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art director – global 2d vm (temp-perm) Jobs in New York

art director – global 2d vm (temp-perm)

Wacoal America, Inc

Wacoal America- CW-X DivisonPOSITION/TITLE: E-commerce Associate Manager, Digital MarketingABOUT CW-XCW-X empowers athletes with innovative compression gear engineered to support muscles and joints, enhance endurance, and speed recovery. Founded at the Human Science Research Institute in Kyoto, we combine patented technology and advanced fabrics to deliver premium performance.JOB SUMMARYWe&rsquo;re hiring a hands-on E-commerce Associate Manager who blends site merchandising, performance marketing, and analytics to grow CW-X&rsquo;s direct-to-consumer business. You&rsquo;ll own day-to-day site operations, optimize the customer journey and translate insights into sales. This role is also responsible for a small wholesale book (5 specialty accounts) with basic selling and account service.KEY RESPONSIBILITIES E-commerce Operations &amp; Merchandising&sect; Manage Shopify catalog: PDP creation, images/video, attributes, variants, pricing, and cross-sell/upsell&sect; Own on-site merchandising: collections, search, navigation, badges, seasonal refreshes, A/B tests, and SEO optimization&sect; Monitor site health: speed, errors, UX/UI issues, brief dev agency and drive fixes to completion&sect; Maintain promo and content calendars, launch drops, events, and sitewide offersGrowth &amp; Digital Marketing&sect; Partner with the Digital Marketing Agency to plan and execute campaigns across SEM and paid social (Meta/TikTok)&sect; Build and optimize email/SMS journeys (Klaviyo): acquisition, welcome, browse/abandon cart, winback&sect; Track and report weekly KPIs (traffic, CVR, AOV, ROAS, revenue, PPM, returns), present insights and actionsCustomer Experience&sect; Partner with Customer Service on escalations, reviews/UGC, and insights to reduce contacts and returns&sect; Optimize the entire purchase flow from landing to post purchase by simplifying navigation, improving FAQs, upgrading size and fit tools, and clarifying returns messaging to remove friction and lift conversionInventory, Fulfillment &amp; Platform/Vendor Management&sect; Coordinate with planning, warehouse, and logistics on in-stock status, back-in-stock alerts, and new arrivals&sect; Manage platform and vendor relationships (Shopify, Klaviyo, Gladly, Yotpo and GA4)Competitive Research &amp; Brand&sect; Track competitor brands pricing, promotions, and creative best practices, recommend tests and positioning updates&sect; Brief creative team on asset needs: review and approve copy and placements to ensure brand and performance goalsSocial Media Coordination&sect; Build monthly content calendars and campaign flows: schedule, format, and publish across Instagram &amp; TikTok&sect; Partner with Creative to ideate asset needs, write and refine social copy and captions to fit platform best practices&sect; Use social analytics to track performance, inform content direction, and surface brand building opportunitiesPhotoshoot Production (2 e-commerce studio + 2 editorial shoots per year)&sect; Own end-to-end production: brief, budget, timelines, mood boards and shot lists. Partner with production agency to book studio, crew, and talent&sect; Lead model casting and selection aligned to brand and product needs, coordinate fittings and on-set approvals to hit e-comm and editorial deliverables&sect; Drive post-production: review image selects, provide retouching notes, ensure file naming/metadata, asset delivery, and usage rights are organized for cross-team useWholesale Support (limited scope - 5 specialty accounts)&sect; Manage a small book of 5 specialty accounts: share line sheets, present assortments, and capture buys; process POs and coordinate ship windows&sect; Ensure compliance: resolve order/EDI issues with Warehouse/Customer ServiceQualifications&sect; 3&ndash;5 years in e-commerce/digital marketing (retail or performance apparel preferred)&sect; Platform fluency: Shopify and Klaviyo required, Yotpo and GA4 a plus&sect; Strong knowledge of SEO/SEM and merchandising&sect; Advanced Excel and solid PowerPoint, comfortable building dashboards and turning data into action&sect; Organized multitasker with high attention to detail, able to work independently, own roadmaps and hit deadlines&sect; Strong communicator who collaborates with creative, planning, CS, logistics and agencies&sect; Comfortable with light wholesale tasks (linesheet, order entry, basic account service)&sect; Bachelor&rsquo;s degree preferred&sect; Passion for sport/fitness and the activewear consumer is a plusJob Type: Full-timePay: $80,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in New York, NY 10016

e-Commerce Associate Manager, Digital Marketing

The Hearst Corporation

<div>Overview (Why This Role?)
 
