988 helpline outbound supervisor

NAMI Chicago

<div>
 
 Description
 
 
 
 
 Type:
 
 Full-Time
 
 
 
 Reports
 
 
 to:
 
 988 Training Manager/Crisis &amp; Support Operations
 
 
 
 Office Location:
 
 224 W. Hill St., Suite 410, Chicago IL; this is a remote position due to being weekends and evenings; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office or other designated location as requested. Subject to change with notice.
 
 
 
 Schedule:
 
 Monday &ndash; Friday 11 am to 7 pm. This is a fully remote position, but this is subject to change with notice. The training and onboarding schedule may differ from the regular work schedule.
 
 
 
 Background
 
 
 
 
 The mission of the National Alliance on Mental Illness (NAMI) Chicago is to provide hope and improve the quality of life for those whose lives are affected by mental illness.
 
 
 NAMI Chicago
 
 
 seeks
 
 
 to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and
 
 
 breaking down
 
 
 barriers to care.
 
 
 
 
 General Job Description
 
 
 
 The 988/Helpline Outbound Supervisor supports NAMI Chicago&rsquo;s mission by directly supervising 988/HL Outbound shifts and the specialists who are supporting individuals. The NAMI Chicago Helpline and 988 Lifeline Crisis Center Outbound Program provides follow-up crisis intervention, emotional support, information, and resource referrals to people living with mental health conditions, their family members and caregivers, mental health providers, and the public following an initial contact with either call center. The 988/HL Outbound Supervisor provides oversight and live coaching to the specialists. In addition, the Supervisor provides support, assistance, and resources to individuals contacting 988 or the Helpline through phone call, text message, chat, and email as needed. This work centers on listening, supporting everyone&rsquo;s needs and advocating on their behalf as necessary. This role requires strong communication skills, emotional intelligence, and the ability to remain composed under pressure while multitasking across various platforms and tasks.
 
 
 
 Essential Functions &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Shift Supervision: Supervise and support, provide oversight, guidance, and immediate direction to a team of specialists that, in-turn, provide support, information and referrals to contacts who consented for follow-up. Assist in live coaching in-the-moment, problem-solving and navigating issues as they arise during follow-up contact, including crisis contacts, in accordance with policies and procedures. Maintain consistent and effective communication throughout the shift with other supervisors and management. Respond promptly to requests for guidance and support.
 </li>
 <li>
 Supervision &amp; Leadership: Provide regular clinical and administrative supervision to the 988/HL Outbound Specialists to promote continual growth and improvement. Proactively identify and address program needs to ensure effective service delivery. Foster a collaborative, trauma-informed team culture aligned with NAMI Chicago&rsquo;s values and the vision for the Outbound Program. Actively participate in meetings, trainings, and coaching sessions to support team cohesion and service excellence.
 </li>
 <li>
 Quality Improvement: Quality assurance includes documentation review, and live and recorded conversation monitoring. Ensure the compliance to policy and workflows by Outbound Specialists. Provide feedback and clinical consultation support quality improvement and compliance to enhance service delivery and team performance.
 </li>
 <li>
 Training &amp; Development: Participate in ongoing training and professional development to remain current with best practices. Identify team and individual specialist training needs and retraining needs; collaborate with Crisis &amp; Support Operations management to implement effective learning strategies. Support onboarding and continued training for new staff and interns as directed by management.
 </li>
 <li>
 Wellness: Actively engage in your wellness and communicate support needs as appropriate. Support specialists in understanding and accessing wellness supports. Adhere to the organization&rsquo;s wellness policies.
 </li>
 <li>
 Other Duties: Perform other duties as assigned
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education and Experience
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in a social service field; Qualified Mental Health Professional (QMHP) consistent with the Illinois Administrative code.
 </li>
 <li>
 At least 1 year of experience providing training, lead work, and/or people management.
 </li>
 <li>
 At least 2-3 years of relevant experience providing social service support through telephonic outreach, crisis, and/or case management
 </li>
 <li>
 At least 2 years of experience working with vulnerable populations
 </li>
 <li>
 Computer Skills: proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, proficiency with Adobe Acrobat, Google Chrome, Windows operating systems, and other software routinely used by NAMI Chicago.
 
