assistant center director family nurse practitioner physician assistant

facilities management administrative assistant

assistant center director family nurse practitioner physician assistant Jobs in Indianapolis

assistant project manager Jobs in Indianapolis

assistant project manager

certified pharmacy technician Jobs in Indianapolis

certified pharmacy technician

facilities management administrative assistant Jobs in Indianapolis

lpn nursing unit manager Jobs in Indianapolis

lpn nursing unit manager

pharmacist facility program manager

Heartland Dental

Remote Call Centre Appointment Scheduler Company: Heartland Dental Location: Remote (United States Based) Employment Type: Full-Time Salary: $28 - $42 USD per hour About Heartland Dental Heartland Dental is a leading Dental Support Organisation (DSO) dedicated to providing world-class, non-clinical administrative support to dentists, hygienists, and their teams. What started with a single dental practice has grown into a network supporting over 2,800 doctors in more than 1,700 locations across the United States. Our unique, doctor-led culture and business model empower dental professionals to focus on delivering the highest quality patient care while we manage the day-to-day administrative workflow. Our mission is to support dental teams as they serve their communities, enabling them to build exceptional careers and deliver outstanding value. Job Overview We are seeking a motivated and detail-oriented Remote Call Centre Appointment Scheduler to join our dedicated team. In this vital role, you will be a crucial first point of contact for patients, responsible for efficiently managing appointments across numerous supported dental practices. The ideal candidate is an exceptional communicator with a passion for delivering excellent customer service and the ability to thrive in a fast-paced, remote environment. This position offers flexibility with both day and night shifts available. Key Responsibilities • Professionally handle high volumes of inbound and outbound calls to schedule, confirm, and reschedule patient appointments. • Accurately manage and coordinate appointment diaries for multiple dental practices, ensuring optimal scheduling and efficiency. • Provide patients with essential information regarding dental services, practice locations, and appointment preparation. • Meticulously update and maintain patient records within our database with a high degree of accuracy. • Deliver an outstanding level of customer service, resolving patient enquiries with empathy and professionalism. • Collaborate effectively with internal teams and dental practice staff to ensure a seamless patient experience. • Consistently meet and exceed individual and team performance targets. Qualifications and Skills • Proven experience in a customer service, call centre, or appointment scheduling role is essential. • Exceptional verbal and written communication skills with a professional and courteous telephone manner. • Strong organisational and multitasking abilities, with a keen eye for detail. • Proficiency in using computers and familiarity with CRM systems or scheduling software. • A self-motivated individual with the discipline to work effectively in a remote setting. • The flexibility to work various shift patterns to meet business needs, including days and/or nights. • Previous experience in the dental or healthcare industry is highly desirable but not required. BENEFITS<ul><li>401(k)</li><li>401(k) Matching</li><li>AD&amp;D Insurance</li><li>Health Insurance</li><li>Health Savings Account</li><li>Dental Insurance</li><li>Disability Insurance</li><li>Vision Benefits &amp; Discounted Services</li><li>Employee Assistance Program</li><li>Employee Discount</li><li>Life Insurance</li><li>Opportunities for Advancement</li><li>Paid Time Off</li><li>Paid Training</li><li>Professional Development Assistance</li><li>Referral Program</li></ul>

Call Center -Appointment Scheduler Specialist ( Day or Night )

Information Technology Senior Management Forum

<div><div>Posted Date 8/31/2026
</div><div>Description
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work&mdash;but it&rsquo;s work worth doing. If you&rsquo;re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 
 
