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case manager

Community Action of Greater Indianapolis

<p>POSITION SUMMARY</p><p>The Client Services Case Manager provides direct, recovery-oriented support to individuals and families by completing assessments, coordinating services, and helping clients achieve stability, wellness, and self-sufficiency. This role supports clients across the recovery continuum by connecting them to internal programs and community resources, promoting relapse prevention and harm reduction strategies as appropriate, and delivering compassionate, trauma-informed, and culturally responsive services aligned with the organization&rsquo;s mission.</p><p>ESSENTIAL FUNCTIONS</p><p>Client Support &amp; Case Management</p><p>Conduct client intakes &amp; assessments (as applicable), and eligibility screenings for recovery services.</p><p>Develop individualized service plans that support goals, stability, and long-term wellness.</p><p>Provide ongoing case management, and follow-up support, including support with appointments and service navigation.</p><p>Maintain consistent contact with clients to monitor progress, remove barriers, and encourage continued engagement in services.</p><p>Assist clients with crisis planning and connect them to appropriate supports (MAT referrals, peer supports, mental health services, emergency housing, etc.).</p><p>Program Coordination &amp; Service Delivery</p><p>Coordinate services across internal programs and external partners to support recovery, stabilization, and community reintegration.</p><p>Support client engagement in family service related programming (workshops, life skills, employment readiness, housing stability, etc.).</p><p>Assist clients in navigating systems including housing, employment, education, healthcare, insurance/benefits, and behavioral health services.</p><p>Track client participation, milestones (as defined by program), and service outcomes.</p><p>Documentation &amp; Compliance</p><p>Maintain accurate, timely, and complete client records in the case management system, including service plans, progress notes, and referrals.</p><p>Ensure documentation meets organizational, contractual, and regulatory requirements (including confidentiality standards and required consents).</p><p>Assist with program reporting, data collection, and outcomes tracking related to recovery and stabilization goals.</p><ul><li>Protect client confidentiality and follow all privacy guidelines.</li></ul><p>Collaboration &amp; Community Engagement</p><p>Build strong relationships with treatment providers, recovery support organizations, healthcare partners, shelters, employers, and other community resources.</p><p>Participate in team meetings, case staffing/case review sessions, and training opportunities to strengthen service quality and compliance.</p><p>Contribute to continuous improvement efforts, including identifying service gaps and recommending solutions that improve recovery outcomes.</p><p>Perform related duties to support program operations, client success, and the organization&rsquo;s mission</p><p>Contributes to special projects and evolving business needs.</p><p>REQUIREMENTS</p><p>Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, or related field (or equivalent experience), preferred.</p><p>1&ndash;3 years of case management or client services experience preferred.</p><p>Strong communication, organization, and problem-solving skills.</p><p>Ability to manage multiple clients and priorities in a fast-paced environment.</p><p>Experience working with diverse or vulnerable populations preferred.</p><p>Proficiency with Microsoft Office and case management databases.</p><p>INDEPENDENT ACTIONS AND JUDGEMENT</p><p>Actions are controlled by Community Action policies and procedures, and by-laws governing non-profit organizations.</p><p>WORKING RELATIONSHIP</p><p>Work with all levels of management, Community Action personnel, and general public. Position demands high levels of courtesy, diplomacy and tact.</p><p>WORKING CONDITIONS</p><p>Work is performed in a standard office environment. May be required to work, beyond regular office hours to meet deadlines and the needs of the population the organization serves</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $48,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Case Manager

