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988/helpline outbound supervisor Jobs in Chicago

988/helpline outbound supervisor

Four Seasons Residential Realty

We are seeking a customer-focused and technically skilled IT End-User Support Specialist to provide frontline technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve helpdesk tickets efficiently, and deliver exceptional customer service while maintaining professionalism and empathy.🔧 Key Responsibilities• Provide first-level IT support via phone, email, chat, and in person• Diagnose and troubleshoot hardware, software, network, and system issues• Install, configure, and maintain desktops, laptops, printers, and mobile devices• Manage user accounts (password resets, permissions, Active Directory updates)• Support Microsoft 365 applications, VPN access, and enterprise tools• Document incidents and resolutions in the ticketing system• Escalate complex issues to Tier 2/3 support when necessary• Maintain IT inventory and asset tracking• Educate users on IT best practices and security awareness 🛠 Required Qualifications• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)• 1–3 years of IT helpdesk or desktop support experience• Strong knowledge of Windows and/or macOS operating systems• Basic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi)• Experience with ticketing systems• Excellent communication and customer service skills 🌟 Preferred Qualifications• Experience with Active Directory and Microsoft 365• Knowledge of remote support tools• IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications• Experience in a fast-paced corporate environment 🤝 Key Competencies• Strong problem-solving skills• Ability to multitask and prioritize• Customer-first mindset• Professional and positive attitude• Team collaboration 🎁 What We Offer• Competitive salary• Health, dental, and vision benefits• Paid time off• Professional development opportunities• Collaborative and supportive team environment

Remote Customer Facing IT End-user Support

Vst Bio Corporation

The Remote Executive Assistant Manager is responsible for leading and managing executive support operations while providing high-level administrative assistance to senior leaders. This role combines executive assistance, team coordination, process improvement, and remote operations management to ensure executives can focus on strategic priorities.The ideal candidate is highly organized, proactive, detail-oriented, and experienced in managing confidential information, coordinating complex schedules, and leading virtual administrative teams. <h2>Key Responsibilities</h2><ul><li>Provide strategic administrative support to executives, including calendar management, meeting coordination, travel arrangements, and priority management.</li><li>Manage and oversee remote executive assistant workflows, ensuring timely completion of administrative tasks and operational goals.</li><li>Serve as a communication liaison between executives, internal teams, clients, and external partners.</li><li>Prepare reports, presentations, meeting agendas, and executive documents.</li><li>Coordinate virtual meetings, including scheduling, technology setup, note-taking, and follow-up actions.</li><li>Maintain confidential records and handle sensitive business information with professionalism.</li><li>Develop and improve administrative processes, systems, and workflows to increase efficiency.</li><li>Monitor deadlines, projects, and executive priorities to ensure successful execution.</li><li>Train, mentor, and support executive assistants or administrative team members.</li><li>Track performance metrics and provide recommendations for improving remote support operations.</li><li>Assist with project coordination, research, and special assignments as needed.</li><li> </li></ul><h2>Required Qualifications</h2><ul><li>Experienced as an Executive Assistant, Senior Administrative Assistant, Operations Coordinator, or similar role.</li><li>Experience managing executive-level priorities and supporting senior leadership.</li><li>Strong organizational, time-management, and multitasking skills.</li><li>Excellent written and verbal communication abilities.</li><li>Ability to work independently in a remote environment.</li><li>Strong attention to detail and problem-solving skills.</li><li>Ability to manage confidential information with discretion.</li><li>Experience with remote collaboration tools such as video conferencing platforms, project management software, and cloud-based productivity tools.</li><li> </li></ul><h2>Preferred Qualifications</h2><ul><li>Experience managing or supervising administrative teams.</li><li>Experience supporting C-suite executives or business owners.</li><li>Knowledge of project management principles.</li><li>Familiarity with workflow automation and productivity tools.</li><li>Experience working across multiple time zones.</li><li> </li></ul><h2>Technical Skills</h2><ul><li>Microsoft Office Suite or Google Workspace</li><li>Calendar and email management systems</li><li>Video conferencing platforms</li><li>Project management tools (such as Asana, Trello, Monday.com, or similar)</li><li>CRM or business operations software</li><li> </li></ul><h2>Core Competencies</h2><ul><li>Executive presence and professionalism</li><li>Leadership and team management</li><li>Initiative and accountability</li><li>Strategic thinking</li><li>Communication and collaboration</li><li>Organization and prioritization</li><li>Adaptability in a fast-paced environment</li><li> </li></ul><h2>Work Arrangement</h2><ul><li>Remote position</li><li>Flexible schedule depending on executive/team needs</li><li>Ability to collaborate across different time zones</li></ul>

