assertive community treatment case manager

administrative assistant

account manager

anticipated sy 26-27 case manager Jobs in Chicago

anticipated sy 26-27 case manager

assertive community treatment case manager Jobs in Chicago

case manager act

case manager

Ring of Hope - Chicago

Overview:Ring of Hope&rsquo;s Workforce Case Manager supports individuals in our workforce development programs, helping them to achieve career and personal growth. This part-time role involves providing one-on-one guidance, resource navigation, and case management services to empower participants in overcoming employment barriers and building stable careers. The Workforce Case Manager will play a critical role in supporting participants&rsquo; journey to self-sufficiency and long-term success.Responsibilities:<ul><li>Conduct individual assessments to understand participants&rsquo; strengths, skills, and career goals.</li><li>Develop personalized action plans to address employment barriers and support career advancement.</li><li>Provide ongoing case management, including tracking participant progress and coordinating supportive services, such as job training, resume building, and interview preparation.</li><li>Connect participants with relevant community resources, including housing, childcare, and transportation services, to ensure holistic support.</li><li>Work closely with the workforce recruitment team to identify job placement opportunities and monitor participant job performance.</li><li>Maintain detailed records of participant progress and outcomes, ensuring confidentiality and adherence to program policies.</li></ul>Qualifications:<ul><li>Experience in social work or case management.</li><li>Strong interpersonal and problem-solving skills.</li><li>Ability to handle sensitive information and maintain confidentiality.</li><li>Knowledge of community resources and services.</li></ul>If you&rsquo;re passionate about supporting individuals in their journey to employment and self-sufficiency, please send your resume and cover letter to . We look forward to welcoming a dedicated and compassionate individual to our team at The Ring of Hope!Pay: $20.00 per hourBenefits:<ul><li>403(b)</li><li>Paid time off</li></ul>Work Location: In person