State of Indiana

<p></p><div><div><div><div><div><b>Date Posted: </b>Apr 9, 2026
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>475475
</div></div></div></div><div><div><div><div><b>Location:
</b>Indianapolis, IN, US, 46214<br>
</div></div></div></div><div></div><div><div><div><div><div><b>Work for Indiana</b></div><div></div><div><div><br>
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</div></div><div></div><div><b><br>
About the Department of Child Services:</b></div><div>
Join a group of passionate, dedicated public servants to support one of Indiana&rsquo;s most critical missions!</div><div><br>
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our <b><i>MVP</i></b><b> </b>foundation:<br>
<br>
<b><i>Mission</i></b>: Champion Indiana&rsquo;s future by protecting children and strengthening families with compassion and determination.<br>
<b><i>Vision</i></b>: Every child in Indiana thrives in a safe, loving, forever home.<br>
<b><i>Purpose</i></b>: Ignite hope. Cultivate joy.</div><div></div><div><b><br>
Role Overview</b>:</div><div>
The Older Youth Case Manager will work within a specialized caseload of DCS youth during adolescence to support successful transition to adulthood and independence. They will participate in the coordination of independent living services as well as promoting those in their youth workload. The employee will conduct assessment and planning according to the individual needs of youth, attend court, maintain database documentation, and outreach to the local field office to ensure that all staff eligible for services in Independent Living are receiving them at the age junctures outlined in policy.</div><div></div><div><br>
This position works primarily from Indianapolis West DCS office and will serve Marion county and other counties in the Central Indiana area. Residency in the service area is preferred.</div><ul><li>
Mileage is reimbursed.</li><li>
Augmented pay is provided for on-call hours.</li></ul><div></div><div><b><br>
Salary</b>:</div><div>
The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.</div><div></div><div><br>
Use our Compensation Calculator to view the total compensation package.</div><div></div><div><div><div><div><b><br>
A Day in the Life:</b></div>
</div><div><div>
Responsibilities include:</div><ul><li>
Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition.</li><li>
Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment.</li><li>
Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.</li><li>
Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops &ldquo;informal adjustment&rdquo; plans with families and children to divert children from the juvenile justice system.</li><li>
Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.</li><li>
Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.</li><li>
Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan.</li><li>
Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.</li><li>
Conduct home studies and family histories and recommend placement for adoption to an adoption team.</li><li>
Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.</li><li>
Maintain data to help management evaluate trends in family and child needs.</li></ul><div><br>
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.</div></div></div><div><div><div><b>
What You'll Need for Success:</b></div>
</div><div><div><b>
Credentials</b>:</div><ul><li>
Bachelor&rsquo;s degree, or</li><li>
Associate degree with a minimum of two (2) years of human services job experience, or</li><li>
Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (4) years of human services job experience, or</li><li>
A minimum of at least five (5) years of human services job experience.</li></ul><div></div><div><b><br>
Additional qualifications:</b></div><ul><li>
Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.</li><li>
Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.</li><li>
Thorough knowledge of related social services programs and ability to coordinate work among programs.</li><li>
Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.</li><li>
Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.</li><li>
Ability to formulate and monitor project guidelines or treatment plans.</li><li>
Ability to prepare clear, accurate reports.</li><li>
Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need.</li><li>
Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them.</li><li>
Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.</li><li>
Able to perform essential functions with or without reasonable accommodation.</li><li>
Must maintain a valid driver's license.</li></ul><div></div><div><b><br>
A degree is not required. However, at least 5+ years of human services experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.</b></div></div></div><div><div><div><b>
Supervisory Responsibilities/Direct Reports:</b></div>
</div><div><div>This role may be utilized in a supervisory capacity based on agency needs.</div></div></div></div><div></div><div><b><br>
Benefits of Employment with the State of Indiana:</b></div><div>
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:</div><ul><li>
Three (3) medical plan options (including RX coverage) as well as vision and dental plans</li><li>
Wellness Rewards Program: Complete wellness activities to earn gift card rewards</li><li>
Health savings account, which includes bi-weekly state contribution</li><li>
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</li><li>
Two (2) fully-funded pension plan options</li><li>
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:<ul><li>
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</li><li>
Up to 15 hours of paid community service leave</li><li>
Combined 180 hours of paid vacation, personal, and sick leave time off</li><li>
12 paid holidays, 14 in election years</li></ul></li><li>
Education Reimbursement Program</li><li>
Group life insurance</li><li>
Referral Bonus program</li><li>
Employee assistance program that allows for covered behavioral health visits</li><li>
Qualified employer for the Public Service Loan Forgiveness Program</li><li>
Free Parking for most positions</li><li>
Free LinkedIn Learning access</li></ul><div></div><div><b><br>
Equal Employment Opportunity:</b></div><div>
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</div></div></div></div></div></div><p></p>

