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clinical study coordinator

Milestone One

<div>
 
 Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager.
 
 
 
 
 
 
 In this job you will:
 
 
 
 
 
 <ul>
 <li>
 Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution.
 </li>
 <li>
 Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time.
 </li>
 <li>
 Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria.
 </li>
 <li>
 Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff.
 </li>
 <li>
 Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed.
 </li>
 <li>
 Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment.
 </li>
 <li>
 Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual.
 </li>
 <li>
 Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution.
 </li>
 <li>
 Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments.
 
 </li>
 </ul>
 <ul>
 <li>
 Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions.
 </li>
 <li>
 Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding.
 </li>
 <li>
 Assist site staff with maintaining appropriate temperature monitoring for study products and supplies.
 </li>
 <li>
 Support the contract and budget negotiations and oversees Investigator/Site Payments.
 </li>
 <li>
 Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation.
 </li>
 <li>
 Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc.
 </li>
 <li>
 Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections.
 </li>
 <li>
 Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs).
 </li>
 <li>
 May be involved in the on-site training of additional staff as part of the SEO or other education programs.
 </li>
 <li>
 Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements.
 </li>
 <li>
 Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II.
 </li>
 <li>
 SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects.
 
 
 
 
 Nephrology experience preferred.
 
 
 
 
 
 
 Certifications
 
 
 
 
 
 <ul>
 <li>
 Current Good Clinical Practice (GCP)
 </li>
 <li>
 International Air Transport Association (IATA)
 </li>
 <li>
 Current Basic Cardiopulmonary Resuscitation (CPR)
 </li>
 <li>
 Phlebotomy certification unless part of active professional licensure (RN or LPN)
 </li>
 <li>
 Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Located in South Cook/ Will County, Chicago (On-site position).
 
 
 
 
 
 If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!
 
 
 
</div>

Clinical Study Coordinator

Retinal Consultants

**Overview:** We are seeking a dedicated Study Manager to join our team. The ideal candidate will have experience in clinical trials management and possess strong knowledge of clinical development processes. **Responsibilities:** - Manage and oversee clinical trials from initiation to completion - Ensure compliance with HIPAA regulations and other relevant standards - Review and maintain accurate documentation throughout the study - Conduct vital signs assessments and phlebotomize when necessary - Collaborate with clinical laboratory staff to ensure accurate results - Implement compliance management strategies to uphold study integrity **Experience:** - Proven experience in clinical trials management - Familiarity with HIPAA regulations and compliance standards - Ability to review and interpret clinical trial documentation - Knowledge of phlebotomy techniques - Strong understanding of clinical development processes This position offers the opportunity to work in a dynamic environment where you can contribute to cutting-edge research initiatives. If you are passionate about clinical trials and ensuring high-quality study outcomes, we encourage you to apply.Job Type: Part-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Ophthalmology Clinical Trial Coordinator

University of Chicago

<div>
 
 Department
 
 
 
 BSD OCR - Research Incubation - Portfolio Development
 
 
 
 
 About The Department
 
 
 
 
 The Office of Clinical Research (OCR) is the nucleus of the clinical research enterprise, providing services, training, tools and compliance oversight to support the conduct of clinical research across the entire Biological Sciences Division and University of Chicago Medicine human subject research portfolio.
 
 
 The mission of the Office of Clinical Research is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. Together, we elevate the human experience with knowledge and health care.
 
 
 
 
 Job Summary
 
 
 
 
 The job provides technical research support activities related to collecting, documenting, and reporting on basic clinical studies. Supports the administrative and operational tasks for clinical research conducted across the University.
 
 
 The Clinical Research Assistant is part of the Research Incubation Unit of the Office of Clinical Research. The Clinical Research Assistant (RA) is a specialized research professional working with and under the direction of the clinical Principal Investigator (PI). While the Principal Investigator is primarily responsible for the overall design, conduct, and management of clinical research projects, the RA oversees, facilitates and coordinates the daily activities of clinical research and plays a critical role in the conduct of the studies to ensure compliance with federal and institutional regulations. This position is housed within the Research Incubation Unit but will work specifically with investigators in the Orthopaedic Surgery Department. By performing these duties, the RA works with the PI, department, sponsor, and institution to support and provide guidance on the administration of the compliance, financial, personnel and other related aspects of the clinical studies.
 
 
 This position will have primary accountability to the Clinical Research Manager for the Department of Orthopaedic Surgery within the Office of Clinical Research.
 