Corporate Audit Services Organization Overview
Corporate Audit Services (CAS) is an independent, objective audit and consulting function driven by a commitment to add value and enhance the operations of Eli Lilly and Company. CAS's mission is to support the company in achieving its objectives by employing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
Position Description
This position builds and delivers best-in-class, end-to-end analytics solutions on Microsoft Fabric, the foundation of the CAS data platform. Working across the full lifecycle, from data engineering, warehousing, and ELT through semantic models, Power BI, and Fabric apps, the individual creates and evolves a portfolio of Fabric solutions that turn CAS data into trusted, self-service intelligence.
A core focus is building AI Ready Semantic Models, the governed, contextual data layer that grounds Claude and AI agents in trusted CAS data. Partnering directly with CAS audit teams and stakeholders, the individual translates business needs into working solutions, drives efforts to completion, and grows adoption across the function, delivering high-quality, well-governed solutions within the CAS data architecture and data engine standards.
The individual also helps innovate how CAS builds and automates, leveraging Claude Code and beginning to apply agentic frameworks to accelerate development and automate CAS audit and Data Analytics operations. Above all, this is a hands-on builder who thrives on a team of doers, collaborates openly, sets and evolves standards alongside peers, and partners across Finance and the broader Lilly organization to deliver where it creates the most value.
Success in this role is as much about how the work gets done as what gets built. This is a highly collaborative, hands-on team of builders who share openly, support one another, and put the team's success first. The individual brings an ownership mindset and a high personal bar, communicates with clarity and empathy, stays humble and curious, and builds trust across CAS and its partners, contributing to a positive culture where people do their best work.
Primary Position Responsibilities
Fabric Data Engineering &amp; ELT
<ul><li>Design, build, and maintain scalable data solutions on Microsoft Fabric, spanning lakehouses, warehouses, and a medallion architecture (Bronze, Silver, and Gold layers).</li>
<li>Engineer the full ELT lifecycle, building ingestion, transformation, and refresh pipelines with Fabric notebooks and configuration-driven frameworks that are scalable, reusable, and maintainable.</li>
<li>Build and maintain data orchestration across solutions, coordinating pipelines, dependencies, scheduling, and refresh.</li>
<li>Refactor and migrate existing solutions onto the Fabric platform, following established governance and deployment standards.</li>
<li>Apply CI/CD, Git version control, and automated testing that bring engineering rigor and repeatability to solution development.</li>
<li>Uphold and extend the CAS data architecture and governance frameworks, keeping solutions secure, well-structured, and maintainable at enterprise scale.</li>
</ul>Semantic Models, Power BI &amp; Fabric Apps
<ul><li>Build data engines and semantic models on Fabric to the CAS data engine standards, primarily using Direct Lake, with strong attention to DAX and model performance for governed, high-performance consumption by Power BI, Fabric apps, and Claude.</li>
<li>Develop AI Ready Semantic Models, establishing the holistic contextual layer within the semantic model (definitions, relationships, and business meaning) that makes it consumable by large language models and grounds Claude in trusted CAS data.</li>
<li>Leverage Claude, MCP, and Claude Code to build and enrich AI Ready Semantic Models and to innovate how CAS delivers AI-grounded analytics.</li>
<li>Own Power BI solution delivery, building dashboards, executive visualizations, and reporting that make data accessible and actionable for stakeholders.</li>
<li>Innovate new Fabric app solutions, designing and building Fabric-native applications that extend how CAS delivers and consumes data.</li>
<li>Architect self-service analytics that enable stakeholders to explore data without ongoing developer support.</li>
<li>Establish enterprise deployment patterns, including shared datasets, deployment pipelines, and version control that bring engineering rigor to analytics delivery.</li>
</ul>Solution Delivery &amp; Stakeholder Partnership
<ul><li>Partner with CAS audit leadership to understand their priorities, workflows, and process pain points, translating them into analytics and automation solutions that measurably improve how audits are executed.</li>
<li>Act as a trusted advisor, proactively identifying opportunities to streamline audit processes and bringing forward solutions rather than waiting for requirements.</li>
<li>Maintain and evolve a portfolio of Fabric solutions, continuously improving performance, usability, and reliability.</li>
<li>Deliver organizational reporting and analytics dashboards for business partners, leaders, and stakeholders.</li>
<li>Orchestrate work delivery through Smartsheet, managing intake, prioritization, tracking, and delivery metrics.</li>
<li>Operate in an Agile delivery model, driving continuous improvement, adoption, and business value.</li>
</ul>Automation &amp; Agentic Innovation