Workforce Case Manager

Covenant House International

<div><div>Job Title: Clinical Case Manager</div><div>
Department: Program</div><div>
Reports To: Director of Clinical and Supportive Services</div><div>
Direct Reports: NA</div><div>
Classification: Exempt</div><div>
Date: 4/16/24</div><div>
Revised: 4/25/25</div><div></div><div> 
Organization Overview</div>
Covenant House Illinois (CHIL), founded in 2017, provides critical protection and resources for youth ages 18&ndash;24 experiencing homelessness across Chicagoland and Illinois. Through trauma-informed, harm-reduction, and youth-centered services including shelter, workforce development, education, and clinical support CHIL empowers young people to achieve long-term stability and independence. With continued growth and expansion, CHIL is committed to strengthening service delivery through strong compliance, quality assurance, and data-driven decision-making.<div>
Position Summary</div>
The Clinical Case Manager (CCM) provides direct physical and supportive services in a positive and nurturing manner to the young people served in Covenant House Illinois&rsquo; Youth Development Center and Residential Programs. The program utilizes an integrated and multidisciplinary team approach. Reporting to CHIL&rsquo;s Director of Clinical and Supportive Services, and the CCM will work with program Youth Engagement Specialist and community partners to ensure the delivery of robust, comprehensive services to youth while ensuring implementation of agency philosophy, policy, and procedures.
Essential Duties &amp; Responsibilities
Key Responsibilities:
1. Mission and Standards of Procedure:<ul><li>
Ensure the highest quality of delivery of services to youth in accordance with the CHIL Principles, Mission, and Core Values.</li></ul><ul><li>
Promote a safe and healing environment by utilizing the principles and practices of trauma-informed care, harm reduction, and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.</li><li>
Have an understanding of and support the implementation of Trauma Informed Care, Harm Reduction, and Positive Youth Development.</li><li>
Have knowledge and experience working with the LGBTQIA+ population</li><li>
Able to articulate successes and challenges experienced by youth to inform program development and effectively communicate with CHIL staff, community partners, funding sources, and others.</li><li>
Willingness to advocate for the rights of all youth passionately and actively to be valued, supported, and housed.</li><li>
Can maintain confidentiality while understanding and complying with requirements of mandated reporting, HIPAA, and other limits to confidentiality.</li></ul><div></div> 
2. Case Management and Support:<ul><li>
Manage a caseload of YDC and/or residential youth.</li><li>
Complete a comprehensive assessment with each youth, integrating trauma histories to develop holistic service plans.</li><li>
Collaborate with a youth in developing both short-term and long-term goals as part of implementing an Individual Success Plan (ISP).</li><li>
Meet with youth on a weekly basis and document interactions appropriately to track progress, celebrate milestones, and adapt goals as needed, including convening Success Team meetings.</li><li>
Provide emotional support and strengths-based guidance to youth, helping build resilience and promote autonomy.</li><li>
Advocate on behalf of youth with outside service providers.</li><li>
Attend appointments and services when needed or requested by a youth.</li><li>
Ensure that youth have sufficient and proper ID (Birth Certificate, School Identification, State ID, and Social Security Card).</li><li>
Develop motivational tools for youth and support youth in understanding and exercising their rights.</li><li>
Maintain healthy relationships with the youth, mindful of boundaries and mutual respect.</li><li>
Facilitate groups on various life-skills issues such as hygiene, conflict resolution, problem-solving, self-esteem, and trauma recovery.</li><li>
Research and keep current external referral services.</li><li>
Help coordination and help facilitate re-entry meetings for youth after an incident.
</li></ul>3. Documentation and Record Keeping:<ul><li>
Ensure that intakes and progress notes are documented accurately in all databases, including HMIS, Efforts to Outcomes (ETO), or other relevant database systems.</li><li>
Ensure that youth&rsquo;s files are compliant with all grant, government agencies, and local, state, and federal regulations.</li><li>
Assist with program audit and review preparation.</li><li>
Ensure that intake packets are completed and data entered in HMIS for all new youth within 48 hours.</li><li>
Help ensure that proper documentation and data is being captured in ETO.</li></ul>
4. Trauma-Informed Care:<ul><li>
Promote a safe and healing environment by utilizing the principles and practices of trauma-informed care, harm reduction, and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.</li><li>
Support Youth Engagement Specialists in providing youth engagement practices on the floor.</li><li>
Actively engages in supervision, case consultations, and feedback loops to improve service delivery.</li></ul><ul><li>
Provides insights into program evaluation, highlighting youth successes and challenges to inform service improvement.</li><li>