 
 </li>
 </ul>
 
 Essential Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Experience with and able to demonstrate ability to serve anyone in the greater Cook County area who contacts NAMI Chicago call centers. The NAMI Chicago call centers are a no-barriers access points to support, education and referrals for individuals and families living with mental health challenges, mental illnesses or other emotional stressors. This is especially true for our underrepresented and vulnerable populations, including social and racial/ethnic minorities, youth and young adults, and those with severe mental illness.
 </li>
 <li>
 Ability to make real-time rapid assessments of individuals during follow-up contact, as well as Outbound Specialist&rsquo;s needs, dexterity in judgement and navigation of a situation, recognition of appropriate utilization of leadership support and self-regulation of response to situations.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to effectively communicate with team members, those in crisis, their families, caregivers, and community stakeholders.?
 </li>
 <li>
 Exhibits sensitivity and empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance.
 </li>
 <li>
 Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility.
 </li>
 <li>
 Familiar with community resources and how to work with law enforcement and other community organizations (i.e., hospitals, outpatient clinics, etc.).
 </li>
 <li>
 Utilizes a growth mindset in supervisory tasks and connections with the team.
 
 
 </li>
 </ul>
 
 Welcome Qualifications
 
 
 
 <ul>
 <li>
 Previous experience at a social service warmline or hotline
 </li>
 <li>
 Bilingual in Spanish and English
 </li>
 <li>
 Certification in crisis interaction or suicide prevention
 </li>
 <li>
 Current ASIST or SafeTALK certification
 
 
 </li>
 </ul>
 
 Available Benefits
 
 
 
 <ul>
 <li>
 Company sponsored wellness activities.
 </li>
 <li>
 Medical, Dental and Vision benefits.
 </li>
 <li>
 Company sponsored Life and AD&amp;D Insurance and Long-Term Disability.
 </li>
 <li>
 401k Retirement plan.
 </li>
 <li>
 Critical llness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.
 </li>
 <li>
 Generous PTO.
 
 
 </li>
 </ul>
 
 NAMI Chicago is an inclusive employer, we welcome
 
 
 and
 
 
 encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.
 
 
 
 
 Salary Range: $57,000 - $60,000
 
</div>

988/Helpline Outbound Supervisor

<div>Description:

Type: Full-Time
Reports to: 988 Training Manager/Crisis &amp; Support Operations
Office Location: 224 W. Hill St., Suite 410, Chicago IL; this is a remote position due to being weekends and evenings; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office or other designated location as requested. Subject to change with notice.
Schedule: Monday &ndash; Friday 11 am to 7 pm. This is a fully remote position, but this is subject to change with notice. The training and onboarding schedule may differ from the regular work schedule.
Background:
The mission of the National Alliance on Mental Illness (NAMI) Chicago is to provide hope and improve the quality of life for those whose lives are affected by mental illness. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care.
General Job Description:
The 988/Helpline Outbound Supervisor supports NAMI Chicago&rsquo;s mission by directly supervising 988/HL Outbound shifts and the specialists who are supporting individuals. The NAMI Chicago Helpline and 988 Lifeline Crisis Center Outbound Program provides follow-up crisis intervention, emotional support, information, and resource referrals to people living with mental health conditions, their family members and caregivers, mental health providers, and the public following an initial contact with either call center. The 988/HL Outbound Supervisor provides oversight and live coaching to the specialists. In addition, the Supervisor provides support, assistance, and resources to individuals contacting 988 or the Helpline through phone call, text message, chat, and email as needed. This work centers on listening, supporting everyone&rsquo;s needs and advocating on their behalf as necessary. This role requires strong communication skills, emotional intelligence, and the ability to remain composed under pressure while multitasking across various platforms and tasks.
Essential Functions &amp; Responsibilities:<ul><li>
Shift Supervision: Supervise and support, provide oversight, guidance, and immediate direction to a team of specialists that, in-turn, provide support, information and referrals to contacts who consented for follow-up. Assist in live coaching in-the-moment, problem-solving and navigating issues as they arise during follow-up contact, including crisis contacts, in accordance with policies and procedures. Maintain consistent and effective communication throughout the shift with other supervisors and management. Respond promptly to requests for guidance and support.</li><li>
Supervision &amp; Leadership: Provide regular clinical and administrative supervision to the 988/HL Outbound Specialists to promote continual growth and improvement. Proactively identify and address program needs to ensure effective service delivery. Foster a collaborative, trauma-informed team culture aligned with NAMI Chicago&rsquo;s values and the vision for the Outbound Program. Actively participate in meetings, trainings, and coaching sessions to support team cohesion and service excellence.</li><li>
Quality Improvement: Quality assurance includes documentation review, and live and recorded conversation monitoring. Ensure the compliance to policy and workflows by Outbound Specialists. Provide feedback and clinical consultation support quality improvement and compliance to enhance service delivery and team performance.
</li><li>Training &amp; Development: Participate in ongoing training and professional development to remain current with best practices. Identify team and individual specialist training needs and retraining needs; collaborate with Crisis &amp; Support Operations management to implement effective learning strategies. Support onboarding and continued training for new staff and interns as directed by management.</li><li>
Wellness: Actively engage in your wellness and communicate support needs as appropriate. Support specialists in understanding and accessing wellness supports. Adhere to the organization&rsquo;s wellness policies.</li><li>
Other Duties: Perform other duties as assigned
</li></ul>Requirements:

Education and Experience<ul><li>
Master&rsquo;s degree in a social service field; Qualified Mental Health Professional (QMHP) consistent with the Illinois Administrative code.</li><li>
At least 1 year of experience providing training, lead work, and/or people management.</li><li>
At least 2-3 years of relevant experience providing social service support through telephonic outreach, crisis, and/or case management</li><li>
At least 2 years of experience working with vulnerable populations</li><li>
Computer Skills: proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, proficiency with Adobe Acrobat, Google Chrome, Windows operating systems, and other software routinely used by NAMI Chicago.</li></ul>
Essential Knowledge, Skills and Abilities:<ul><li>
Experience with and able to demonstrate ability to serve anyone in the greater Cook County area who contacts NAMI Chicago call centers. The NAMI Chicago call centers are a no-barriers access points to support, education and referrals for individuals and families living with mental health challenges, mental illnesses or other emotional stressors. This is especially true for our underrepresented and vulnerable populations, including social and racial/ethnic minorities, youth and young adults, and those with severe mental illness.</li><li>
Ability to make real-time rapid assessments of individuals during follow-up contact, as well as Outbound Specialist&rsquo;s needs, dexterity in judgement and navigation of a situation, recognition of appropriate utilization of leadership support and self-regulation of response to situations.
</li><li>Excellent verbal and written communication skills, with the ability to effectively communicate with team members, those in crisis, their families, caregivers, and community stakeholders.?</li><li>
Exhibits sensitivity and empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance.</li><li>
Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility.</li><li>
Familiar with community resources and how to work with law enforcement and other community organizations (i.e., hospitals, outpatient clinics, etc.).</li><li>
Utilizes a growth mindset in supervisory tasks and connections with the team.</li></ul>
Welcome Qualifications:<ul><li>
Previous experience at a social service warmline or hotline</li><li>
Bilingual in Spanish and English</li><li>
Certification in crisis interaction or suicide prevention</li><li>
Current ASIST or SafeTALK certification</li></ul>
Available Benefits:<ul><li>
Company sponsored wellness activities.</li><li>
Medical, Dental and Vision benefits.</li><li>
Company sponsored Life and AD&amp;D Insurance and Long-Term Disability.</li><li>
401k Retirement plan.</li><li>
Critical llness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.</li><li>
Generous PTO.</li></ul>
NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.
Salary Range: $57,000 - $60,000</div>

West Monroe

<div><div>Are you ready to make an impact?</div><div>
Senior Business Development Representative (BDR)

Lamina | Inside Sales | Remote / Hybrid (Chicago preferred) 


About Lamina

Lamina is a modern SaaS platform transforming how financial institutions manage syndicated and participation loans. Built to address long-standing inefficiencies, Lamina enables banks, credit unions, private credit and other lenders to manage the full loan lifecycle&mdash;from origination to servicing&mdash;in one unified platform.

Our platform connects institutions through a centralized, AI-enabled and API-first approach that streamlines collaboration, improves transparency, and replaces manual processes with real-time insights.

Backed by over 20 years of industry expertise, Lamina is redefining participation and syndication lending for a more connected and efficient future.

About the Role

We are hiring a Senior Business Development Representative to drive qualified pipeline and support complex sales cycles. This is a high-impact role requiring ownership of strategic outbound execution, and close collaboration with Business Development Executives (BDEs).