<ul><li>Automate CAS audit processes, building automation solutions for auditors that reduce manual effort and improve consistency across audit execution.</li>
<li>Automate Data Analytics operations, streamlining intake, delivery, and platform tasks to increase team efficiency and quality.</li>
<li>Leverage Claude Code and AI-assisted development to accelerate the build and maintenance of Fabric and automation solutions.</li>
<li>Pilot autonomous solutioning, applying agentic frameworks to automate build, testing, and operational tasks as this emerging capability matures.</li>
<li>Contribute to the CAS Claude Skill strategy, helping create and maintain reusable skills that encode Fabric, solution, and automation capabilities.</li>
<li>Pioneer and help define how agentic approaches evolve into AI-native CAS solutions over time, establishing early patterns the team will build on.</li>
</ul>Technical Leadership &amp; Innovation
<ul><li>Set, follow, and evolve technical standards alongside the team, contributing best practices, design patterns, and reusable templates to the shared Confluence repository referenced across Data Analytics and CAS.</li>
<li>Lead solution design for complex analytics and data challenges, shaping the approach and bringing peers along collaboratively.</li>
<li>Own delivery end to end, driving efforts to completion and taking accountability for quality, performance, and outcomes.</li>
<li>Contribute to solution and code reviews, exchanging feedback with peers to keep quality, consistency, and governance high across the team.</li>
<li>Advance how CAS builds, evaluating and piloting emerging Fabric, analytics, and agentic capabilities and sharing what works so the whole team benefits.</li>
<li>Share knowledge and enablement, helping build collective capability on Fabric, semantic modeling, Power BI, and AI tools.</li>
</ul>Basic Qualifications / Requirements
<ul><li>Bachelor's Degree in Business Analytics, Data Science, Computer Science, Information Systems, Data Engineering, or related field, or equivalent experience.</li>
<li>5+ years of relevant professional experience in data engineering, analytics, or data solution development within a global, matrixed organization.</li>
<li>Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.</li>
</ul>Additional Skills / Preferences
<ul><li>Demonstrated experience leading end-to-end data solution delivery and setting technical standards that others follow, including through solution and design reviews.</li>
<li>Hands-on Microsoft Fabric experience (preferred) or a similar cloud data platform, including Lakehouse and warehouse design, medallion architecture, notebooks, and the full ELT lifecycle.</li>
<li>Strong semantic modeling proficiency, including advanced DAX, model design, and performance optimization.</li>
<li>Power BI and Fabric app delivery as a presentation layer, including dashboards, executive visualizations, and Fabric-native applications.</li>
<li>Data engineering languages and tools (Python, PySpark, SQL) and configuration-driven, automated data pipelines across diverse source systems.</li>
<li>Power BI and Fabric app delivery as a presentation layer, including dashboards, executive visualizations, and Fabric-native applications.</li>
<li>End-to-end solution delivery from requirements through deployment, adoption, and iteration.</li>
<li>Stakeholder partnership, translating business or audit needs into working solutions and driving adoption.</li>
<li>Process automation experience, building automations that reduce manual effort for business or operations teams.</li>
<li>CI/CD, Git, version control, testing, and DataOps for analytics and data engineering.</li>
<li>Pipeline monitoring and operational support patterns, including alerting and reliability practices.</li>
<li>Exposure to Claude Code, or strong interest in adopting AI-assisted development to accelerate solution building.</li>
<li>Interest in agentic AI frameworks and autonomous solutioning, with a desire to help build this emerging capability for CAS.</li>
<li>Structured data formats (JSON, YAML) and data-grounding patterns for AI.</li>
<li>Data access and security controls to govern data and AI access.</li>
<li>Data privacy and AI governance awareness, including responsible AI practices.</li>
<li>Regulated enterprise experience with attention to data governance and auditability.</li>
<li>Agile delivery methodologies and work-management tooling such as Smartsheet.</li>
</ul>Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. 
 
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. 
 
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women&rsquo;s Initiative for Leading at Lilly (WILL). 
 
Actual compensation will depend on a candidate&rsquo;s education, experience, skills, and geographic location. The anticipated wage for this position is
$129,000 - $189,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly&rsquo;s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
</div><div>Salary129,000.00 - 189,200.00 Annual
</div><div></div><div><div>Type
<div>Full-time</div></div></div></div>

Associate Director - CAS AI Analytics Platform Engineering & AI Solutions

Explore 2+ Pharmacist facility program manager in Indianapolis this September. Find roles across top companies and apply now to boost your career.

2 pharmacist facility program manager jobs In Indianapolis

Call Center -Appointment Scheduler Specialist ( Day or Night )

Associate Director - CAS AI Analytics Platform Engineering & AI Solutions