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988/helpline outbound supervisor Jobs in Chicago

988/helpline outbound supervisor

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(ord) full time compliance coordinator

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988 helpline outbound supervisor

Thomas Interiors

<div><div><div><h2 class="jobSectionHeader"><b>OPEN POSITIONS</b></h2></div></div></div>
<br><div><p><b>Position: </b>Project Manager<br>
<b>Status: </b>Full time, regular<br>
<b>Supervisor: </b>Project Management Team Lead<br>
<b>Core Hours:</b> The company&rsquo;s office hours are Monday-Friday, 8:30 a.m.-5:00 p.m. This position regularly requires significant engagement beyond/outside of these days and hours, according to business needs.<br>
<b>Location:</b> Chicago, IL and throughout the greater Chicago area<br>
<b>Compensation:</b> Salary of $70,000 to $85,000 plus a targeted bonus of up to $9,000 per year</p><p><b>
Position Overview: </b>The Project Manager plans, coordinates, and implements the order, delivery, and installation of contract furniture projects.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Serve as single point of contact for, and coordinate with, client, architect, general contractor, subcontractors, building manager, movers, installers, and project management company as required.</p><ul><li>Direct, coordinate and manage task assignments and completion for entire dealer team.</li></ul></li><li><p>
Develop work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer&rsquo;s goals.</p></li><li><p>
Maintain detailed project documentation, including documentation of key project decisions, customer requests, project revisions, etc.</p></li><li><p>
Provide timely, formal written communications throughout project to client, dealer and project team.</p></li><li><p>
Review specifications with project designer and determine order organization and phasing.</p></li><li><p>
Verify field measurements and coordinate core locations and power requirements.</p></li><li><p>
Coordinate change orders once order has been placed.</p></li><li><p>
Review ship dates for adherence to project schedule.</p></li><li><p>
Attend project construction meetings and verify site readiness for delivery and installation. (This may include travel out of state.)</p></li><li><p>
Coordinate and schedule delivery and installation of product.</p></li><li><p>
Provide packing list for warehouse team and site logistics plan for delivery and installation team.</p></li><li><p>
Review install drawings with project designer and lead installer.</p></li><li><p>
Supervise site installation for accuracy and timeliness.</p></li><li><p>
Identify punch items and oversee punch list resolution.</p></li><li><p>
Other duties, as assigned.</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
Proficiency in Microsoft Office Suite</p></li><li><p>
Exceptional written and verbal communication skills</p></li><li><p>
Ability to read drawings and specifications</p></li><li><p>
Detail-oriented and organized</p></li><li><p>
Creative problem solver</p></li><li><p>
Ability to multi-task and prioritize</p></li></ul><p><b>
Education &amp; Qualifications:</b></p><ul><li><p>
Bachelor&rsquo;s degree in architecture, interior design, engineering, planning, construction management, or related field or equivalent education and experience</p></li><li><p>
Minimum two years of experience in contract furniture, commercial interior design, project management, or related field</p></li></ul></div>

Project Manager

Clearway Health

<div>
 Welcome to Clearway Health -At Clearway Health, we&rsquo;ve been recognized as a Great Place to Work&reg; for four years in a row&mdash;and we&rsquo;re just getting started. We&rsquo;re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you&rsquo;re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you&rsquo;ll fit right in. If you&rsquo;re looking for a role where you can truly make an impact, keep reading below!
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for a certified pharmacy technician who&rsquo;s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Patient Liaison I, you&rsquo;ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.
 <br/>
 <br/>
 In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You&rsquo;ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy&mdash;and to the health system&rsquo;s overall performance.
 <br/>
 <br/>
 Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: it&rsquo;s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn&rsquo;t just a job&mdash;it&rsquo;s an opportunity to make a measurable impact on patient lives and business excellence at the same time.
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 <strong>
  Essential Responsibilities/Duties
  <br/>
  <br/>
 </strong>
 Patient Relationship Development and Client Sales &ndash; You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
 <br/>
 <br/>
 Sales and Enrollment
 <br/>
 <br/>
 <ul>
  <li>
   You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
  </li>
  <li>
   You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
   <br/>
   <br/>
  </li>
 </ul>
 Patient Retention
 <br/>
 <br/>
 <ul>
  <li>
   You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
  </li>
  <li>
   You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications.
  </li>
  <li>
   You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps.
   <br/>
   <br/>
  </li>
 </ul>
 Personnel Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
   <br/>
   <br/>
  </li>
 </ul>
 Internal &amp; External Relationships
 <br/>
 <br/>
 <ul>
  <li>
   You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
  </li>
  <li>
   You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
  </li>
  <li>
   You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
   <br/>
   <br/>
  </li>
 </ul>
 Operational Responsibilities
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 <br/>
 <ul>
  <li>
   You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.
  </li>
  <li>
   You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
  </li>
  <li>
   You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
  </li>
  <li>
   You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
  </li>
  <li>
   Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
  </li>
  <li>
   You play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or G.E.D. required, higher level education preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certificates, Licenses, Or Registrations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state of application is required.
  </li>
  <li>
   Active and unrestricted National Certification verified by PTCB or ExCPT.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of direct pharmacy experience required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
  </li>
  <li>
   Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
  </li>
  <li>
   Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
  </li>
  <li>
   Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
  </li>
  <li>
   Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
  </li>
  <li>
   Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program&rsquo;s goals.
  </li>
  <li>
   Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
  </li>
  <li>
   High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of outpatient pharmacy operations
  </li>
  <li>
   Knowledge of prescription insurance benefits, copay assistance programs
  </li>
  <li>
   Experience interacting with other healthcare professionals, MDs, RNs, RPhs, social work
  </li>
  <li>
   Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
  </li>
  <li>
   Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
  </li>
  <li>
   Knowledge of prior authorization request process to third party payors.
  </li>
  <li>
   Familiarity with 340B drug program and ACO hospital models.
  </li>
  <li>
   Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Special Working Conditions (On-call, Travel, Shift, Coverage)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $61,000 - $74,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
  <br/>
  <br/>
 </em>
 <em>
  The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
 </em>
</div>