What You&rsquo;ll Do

Pipeline Generation &amp; Prospecting
Prospect into target accounts via email, phone, <ul><li>In</li>
</ul><ul><li>Execute outbound campaigns and generate new opportunities</li>
</ul><ul><li>Follow up quickly on inbound leads</li>
</ul><ul><li>Identify key stakeholders and buying centers</li>
</ul>
Sales Execution &amp; Collaboration
<ul>
<li>Qualify leads and schedule meetings for BDEs</li>
</ul><ul><li>Maintain accurate activity tracking in Salesforce and Hubspot</li>
</ul><ul><li>Partner with BDEs on account strategy and deal progression</li>
</ul>
Cross-Functional Impact
<ul>
<li>Collaborate with Marketing on campaigns and lead quality</li>
</ul><ul><li>Provide feedback to improve messaging and targeting</li>
</ul><ul><li>Contribute to outbound playbooks and best practices</li>
</ul>
What Success Looks Like
<ul>
<li>Consistently exceeding pipeline and meeting targets</li>
</ul><ul><li>Generating high-quality, multi-threaded opportunities</li>
</ul><ul><li>Strong conversion across inbound and outbound efforts</li>
</ul><ul><li>Becoming a trusted partner to BDEs</li>
</ul>
What We&rsquo;re Looking For

Experience
<ul>
<li>2&ndash;5+ years in BDR/SDR or inside sales roles</li>
</ul><ul><li>Proven success exceeding pipeline or meeting quotas</li>
</ul><ul><li>Experience in B2B SaaS, technology, or professional services</li>
</ul>
Skills &amp; Traits
<ul>
<li>Strong communication and business acumen</li>
</ul><ul><li>Highly organized and metrics-driven</li>
</ul><ul><li>Resilient, competitive, and coachable</li>
</ul><ul><li>Proactive &lsquo;hunter&rsquo; mentality</li></ul></div><div><div><div><div> 
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. 
 
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company&rsquo;s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.</div></div>
Seattle or Washington, D.C.
$66,600 - $77,000 USD</div><div>
Los Angeles
$66,600 - $77,000 USD</div><div>
New York City or San Francisco
$66,600 - $77,000 USD</div><div>
A location not listed above
$66,600 - $77,000 USD</div></div><div> 
<h3 class="jobSectionHeader">
Other consultancies talk at you. 
At West Monroe, we work with you.</h3>

We&rsquo;re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We&rsquo;re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what&rsquo;s next.

You&rsquo;ll feel the difference in how we work. We show up personally. We&rsquo;re right tin the room with you, co-creating through the challenges. With West Monroe, collaboration isn&rsquo;t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact. 


West Monroe is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe&rsquo;s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA)</div></div>

Business Development Representative, Lamina, US

Dyson

<div>
 
 About Us
 
 
 
 Dyson is a global technology enterprise. We&rsquo;re growing fast and our ambition is huge &ndash; more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
 
 
 We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
 
 
 
 About The Role
 
 
 
 This role is responsible is responsible for leading end-to-end outbound logistics strategy, execution, and continuous improvement across transportation, warehousing and distribution operations. This role owns cost, service and network performance while driving scalable infrastructure to support business growth. The role will carry full accountability for logistics P&amp;L performance, network optimization and capability development.
 
 
 Accountabilities
 
 
 This leader partners cross functionally with regional and global supply chain, finance, commercial, procurement and external vendors (warehouse &amp; transportation carriers that includes OTR, parcel, Air &amp; Ocean). The Senior Manager, Logistics is responsible for continually improving service while looking for ways to reduce costs through process improvement, network optimization and standardization across Dyson&rsquo;s Americas logistics operations. In addition, this role will help build the roadmap for innovation in delivery experience and establish key partnerships to ensure Dyson remains an industry leader.
 
 
 
 Essential Job Functions, Duties And Responsibilities
 
 
 
 Logistics Strategy &amp; Network Optimization
 
 
 <ul>
 <li>
 Develop and execute multi-year logistics strategy aligned to business growth plans.
 </li>
 <li>
 Lead network design initiatives including DC footprint, mode optimization, carrier strategy, and inventory flow improvements.
 </li>
 <li>
 Identify and deliver structural cost savings while improving service performance.
 </li>
 <li>
 Evaluate automation, digital tools, and process enhancements to future-proof logistics operations.
 