Remote Executive Assistant Manager

Rescom Financial Services

Job Title: General Manager Company: Rescom Financial Services Location: Chicago, Illinois, USA Employment Type: Full-Time Salary: $140,000 - $230,000 USD per annum Job Overview Rescom Financial Services is a distinguished firm in the financial sector, committed to delivering exceptional value and service to our clients. We are currently seeking a dynamic and highly experienced General Manager to lead our operations in Chicago. The ideal candidate will be a strategic thinker with a proven track record of leadership and operational excellence within the financial services industry. This pivotal role involves overseeing all business functions, driving sustainable growth, and nurturing a culture of high performance and collaboration. You will be responsible for the overall success of the business unit, ensuring we meet our ambitious strategic objectives. Responsibilities * Develop and implement robust business strategies and plans to achieve the company's short-term and long-term objectives. * Provide strong leadership and direction to the entire team, fostering a positive and productive work environment. * Oversee all daily operations, including financial management, business development, client relations, and team management. * Manage budgets, P&amp;L, and financial reporting, ensuring the organisation's financial health and stability. * Analyse financial data and market trends to make well-informed business decisions and identify new opportunities for growth. * Build and maintain excellent relationships with key clients, partners, and stakeholders to enhance business opportunities and our market reputation. * Ensure strict compliance with all industry regulations, legal requirements, and internal company policies. * Lead, mentor, and develop the senior management team to build a high-performing and engaged workforce. Qualifications * Proven experience as a General Manager or in a similar senior executive role, preferably within the financial services sector. * A Bachelor’s degree in Finance, Business Administration, or a related field. A Master's degree (MBA) is highly preferred. * Comprehensive understanding of business functions such as finance, marketing, HR, and operations. * Demonstrable competency in strategic planning, financial management, and business development. * Exceptional leadership, decision-making, and organisational skills. * Outstanding communication and interpersonal abilities, capable of inspiring and motivating teams. * A deep understanding of the financial markets and regulatory landscape. * An entrepreneurial mindset with a results-driven approach. Benefits * A competitive annual salary ranging from $140,000 to $230,000 USD, commensurate with experience and qualifications. * Rescom Financial Services offers a comprehensive benefits package designed to support the health, well-being, and professional development of our employees. * An opportunity to play a crucial leadership role in a growing and respected financial services firm.

General Manager

Aiden Auto

Job Summary: The Executive Manager provides strategic leadership and oversees the day-to-day operations of the organization or a specific business unit. This role is responsible for developing business strategies, managing budgets, leading cross-functional teams, and driving organizational growth while ensuring operational efficiency and compliance. Key Responsibilities: <ul><li>Develop and implement strategic business plans to achieve organizational goals.</li><li>Lead and supervise department managers and staff.</li><li>Monitor operational performance and identify opportunities for improvement.</li><li>Prepare and manage budgets, forecasts, and financial reports.</li><li>Build and maintain strong relationships with clients, stakeholders, and business partners.</li><li>Establish and monitor key performance indicators (KPIs).</li><li>Ensure compliance with company policies, industry regulations, and legal requirements.</li><li>Drive business development initiatives and identify new growth opportunities.</li><li>Resolve high-level operational and personnel issues.</li><li>Present business performance updates and recommendations to senior leadership or the board.</li><li> </li></ul>Required Qualifications: <ul><li>Strong leadership, decision-making, and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Experience in financial planning, budgeting, and performance management.</li><li>Proficiency in Microsoft Office and business management software.</li><li> </li></ul>Preferred Skills: <ul><li>Strategic planning and execution</li><li>Team leadership and coaching</li><li>Financial analysis and budget management</li><li>Project management</li><li>Negotiation and conflict resolution</li><li>Business development</li><li>Change management</li><li>Time management and organizational skills</li><li> </li></ul>Work Environment: <ul><li>Full-time position.</li><li>Office-based, hybrid, or remote depending on the organization.</li><li>May require occasional extended hours to meet business needs.</li></ul>