 
 This at-will position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Research tasks include recruitment, screening for eligibility, consenting participants, conducting research assessments, data entry, and subject follow-up and scheduling.
 </li>
 <li>
 Perform specific protocol procedures (specimens and data management, survey/questionnaire administration and the like) required to conduct the study and retain research subjects. Understands protocols and may collect information about adverse events (AEs), identified in the protocol or investigator brochure.
 </li>
 <li>
 Participates in study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
 </li>
 <li>
 May perform data abstraction and entry for retrospective chart review studies.
 </li>
 <li>
 Meets with the study PI on a regular basis to discuss study updates.
 </li>
 <li>
 Performs all tasks in basic clinical studies.
 </li>
 <li>
 Supports quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.
 </li>
 <li>
 Acquires and applies knowledge of clinical studies to collect analyzable clinical research data and/or samples.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through &lt; 2 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2 years of work or volunteer experience in a health care related setting.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Excellent skills interacting with members of the public in a health care setting.
 </li>
 <li>
 Self-directed learner.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Office, out-patient clinic, operating room, and sample processing lab.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume (required)
 </li>
 <li>
 Cover Letter (preferred)
 
 
 </li>
 </ul>
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Research
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 40
 
 
 
 
 Drug Test Required
 
 
 
 
 Yes
 
 
 
 
 Health Screen Required
 
 
 
 
 Yes
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Hourly
 
 
 
 FLSA Status
 
 
 
 Non-Exempt
 
 
 
 Pay Range
 
 
 
 $19.23 - $24.04
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

Clinical Research Assistant

Easterseals Serving Chicagoland and Greater Rockford

<div>Description: EMBRACING ABILITIES. EXPANDING POSSIBILITIES.
Easterseals Academy is a therapeutic school that provides schooling for children with an autism spectrum disorder, emotional disability, developmental delay, or intellectual disability. School districts refer students to Easterseals Academy where the schools provide an alternative school placement for these students to help them to achieve independence. Easterseals Academy has three campuses, located in Chicago, Machesney Park, and Tinley Park.
For more information about our organization, please visit us online at www.eastersealschicago.org.
The school Social Worker is accountable to deliver social work services as mandated on student IEPs in accordance with the Illinois State Board of Education requirements and to provide advocacy, crisis intervention, and support to all students, staff members, and family members. Position may also include internal case management as related to new intakes, ongoing communication with districts, and facilitating the IEP process along with the home district representatives.
This position is located at the Easterseals Academy - Chicago Campus at 1939 W. 13th Street, Chicago 60608.
MAJOR FUNCTIONS/ACCOUNTABILITIES:<ul><li>
Adhere to all mandated reporters and OIG guidelines at all times</li><li>
Complete goal sheets for all students receiving direct and/or consulting services at least one week prior to IEP/FIE</li><li>
In collaboration with the classroom team, arrange for and perform activities, materials, and prompting hierarchies that relate to the IEP goals throughout the school year</li><li>
Provide and document directly/consult therapy minutes as required on student IEPs on caseload throughout the school year</li><li>
Interact with the School Administrator/Program Coordinator/Clinical Coordinator and classroom staff regarding recommendations throughout the school year</li><li>
Participate in all classroom team meetings on caseload throughout the school year</li><li>
Participate in at least 2 outside training per school year directly related to serving students with special needs, particularly those diagnosed with autism</li><li>
Participate in all scheduled in-house training throughout the school year</li><li>
Update and provide progress reports quarterly and for FIEs and 30-day IEP meetings throughout the school year</li><li>
Participate in all scheduled clinical meetings throughout the school year</li><li>
Notify the Clinical Coordinator and classroom teacher in the event of therapy cancellation throughout the school year and document it in the service statement binder</li><li>
Assist classrooms during extracurricular activities and field trips as needed throughout the school year</li><li>
Complete required in-house and district-mandated documentation and/or billing requirements</li><li>
Participate in IEP/FIE meetings for students on caseload as needed throughout the school year</li><li>
Complete progress/contact notes on the appropriate form and maintains them in a specified location throughout the school year</li><li>
Provide 2-3 in-services, either individually or in conjunction with another clinical area, for the entire staff throughout the school year</li><li>
Establish and maintain a consistent form of communication with the parents/guardians of students as needed on caseload throughout the school year</li><li>
Provide support, resources, and recommendations for all classrooms on caseload as needed throughout the school year.</li><li>
Provide advocacy, crisis intervention, and support to staff members throughout the school year</li><li>
Coordinate services for students on caseload with outside agencies such as DCFS, other schools, health care providers, etc. throughout the school year</li><li>
Address concerns for student family situations throughout the school year</li><li>
Act as a team leader in issues dealing with and documenting issues of student abuse and neglect throughout the school year.</li><li>
Schedule and coordinate two parent group meetings per school year</li><li>
Provide supervision to interns as needed throughout the school year</li><li>
Act as an internal case manager as needed</li><li>
All other duties as assigned</li></ul>
Requirements:

Education/Certification:<ul><li>
Master&rsquo;s Degree in Social Work</li><li>
Illinois State Type 73 is preferred</li></ul>
Experience Required:<ul><li>
Minimum of 5 years experience working with special needs population</li><li>
Completion of required clinical hours for degree/license</li></ul>
Vehicle/Transportation Requirements:<ul><li>
Valid driver&rsquo;s license</li><li>
Auto insurance</li><li>
Reliable vehicle</li></ul>
Skills/Abilities:<ul><li>
Ability to multi-task in a high-stress environment</li><li>
Ability to interact with diverse personalities</li><li>
Ability to perform all functions necessary to obtain certification in Therapeutic Crisis Intervention (TCI) and CPR</li></ul>
ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.</div>

Social Worker

Shirley Ryan Ability Lab

<div>Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you&rsquo;ll be part of our life-changing mission and vision. You&rsquo;ll contribute to an innovative, multifaceted culture that is second to none &mdash; one that embraces collaboration, excellence, discovery and compassion. You&rsquo;ll play a role in something that&rsquo;s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes &mdash; as we Advance Human Ability, together.
Job Description Summary
The Intake Coordinator will coordinate inpatient admissions including expediting response to referral inquiry, insuring benefits are available to cover admission, obtaining insurance authorization for admission, obtaining social and demographic information to support compliance and discharge plan. Analyzes clinical, financial and socio-demographic information to direct referral to appropriate level of care. Communicates necessary information to Patient Financial Services, care teams, care managers. 
 
The Intake Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. 
 
The Intake Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Intake Coordinator:<ul><li>
Receives, screens and responds to requests for general information regarding rehabilitation services and programs at SRAlab.</li><li>
Conducts tours of the Institute for families, case managers, and clinical staff from referring facilities.</li><li>
Verifies patient benefits and initiates the pre-certification process, utilizing internal and external resources to identify additional coverage options.</li><li>
Identifies opportunities for improvements to enhance efficiency and outcomes.</li><li>
Educates referring professionals, case managers, patients and families on the spectrum of rehabilitation services available in the SRAlab system of care.</li><li>
Communicates medical (e.g. TB skin test requirements, infectious disease issues, dialysis, etc.) and financial clearance guidelines to referral sources and collaborates with admission consultants to ensure medical stability is assessed prior to admission for inpatients.</li><li>
Enters patient demographic, insurance, funding, and medical information in the MIS.</li><li>
Collaborates with Admission Consultant nurses, physicians and other clinical personnel to ensure timely determination of appropriate level of care/program.</li><li>
Researches and verifies patient payment coverage by accessing electronic payer data bases, conferring with third party payors, case managers, attorneys, Patient Financial Services, and public aide applications, expediting to consultant and other parties involved in third party payment for medical expenses.</li><li>
Communicates extraordinary funding or concurrent review requirements as well as patient family special needs (i.e. guardianship, private duty nursing, dialysis, interpreters, radiation, chemotherapy, and transportation arrangements) to appropriate clinical team members prior to admission.</li><li>
Determines need for additional funding to cover inpatient admission and initiates Medicaid and/or SRAlab charity care application</li><li>
Communicates financial and, when requested by Admission Consultant, clinical denials for inpatient admission to referral source and patient or family when appropriate. Provides rationale and recommendations for alternate care when communicating denials.</li><li>
Obtains consents for treatment prior to admission from patient's Legally Authorized Representative (LAR) or ensures that LAR will accompany patient to sign consents in cases where patient cannot consent themselves.</li><li>
Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.</li></ul> 
Reporting Relationships:<ul><li>
Reports directly to the Director, Inpatient Access</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Work requires level of knowledge typically acquired through completion of a Bachelor's degree in business, social work, health care administration or related field. Will consider relevant experience in lieu of Bachelor's Degree.</li><li>
One to two years previous experience in health care financial clearance is preferred for knowledge of patient admission, registration procedures, benefits, and financial clearance procedures.</li><li>
Strong customer service skills and interpersonal skills necessary to interact with all levels of personnel, physicians, insurance representatives and referrers.</li><li>
Analytical skills necessary to ensure referrals, financial clearance and admissions are managed in compliance with standards and to identify unusual circumstances that could put the Institute or the patient/family at financial risk.</li><li>
Demonstrates excellent time management in meeting or beating deadlines as well as establishing and meeting deadlines for tasks that support timely patient admission.</li><li>
Demonstrates excellent teamwork in collaborating with physicians, other admitting staff, Global Patient Services staff, care managers, PFS staff and other co-workers to improve outcomes and efficiency in individual cases and department processes.</li><li>
Working knowledge of Windows operating environment and Microsoft Office software applications.</li></ul> 
Working Conditions:<ul><li>
Normal office environment with little or no exposure to dust or extreme temperature.</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
Pay and Benefits*: 
Pay Range:
$40,600.00 - $69,600.00 
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits<ul><li> 
Benefits and benefits&rsquo; eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.</li></ul> 
Equal Employment Opportunity Employer 
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. 
EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy 
Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.</div>

