with port authorities, government bodies, and external vendors.
• Proven track record in leading cross-functional IT programs from conception to deployment.
• Ability to mentor technical teams while aligning IT outcomes with business goals.