Urwah Admin

DP World

<p></p><div><div><p><div><div><div><div><p>1. Receives and inspects the documents submitted by the customers to ensure that all documents are complete as per the standard requirements for processing the transactions. (New Registrations / Amendments / Liquidation / Mortgages). Seek approval from Head of Section to complete the company transactions.
</p><p>2. Enters company organizational, financial information data and any changes related registration example (Transfer of share, change of board member/shareholder, change of company name, Financial Balance Sheet/ Audit Report, increase/decrease share capital, change of legal status. Etc) system to ensure the record are update completely and timely.
</p><p>3. Answers to escalated inquiry from sales team, customer call center etc., for questions / clarifications / follows up raised by the customers that requires more in depth information.
</p><p>4. Check daily the customer&rsquo;s request (online / front desk) for letters and attestations and coordinate with back office to process the online request, process the customer&rsquo;s request for front office submission.
</p><p>5. Issue the letters and attestation
</p><p>6. Liaise with government entities to seek for approvals on regulatory requirements.
</p><p>7. Liaise with internal departments such as sales, admin to seek approval in certain transactions or update the customer&rsquo;s information in their system.
</p><p>8. Liaise with company&rsquo;s representative like lawyers / chartered accountants in order to provide the services as per the customer requirements.
</p><p>9. To meet with the prospects and provide them with necessary information related to registration charges, license issuance procedures, bank deposit of share capital procedures and other information related to registration of their companies.<br>
<br>
<br>
</p></div></div><br>
</div></div></p><p></p><p>#LI-RA1</p></div></div>

SENIOR EXECUTIVE - LICENSING & REGISTRATION (Emirati Talent)

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact for customers through phone, email and in person interactions.
  </li>
  <li>
   Handle customer inquiries, complaints and requests professionally and promptly.
  </li>
  <li>
   Ensure customer issues are resolved effectively while meeting service level agreements.
  </li>
  <li>
   Coordinate and follow up with the concerned departments addressing the customer queries and SRs within the set KPIs
  </li>
  <li>
   Prepare and Issue NOC&rsquo;s, Ejari Certificates, letters, circulars, memo&rsquo;s, presentations, and emails to customers as required and ensure compliance with set KPIs.
  </li>
  <li>
   Oversee and handle incoming and outgoing communications to customers and government authorities on behalf of other departments of DMC.
  </li>
  <li>
   Maintain accurate customer date and update systems as required.
  </li>
  <li>
   Support customer retention by building positive and long-term relationships.
  </li>
  <li>
   Identify opportunities to improve customer experience and services.
  </li>
  <li>
   Prepare service reports, escalate critical issues to management when necessary and Conduct customer related surveys.
  </li>
  <li>
   Follow company policies, procedure and customer service standards.
  </li>
  <li>
   Track incoming requests through the CRM system, escalate them to the appropriate department, and ensure timely follow-up.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
 <br/>
 <br/>
 With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
 <br/>
 <br/>
 We&rsquo;re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
 <br/>
 <br/>
 What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer&rsquo;s door.
 <br/>
 <br/>
 DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
 <br/>
 <br/>
 We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
 <br/>
 <br/>
 WE MAKE TRADE FLOW
 <br/>
 <br/>
</div>


EXECUTIVE - CUSTOMER SERVICE

<div><div><p><div><div><div><div><div><ul><li><p>Provide administrative support to Property Management Team.
</p></li></ul><ul><li><p>Efficiently manage the daily office administrative procedures.
</p></li></ul><ul><li><p>Handle all the inquiries competently and respond to them.
</p></li></ul><ul><li><p>Handle the document control and filling systems (digital and Physical)
</p></li></ul><ul><li><p>Coordinate Team meetings with customer and their representatives.
</p></li></ul><ul><li><p>Prepare KPI&rsquo;s reports on Occupancy, Maintenance and Customer Service.
</p></li></ul><ul><li><p>Assistance PM functions such as maintaining an accurate database and filing system of all departmental correspondence, documents &amp; reports.
</p></li></ul><ul><li><p>Handling the correspondences, memos, reports, preparation of presentations requesting from the respective team members.
</p></li></ul><ul><li><p>Liaise with all the department in DMC for various matters.
</p></li></ul><ul><li><p>Compliance with Department and company policies and procedures requirements.<br>
 </p></li></ul></div></div></div><br>
</div></div></p></div><p>#LI-MA9</p></div>