Provide brief counseling or therapy, if needed, when MA/MSW clinical qualifications are met.</li><li>
Model caring engagement with youth.</li></ul>
5. Collaboration with Multidisciplinary Team:<ul><li>
Work collaboratively with both internal and external service providers, including legal advocates, healthcare professionals, and community-based organizations.</li><li>
Support Youth Engagement Specialists and floor staff whenever possible and/or needed.</li><li>
Participate in all required trainings, supervision, and staff meetings.</li><li>
Participation in on-call Crisis Phone rotation week schedule - respond to crisis calls, emergency calls, and/or other Covenant House Illinois needs within a reasonable time period.</li></ul>
Others duties as assigned
Qualifications
Education &amp; Experience:<ul><li>
Master&rsquo;s degree in social work or related field required.</li><li>
2-4 years of youth development experience or a related field required.</li><li>
Licensure in Social Work, Psychology, Counseling, or Human Services related field (any level) required.</li><li>
Experience working with survivors of trauma, trafficking, or homelessness strongly preferred.</li><li>
Strong understanding of trauma-informed care principles and the unique challenges faced by youth survivors of complex trauma.</li><li>
Knowledge of community resources, including mental health services, legal support, education systems, and housing programs.</li><li>
Effective written, verbal, listening, and communication skills.</li><li>
Ability to exercise appropriate judgment in crisis situations, with effective interpersonal skills.</li><li>
Must be willing to function as an active member of an interdisciplinary team.</li></ul>
Skills &amp; Abilities:<ul><li>
Understand and comply with all agency policies and procedures.</li><li>
Support implementation of Trauma-Informed Care, Harm Reduction, and Positive Youth Development principles.</li><li>
Experience working with LGBTQIA+ youth and understanding their unique needs.</li><li>
Approachable, relatable, and able to build trust-based relationships with youth who may be experiencing homelessness, trauma, or trafficking.</li><li>
Knowledge of crisis intervention techniques and ability to respond quickly and calmly in high-stress situations, including developing and implementing safety plans.</li><li>
Strong understanding of confidentiality requirements, including HIPAA and mandated reporting obligations.</li><li>
Committed to professional growth, staying informed about best practices in trauma, trafficking prevention, and youth development.</li><li>
Excellent organizational and case management skills, with the ability to manage multiple cases and meet deadlines.</li></ul><ul><li>
Ability to monitor and de-escalate in a crisis situation.</li><li>
Ability to follow instructions, prioritize assignments, and work in a fast-paced environment.</li><li>
Flexible work schedule to include evenings, weekends, and holidays.</li><li>
Proficient in using data management systems (HMIS, ETO) and standard computer applications.</li><li>
Bilingual (Spanis a plus)</li></ul><ul><li>
Effective verbal and written communication skills, with the ability to communicate across systems (legal, social services, clinical, etc.).</li><li>
Organizational abilities to track case activities, grant-funded services, and outcomes.</li><li>
Comfortable with a range of physical activities, including walking, stair-climbing, lifting, and driving.</li><li>
Ability and willingness to attain CPR/First Aid Certification.</li><li>
Must pass federal, state, and local background checks.</li><li>
Advocate passionately for the rights and dignity of all youth.</li><li>
Willing to educate youth about systemic barriers, available resources, and legal/social supports related to recovery and housing stability.</li></ul><div></div><div> 
Working Conditions:</div><ul><li>
Ability to work a flexible schedule as required including non-traditional hours, weekends, and holidays.</li><li>
Ability to work standing, walking, and/or sitting a minimum of eight hours per day/shift.</li><li>
Ability to drive agency or personal vehicles to transport items and/or persons preferred.</li><li>
Ability to manage the emotional demands of the role through healthy self-care and emotional regulation practices.</li><li>
Valid Illinois Driver&rsquo;s License with acceptable driving record preferred.</li><li>
Ability to travel as needed for training or to fulfill job requirements.</li><li>
Light lifting.</li><li>
Performs all duties as assigned.</li><li>
Annual tuberculin test is required.</li></ul>
At Covenant House Illinois, diversity, equity, and inclusion are at the heart of our mission. We know that a team with varied backgrounds and perspectives is stronger and better equipped to serve our youth. That&rsquo;s why we foster a culture where every team member feels valued, heard, and supported.
We are committed to continuous learning, honest reflection, and creating opportunities for growth.
Covenant House Illinois is an Equal Opportunity Employer. We base all employment decisions on qualifications and business needs&mdash;without regard to race, gender, sexual orientation, religion, disability, or any other protected status. Discrimination and harassment have no place here, and we welcome all qualified applicants to join our team.</div>