Certified Pharmacy Technician: Lurie Children's Hospital

United Ground Express

<div><p><b>What to expect:</b></p>
<p>
As a Recruiting Representative, you will serve as a key point of contact throughout the candidate journey. Your day-to-day responsibilities will include conducting phone screens, coordinating interviews, communicating with candidates, and supporting onsite activities to ensure a positive hiring experience. You will also assist with hiring events, maintain candidate records, and partner closely with recruiters and hiring managers to help fill critical roles. This is a fast-paced, highly collaborative position that requires strong organization, attention to detail, and a passion for connecting people with opportunities.</p>
<p>
</p><p><b>How you will make an impact:</b></p>
<ul>
<li>Tracking candidate information and maintaining up-to-date candidate status information.</li>
<li>Candidate correspondence and follow-up, including offer paperwork, new hire information, and onboarding/training schedule information.</li>
<li>Candidate screening, Interview scheduling, coordination of interview days, candidate travel, and expense reimbursements</li>
<li>Ensuring Background Checks and any other pre-employment checks as required are documented and escalating potential issues to appropriate UGE/United Airlines support departments and leadership.</li>
<li>Organizing and maintaining candidate recruiting files including EEOC tracking as assigned</li>
<li>Performing administrative activities to maintain compliance (applicant files, etc.)</li>
<li>Provide standard and ad hoc management reporting.</li>
<li>Assisting Recruiters and acting as a liaison with candidate</li>
<li>Coordinating and providing support for job fairs</li>
<li>Collaborating cross-departmentally on talent acquisition strategies and projects</li>
<li>Perform administrative support functions as necessary for the Talent Acquisition team including ordering supplies, scheduling meetings, organizing travel and other related support activities.</li>
<li>Source/prescreen prospective candidates as necessary.</li>
</ul>
<p><b>What you will bring:</b></p>
<p><i>
Required Experience, Qualifications &amp; Skills:</i></p>
<ul>
<li>High School diploma required; Associate degree preferred.</li>
<li>2+ years of administrative support experience</li>
<li>2+ years of call center/customer support experience preferred.</li>
<li>Experience in a Human Resources, Recruitment, or Staffing environment and/or familiarity with talent acquisition processes.
</li><li>High level of MS Office proficiency required; experience with Applicant Tracking Systems</li>
<li>Ability to multitask and prioritize.</li>
<li>Strong organizational skills and detail orientation</li>
<li>Willingness to travel up to 30%-40%</li>
</ul>
<p><b>Total Rewards:</b></p>
<p><i>
Salary will be competitive and commensurate with experience.</i><b><i>
</i></b></p><p><i>As a UGE employee you'll receive the following:</i></p>
<ul>
<li>Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.</li>
<li>Discount Program: 20% off for flight tickets with United Airlines</li>
<li>Vacation, Sick Time, and Floating Holidays</li>
<li>Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance</li>
<li>Flexible Spending Accounts, Long Term Disability,</li>
<li>401(k)</li>
<li>Paid Training</li>
<li>Paid parking or transportation assistance</li>
<li>Participation in the UGE annual incentive plan<b>
</b></li></ul><p><b>ADA Specifications</b></p>
<ul>
<li>Ability to operate a computer to enter and retrieve data</li>
<li>Requires ability to sit, stand and walk for extended periods of time</li>
<li>Ability to communicate and interact with others in the English language, both oral and written</li>
<li>Ability to pass all pre-screening clearances applicable to position qualifications.</li>
</ul>
<p></p><p><i>UGE is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBTQ</i></p>
<p><i>
United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
</i></p><p></p><p><i>Note: For </i><b><i>internal UGE </i></b><i>candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: </i><b><i>Internal_Candidate_Eligibility_Form.2025</i></b></p></div><p></p>