ASSISTANT ADMINISTRATOR - PROPERTY MANAGEMENT

<div><div><ul><li><div>Prepare, review, and file VAT and Corporate tax returns in compliance with local UAE Laws
</div></li></ul><ul><li><div>Maintain accurate tax records, schedules, and supporting documentation.
</div></li></ul><ul><li><div>Monitor changes in tax legislation and assess their impact on the business.
</div></li></ul><ul><li><div>Assist in tax planning to optimize tax efficiency and minimize risks.
</div></li></ul><ul><li><div>Support tax audits, assessments, and inquiries from tax authorities, internal auditors, external auditors and tax advisors.
</div></li></ul><ul><li><div>Reconcile tax accounts with general ledger and financial statements.
</div></li></ul><ul><li><div>Coordinate with internal departments and DPW Tax on various tax matters.<br>
</div></li></ul></div><p></p><p><b>Budget
</b></p><div><ul><li><p>Assist the finance Manager in preparing the annual and quarterly budget/ forecasts.
</p></li></ul><ul><li><p>Coordinate with all the departments for the collection of information to prepare the budgets on time.
</p></li></ul><ul><li><p>Closely monitoring the actual with the budget and reporting of any variances each month to the management.<br>
 </p></li></ul></div><p>#LI-MA9</p></div>

ACCOUNTANT – TAX & REPORTING

<div>
 <p>
  <strong>
   For DP World Logistics Service Masr - Cairo Airport Office
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
  Implement and execute Import &amp; Export shipments handling and operations in line with overall company strategy and policies for the Airfreight and Ocean freight Business Field, to develop, and maintain profitable operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business &amp; Product Development:
  </strong>
 </p>
 <ul>
  <li>
   Co-operate in the determination of the business strategy and execute / secure its implementation.
  </li>
  <li>
   Support the acquisition of new business and support the account management.
  </li>
  <li>
   Promote customer relations and develop the existing client base.
  </li>
  <li>
   Support the business development process (tender analysis, solution design, costing, pricing, and service offering)
  </li>
 </ul>
 <p>
  <strong>
   Carrier Management:
  </strong>
 </p>
 <ul>
  <li>
   Implement and execute carrier&rsquo;s strategy, including managing local carrier&rsquo;s contacts, rates negotiations, and bilateral process in alignment to the framework of the global preferred carrier program.
  </li>
 </ul>
 <p>
  <strong>
   Operations Excellence
  </strong>
 </p>
 <ul>
  <li>
   Ensure efficient import and export Ocean operations and continuously optimises the operations
  </li>
  <li>
   Increase productivity by implementing standard processes in line with guidelines and targets.
  </li>
  <li>
   Co-operate in the development and implementation of business operations and reporting systems.
  </li>
  <li>
   Handle shipments documentations.
  </li>
  <li>
   Create &amp; confirm shipments on system and issue invoices.
  </li>
 </ul>
 <p>
  <strong>
   Financials
  </strong>
 </p>
 <ul>
  <li>
   Manage payable process includes but not limited to obtaining original suppliers invoices and ensure proper and timely upload In System by Finance teams.
  </li>
  <li>
   Manage proper and timely invoicing
  </li>
  <li>
   Follow up with Clients &amp; Finance to settle amounts.
  </li>
 </ul>
 <p>
  <strong>
   Sales
  </strong>
 </p>
 <ul>
  <li>
   Assist in key account implementation.
  </li>
  <li>
   Assist sales in quotations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications , Experience and Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (Preferable Logistics field or equivalent)
  </li>
  <li>
   3:5 years working experience in the field of Logistics &amp; Freight Forwarding operations, and regulations.
  </li>
  <li>
   Must have in-depth knowledge about the Freight Forwarding activities, regularity compliance.
  </li>
  <li>
   V. Good English Language skills
  </li>
  <li>
   V. Good Communication Skills
  </li>
  <li>
   Able to manage customers
  </li>
  <li>
   V. Good in Microsoft Office Programs: Excel, Word, Outlook
  </li>
  <li>
   Able to work with different internal and external teams and track multiple processes.
  </li>
  <li>
   Ability to work on own initiative and as part of a team.
  </li>
  <li>
   Able to cope with high work pressure.
  </li>
  <li>
   Able to identify and solve the problems
  </li>
 </ul>
 <p>
 </p>
</div>