Clinical Case Manager

Sarah's Circle

<div>Description:

Position Title: Rapid Rehousing Case Manager
Supervised By: Rapid Rehousing Program Manager
Status: Full Time, Non-exempt
Wage: $25.60 - 27.15/hr (approx. $50,000 - $53,000/year). If bilingual English/Spanish, employee is eligible for additional $1/hr. (approx. $1950/year) for providing Spanish translation services (must pass on-site language assessment).
*We offer staff free, on-the-clock clinical supervision hours towards LCSW certification. Participation is limited based on supervisor availability. Inquire if interested.*
Location: We are currently hiring for a hybrid position based at our Uptown location, with travel to off-site locations as needed. A reliable vehicle is required for the hybrid role. **Note: Hybrid Case Managers are required to work fully on-site for the first three months of employment**
Work Schedule: The typical work schedule is 9:00AM - 5:00PM, Monday - Friday. Occasional flexibility may be needed to accommodate client meetings during evenings or other non-standard hours.
About us: Sarah's Circle is a non-profit organization located in Uptown working to end homelessness for women in Chicago since 1979. We provide women a full continuum of services, including housing, life necessities, and supportive services, to help them permanently end their homelessness.
Summary
Rapid Rehousing (RRH) Case Managers provide intensive case management for clients placed in temporary apartments seeking permanent housing. Case Managers assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. This person is responsible for fostering a safe and trauma informed environment and must have experience working with mental illnesses and substance abuse disorders. Most importantly, case managers have a passion for working with individuals experiencing homelessness in our community. This position requires a significant amount of record-keeping and documentation of services which must be completed within a timely manner, including data entry in HMIS. Adequate transportation needed for travel to conduct home visits, inspections, move-ins, etc.
Responsibilities<ul><li>
Intensive Case Management: Conduct initial assessment and screening to all potential clients to determine eligibility.</li><li>
Service Planning: Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connecting them with needed resources, and identifying strengths and personal resources.</li><li>
Utilize all relevant resources (outside agencies, social support, budget assistance, etc.) to avoid eviction as much as possible.</li><li>
Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations and access to community resources.</li><li>
Coordinate access to services for clients with mental or physical health challenges, including accompaniment to appointments when necessary and facilitating connection to internal clinical services and external health providers.</li><li>
Assist in development of positive working relationships with other agencies serving those at risk of homelessness.</li><li>
Work with each client to develop and/or strengthen their Housing Stability Plan according to individual goals and objectives</li><li>
Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs</li><li>
Ensure that client interactions are person-centered, goal-focused and reflect each client&rsquo;s goal plan</li><li>
Build professional relationships with clients, providers, and community partners</li><li>
Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client&rsquo;s goal plan</li><li>
Exercise patience, understanding, and concern for each client&rsquo;s well-being, safety, development, and enjoyment of life</li><li>
Make referrals to supportive services in our community as appropriate and support client in navigating this process</li><li>
Facilitate and assist with client move-in/out process</li><li>
Effectively use HUD tools and ensure compliance with data standards and record-keeping as required by HUD</li><li>
Perform annual re-certifications and inspections for each client and accurately update files as necessary. Perform regular recertifications and monthly inspections.</li><li>
Communicate effectively in oral and written forms with clients, coworkers, supervisor, and service providers in the community</li><li>
Receive referrals for individuals experiencing homelessness through the Expedited Housing Initiative
</li><li>Orient participants regarding the housing process and the rights and responsibilities of tenancy
</li><li>Assist the household in scheduling and travelling to appointments, unit viewings, and lease signing. Accompany the household for housing-related appointments/intakes as necessary</li><li>
Review and explain lease and other housing documents with household</li><li>
Assist households with applying or updating applications for subsidized housing such as senior housing as appropriate</li><li>
Develop rapport and positive working relationships with participants, including those who may be reluctant to engage
</li><li>Assist participants with accessing resources to meet immediate needs</li><li>
Collaborate with?housing providers?to learn what documents are needed to be housed and?help household obtain documents, as current conditions allow</li><li>
Utilize motivational interviewing and harm reduction strategies to support movement toward housing placement and to assist participants in resolving ambivalence about housing opportunities
</li><li>Attend and participate actively in all Accelerated Moving Events
</li><li>Ensure timely documentation of all client interaction and services and maintain accurate paperwork/reports</li><li>
Input accurate and complete data for all clients into HMIS and internal reports</li><li>
Ensure proper vouchering for participant rents</li></ul>
Other<ul><li>
Attend staff meetings, training, supervisory meetings, and Sarah&rsquo;s Circle events as instructed by supervisor</li><li>
Maintain current knowledge base by participating in educational or training opportunities, reading relevant publications, and maintaining professional networks</li><li>
Perform other duties, as assigned by supervisor</li></ul>
Competencies<ul><li>
Dependability: able to work independently, submits accurate documentation, and seeks guidance when needed.</li><li>
Teamwork: establishes collaborative relationships with staff and volunteers, provides leadership when appropriate</li><li>
Receptiveness: accepts feedback, takes ownership of responsibilities, and identifies areas of growth</li><li>
Interpersonal Skills: communicates clearly (both written and verbally), seeks solutions, and demonstrates flexibility</li><li>
Integrity: keeps sensitive information confidential and adheres to personnel policies</li><li>
Initiative: brings questions to supervisor and seeks opportunities for further development</li></ul>
Requirements:

Qualifications
Education &amp; Skills<ul><li>
Bachelor&rsquo;s degree in psychology, social work, or related social service field preferred</li><li>
Bilingual English/Spanish preferred</li></ul>
Job Experience &amp; Requirements<ul><li>
Experience working with individuals experiencing homelessness, severe mental illness, and/or individuals with a history of trauma required.</li><li>
Previous case management experience highly preferred, ideally within the homeless services sector</li></ul>
Additional Requirements<ul><li>
Possess or maintain reliable access to transportation for local travel to multiple sites (mileage reimbursement is provided). Vehicle must be operated with adequate Liability Insurance and valid driver&rsquo;s license.</li><li>
Must obtain live HMIS credentials within 45 calendar days of hire</li><li>
Sarah&rsquo;s Circle housing programs operate 24-hours a day, 7 days a week. This position requires occasional flexibility to meet with clients during evenings and weekends.</li><li>
Case managers deliver household items to clients which requires lifting boxes of up to approximately 40 pounds.</li><li>
Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping and handling materials</li><li>
Follow Occupational Safety and Health Administration (OSHA) through administrative updates compliant with federal law</li></ul></div>

Rapid Rehousing Case Manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
**Candidates must possess active and unrestricted LCSW or LCPC in the state of Illinois**
Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members&rsquo; health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country.
Family Summary/Mission
Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities. Develops, implements, and supports Health Strategies, tactics, policies and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work. Services and strategies, policies and programs are comprised of network management, clinical coverage, and policies.
Position Summary/Mission
Our Case Managers use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual&rsquo;s and family&rsquo;s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes.
Fundamental Components &amp; Physical Requirements
Assessment of Members:<ul><li>Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member&rsquo;s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member&rsquo;s benefit plan and available internal and external programs/services.</li><li>Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues.</li><li>Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care:</li><li>Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits</li><li>Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes</li><li>Identifies and escalates quality of care issues through established channels</li><li>Ability to speak to medical and behavioral health professionals to influence appropriate member care.</li><li>Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health</li><li>Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.</li><li>Helps member actively and knowledgably participate with their provider in healthcare decision-making.</li><li>Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs.</li></ul>
Monitoring, Evaluation and Documentation of Care:<ul><li>In collaboration with the member and their care team develops and monitors established plans of care to meet the member&rsquo;s goals</li><li>Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures</li></ul>
Remote Work Expectations<ul><li>
This is a remote-fieldrole; candidates must have a dedicated workspace free of interruptions</li><li>
Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.</li></ul>
Required Qualifications<ul><li>
Must reside in Illinois</li><li>
3-5 years clinical practical experience</li><li>
2-3 years CM, discharge planning and/or home health care coordination experience</li><li>
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually</li><li>
Must possess reliable transportation and be willing and able to travel 50-75% in the zipcode of 60646 and surrounding areas. Mileage is reimbursed per our company expense reimbursement policy</li><li>
Excellent analytical and problem-solving skills</li><li>
Effective communications, organizational, and interpersonal skills</li><li>
Ability to work independently</li><li>
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.</li><li>
Efficient and Effective computer skills including navigating multiple systems and keyboarding</li></ul> 
Preferred Qualifications<ul><li>
Certified Case Manager</li><li>
Bilingual</li></ul> 
Education<ul><li>Master&rsquo;s Degree in Behavioral/Mental Health or related field</li></ul>
License:<ul><li>LCSW or LCPC in the state of Illinois</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,575.00 - $142,576.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 07/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Behavioral Health (LCPC or LCSW IL) Field - 60646

Guidehealth

<div>
 
 WHO IS GUIDEHEALTH?
 