Are you ready to drive digital growth and lead a high-performing sales organization at one of the world&rsquo;s most iconic media companies? As Vice President, Category Lead at Hearst Magazines, you&rsquo;ll guide a talented team, shape strategy, and expand Hearst&rsquo;s digital footprint within a highly competitive marketplace.
About Hearst Magazines (Why Us?)
 
Hearst Magazines&rsquo; portfolio of more than 30 iconic brands in the U.S.&mdash;including Cosmopolitan , ELLE , Esquire , Good Housekeeping , Harper&rsquo;s BAZAAR , and Popular Mechanics &mdash;reaches nearly 130 million readers and site visitors each month. We combine premium storytelling, advanced data capabilities, and cross-platform distribution to deliver measurable business results for advertisers. With nearly 200 magazine editions and 175 websites globally, Hearst is shaping what&rsquo;s next in media.
<h3 class="jobSectionHeader">Key Responsibilities (What You Are Doing)
</h3><ul><li>Lead and develop a team of 5&ndash;7 sales professionals and 3 coordinators, providing coaching, mentorship, and clear performance direction.
</li><li>Serve as Hearst&rsquo;s industry expert for your assigned category, maintaining deep understanding of client needs, media networks, and affiliate strategies.
</li><li>Own category performance, driving strategic growth across digital, print, and social platforms while aligning closely with internal partners.
</li><li>Set and execute strategic priorities, translating company-wide goals into actionable plans for your team.
</li><li>Collaborate cross-functionally with pricing, ad operations, client services, and content strategy teams to deliver cohesive solutions for advertisers.
</li><li>Champion digital innovation, guiding the team in adopting new platforms and data-driven approaches to client success.
</li><li>Foster a consultative sales culture rooted in partnership, insights, and long-term value creation.
</li><li>Contribute to organizational leadership, collaborating with peers and other category leads to strengthen sales strategies across the organization.
</li></ul><h3 class="jobSectionHeader">Leadership Expectations
</h3><ul><li>Lead with autonomy, accountability, and transparency.
</li><li>Build trust across teams and foster a culture of collaboration, learning, and performance.
</li><li>Provide direction and remove barriers without micromanaging.
</li><li>Act as a strategic partner to internal stakeholders and a credible advisor to clients.
</li></ul><h3 class="jobSectionHeader">Qualifications (What We&rsquo;re Looking For)
</h3><ul><li>10+ years of sales experience, including at least 5 years leading teams in media, advertising, or digital publishing.
</li><li>Demonstrated success in developing and managing high-performing sales teams.
</li><li>Proven expertise working with major consumer, commerce, or brand clients.
</li><li>Strong understanding of digital media, data-driven sales, and omnichannel marketing.
</li><li>Exceptional communication and influencing skills, with a record of building internal alignment and client confidence.
</li><li>Comfortable operating in a matrixed organization with multiple stakeholders.
</li><li>Strategic, adaptable, and highly solutions-oriented.
</li><li>Hybrid schedule based in NYC: 4 days per week in-office.
</li></ul><h3 class="jobSectionHeader">Benefits (What We Offer)
</h3><ul><li>Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
</li><li>Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
</li><li>Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
</li><li>Foster Connection &amp; Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
</li><li>Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
</li><li>Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.
</li></ul>The base salary for this role is between $240,000 - $300,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is also bonus eligible.
Hearst is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</div>
 <div></div>
 Degree Level :

Vice President, Category Lead

Smith & Wilkinson

<div>
 
 Smith &amp; Wilkinson is proud to partner with Municipal Credit Union (MCU) to lead the search for a newly created Vice President of Operations. Following an internal promotion, this role was established to further integrate Digital Services and Deposit Operations.
 
