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Zech Group

Job Overview Zech Group is seeking a dedicated and articulate Customer Service Representative to join our dynamic team. This is a Full-Time position based in our New York, New York office. We are a customer-focused organisation committed to delivering excellence, and we are looking for an individual who shares our passion for providing outstanding support. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring customer satisfaction and loyalty. The offered compensation for this role is $15 - $30 per hour. Responsibilities - Serve as the primary point of contact for customers, handling inbound queries through phone, email, and live chat in a professional and efficient manner. - Identify and assess customer needs to provide accurate information, guidance, and solutions. - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. - Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in our CRM system. - Process orders, forms, applications, and requests. - Communicate and coordinate with internal departments to ensure a seamless customer experience. - Develop a comprehensive knowledge of our company's products and services to answer customer questions effectively. - Contribute to team efforts by accomplishing related results as needed. Qualifications - Proven experience in a customer support or client service role. - Exceptional communication skills, both written and verbal, with a talent for active listening. - Strong problem-solving abilities and a capacity to remain calm and professional under pressure. - Proficiency in using CRM systems and the Microsoft Office Suite. - Excellent time-management and organisational skills with the ability to multi-task and prioritise work. - A patient, empathetic, and customer-oriented attitude. - A minimum of a high school diploma or equivalent is required. Benefits - A competitive hourly wage and benefits package. - Opportunities for professional development and career progression within the company. - A positive, supportive, and collaborative work environment. - Comprehensive training to ensure you have the knowledge and tools to succeed.

Customer Service Representative

rkelley@northeasternairquality.com

Job Title: Bookkeeper Company: Northeastern Air Quality Location: Remote (United States - based in Alabama or New York) Employment Type: Full-Time Salary: $50 - $60 USD per hour Job Overview Northeastern Air Quality is a leading environmental consultancy dedicated to improving air quality for residential and commercial clients. We are seeking a meticulous and experienced Bookkeeper to join our remote team. The ideal candidate will be responsible for maintaining our financial records with exceptional accuracy and integrity. This role is crucial to supporting the financial health of our organisation, enabling us to continue our mission of promoting healthier air standards through expert testing, assessment, and environmental solutions. Key Responsibilities * Manage all aspects of the company's day-to-day financial records, including accounts payable and receivable. * Process supplier invoices, client payments, and staff expense claims in a timely manner. * Perform regular bank and credit card reconciliations to ensure all accounts are balanced. * Prepare and maintain key financial reports, such as balance sheets, profit and loss statements, and cash flow forecasts. * Assist in the preparation of budgets and financial audits. * Ensure compliance with all relevant financial regulations and reporting requirements. * Maintain an organised and accessible system of financial documentation. * Liaise with our external accountants to support year-end reporting and tax preparation. Required Qualifications and Skills * Proven professional experience as a Bookkeeper or in a comparable accounting role. * A strong understanding of bookkeeping principles and best accounting practices. * Proficiency in accounting software (e.g., QuickBooks, Xero). * Excellent numerical skills and an exceptional eye for detail. * High proficiency in Microsoft Office, particularly Excel. * Strong organisational and time-management skills, with the ability to manage multiple priorities effectively. * Excellent written and verbal communication skills. * The ability to work independently and handle confidential information with discretion. * A relevant qualification in accounting or bookkeeping is highly desirable. Benefits * A competitive hourly wage. * A flexible, fully remote working environment. * The opportunity to contribute to a company with a positive environmental mission. * Opportunities for continued professional development.

Bookkeeper

Four Seasons Residential Realty

We are currently seeking a highly organised and detail-oriented Project Scheduler to join our team. This is a full-time, remote (work from home) position. The successful candidate will play a crucial role in planning, coordinating, and managing project timelines to ensure the successful completion of our real estate initiatives.  Responsibilities * Develop, maintain, and manage comprehensive project schedules for various residential real estate transactions and projects. * Coordinate with real estate agents, clients, contractors, and other stakeholders to define project scope, goals, and deliverables. * Monitor project progress against established timelines, identify potential risks or delays, and implement corrective actions. * Prepare and distribute regular project status reports to management and relevant team members. * Communicate effectively with all stakeholders to ensure clear understanding of schedule expectations and updates. * Analyse project performance and schedule data to recommend process improvements. * Ensure all project documentation related to scheduling is accurate and kept up-to-date. Qualifications * Proven experience as a Project Scheduler, Project Coordinator, or in a similar planning role. * Strong proficiency with project management software (e.g., MS Project, Asana, or similar tools). * Exceptional organisational, time-management, and problem-solving skills. * Excellent written and verbal communication abilities. * A high level of attention to detail and accuracy. * The ability to work independently and manage multiple projects simultaneously in a remote setting. * Experience within the real estate or construction industry is highly desirable but not essential.