 
 
 Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
 
 
 
 Job Description
 
 
 
 As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient&rsquo;s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Working primarily remotely, Healthguides will be working with the patient&rsquo;s medical practice staff and Guidehealth&rsquo;s Case Management team, to manage a targeted population of patients.
 </li>
 <li>
 Functioning independently and being a highly collaborative team member as an extension of medical practice.
 </li>
 <li>
 Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-impact care plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs).
 </li>
 <li>
 Accurately documenting patients&rsquo; medical history and medical issues in the electronic health record (EHR).
 </li>
 <li>
 Understanding the referral and prior authorization process.
 </li>
 <li>
 Continuously building a trusting, professional, working relationship with assigned medical practices and within the Guidehealth organization.
 </li>
 <li>
 Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend.
 </li>
 <li>
 Utilize effective communication modalities (calls, texts, portals, emails) to engage and schedule high-risk patients.
 </li>
 <li>
 Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or Guidehealth leadership.
 </li>
 <li>
 Following all security policies and procedures in order to protect all PHI (Protected Health Information) under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties.
 </li>
 <li>
 Position may require compensated travel as needed (10-15%) to clinical sites in the Atlanta, GA area for patient and provider engagement and conducting retinal eye exams with paid training provided.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT YOU'LL NEED TO HAVE
 
 
 
 <ul>
 <li>
 Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.
 </li>
 <li>
 A love for patient coordination to serve people with complex medical and social needs.
 </li>
 <li>
 Willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that lead to better patient engagement.
 </li>
 <li>
 Strong interpersonal skills with a focus on empathy, patience, professionalism, and respect in all patient, team, and client interactions.
 </li>
 <li>
 Exceptional conversation skills and the ability to precisely document patient interviews leveraging software and in real time.
 </li>
 <li>
 Experience and understanding of medical terminology and the function of a primary care physician practice.
 </li>
 <li>
 Knowledge of the social determinants of health.
 </li>
 <li>
 Demonstrated competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (i.e., Electronic Medical Records, care management analytics databases, phone dialing system, Microsoft Office).
 </li>
 <li>
 Proficiency in Microsoft Office: Outlook, Word, Excel
 </li>
 <li>
 Familiarity with a wide variety of electronic health records, such as: eClinicalWorks, EPIC, Athena, Cerner. Ability to balance competing priorities while remaining detail oriented and focused.
 </li>
 <li>
 Exceptional written, visual and verbal communication skills.
 </li>
 <li>
 Ability to track the progress of multiple tasks while ensuring that tasks are completed.
 </li>
 <li>
 Ability to work independently as part of a patient&rsquo;s overall care team under supervision of licensed clinical professionals.
 </li>
 <li>
 Demonstrated ability to work successfully in a remote work environment.
 </li>
 <li>
 Reliable transportation and a valid state driver&rsquo;s license for occasional travel to provider sites.
 </li>
 <li>
 Adherence to patient confidentiality through use of a provided headset during all conversations in a private home office without distraction.
 </li>
 <li>
 Performance of other duties as assigned.
 </li>
 <li>
 Compliance with all Guidehealth policies and procedures.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 The base pay range for this role is between $21-$24 per hour paid bi-weekly
 
 
 
 
 
 ALIVE with Purpose: How We Thrive at Guidehealth
 
 
 
 At Guidehealth, our values come to life in everything we do.
 