Executive Manager

Prime Assist

<h2>Position Overview</h2>Prime Assist is seeking an organized and detail-oriented Operations &amp; Fulfillment Coordinator to join our Operations Team.This role supports Prime Assist employees rather than clients directly. You will coordinate assignments, manage internal requests, process approved transactions, track purchases, and ensure employees receive the resources they need to complete client assignments successfully.This is an excellent opportunity for someone who enjoys organization, logistics, operations, and working behind the scenes to keep everything running efficiently.<h2>Key Responsibilities</h2><ul><li>Receive and process internal task requests from the Operations Team.</li><li>Coordinate the purchase and shipment of approved items to employees assigned to client projects.</li><li>Handle Xoom Transactions when needed for payments.</li><li>Monitor deliveries and ensure employees receive supplies on time.</li><li>Process approved company and client-related transactions in accordance with company policies.</li><li>Maintain accurate records of purchases, shipments, expenses, and transaction history.</li><li>Coordinate with vendors and suppliers regarding orders and deliveries.</li><li>Resolve shipping, payment, or logistics issues when they arise.</li><li>Ensure assignments are completed within required timelines.</li><li>Provide regular updates to management on the status of orders and transactions.</li><li>Assist with inventory tracking where applicable.</li><li>Support other operational and administrative functions as required.</li></ul><h2>Requirements</h2><ul><li>Excellent organizational and multitasking skills.</li><li>Strong attention to detail.</li><li>Professional written and verbal communication.</li><li>Experience using email, spreadsheets, and online systems.</li><li>Ability to work independently in a remote environment.</li><li>Reliable internet connection and computer.</li><li>Strong problem-solving skills.</li><li>Ability to maintain confidentiality.</li><li>Experience in operations, logistics, procurement, administration, or customer support is preferred but not required.</li></ul><h2>Compensation &amp; Benefits</h2><ul><li>Remote position</li><li>Flexible working schedule</li><li>$30 per hour during active working hours</li><li>Monthly salary payments</li><li>Performance-based bonuses</li><li>Company-issued payment card for approved operational expenses</li><li>Career advancement opportunities</li><li>Supportive team environment</li></ul><h3>Why Join Prime Assist?</h3>As an Operations &amp; Fulfillment Coordinator, you'll play a vital role in ensuring our employees have everything they need to deliver exceptional service. While you won't work directly with clients, your coordination, organization, and attention to detail will have a direct impact on the success of every assignment and the overall client experience.

Operations & Fulfillment Coordinator

Job Summary:We are seeking a highly organized and detail-oriented Administrative Virtual Assistant to provide remote administrative support. The ideal candidate will manage daily office tasks, coordinate schedules, handle communications, maintain records, and assist with various administrative duties while ensuring confidentiality and professionalism. Key Responsibilities: Manage calendars, appointments, and meeting schedules.Answer emails, phone calls, and customer inquiries professionally.Prepare reports, presentations, and documents.Maintain digital files and organize records.Schedule travel arrangements and accommodations when needed.Perform data entry and maintain databases.Assist with bookkeeping tasks, such as invoicing and expense tracking.Coordinate projects and follow up on deadlines.Conduct online research and compile information.Provide general administrative support to management. Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree preferred).Experience as an administrative assistant, virtual assistant, or similar role.Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace.Familiarity with communication and project management tools such as Zoom, Microsoft Teams, Slack, Trello, or Asana.Excellent written and verbal communication skills.Strong organizational and time-management abilities.Ability to multitask and work independently.High level of accuracy, discretion, and confidentiality. Preferred Skills: Basic bookkeeping knowledge.Customer service experience.Experience with CRM software.Fast and accurate typing skills.Problem-solving and critical-thinking abilities. Work Environment: Remote/work-from-home position.Flexible schedule depending on business needs.Requires a reliable internet connection and a dedicated workspace.

Administrative Virtual Assistant

Pacific Working Capital

Pacific Working Capital is dedicated to fostering local economic success by providing small businesses with a simple, inspiring, and transparent lending experience. We understand that time is critical for business owners, and our services are designed to be fast and efficient. We are currently seeking a meticulous and highly organized Online Data Input Operator to join our team. The successful candidate will play a vital role in our operations by ensuring the accuracy and integrity of the data that underpins our lending services. This is an excellent opportunity for an individual who is passionate about detail and wants to contribute to a company that genuinely supports small business growth. Key Responsibilities • Accurately and efficiently input a high volume of data from various sources into our company databases. • Verify the accuracy and completeness of data by comparing it to source documents. • Review and correct data for errors, discrepancies, or missing information. • Maintain the confidentiality and security of all company and client information. • Organise and maintain files and records to ensure data is easily accessible. • Collaborate with our US-based Lending Specialists and other team members to ensure seamless data flow. • Generate reports and retrieve data from the database as requested by the management team. Qualifications and Skills • Proven experience in a data input, data entry, or similar administrative role. • Exceptional typing speed and a high degree of accuracy. • An outstanding level of attention to detail and a commitment to data integrity. • Proficiency in using Microsoft Office Suite, particularly Excel, and experience with data management software. • Excellent organisational and time-management skills, with the ability to handle multiple tasks effectively. • A reliable and self-motivated individual who can work independently with minimal supervision. • Strong written and verbal communication skills. • A high school diploma or equivalent is required; further qualifications will be considered an advantage. What We Offer • A competitive hourly wage of $20 - $30 USD per hour. • A supportive and professional working environment. • The opportunity to be part of a mission-driven company that makes a real difference for small businesses. • A role that is crucial to the success and efficiency of our operations.

Online Data Input Operator

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