Older Youth Case Manager

Viper Law Group

<p><b>About Us</b></p><p>At Viper Law Group, we&rsquo;re not your typical law firm.</p><p>We are one of the fastest-growing personal injury firms in Indiana, built on hustle, accountability, and genuine care for our clients. Our team operates in a high-energy, team-first environment where results matter&mdash;but so do relationships.</p><p>We take pride in delivering an elite client experience while aggressively advocating for people who have been injured. If you&rsquo;re someone who thrives in a fast-paced environment and wants to grow with a company that&rsquo;s going places, keep reading.</p><p><b>Position Overview</b></p><p>We are seeking a <b>Case Manager &amp; Outreach Liaison</b> to join our ambitious and growing team.</p><p>This is a <b>hybrid role</b> combining client-facing case management with community outreach and relationship building. You&rsquo;ll work directly with our legal team while also representing the firm at events, meetings, and networking opportunities.</p><p>This role is ideal for someone who is:</p><ul><li>Organized and detail-oriented</li><li>Outgoing and personable</li><li>Comfortable on the phone and in professional settings</li><li>Hungry to grow and be part of something bigger</li></ul><p><b>What You&rsquo;ll DoCase Management Responsibilities</b></p><ul><li>Communicate with clients regarding their personal injury claims</li><li>Coordinate medical records, bills, and documentation</li><li>Maintain accurate case files and updates in our system</li><li>Assist attorneys with case progression and client communication</li><li>Handle phone calls with professionalism and efficiency</li></ul><p><b>Outreach &amp; Liaison Responsibilities</b></p><ul><li>Attend marketing events, networking opportunities, and community meetups</li><li>Join the lead attorney for <b>meet-and-greets, introductory lunches, and relationship-building efforts</b></li><li>Help establish and maintain referral partnerships (chiropractors, clinics, local businesses, etc.)</li><li>Represent the firm in a confident, professional, and personable manner</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>2+ years of customer service experience (required)</b></li><li>Strong phone and communication skills</li><li>Proficiency in <b>Microsoft Office (Outlook, Word, Excel)</b></li><li>Highly organized with strong attention to detail</li><li>Reliable, punctual, and accountable</li><li>Outgoing personality and comfortable interacting with new people</li><li>Willingness to learn and grow within the firm - receptive to feedback/criticism</li><li>High school diploma or GED (required)</li></ul><p><b>What Sets You Apart / Bonus Attributes</b></p><ul><li>Experience in personal injury or legal settings (preferred, not required)</li><li>Medical education and or training</li><li>Insurance claims experience</li><li>Strong multitasking ability in a fast-paced environment</li><li>A &ldquo;no excuses&rdquo; work ethic</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a <b>rapidly growing firm with real momentum</b></li><li>Work in a <b>high-energy, ambitious, team-driven environment</b></li><li>Direct exposure to legal strategy, case development, and business growth</li><li>Opportunities to attend events and build professional relationships</li><li><b>Clear path for growth and advancement</b>&mdash;we promote from within</li><li>A team that <b>genuinely cares about clients and each other</b></li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive pay</li><li>Performance-based growth opportunities</li><li>Paid time off</li><li>Professional development and advancement opportunities</li></ul><p>Pay: $15.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li><li>Paid training</li></ul><p>Work Location: In person</p>