Project Scheduler (WORK FROM HOME)

Job Overview Four Seasons Residential Realty, an established real estate brokerage specialising in residential property sales, is seeking a meticulous and self-motivated individual to join our team as a Data Entry Operation Coordinator. This is a Full-Time, Work from Home position, offering the flexibility to work remotely. The successful candidate will play a crucial role in supporting our brokerage operations by ensuring the accuracy and integrity of our data systems. We are looking for a detail-oriented professional who can manage data entry tasks efficiently and coordinate operational workflows in a remote environment.  Responsibilities  <ul><li>Accurately input, update, and maintain client information, property listings, and sales transaction data within our company databases and CRM systems.</li><li>Conduct regular data quality checks to ensure accuracy, completeness, and consistency, promptly identifying and correcting any discrepancies.</li><li>Liaise with real estate agents and administrative staff to gather and verify information required for data processing.</li><li>Assist in the preparation and generation of standard and ad-hoc reports from our databases to support business operations.</li><li>Contribute to the improvement of data management processes and workflows to enhance efficiency and accuracy.</li><li>Organise and manage digital files and documentation related to real estate transactions, ensuring they are easily accessible and securely stored.</li></ul>Qualifications  <ul><li>Proven experience in a data entry, administrative, or operations coordinator role. Previous experience within the real estate sector is highly advantageous.</li><li>Exceptional attention to detail and a strong commitment to accuracy in all tasks.</li><li>Excellent organisational and time management skills, with the ability to prioritise tasks effectively while working independently.</li><li>Proficiency in the Microsoft Office Suite, particularly with MS Excel, and a strong aptitude for learning new software and database systems.</li><li>Clear and professional written and verbal communication skills.</li><li>A proactive and reliable work ethic, with the discipline required to excel in a remote working arrangement.</li><li>A high school diploma or equivalent is required.</li></ul> Benefits  <ul><li>A competitive hourly wage.</li><li>The flexibility and convenience of a fully remote, work-from-home position.</li><li>An opportunity to be an integral part of a supportive and well-established team in the dynamic real estate industry.</li></ul>

Data Entry Operation Coordinator (WORK FROM HOME)

Aqualillies

<h2>About the Role</h2>We're looking for a friendly, professional, and customer-focused Remote Customer Service &amp; Support Representativeto join our growing team. In this role, you'll assist customers via email, chat, and phone, helping resolve inquiries and providing an outstanding customer experience. If you enjoy helping people and thrive in a fast-paced remote environment, we'd love to hear from you.<h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries via email, live chat, and phone.</li><li>Resolve customer concerns in a timely and professional manner.</li><li>Provide accurate information about products and services.</li><li>Process orders, returns, refunds, and account updates.</li><li>Document customer interactions in the company's CRM system.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Meet quality, productivity, and customer satisfaction goals.</li><li>Collaborate with team members to improve the customer experience.</li></ul><h2>Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Previous customer service, call center, or support experience is preferred but not required.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Comfortable using computers, CRM software, and Microsoft Office or Google Workspace.</li><li>Ability to multitask and work independently in a remote environment.</li><li>Reliable internet connection and a quiet home workspace.</li></ul><h2>What We Offer</h2><ul><li>100% remote position.</li><li>Competitive hourly pay: $35–$45 per hour, based on experience.</li><li>Paid training and ongoing coaching.</li><li>Flexible scheduling options.</li><li>Opportunities for career growth and internal promotions.</li><li>Paid time off and company-recognized holidays (where applicable).</li><li>Performance-based bonuses and employee recognition programs.</li><li>Supportive and collaborative remote team culture.</li></ul>

Customer Service & Support (Remote)