 
 <ul>
 <li>
 We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
 </li>
 <li>
 Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.
 </li>
 <li>
 With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
 </li>
 <li>
 At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.
 </li>
 <li>
 And through Empathy in Action, we build stronger connections with those who count on us.
 </li>
 <li>
 This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
 
 
 <ul>
 <li>
 Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
 </li>
 <li>
 Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
 </li>
 <li>
 Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
 </li>
 <li>
 Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
 </li>
 <li>
 Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
 </li>
 <li>
 Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
 </li>
 <li>
 Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
 </li>
 <li>
 Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
 
 
 </li>
 </ul>
 All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
 
 
 
 COMPENSATION:
 
 
 
 The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
 
 
 
 OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
 
 
 
 Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
 
 
 
 Our Comittment To Protection Of Patient And Company Data
 
 
 
 This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
 
 
 As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
 
 
 
 Remote Work Technical Requirements
 
 
 
 Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
 
 
 
 SECONDARY EMPLOYMENT
 
 
 
 At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
 
 
 To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
</div>

Remote Medical Assistant- Healthguide

Sinai Chicago

<div>Sinai Health System (SHS) is one the largest private safety net healthcare systems in Illinois. SHS includes Mount Sinai Hospital, Schwab Rehabilitation Hospital, Holy Cross Hospital, Sinai Children's Hospital, Sinai Medical Group, Sinai Community Institute, and Sinai Urban Health Institute and employs approximately 4000 individuals. For nearly 100 years, the organization's mission has been to improve the health of the individuals and the communities we serve.
Called Chicago's &quot;safety-net giant,&quot; Sinai Health System's merger with Holy Cross Hospital in 2013 created a unique Jewish-Catholic partnership united in a mission to bring quality, compassionate health care and social services to some of Chicago's most economically challenged communities. Even before the Affordable Care Act, Sinai's institutions emphasized community wellness by focusing on economic and social disparities that impact health. Today, there are 1.5 million Chicagoans in Sinai's service area.
 Background:
The Clinical Nurse Coordinator Cath Lab role on the Inpatient Nursing Units is a critical position designed to assist the Nurse Manager/Director in providing administrative and critical leadership; presents self as a dedicated healthcare professional, patient advocate, mentor, clinical resource, and leader.
The Clinical Nurse Coordinator role is essential in improving the patient experience on the units as well as elevating quality of care delivery and patient safety. Under the direction of the Nurse Manager/Director, assists with orientation and training for new employees, ensures compliance with all regulatory agencies by enforcing policy and procedures, and improves patient throughput.
In the absence or at the direction of the Nurse Manager/Director, the Clinical Nurse Coordinator will maintain the operational and clinical aspects of the unit.
Responsibilities include, but are not limited to staff management and development, appropriate staffing, patient flow/throughput, quality, patient safety, and patient experience.
The Clinical Nurse Coordinator is expected to communicate and collaborate with patients, families, physicians, and all other healthcare professionals to meet optimum outcomes.
The Clinical Nurse Coordinator works as needed providing direct line care to patients and enters into staffing as needed. This role is staffed for both day and night shifts and is required to provide leadership outside of regular business hours. This position also works rotating weekends and holidays. This position reports to nurse manager/director and provides supervision to unit staff
MINIMUM EDUCATION:
<ul><li>BSN PREFERRED</li>
</ul>
MINIMUM WORK EXPERIENCE:
<ul><li>3-5 years current clinical nursing background required.</li>
<li>Five (5) of progressive clinical experience to include Acute Care Cardiac Nursing, Acute Care Telemetry, Critical Care/Emergency Room Nursing, Case Management, Charge Nurse/House Supervision, or Transfer Center experience.</li>
</ul>
KNOWLEDGE &amp; SKILLS:
<ul><li>Progressive track record of leadership responsibilities.</li></ul> 

REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS:
<ul><li>Registered Nurse (RN) with a valid Illinois license</li></ul> 
 
Location: SHS &middot; MSH MSH CATH LAB 
Schedule: Full Time, Varied Shifts, 7:30am-4pm, 8:30am-5pm,9:30am-6pm, call</div>

Clinical RN Coordinator-CATH LAB

<div>
 
 Senior Finance Manager, FP&amp;A
 
 
 
 Location:
 
 Remote (Must be able to work Central Standard Time business hours)
 
 
 
 Travel:
 
 Approximately 2 trips per year to corporate headquarters for leadership meetings, planning sessions, and team collaboration
 
 
 
 
 
 Position Overview
 
 
 We are seeking a strategic and highly analytical
 
 Senior Finance Manager, FP&amp;A
 
 to lead forecasting, financial planning, business performance analysis, and executive decision support. This role will serve as a key business partner to senior leadership, translating complex financial data into actionable insights that drive growth and operational excellence.
 