Case Manager and Outreach Liaison

Anew Care

<div><p><b>Home Health RN Case Manager at Anew Home Health</b></p>
<p>
Candidate must be a Registered Nurse.</p>
<p>
We are hiring in Hendricks County (Brownsburg, Avon, Danville)! Full-time and PRN hours available!</p>
<p><b>
DEDICATION</b> &ndash; Bringing Home, Health, &amp; Innovation to Life</p>
<p>
At Anew Home Health, our employees understand dedication and how to bring home, health, and innovation to life. It&rsquo;s what drives them to deliver person centered care and enhance each patients&rsquo; experience. To constantly be learning and growing. To become better at what they do, every day.</p>
<p>
Our team is growing! Do you want to make a difference in the lives of others?</p>
<p>
The <b>Registered Nurse</b> is responsible for the delivery of patient care through nursing process of assessment, planning,<br>
implementation, and evaluation. The registered nurse plans, organizes and directs home care services and is experienced in<br>
nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the<br>
community to plan and direct services to meet the needs of individuals and families within their homes and communities.</p>
<p><b>
Job duties of this rewarding position include:</b></p>
<ul>
<li>Directly supervises Home Health Aides and LPN&rsquo;s. Carries out supervisory responsibilities in accordance<br>
with the organization's policies and applicable laws. Responsibilities include, but are not limited to,<br>
scheduling, planning, assigning, and directing work; appraising performance; addressing complaints and<br>
resolving problems. Performs supervisory visits with Home Health clients and conducts and authorizes inservices.</li>
<li>Conducts client assessments, suggesting level of needed service packages to client and their family.</li>
<li>Develops plans of care with the participation and consent of the client and/or caregiver/family member or legal representative.</li>
<li>Sets up medications for clients and monitors side effects, drug interactions, dosages, and implements changes per physician instructions. Informs client and family of changes immediately. Orders medication for clients from pharmacy.</li>
<li>Listens and documents significant changes in condition of clients, including incidents, unexplained injuries, medication errors, loss of client property, or evidence of client or family dissatisfaction and communicates with supervisor.</li>
<li>Analyzes data gathered from assessment and records reviews, and acts promptly to resolve problems.</li>
<li>Participates in quality assessment and assurance activities including implementation of recommendations and monitoring of results.</li>
<li>Develops plans of care with measurable objectives and timetables and accommodates clients&rsquo; needs and preferences including choices about preferred intensity of medical treatment.</li>
<li>Maintains ongoing communication with other disciplines/departments to evaluate client responses to interventions, suggest alternative approaches when indicated and to revise and update plans of care to reflect progress toward goals as directed by supervisor.</li>
<li>Interacts with clients, caregivers/family members, legal representatives, and resolve concerns.</li>
<li>Identifies discharge planning needs as part of the care plan development and implements prior to discharge of the patient.</li>
<li>Communicates with the physician regarding the patient&rsquo;s needs and reports any changes in the patient&rsquo;s condition; obtains/receives physician&rsquo;s orders as required.</li>
<li>Instructs, supervises and evaluates home health aide care provided every two (2) weeks or per regulatory guidelines.</li>
<li>Demonstrates C.A.R.E. values to our clients, family members, customers and staff.</li>
<li>Complies with and adheres to the appropriate use of Personal Protective Equipment (PPE) required by the Bloodborne Pathogens Standards. Protective Personal Equipment (PPE), including personal protective equipment for eyes, face, extremities, protective clothing, and protective shield and barriers, will be provided, used, and maintained.</li>
</ul>
<p><b>Job Requirements:</b></p>
<ul>
<li>Graduate of an accredited school of nursing with RN licensure in the state in which services will be provided.</li>
<li>One (1) year of home health care experience preferred.</li>
<li>One-year supervisory/management experience with direct care staff preferred.</li>
<li>Excellent observation, verbal and written communication skills, problem solving skills, basic math skills;<br>
nursing skills per competency checklist.</li>
<li>Prolonged or considerable walking or standing. Able to lift, position or transfer patients. Able to lift supplies<br>
and equipment. Considerable reaching, stooping, bending, kneeling or crouching. Visual acuity and hearing<br>
to perform required nursing skills.</li>
</ul>
<p><b>We offer and attractive compensation and excellent benefits package including:</b></p>
<ul>
<li>Ongoing education through Relias Training &amp; Learning</li>
<li> Paid CEU and certification support</li>
<li> In-service training days</li>
<li> Clear paths to career advancement with a growing company</li>
<li> Leadership training</li>
<li>Medical/Dental/Vision insurance available</li>
<li>Employees can access convenient telehealth services</li>
<li>401k</li>
<li>PTO</li>
<li>Work day shift and have your nights free</li>
<li>Monday-Friday work schedule</li>
<li>Mileage reimbursement</li>
<li>Employee Referral Program - get paid to refer a friend to join our team</li></ul></div>