(ORD) Recruiting Representative

Little Village Nursing and Rehabilitation Center

<div><p><b><i>Purpose/Position Summary:</i></b></p>
<p>
The primary purpose of this position is to provide group psychosocial rehabilitation services to adults within a long term care/nursing home setting. This position participates with the interdisciplinary team to develop, implement and evaluate effective therapeutic services via facility programming.</p><br>
<p></p>
<p><b><i>
Responsibilities/Essential Functions:</i></b></p>
<p>
Every effort has been made to identify the essential duties of this position. However, this job description in no way states or implies that these are the only duties you will be required to perform, and such duties may change at any time, with or without notice. The omission of specific statements of duties does not exclude them from the position if the work is: similar, related, is in the best interest of resident care/safety or is an essential function of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</p>
<div>
1. Direct Service</div>
<div>
a. Provide socialization/stimulation to residents in the facility.</div>
<div>
b. Monitor or assist with facility smoking programs.</div>
<div>
c. Conduct socialization/psychosocial groups as directed by supervisor.</div>
<div>
d. Assist CNA/Nursing staff at meal time with passing trays and clean up.</div>
<div>
e. Assist with crisis intervention as needed.</div>
<div>
f. Assist residents going into the community who require supervised access.</div>
<div>
g. Assist residents who may require 1:1 sessions and/or other interventions.</div>
<div>
h. Provide 1:1 sessions under the direction of the Social Service Director/PRSD/PRSC to promote self-maintenance, socialization, group attendance, etc.</div>
<div>
i. Assist residents when going to appointments outside the facility.</div>
<div>
j. Assist with all ancillary appointments in the facility: dentist, podiatrist, audiologist and psychologist.</div>
<div>
k. Assist residents with the management of personal items.</div>
<div>
l. Assist with contraband management, including room searches.</div><br>
<div></div>
<div>
2. Record Keeping</div>
<div>
a. Planning Groups/Individual Sessions.</div>
<div>
b. Maintain accurate records, including documentation of 1:1 sessions at a minimum of one time per month or more frequently as indicated and group session attendance/summaries.</div>
<div>
c. Conduct groups/activities as components of the facility&rsquo;s psychiatric rehabilitation program around: self-maintenance, social functioning, community living, occupational skills, substance abuse interventions and symptom management.</div>
<div>
d. Assist with setting up for group activities and ancillary service programs, as well as encourage resident participation.</div>
<div>
e. Participate in treatment, program planning and in-service trainings.</div><br>
<div></div>
<div>
3. Facility Training and Activities:</div>
<div>
a. Participate in treatment, program planning and in-service training.</div><br>
<div></div>
<div>
4. Miscellaneous:</div>
<div>
a. Ensure that all elements of the facility&rsquo;s Abuse and Neglect policies are maintained and enforced.</div>
<div>
b. Ensures HIPAA compliance is maintained at all times.</div>
<div>
c. Possess ability to make independent decisions when circumstances warrant such action.</div><br>
<div></div>
<div>
5. All other duties as assigned.</div><br>
<p></p>
<p><b><i>
Required/Preferred Education &amp; Experience:</i></b></p>
<div>
1. High School diploma or GED equivalent required. CNA certification preferred.</div>
<div>
2. Minimum of 1 year experience in a skilled/long term care facility or a mental health facility preferred.</div>
<div>
3. Bachelor Degree in Psychology or Social Service</div><br>
<div></div>
<div><b>
Physical Demands:</b></div>
<div>
The physical demands of this position must be met by an employee to successfully perform the essential functions and duties of this position, with or without accommodation.</div><div><br>
</div><div>This position is very active and requires prolonged walking, standing, sitting, bending, kneeling and crouching constantly during shift.</div><br>
<div></div>
<div>
The employee must frequently move (lift, push, pull, etc.) objects and residents weighing over 50 pounds.</div><br>
<div></div>
<div>
The employee must be capable of effectively communicating with residents, family members, peers, visitors, government agencies/personnel and the general public.</div><br>
<div></div>
<p>
The vision abilities required by this position include: close/distance, color, peripheral, depth perception and ability to adjust focus.</p></div><p></p>

PRSC

Explore 4+ 988 helpline outbound supervisor in Chicago this June. Find roles across top companies and apply now to boost your career.

4 988 helpline outbound supervisor jobs In Chicago

Project Manager

Certified Pharmacy Technician: Lurie Children's Hospital

(ORD) Recruiting Representative

PRSC