 
 
 
 
 For over 100 years, MCU has upheld the credit union promise of &ldquo;people helping people,&rdquo; serving more than 600,000 members with affordable financial products and services. As one of New York&rsquo;s oldest and largest credit unions, MCU remains dedicated to supporting its members and employees alike.
 
 
 
 
 
 Reporting to the Senior Vice President of Operations, the VP will lead Digital Services (online and mobile banking on the Alkami platform) and Deposit Operations (including digital account opening and products such as IRAs and certificates). The leader will drive platform reliability and member experience, oversee vendor management and roadmaps, and build scalable processes and teams across these functions.
 
 
 
 
 
 This role offers an exciting opportunity to modernize and stabilize mission-critical operations at a fast-growing, member-focused organization.
 
 
 
 
 
 For a confidential conversation or additional information, please contact Darcy Flaherty or Cameron Boyd.
 
</div>

Vice President Operations

Michael Kors

<div>
 
 
 Who You Are:
 
 
 
 You are a digitally savvy, strategic brand leader who sees marketing as both a value driver and a cultural force. You know how to build and execute 360&deg; brand campaigns that inspire, engage, and strengthen emotional connection with audiences around the world. You use data and insights to guide smart, creative decisions and translate audience behavior into meaningful action. You lead with clarity and collaboration, uniting teams around bold ideas that elevate the brand and drive measurable results.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 Global Brand Strategy &amp; Vision
 
 <ul>
 <li>
 Develop and lead the global brand marketing strategy that drives growth, deepens brand equity and ensure consistency across regions and customer touchpoints.
 </li>
 <li>
 Translate brand values into breakthrough marketing and culturally resonant moments.
 </li>
 <li>
 Partner closely with senior leadership across the company to align on brand priorities, strategy and ensure integration across the full business.
 </li>
 </ul>
 
 
 
 
 Data Insights &amp; Analytics
 
 <ul>
 <li>
 Use data to deeply understand audience motivations, brand health, and competitive positioning, continuously informing strategy and storytelling direction.
 </li>
 <li>
 Develop frameworks to measure brand effectiveness across channels, ensuring campaigns drive both cultural resonance and business growth.
 </li>
 <li>
 Partner closely with analytics, retail/ecommerce and consumer teams to translate insights into strategic recommendations that shape brand investment and resource planning.
 </li>
 <li>
 Establish clear KPIs and reporting rhythms, ensuring the marketing organization operates with strong accountability and decision-making clarity.
 </li>
 <li>
 Advocate for a data-informed culture that balances creativity with measurable outcomes.
 </li>
 </ul>
 
 
 
 
 Innovative Media Strategy
 
 <ul>
 <li>
 Oversee brand media strategy with a focus on innovative formats, emerging channels, and next-generation storytelling environments.
 </li>
 <li>
 Collaborate with media partners and internal teams to explore new ways to show up through branded content, experiential activations, strategic partnerships, and cultural collaborations.
 </li>
 <li>
 Ensure all media choices reinforce brand positioning, create emotional engagement, and spark conversation.
 </li>
 </ul>
 
 
 
 
 Digital-First Approach
 
 <ul>
 <li>
 Bring a deep understanding of digital behavior, trends, and creative that elevate the brand&rsquo;s presence and cultural relevance.
 </li>
 <li>
 Build content ecosystems that goes beyond one-off campaigns&mdash;working closely with creative in developing the relationship between consumer and brand affection.
 </li>
 </ul>
 
 
 
 
 Cross-Functional &amp; Global Collaboration
 
 <ul>
 <li>
 Partner with global and regional teams to ensure consistent brand expression while enabling market-specific nuance.
 </li>
 <li>
 Work closely with creative, PR, events and business teams to ensure the brand is holistically expressed across all channels and moments.
 </li>
 <li>
 Serve as a senior voice on the marketing leadership team, championing brand thinking in all seasonal business decision-making.
 </li>
 <li>
 Guide the development of brand toolkits and assets that can scale across global regions while remaining locally relevant.
 </li>
 </ul>
 
 
 