Home Health RN Case Manager

Community Health Network

<div><div><div><div>Category</div>
<div>Nursing</div>
</div><div><div>Job Family</div>
<div>Case Manager</div>
</div><div><div>Department</div>
<div>Case Management</div>
</div><div><div>Schedule</div>
<div>Per Diem</div>
</div><div><div>Facility</div>
<div>Community Hospital South</div>
<div><div><div>1402 E County Line Rd</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46227</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>PRN (as needed)</div>
</div><div><div>Hours</div>
<div>Variable</div><br>
</div></div><div><div><div><br>
<br>
<b>Join Community</b><br>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.<br>
<br>
<b>Make a Difference</b><br>
The Case Manager is responsible for the assessment, planning, implementation, coordination, monitoring, and evaluation of services across the continuum of care to ensure quality patient outcomes and appropriate utilization of health care services. The Case Manager is responsible for supporting the healthcare team towards a smooth transition from one level of care to another in support of the patient/family.<br>
<br>
<b>Exceptional Skills and Qualifications</b><br>
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.<br>
<br>
<ul><li>LCSW or LSW in the State of Indiana required.</li><li>Master&rsquo;s Degree in Social Work required.</li><li>2 + years of inpatient, outpatient, or home-base social work experience required.</li><li>Experience with quality improvement methodology preferred.</li><li>Demonstrates support of the hospital vision/mission statement.</li><li>Confers with nursing staff and other ancillary patient care departments regularly regarding ongoing discharge plans and barriers or delays.</li><li>Participates in developing and implementing the goal-directed plan of care, which is prioritized and based on intermediate goals and specific outcome criteria.</li><li>Coordinates and facilitates care in a knowledgeable, skillful, and consistent manner.</li><li>Performs documentation and patient records in a timely, accurate, clear, and concise manner in the transition to quality software.</li><li>Records pertinent date in required areas for other team members to provide care/services in an efficient, continuous manner.</li><li>Demonstrates awareness and sensitivity to the rights of patients/significant others, as identified within the institutional values.</li><li>Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations and seeks guidance appropriately.</li><li>Demonstrates responsibility and accountability for own professional practice.</li><li>Participates actively in staff development activities for service line care management team, and nursing department personnel.</li><li>Collaborates with nurse case manager regarding discharge planning and use of the clinical pathways.</li><li>Demonstrates self-directed learning and participates in continuing education to meet own professional development.</li><li>Demonstrates awareness of legal issues in all aspects of patient care and unit function.</li><li>Participates in management of situations in a manner that reduces risk.</li><li>Participates in development and evaluation of the care management team functions.</li><li>Participates in meetings, reports, and other activities that support the care management team functions.</li><li>Demonstrates effective communication methods and skills, using lines of authority appropriately.</li><li>Conducts discharge planning assessments on identified patients that are consistent and provide for continuity of care for the patient.</li><li>Establishes the discharge plan with the patient, physician, and care management team for identified patients.</li><li>Implements the discharge plans for patients to include referrals to home health agencies return to ECF&rsquo;s transportation and any unmet needs to provide safe and appropriate transition to next level of care.</li><li>Demonstrates effective problem-solving techniques to communicate openly with members of the care management team and other staff.</li><li>Demonstrates skills as a resource and consultant to unit staff, care team members, and other staff.</li><li>Demonstrates skills as a resource and consultant to patients, families, and physicians.</li><li>Conducts effective problem-solving as a method of sound decision making.</li><li>Performs comprehensive assessment of patient/family goals as well as assessment of biophysical, psychosocial, environmental, financial, and discharge planning needs.</li><li>Procures services and serves as advocate on behalf of patients and families.</li><li>Acts as a liaison to post-hospital care providers and community health resources.</li><li>Demonstrates knowledge and understanding of Medicare, Medicaid, and third party payer guidelines.</li><li>Completes all necessary paperwork for final disposition.</li><li>Conducts personal interviews with patient, facilitates family conference and multidisciplinary conferences to formulate discharge plans.</li></ul></div></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Case Manager- Licensed MSW- South- PRN

