Job Summary

Responsible for repairs of Laptops, Desktops of brands like HP, Lenovo, ASUS, Dell, ACER, HONOR, HUAWEI etc.

Job Description

• Responsible for repairing In Warranty and Out Warranty Laptops, Desktops and Mobiles
• Should achieve the daily productivity targets
• Should deliver the KPI as per brand requirements.
• Should handle customers who walk into the service centers with technical queries.
• Update brand systems daily.
• Maintain NPS of service center with good quality work and customer interaction.
  
  

Requirements

Qualitative Requirements

Experience(Yrs.& Field) 3-4 years’ experience in repairing of any of the above brands at Authorized Service Center.

Educational Qualification Diploma/ ITI in Electronics

Skills

Skills & Abilities -

• Interpersonal skills: Actively listens and speaks effectively and respectfully to others.
• Customer focus: Keeps the customer all the time while making decisions.
• Desire to learn: Seeks to acquire new knowledge to improve and develop
• Detail orientation: Completes tasks accurately with eye towards quality, process and procedures.
• Reliability: Completes tasks and achieves results with minimum oversight