 
 Team Leadership &amp; Culture
 
 <ul>
 <li>
 Mentor and inspire a global brand marketing team with a focus on brand evolution.
 </li>
 <li>
 Cultivate a high-performance culture that thrives on collaboration, innovation, and bold ideas.
 </li>
 <li>
 Stay ahead of emerging trends, technologies, and shifts in consumer behavior to ensure the brand remains modern and relevant.
 </li>
 <li>
 Build and inspire a high-performing team of brand marketers, fostering curiosity, creativity, and agility.
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll Need to Have:
 
 
 <ul>
 <li>
 12+ years of experience in brand marketing, with a focus on digitally led, globally scaled campaigns.
 </li>
 <li>
 Deep knowledge of digital platforms, content strategy, social storytelling, and innovative media thinking&mdash;naturally immersed in cultural trends and audience behaviors.
 </li>
 <li>
 Proven track record developing and scaling integrated marketing campaigns across digital, social, experiential and owned media.
 </li>
 <li>
 Experience managing global brand teams and cross-functional stakeholders in complex, matrixed organizations.
 </li>
 </ul>
 
 
 
 
 
 We&rsquo;d Love to See:
 
 
 <ul>
 <li>
 Background in fashion, beauty, luxury, lifestyle, or consumer tech strongly preferred.
 </li>
 <li>
 Strong creative sensibility, strategic mindset, and ability to inspire cross-disciplinary teams and agency partners.
 </li>
 <li>
 Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with multiple stakeholders.
 </li>
 </ul>
 
 
 
 
 
 MK Perks:
 
 
 <ul>
 <li>
 Generous Paid Time Off &amp; Holiday Schedule
 </li>
 <li>
 Summer Fridays
 </li>
 <li>
 Internal mobility Across Brands
 </li>
 <li>
 Cross-brand Discount
 </li>
 <li>
 Exclusive Employee Sales
 </li>
 <li>
 Fav 5 Cards (MK Discount for friends and family)
 </li>
 <li>
 401k Match
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Thrive Wellness Program
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 Gym Discounts
 </li>
 </ul>
 
 
 
 
 
 At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
 
 
 
 
 
 
 
 
 At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
 
 
 
 
 
 
 
 
 In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
 
 
</div>

VP, Global Brand Marketing & Media

TK Elevator

<div>Who we are
<h2 class="jobSectionHeader">What we expect</h2>

The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Superintendent- Service in Manhattan, NY.
Responsible for assisting with repair operations so that the departments function in an efficient and cost-effective manner.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner</li><li>
Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations</li><li>
Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training</li><li>
Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management</li><li>
Takes part and assists with safety training</li><li>
Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs</li><li>
Provides feedback to service manager prior to field evaluations and performance ratings</li><li>
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements</li><li>
Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers</li><li>
Determines what materials need to be ordered for repairs and orders parts</li></ul>
<h2 class="jobSectionHeader">Who we are looking for</h2>

EDUCATION &amp; EXPERIENCE:<ul><li>
Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor&rsquo;s degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experience</li><li>
Ability to write reports, contract proposals and business correspondence</li><li>
Ability to effectively present information and respond to questions from management and customers</li><li>
Ability to define problems collect data, establish facts and draw valid conclusions</li><li>
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li></ul> 

<h2 class="jobSectionHeader">
What we offer</h2>

Salary range $108,000-$146,000. The role offers a car allowance or company vehicle, fuel card, and incentive program with a bi-annual payout.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered<ul><li>
Medical, dental, and vision coverage</li><li>
Flexible spending accounts (FSA)</li><li>
Health savings account (HSA)</li><li>
Supplemental medical plans</li><li>
Company-paid short- and long-term disability insurance</li><li>
Company-paid basic life insurance and AD&amp;D</li><li>
Optional life and AD&amp;D coverage</li><li>
Optional spouse and dependent life insurance</li><li>
Identity theft monitoring</li><li>
Pet insurance</li><li>
Company-paid Employee Assistance Program (EAP)</li><li>
Tuition reimbursement</li><li>
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.</li></ul>
Additional benefits include:<ul><li>
15 days of vacation per year</li><li>
11 paid holidays each calendar year (10 fixed, 1 floating)</li><li>
Paid sick leave, per company policy</li><li>
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)</li></ul>
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. 

