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Terracotta International
Team Lead - HR Operations
Location:
Abu Dhabi, United Arab Emirates
Department: Human Resources
Job Description
Key Responsibilities:
1. HR Management & Employee Relations:
- Manage and maintain employee records, contracts, and personal files.
- Ensure HR policies and procedures comply with UAE labor laws and company standards.
- Provide support in handling employee relations, grievances, and conflict resolution.
- Process end-of-service settlements and ensure timely final payments for departing employees.
2. PRO & Government Relations:
- Supervise visa processing, including new applications, renewals, and cancellations.
- Ensure compliance with MOHRE, ICA, GDRFA, and TAMM regulations.
- Manage health insurance coordination, including enrollments, renewals, and claims.
- Maintain and update legal documentation related to manpower and employee compliance.
3. Payroll & Attendance Management:
- Maintain annual leave records, update AL tracker sheets, and ensure accurate leave adjustments.
- Prepare and update monthly attendance sheets for payroll processing.
4. Administrative & Operational Support:
- Supervise and manage the Typing Desk team handling visa applications and government documentation.
- Support staff mobilization, ensuring necessary job cards are created and PROs are assigned tasks.
- Oversee client invoicing, ensuring accurate issuance of Sales Orders upon job completion.
Requirements:
- Education: Bachelor’s degree in HR, Business Administration, or a related field.
- Strong knowledge of UAE labor laws, visa processing, and HR compliance.
- Experience with UAE government portals (MOHRE, ICA, GDRFA, TAMM, etc.).
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in MS Office and HR software.
- Fluency in English (Arabic is an advantage)
Preferred Qualifications:
- Experience in a manpower services company or in managing HR operation
Job Type: Full-time
Pay: From AED10,000.00 per month
Application Question(s):
- Total work experince in HR Operations in UAE ?
- Notice Period
- Salary Expectation

Terracotta International
Team Lead - HR Operations