NeuroPsychiatric Hospitals

<div>About Us:
<h3 class="jobSectionHeader"><b>Healing Body and Mind.</b></h3><div>
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it&rsquo;s needed most.</div><div>
With locations in <b>I</b>ndiana, Michigan, Texas, and Arizona, we&rsquo;re expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day</div>
Overview:
<div>
NeuroPsychiatric Hospital of Indianapolis is looking for a Utilization Review Coordinator to coordinate patients&rsquo; services across the continuum of care by promoting effective utilization, monitoring health resources and elaborating with multidisciplinary teams.</div><div></div><div><b><br>
Benefits of joining NPH</b></div><ul><li>
Competitive pay rates</li><li>
Medical, Dental, and Vision Insurance</li><li>
NPH 401(k) plan with up to 4% Company match</li><li>
Employee Assistance Program (EAP) Programs</li><li>
Generous PTO and Time Off Policy</li><li>
Special tuition offers through Capella University</li><li>
Work/life balance with great professional growth opportunities</li><li>
Employee Discounts through LifeMart</li></ul>
Responsibilities:
<ul><li>Filing documents as needed.</li><li>
Initial Precertification with payors.</li><li>
Concurrent Clinical review with payors.</li><li>
Document in the electronic system daily in real time.</li><li>
Admission audit.</li><li>
Ensures that CON&rsquo;s/RON&rsquo;s and CMS certifications are completed by provider.
</li><li>Consistently demonstrates professionalism with all internal and external customers as evidenced by positive customer and peer Communicates effectively with all staff and patients as evidenced by the establishment and maintenance of productive working relationships.</li><li>
Maintains knowledge of current trends and developments in the field by reading appropriate books; journals and other literature and attending related seminars or conferences.</li><li>
Maintains a professional approach with Assures protection and privacy of health information as attained through written, electronic or oral disclosures.</li><li>
Cooperates and maintains good rapport with nursing staff, medical staff, and other departments.</li><li>
Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital polices that apply.</li><li>
Complies with hospital expectations regarding ethical behavior and standards of conduct.</li><li>
Complies with federal and hospital requirements in the areas of protected health information and patient information.</li><li>
Reconsiderations, assists with appeals as needed, arrange peer to peer level reviews, and report the outcomes to the VP of Care Management and Team.</li><li>
Provides education to nursing staff. ;eadership team, and providers regarding documentation.</li><li>
Actively works with the business office regarding resolution of appeals/denials and retrospective reviews.</li></ul>
Qualifications:
<p>
Education: Bachelor's in Behavioral Health, Social Work, Counseling, Nursing or Psychology required. Master's degree preferred.</p><p>
Experience: <b>Minimum of 2 years of utilization review experience in a hospital setting required.</b> Minimum of 2 years of case management experience, including discharge planning in a hospital setting required.</p><div>
Licensure: Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred. Basic Life Support (BLS) and Handle with Care (HWC) obtained during orientation, if applicable.</div><div>
Skills: Must have strong knowledge of medications and demonstrate exceptional time management, data entry, and communication skills. Must be detail oriented.#INDEEDLOW</div></div>

Utilization Review Coordinator

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>Disability Representative Sr
<p></p><p><b>PRIMARY PURPOSE </b>: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
</p><p></p><p><b>ESSENTIAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to the team lead to deny claims based on the disability plan.
</li><li>Reviews and analyzes complex medical information (i.e., attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
</li><li>Oversees additional facets of complex claims, including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
</li><li>Utilizes the appropriate clinical resources in case assessment (i.e., duration guidelines, in-house clinicians), as needed.
</li><li>Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers' compensation, Social Security Disability Income (SSDI), and other disability offsets.
</li><li>Informs claimants of documentation required to process claims, required time frames, payment information, and claims status by phone, written correspondence, and/or claims system.
</li><li>Communicates with the claimants&rsquo; providers to set expectations regarding return to work.
</li><li>Medically manages complex disability claims, ensuring compliance with duration control guidelines and plan provisions.
</li><li>Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence, and/or claims system.
</li><li>Coordinates investigative efforts, ensuring appropriateness; provides thorough review of contested claims.
</li><li>Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
</li><li>Negotiates return to work with or without job accommodations via the claimant&rsquo;s physician and employer.
</li><li>Refers cases to the team lead and clinical case management for additional review when appropriate.
</li><li>Maintains professional client relationships and provides excellent customer service.
</li><li>Meets the organization&rsquo;s quality program(s) minimum requirements.
</li></ul><p></p><p><b>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Performs other duties as assigned.
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><p><b>Education &amp; Licensing
</b><br>
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.
</p><p></p><p><b>Experience
</b><br>
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.
</p><p></p><p><b>Skills &amp; Knowledge
</b></p><ul><li>Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
</li><li>Knowledge of state and federal FMLA regulations
</li><li>Working knowledge of medical terminology and duration management
</li><li>Excellent oral and written communication, including presentation skills
</li><li>Proficient computer skills including working knowledge of Microsoft Office
</li><li>Analytical, interpretive, and critical thinking skills
</li><li>Ability to manage ambiguity
</li><li>Strong organizational and multitasking skills
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed performance competencies as required by program
</li><li>Effective decision-making and negotiation skills
</li><li>Ability to exercise judgement autonomously within established procedures
</li></ul><p></p><p><b>WORK ENVIRONMENT
</b><br>
When applicable and appropriate, consideration will be given to reasonable accommodations.
</p><p></p><p><b>Mental </b><b>: </b>Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
</p><p></p><p><b>Physical </b><b>: </b>Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
</p><p></p><p><b>Auditory/Visual </b><b>: </b>Hearing, vision and talking
</p><p></p><p>The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to or change the duties of the position at any time.
</p><p></p><p>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors, including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $ 19.74 - $26.00 USD hourly . A comprehensive benefits package is offered, including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
</p><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

Disability Representative Sr

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