<h2 class="jobSectionHeader">
Contact</h2>

To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
 
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Permanent Engineering &amp; urban mobility Customer Services Experienced professionals</div>

Superintendent- Service (Manhattan)

Omnicom Health

<div>Company: Wildtype Health | Title: Brand Strategy Director

Job Description

Wildtype Health is seeking a Brand Strategy Director to join our dynamic team serving a blockbuster oncology brand that has changed the life of millions of people worldwide. You are a forward-thinking strategist and creative problem solver, excited by the opportunity to challenge convention and inspire others. You will guide brands and clients through uncharted territory, developing powerful brand and communication strategies that break through the clutter and drive change. In this role, you will collaborate closely with creative, account, and medical teams, lead client and internal workshops, identify and translate complex insights into actionable strategies.

Primary Responsibilities
<ul>
<li>Serve as the strategic lead for assigned HCP oncology brands, partnering with agency colleagues and clients to uncover opportunities for disruption and growth.</li>
</ul><ul><li>Build and nurture strong client relationships as a trusted, proactive advisor.</li>
</ul><ul><li>Guide the strategic direction for brand development, positioning, and marketing approaches, ensuring solutions are data-driven and insight-led.</li>
</ul><ul><li>Lead and facilitate workshops that inspire breakthrough thinking and strategic excellence.</li>
</ul><ul><li>Oversee and synthesize market research (primary and secondary) to generate deep customer, market, and competitor insights.</li>
</ul><ul><li>Develop and present clear, compelling strategies, creative briefs, content maps, and multichannel engagement plans.</li>
</ul><ul><li>Stay ahead of macro-trends in oncology, healthcare, science, and culture, identifying implications and opportunities for our clients.</li>
</ul><ul><li>Collaborate with cross-functional teams to ensure strategies are translated into impactful creative and business results.</li>
</ul><ul><li>Contribute to new business efforts, providing strategic leadership and insight generation as part of pitch teams.</li>
</ul><ul><li>Mentor junior strategists and contribute to a culture of learning, growth, and curiosity.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor's degree and 5-7 years' experience in an agency, market research, healthcare communications, or similar pharmaceutical marketing/consulting environment (HCP oncology experience preferred).</li>
</ul><ul><li>Deep understanding and curiosity of brand strategy fundamentals, development, and processes.</li>
</ul><ul><li>Proven track record of developing and presenting strategic recommendations that drive marketing and business strategy objectives.</li>
</ul><ul><li>Strong research, analytical, Ai, and data synthesis skills; ability to distill complex information into actionable insights.</li>
</ul><ul><li>Exceptional storytelling and communication skills.</li>
</ul><ul><li>Experience leading workshops and facilitating cross-functional collaboration (fluency in Miro/Mural a plus).</li>
</ul><ul><li>Creative, independent thinker who thrives in a fast-paced, evolving environment.</li>
</ul><ul><li>Ability to manage multiple projects, prioritize effectively, and deliver results.</li>
</ul><ul><li>Willingness to travel to client offices as required</li>
</ul>
Salary Range-$145,000 - $155,000.<div>
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us&mdash;we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.</div></div>

Strategy Director

Zendesk

<div><h2 class="jobSectionHeader">Job Description
</h2><h1 class="jobSectionHeader">Startup Marketing Manager
</h1>About Zendesk for Startups
Zendesk for Startups empowers startups to scale and thrive by delivering best-in-class customer experience solutions. With over 160,000 customers globally, we&rsquo;ve supported trailblazing companies such as Slack, Uber, Instacart, Canva, Nubank, Limebike, and Deliveroo from their earliest stages. Our mission is to drive sustainable startup growth through strategic partnerships, vibrant community engagement, and innovative go-to-market programs. 
 