Operational and Customer Service Executive

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.
  </li>
  <li>
   Managing day to day operations and vessel loading and discharge in adherence to targets provided.
  </li>
  <li>
   Plan and co-ordinate shifts in accordance with the terminal&rsquo;s requirements.
  </li>
  <li>
   Starts the shift by taking over from the previous Shift Manager which includes assessing the no of ships, manpower, breakdown issues etc
  </li>
  <li>
   Liaise with the maintenance department to maximise equipment availability.
  </li>
  <li>
   Manages the entire terminal and leads the workforce at all times including holidays, festivals and at night
  </li>
  <li>
   Manages emergencies including all injuries, all contrators and work related issues
  </li>
  <li>
   Allocates job responsibilities based on work and reallocates when required
  </li>
  <li>
   Liaise with rostering staff to determine the availability of labour to meet operational demands.
  </li>
  <li>
   Achievement of optimum productivity levels and reliability of service to customers.
  </li>
  <li>
   Effective monitoring to achieve set operational Goal / Target.
  </li>
  <li>
   Trend setting and analysis of operational parameters.
  </li>
  <li>
   Continually review, identify and introduce improved operating procedures and systems.
  </li>
  <li>
   Ensure correct and safe working practices in the terminal.
  </li>
 </ul>
</div>


Manager - Shift Operations - Ports & Terminals - Nhava Sheva

<div>
 <p>
  <strong>
   We&rsquo;re Hiring: Executive &ndash; Inside Sales | DP World Logistics
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  📍
  <strong>
   Location: Dammam, Saudi Arabia
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  DP World Logistics is looking for a driven
  <strong>
   Executive &ndash; Inside Sales
  </strong>
  to support our
  <strong>
   KSA business unit
  </strong>
  and contribute to revenue growth through strong commercial execution, fast quotation turnaround, and close collaboration with internal and external stakeholders.
 </p>
 <p>
  If you&rsquo;re passionate about logistics, sales operations, and working in a fast-paced, global environment &mdash; we&rsquo;d love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔹 Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prepare and manage quotations on behalf of the DP World Logistics commercial team
  </li>
  <li>
   Own and execute the quotation and contract process with relevant stakeholders
  </li>
  <li>
   Acquire and develop SME customers across freight, warehousing, and customs brokerage services
  </li>
  <li>
   Coordinate with internal teams, DP World global offices, and external logistics partners
  </li>
  <li>
   Maintain accurate and timely updates in CRM systems
  </li>
  <li>
   Develop analytical reports and dashboards (e.g., quote tracker, pipeline, performance, hit rate, campaigns)
  </li>
  <li>
   Support frontline sales with order issue resolution, account registration, invoicing, and shipment challenges
  </li>
  <li>
   Act as a key support partner to Account Owners during market activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔹 What We&rsquo;re Looking For
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Supply Chain, Logistics, or a related field
  </li>
  <li>
   Understanding of logistics services (freight forwarding, warehousing, customs brokerage)
  </li>
  <li>
   Strong commercial acumen with experience in pricing, quotations, and contract processes
  </li>
  <li>
   Proven ability to build and manage SME customer relationships
  </li>
  <li>
   Experience using CRM systems and MS Office
  </li>
  <li>
   Strong analytical, problem-solving, and communication skills
  </li>
  <li>
   Detail-oriented, organized, and comfortable working in a fast-paced environment
  </li>
  <li>
   Fluency in English is required; Arabic is an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🔹 Why DP World?
 </p>
 <p>
  <br/>
 </p>
 <p>
  At DP World, we
  <strong>
   prioritize customers, collaborate to win, deliver growth, adapt and evolve, and build for a better future
  </strong>
  . You&rsquo;ll be part of a global organization that values innovation, safety, sustainability, and people development.
 </p>
 <p>
 </p>
</div>


Inside Sales Executive

Join DP World and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.