Intake Coordinator

Northwestern University

<div>
 
 Department:
 
 MED-Medical Social Sciences
 
 
 
 Salary/Grade:
 
 NEX/9
 
 
 Target hiring range for this position will be between $17,05-$21.31 per hour. Offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
 
 
 
 Job Summary
 
 
 
 Highly role collaborative on a multi-disciplinary team that conducts community-based patient centered outcomes research. Performs social-behavioral research by administering surveys and interviews following protocols; collecting, compiling, tabulating &amp;/or processing responses; gathering information; &amp;/or assisting in the preparation of material for inclusion in reports.Completes all activities by strictly following Good Clinical Practices (GCP) &amp; all relevant current local, state, &amp; federal laws, regulations, guidance, policy &amp; procedure developed by the NU Institutional Review Board (IRB), Food &amp; Drug Administration (FDA) Code of Federal Regulations (CFR), &amp; the International Conference on Harmonization (ICH).
 
 
 
 Specific Responsibilities
 
 
 
 Technical
 
 
 <ul>
 <li>
 Recruits study participants.
 </li>
 <li>
 Reviews &amp; obtains informed consent.
 </li>
 <li>
 Conducts interviews.
 </li>
 <li>
 Collects survey data.
 
 
 </li>
 </ul>
 Administration
 
 
 <ul>
 <li>
 Maintains detailed records of results which may include collecting, extracting &amp; entering data; &amp;/or preparing basic charts &amp; graphs.
 </li>
 <li>
 Performs scientific literature searches in support of research.
 
 
 </li>
 </ul>
 Finance
 
 
 <ul>
 <li>
 May process reimbursements for travel expenses.
 </li>
 <li>
 Processes invoices &amp;/or purchase requisitions.
 
 
 </li>
 </ul>
 
 
 Miscellaneous
 
 
 
 
 
 Performed other duties
 
 
 
 
 Minimum Qualifications: (Education, experience, and any other certifications or clearances)
 
 
 
 <ul>
 <li>
 Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as social or health science or related; OR appropriate combination of education and experience.
 </li>
 <li>
 Must complete NU's IRB CITI training before interacting with any participants &amp; must re-certify every 3 years.
 
 
 </li>
 </ul>
 
 Minimum Competencies: (Skills, knowledge, and abilities.)
 
 
 
 <ul>
 <li>
 Experience with research recruitment and interviewing
 </li>
 <li>
 Working knowledge of Microsoft Office Tools (Outlook, Excel, Word, Powerpoint)
 </li>
 <li>
 Ability to self-manage daily priorities and adhere to deadlines
 
 
 </li>
 </ul>
 
 Preferred Qualifications: (Education and experience)
 
 
 
 <ul>
 <li>
 Ability to conduct interview and recruitment calls in English and Spanish
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at
 
 
 https://www.northwestern.edu/hr/benefits/index.html
 
 
 to learn more.
 
 
 
 
 Work-Life And Wellness
 
 
 
 
 Northwestern offers comprehensive programs and services to help you and your family navigate life&rsquo;s challenges and opportunities, and adopt and maintain healthy lifestyles.
 
 
 
 
 We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at
 
 
 https://www.northwestern.edu/hr/benefits/work-life/index.html
 
 
 to learn more.
 
 
 
 
 Professional Growth &amp; Development
 
 
 
 
 Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you&rsquo;re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at
 
 
 https://www.northwestern.edu/hr/learning/index.html
 
 
 to learn more
 
 
 
 .
 
 
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
 
 
</div>

Research Study Assistant

Chicago ENT

<div>Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is St. Joe's with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR<ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

ENT Patient Care Coordinator

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