 
 
 </li>
 </ul>
 Financial Ownership &amp; Cost Management
 
 
 <ul>
 <li>
 Own logistics budget (transportation, warehousing, accessorials, systems).
 </li>
 <li>
 Deliver annual cost savings targets.
 </li>
 <li>
 Build and manage logistics forecasts, accruals, and monthly performance reporting.
 </li>
 <li>
 Lead carrier and 3PL contract negotiations in partnership with Procurement.
 
 
 
 </li>
 </ul>
 Transportation &amp; Distribution Execution
 
 
 <ul>
 <li>
 Oversee outbound transportation operations across all modes (parcel, LTL, FTL, intermodal)
 </li>
 <li>
 Establish carrier scorecards and performance management routines.
 </li>
 <li>
 Ensure OTIF (On Time In Full) service levels meet or exceed target.
 </li>
 <li>
 Mitigate risk through contingency planning and capacity management.
 
 
 
 </li>
 </ul>
 3PL &amp; Warehouse Operations Leadership
 
 
 <ul>
 <li>
 Lead 3PL partnerships with clear KPIs, SLAs, and governance structure.
 </li>
 <li>
 Ensure DC operations support peak demand and future volume growth.
 </li>
 <li>
 Lead quarterly business reviews (QBRs) with strategic partners.
 
 
 
 </li>
 </ul>
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Partner with Demand Planning, Customer Service, Sales, and Finance to align service and cost trade-offs.
 </li>
 <li>
 Lead and support the Global team supply chain initiatives.
 </li>
 <li>
 Influence executive stakeholders with data-driven recommendations.
 
 
 
 </li>
 </ul>
 Continuous Improvement &amp; Capability Building
 
 
 <ul>
 <li>
 Lead Lean/Six Sigma or CI initiatives to remove waste and improve flow.
 </li>
 <li>
 Implement dashboards and analytics to improve visibility and decision-making.
 </li>
 <li>
 Develop and mentor high-performing logistics team members.
 </li>
 <li>
 Build succession pipeline and strengthen organizational capability
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 7+ years&rsquo; experience in the logistics field.
 </li>
 <li>
 Bachelor&rsquo;s degree in logistics or related field.
 </li>
 <li>
 Strong computer skills, including MS excel and SAP.
 </li>
 <li>
 Deep knowledge of supply chain.
 </li>
 <li>
 Prior management experience.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Strong written and oral communication skills.
 </li>
 <li>
 Independent and able to solve problems.
 </li>
 <li>
 Strong attention to detail.
 </li>
 <li>
 Adaptable/flexible, organized, and able to multi-task
 </li>
 <li>
 Team Player
 
 
 
 </li>
 </ul>
 Compensation : $125,600 - $157,000 annually + bonus opportunity
 
 
 
 Benefits
 
 
 
 At Dyson, how we reward you is linked to our high-performance culture. But it&rsquo;s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you&rsquo;re in and the moments that matter.
 
 
 Financial benefits:
 
 
 <ul>
 <li>
 401K with up to a 4% match
 </li>
 <li>
 Company paid Life Insurance and AD&amp;D
 </li>
 <li>
 Flexible Savings Account (FSA) and Health Savings Account (HSA)
 
 
 
 </li>
 </ul>
 Lifestyle benefits:
 
 
 <ul>
 <li>
 Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
 </li>
 <li>
 Pre-tax Commuter Benefits (applicable areas only)
 </li>
 <li>
 Generous Child Care Leave Program
 </li>
 <li>
 Wellness Program
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Generous Dyson Product Discounts
 
 
 
 </li>
 </ul>
 Health benefits:
 
 
 <ul>
 <li>
 Multi-Level Healthcare Coverage Options
 </li>
 <li>
 Vision &amp; Dental Coverage
 </li>
 <li>
 Company paid Short-Term and Long-Term Disability
 
 
 
 </li>
 </ul>
 Dyson is an equal opportunity employer. We know that great minds don&rsquo;t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
 
 
</div>

Senior Logistics & Fulfillment Manager

House Buyers of America

<div><div><h3 class="jobSectionHeader">Inside Acquisitions Specialist/ Lead Manager</h3>
</div>
<div><div><div><div>The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.

What you will do:
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
About You:
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
Why we are a great place to work:
<ul>
<li>Our company is FULLY REMOTE!</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!</li>
<li>Number of houses sold increased 119% in Q1 2026 vs Q1 2025</li>
<li>Revenue increased 102% in Q1 2026 vs Q1 2025</li>
<li>We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC!</li>
</ul>
House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst &amp; Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America's fastest-growing companies.