American Marine Canvas & Upholstery 

Accounting Specialist (Accounts Receivable/Payable) Job Overview American Marine Canvas &amp; Upholstery, a leading provider of custom marine canvas and upholstery for luxury yachts and large vessels, is seeking a meticulous and experienced Accounting Specialist to join our team. Based in our New York, New York office, this Full-Time position is crucial for maintaining the financial health of our organisation. The successful candidate will be responsible for managing all accounts receivable and accounts payable functions, ensuring accuracy and efficiency in all our financial operations. We are looking for a dedicated professional who can contribute to our continued success in the luxury marine industry. The salary for this position ranges from $45,000 to $110,000 USD per annum, commensurate with experience. Key Responsibilities  <ul><li>Manage the full cycle of accounts payable, including processing supplier invoices, verifying transactions, and scheduling timely payments.</li><li>Oversee all accounts receivable activities, from generating and issuing client invoices to tracking payments and following up on overdue accounts.</li><li>Perform daily data entry of financial transactions into our accounting system with a high degree of accuracy.</li><li>Conduct regular reconciliations of bank statements, credit card statements, and vendor accounts to ensure all records are correct.</li><li>Assist in the preparation of financial reports, including balance sheets and income statements.</li><li>Support the month-end and year-end closing processes.</li><li>Address and resolve any invoicing discrepancies or payment issues with clients and suppliers in a professional manner.</li><li>Maintain organised and comprehensive financial records and documentation.</li></ul>Qualifications  <ul><li>Proven professional experience in an accounting role, with a strong focus on accounts receivable and accounts payable.</li><li>A solid understanding of basic bookkeeping and accounting principles.</li><li>Proficient in Microsoft Office, particularly with advanced skills in MS Excel.</li><li>Hands-on experience with accounting software (e.g., QuickBooks, Xero, or similar platforms).</li><li>Exceptional attention to detail and a high level of accuracy.</li><li>Excellent organisational and time-management skills, with the ability to manage multiple priorities effectively.</li><li>Strong written and verbal communication skills.</li><li>A degree or relevant qualification in Accounting, Finance, or a related field is preferred but not essential.</li></ul> Benefits  <ul><li>Competitive salary.</li><li>A professional and supportive work environment.</li><li>Opportunity to be part of a reputable company in the luxury marine industry.</li></ul>

Accounting Specialist (Ar/Ap)

Rescom Financial Services

Job Title: Remote Manager Company: Rescom Financial Services Employment Type: FULL_TIME Location: Remote Salary: $95,000 - $165,000 USD per annum Job Overview Rescom Financial Services is a distinguished mortgage provider dedicated to guiding clients through complex financial decisions with professionalism and extensive industry experience. We believe that success is built on strong relationships and a relentless pursuit of the best possible solutions for our clients. Our culture is upbeat, friendly, and centred on going the extra mile. We are seeking a dynamic and experienced Remote Manager to lead, inspire, and develop a team of financial professionals. The ideal candidate will be a powerful and positive presence, capable of fostering a high-performance remote culture while ensuring the team delivers the exceptional, client-focused service that defines our reputation. This is a fantastic opportunity for a seasoned leader in the mortgage industry to make a significant impact within a growing organisation. Responsibilities As a Remote Manager, you will be responsible for the performance and development of your team. Your primary duties will include:  <ul><li>Leading, mentoring, and motivating a remote team of mortgage professionals to achieve individual and team targets.</li><li>Driving a client-centric approach, ensuring an exceptional and positive experience for every client.</li><li>Developing and implementing strategies to enhance team productivity and operational efficiency in a remote setting.</li><li>Conducting regular performance reviews, providing constructive feedback, and supporting the professional development of team members.</li><li>Acting as a senior point of contact for complex client cases and providing expert guidance to find effective solutions.</li><li>Ensuring all team activities adhere to industry regulations and company policies.</li><li>Fostering a collaborative, positive, and engaging remote team environment that reflects the company’s core values.</li></ul>Qualifications We are looking for a professional who can demonstrate a strong track record of success in a similar role. Key qualifications include:  <ul><li>Proven experience in a management or leadership position, specifically within the mortgage or financial services industry.</li><li>Demonstrable experience successfully managing and developing a remote team.</li><li>A comprehensive understanding of the mortgage process, financial products, and relevant regulations.</li><li>Exceptional leadership and interpersonal skills, with the ability to inspire and motivate others.</li><li>Excellent communication skills, both written and verbal.</li><li>A results-driven mindset with a relentless focus on achieving client goals and business objectives.</li><li>Strong organisational skills and the ability to thrive in an autonomous, remote work environment.</li><li>A professional, upbeat, and friendly attitude that aligns with our company culture.</li></ul>

Remote Manager

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