 
 The ideal candidate brings progressive FP&amp;A experience, exceptional financial modeling capabilities, outstanding communication skills, and the ability to present financial concepts effectively to both finance and non-finance audiences. This individual will also be comfortable leveraging modern AI tools, including
 
 Claude, Microsoft Copilot, and ChatGPT
 
 , to enhance forecasting, reporting, analytics, and business decision-making.
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Lead the monthly, quarterly, and annual forecasting processes, ensuring timely and accurate financial projections.
 </li>
 <li>
 Develop, maintain, and enhance complex financial models to support strategic planning, budgeting, scenario analysis, and investment decisions.
 </li>
 <li>
 Partner with executive leadership and departmental leaders to evaluate business performance, trends, risks, and opportunities.
 </li>
 <li>
 Prepare and deliver clear, concise financial presentations for executive leadership, business stakeholders, and non-finance audiences.
 </li>
 <li>
 Drive annual operating plan and long-range planning processes.
 </li>
 <li>
 Perform variance analysis and provide actionable recommendations to improve business performance.
 </li>
 <li>
 Support strategic initiatives through financial evaluation, scenario modeling, and business case development.
 </li>
 <li>
 Develop KPI dashboards and performance reporting tools that provide visibility into key business drivers.
 </li>
 <li>
 Utilize AI-enabled technologies including Microsoft Copilot, Claude, ChatGPT, and other emerging tools to improve reporting efficiency, forecasting accuracy, and analytical capabilities.
 </li>
 <li>
 Collaborate with accounting, operations, sales, HR, and other functional leaders to ensure alignment between business goals and financial plans.
 </li>
 <li>
 Identify opportunities to streamline financial processes and improve forecasting methodologies.
 </li>
 <li>
 Support executive decision-making through data-driven insights and strategic recommendations.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field required.
 </li>
 <li>
 MBA, CFA, or CPA preferred.
 </li>
 <li>
 8+ years of progressive FP&amp;A, corporate finance, or strategic finance experience.
 </li>
 <li>
 Demonstrated experience leading budgeting, forecasting, and financial planning processes.
 </li>
 <li>
 Advanced financial modeling, scenario planning, and forecasting expertise.
 </li>
 <li>
 Proven ability to present financial information and recommendations to executive leadership.
 </li>
 <li>
 Experience communicating complex financial concepts to non-finance stakeholders.
 </li>
 <li>
 Strong business partnering and influencing skills across multiple functional areas.
 </li>
 <li>
 Advanced Excel proficiency and experience with financial planning tools and ERP systems.
 </li>
 <li>
 Experience utilizing AI tools such as Microsoft Copilot, Claude, ChatGPT, or similar technologies in a professional setting.
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making capabilities.
 </li>
 <li>
 Ability to work independently in a fully remote environment while collaborating effectively across distributed teams.
 </li>
 <li>
 Must be available to work CST business hours.
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 Experience supporting multi-site, national, or high-growth organizations.
 </li>
 <li>
 Familiarity with Power BI, Tableau, or similar business intelligence platforms.
 </li>
 <li>
 Experience building automated reporting and forecasting solutions using AI-enhanced tools.
 </li>
 <li>
 Proven track record of driving process improvements and finance transformation initiatives.
 </li>
 </ul>
 
 
 
 
 Compensation &amp; Benefits
 
 <ul>
 <li>
 Competitive base salary plus bonus opportunity.
 </li>
 <li>
 Comprehensive medical, dental, and vision insurance.
 </li>
 <li>
 401(k) with company match.
 </li>
 <li>
 Generous PTO and company holidays.
 </li>
 <li>
 Remote work flexibility with limited travel requirements.
 </li>
 <li>
 Professional development and career advancement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Employer:
 
 We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic protected by applicable law.
 
</div>

Senior Finance Manager

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