Buyers of America is proudly a member of the Inc 5000 list. 
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.

www.HouseBuyersOfAmerica.com

Compensation Range $60,000-$95,000 inclusive of base and bonus</div></div></div></div></div>

Inside Sales Specialist / Lead Manager (Real Estate)

HMR Designs

<div><div><h3 class="jobSectionHeader">About the Role</h3>

The Event Sales Designer is a client-facing, full-time, in-office position responsible for generating new business, building lasting client relationships, and designing refined, luxury events that align with both creative vision and financial goals. This role represents HMR Designs through thoughtful design leadership, strategic sales, and exceptional client service.

Working collaboratively with internal teams and creative partners, the Event Sales Designer leads clients through the sales and design process from initial inquiry through execution, ensuring clarity, creativity, and seamless delivery at every stage.
<h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3>
<ul><li>Salary plus commission</li>
<li>Paid vacation and sick/personal time during the first year</li>
<li>Eligibility for health, dental, and vision insurance, FSA, STD, LTD, life insurance, 401(k), and cell phone reimbursement</li>
</ul><h3 class="jobSectionHeader">Schedule</h3>
<ul><li>Monday&ndash;Friday, 8:30am&ndash;5:00pm</li>
<li>Evenings and weekends as required by event schedules</li>
</ul><h3 class="jobSectionHeader">Reporting Structure</h3>
<ul><li>Reports to Director of Sales</li>
<li>No direct reports</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>Polished, professional client presence with strong interpersonal skills</li>
<li>Proven sales, negotiation, and relationship-building experience</li>
<li>Clear written and verbal communication with strong attention to detail</li>
<li>Highly organized and comfortable managing multiple projects simultaneously</li>
<li>Proactive, adaptable, and solution-oriented</li>
<li>Advanced hands-on floral design experience with strong knowledge of current industry styles and trends</li>
<li>Proficiency with macOS, Google Workspace, Adobe Creative Cloud, and related tools</li>
<li>Ability to quickly learn and use Direct, the company&rsquo;s proprietary event management system</li>
<li>Experience in event design, floral design, interior design, or a related creative field</li>
<li>Stylish business casual dress and excellent personal grooming required</li>
</ul><h3 class="jobSectionHeader">Responsibilities</h3>

Sales &amp; Client Relationships
<ul>
<li>Develop creative, profitable floral and event designs for weddings, corporate, and social events</li>
<li>Lead client meetings and mockups, aligning vision, budget, and expectations</li>
<li>Build and maintain a strong pipeline of new and returning clients</li>
<li>Participate in outbound sales and lead-generation efforts</li>
</ul>
Design Development &amp; Planning
<ul>
<li>Create proposals and event Creatives using Direct</li>
<li>Review inventory availability and pricing to support design concepts</li>
<li>Design floral models for mockups and event production</li>
<li>Ensure all designs align with HMR standards and brand aesthetic</li>
</ul>
Production &amp; Execution
<ul>
<li>Coordinate venue site surveys and assess installation logistics</li>
<li>Oversee custom projects, rentals, and subcontractor coordination</li>
<li>Collaborate with Event Producers, Floral Designers, and Production teams</li>
<li>Oversee on-site event execution, serving as a point of contact and ensuring seamless delivery</li>
</ul>
Systems &amp; Brand Support
<ul>
<li>Maintain accurate scheduling and client records</li>
<li>Communicate consistently with Management regarding event status</li>
<li>Support promotional events and special projects as needed</li>
</ul>
This role description outlines the general scope of responsibilities and may evolve based on business needs.

To apply, please email your resume to bobm@hmrdesigns.com</div></div>

Event Sales Designer

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Regional Banker/Teller within PNC's retail branch organization, you will be based in Chicago, IL at the Central branch. Bilingual Spanish or Polish is preferred.
 
Location address: 5455 W BELMONT AVE CHICAGO, IL 60641
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
 Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
 Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
 Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team Watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
 
Pay Transparency
 Base Salary: $37,190.00 – $69,000.00
 
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
 
Application Window
 Generally, this opening is expected to be posted for two business days from 04/27/2026, although it may be longer with business discretion.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Regional Banker/Teller

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