About the role
As the Startup Marketing Manager you will play a pivotal role in elevating Zendesk for Startups' presence by delivering targeted, valuable content and digital campaigns that educate startups on our product capabilities and support scalable CX growth. You will own an end-to-end content and digital marketing strategy aligned with Zendesk&rsquo;s startup positioning to engage startups at every stage&mdash;from top-of-funnel awareness to onboarding nurture and sales enablement.
We&rsquo;re looking for a strategic marketer and creative storyteller who deeply understands startup audiences and can lead integrated marketing programs that accelerate global startup acquisition, activation, and loyalty.
What You&rsquo;ll Be Doing
Content Strategy &amp; Creative Development
<ul><li>Refine and articulate a clear, compelling value proposition and messaging that shows why startups should choose Zendesk&rsquo;s scalable, flexible, AI-driven CX platform.
</li><li>Own and develop the global startup content strategy to engage startups across all stages&mdash;from awareness to onboarding nurture and sales enablement. This includes onboarding content, customer success stories, thought leadership, product positioning, production/solution content, industry reports, newsletters, and SEO-optimized content across mixed media (written, video, podcasts).
</li><li>Collaborate closely with product marketing, performance marketing, and regional partner teams to create content aligned with startup needs and evolving market trends.
</li></ul>Organic Social Media Planning &amp; Implementation
<ul><li>Develop and execute the organic social media strategy to engage, grow, and nurture startup communities worldwide as part of the global content plan.
</li><li>Produce, manage, and schedule regular social content primarily on LinkedIn to build brand affinity and community involvement, with plans to expand to platforms like Reddit.
</li><li>Respond to community interactions and track social metrics to continuously optimize engagement and reach.
</li><li>Coordinate social campaigns with paid media efforts for cohesive messaging and maximum impact.
</li></ul>Digital Campaign Management
<ul><li>Plan, launch, and optimize global paid media campaigns (search, social, retargeting, ABM) to drive startup acquisition and activation.
</li><li>Manage agency/vendor relationships, providing strategic guidance and overseeing creative assets and targeting.
</li><li>Analyze campaign performance to improve ROI and scale successful tactics.
</li><li>Oversee paid campaign budgets, timelines, and cross-team coordination.
</li></ul>Cross-Functional Collaboration &amp; Global Execution
<ul><li>Partner closely with regional teams to ensure localized relevance, translation, and efficient campaign rollouts.
</li><li>Drive alignment and integration with cross-functional marketing teams to embed startup messaging and stories into global industry reports, marketing campaigns, and other initiatives.
</li></ul>What You&rsquo;ll Bring
Basic Qualifications:
<ul><li>6+ years of relevant work experience in digital marketing, content strategy, startup marketing, or related roles, preferably within B2B SaaS, CX, or technology industries.
</li><li>Proven ability to develop and execute comprehensive content and digital marketing strategies that drive brand awareness, engagement, and pipeline growth.
</li><li>Strong writing and storytelling skills, with experience creating tailored content for startup and B2B audiences.
</li><li>Ability to create and manage multi-format content, including written articles, video scripts, and podcasts.
</li><li>Experience managing organic social media channels, including content calendars, community management, and performance tracking.
</li><li>Experience managing paid media campaigns, working directly or through agencies, with a focus on acquisition and ROI optimization.
</li><li>Competence using marketing and analytics tools such as Tableau, Google Analytics, or similar platforms to measure and improve campaign performance.
</li><li>Excellent project management skills, capable of juggling multiple initiatives and stakeholders simultaneously.
</li><li>Strong collaboration and communication skills, with experience working across global teams and time zones.
</li><li>Passion for startups, innovation, and technology-driven growth.
</li></ul>Nice to haves:
<ul><li>Experience as a founder, at an accelerator or in venture capital.
</li><li>Direct experience working with venture capital firms, accelerators, or startup incubators.
</li><li>Hands-on experience with Zendesk products, CRM tools (Salesforce, Airtable), or startup-focused GTM motions.
</li><li>Exposure to global markets and cultural nuances within startup ecosystems across different regions.
</li></ul>The US annualized base salary range for this position is $124,000.00-$186,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we&rsquo;re proud of our ongoing efforts to foster global diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.</div>

Startup Marketing Manager

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