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call center associate_ on-site Jobs in Chicago

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client support coordinator Jobs in Chicago

client support coordinator

customer care agent

customer service associate Jobs in Chicago

customer service associate

customer service agent full time

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b>
</p><ul><li>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li><li>
Assist international passengers through customs/immigration, including baggage recheck</li><li>
Deliver boarding passes, international flight documents and customs/immigration forms</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

KeyBank

<div><p><b>Location:</b></p>
4910 Tiedeman Road, Brooklyn Ohio<p></p><p><b>
Department:</b> Contact Center Technology<br>
<b>Experience:</b> 4+ years</p><p></p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
KeyBank is seeking a <b>Lead AI Engineer</b> to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences.</p><p>
Unlike a traditional technical lead role, this position is deeply focused on <b>hands-on AI engineering and solution delivery</b>. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives.</p><p>
The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks.</li><li>
Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives.</li><li>
Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements.</li><li>
Own end-to-end delivery of complex AI features, from concept and design through deployment and production support.</li><li>
Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences.</li><li>
Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies.</li><li>
Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios.</li><li>
Provide technical mentorship and code review support while contributing directly to development efforts.</li><li>
Establish engineering best practices for AI solution development, testing, deployment, and observability.</li><li>
Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness.</li><li>
Ensure solutions comply with security and regulatory requirements (PII / PCI).</li></ul><p></p><h3 class="jobSectionHeader"><b>
Required Skills &amp; Qualifications</b></h3><ul><li>
4+ years of software engineering experience, including 2+ years as a <b>Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role</b>.</li><li>
Strong hands-on experience building and deploying AI-powered applications and services.</li><li>
Strong, hands-on experience with Node.js / TypeScript.</li><li>
Proven experience designing and delivering cloud-native solutions on GCP.</li><li>
Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks.</li><li>
Solid understanding of microservices architecture, APIs, and distributed systems.</li><li>
Hands-on Kubernetes experience, including GKE cluster setup and platform operations.</li><li>
Experience with IVR, voice bots, conversational AI, or contact center technologies.</li><li>
Strong collaboration skills across engineering, product, and operations teams.</li><li>
Excellent technical judgment, communication, and problem-solving skills.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain).</li><li>
Experience developing AI agents, orchestration workflows, and multi-agent solutions.</li><li>
Knowledge of voice flows, call routing, containment, and agent escalation.</li><li>
Experience working in regulated or financial services environments.</li><li>
Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code.</li><li>
Experience working in Agile delivery models at enterprise scale.</li><li>
Demonstrated experience with Agentic &quot;Vibe Coding&quot; &mdash; rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows.</li></ul><p></p><p><i>
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.</i></p><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p><p>
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.</p><p></p>
Job Posting Expiration Date: 09/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p><br>
<p></p>
#LI-Remote</div>

Lead AI Engineer

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.</li><li>
The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><div><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></div><ul><li>
Move baggage and cargo of various weights to and from aircraft</li><li>
 Drive and operate belt loaders</li><li>
 Service aircraft at gates with ground power and air conditioning</li><li>
 Tow and pushback aircraft from gates</li><li>
 Service aircraft lavatories and water ports</li><li>
 Clean interior of aircraft when needed</li><li>
 Position beverage and luggage carts around the ramp area</li><li>
 Works outdoors in various weather conditions</li><li>
 Work shifts that include irregular and/or extended hours, weekends and holidays.</li></ul><div>
Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do (cont.)</b></h2></div><div><p><b>
General</b></p><ul><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Perform all functions in accordance with safety procedures and policies</li><li>
Wear uniforms as required by company policy</li><li>
Wear all personal protective equipment (PPE) in accordance with rules and regulations</li><li>
Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b></p><ul><li>
De-ice aircraft by directing a chemical/water stream at aircraft surfaces</li><li>
Perform catering service</li><li>Reasonable accommodations may be made for qualifying individuals with disabilities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><ul><li>
High school diploma or GED or international equivalent</li><li>
Must be 18 years of age or older</li><li>
Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts</li><li>
Must have knowledge of and ability to use basic computer skills</li><li>
People-oriented and highly motivated, with a positive and cooperative attitude</li><li>
Good communication skills</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Ability to obtain jet bridge certification</li><li>
Must have the ability to pass the US Postal Service background check</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Ramp Service Agent Part Time

Airport Express Shuttle, Inc.

<p><strong>Job Overview</strong><br /><br /><strong>Job Title:</strong> <strong>Customer Service Representative</strong><br /><strong>Company:</strong> <strong>Airport Express Shuttle, Inc.</strong><br /><strong>Location:</strong> <strong>Remote (United States)</strong><br /><strong>Employment Type:</strong> <strong>Full-Time and Part-Time positions available</strong><br /><br />Airport Express Shuttle, Inc. is seeking dedicated and personable Customer Service Representatives to join our remote team. As a leading provider of affordable and convenient airport shuttle services, we pride ourselves on offering a friendly and reliable experience for our passengers. In this role, you will be the first point of contact for our customers, playing a vital part in upholding our commitment to exceptional service. The ideal candidate will be an excellent communicator with a passion for helping people, ensuring every customer interaction is positive and efficient.<br /><br /><strong>Responsibilities</strong><br /><br />* Respond promptly and professionally to customer enquiries via phone, email, and live chat.<br />* Assist customers with booking new reservations, amending existing bookings, and processing cancellations.<br />* Provide accurate and detailed information regarding our shuttle services, schedules, pricing, and policies.<br />* Resolve customer issues, complaints, and queries with patience and empathy, aiming for first-contact resolution.<br />* Liaise effectively with our drivers and dispatch team to coordinate pickups and resolve any logistical challenges.<br />* Maintain precise and up-to-date records of customer interactions and transactions in our company database.<br />* Proactively identify opportunities to improve the customer experience and communicate feedback to the management team.<br />* Manage multiple tasks simultaneously in a fast-paced environment while maintaining a high standard of quality.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer service or a client-facing role is essential.<br />* Exceptional verbal and written communication skills with a professional and friendly telephone manner.<br />* Strong problem-solving skills and the ability to think critically under pressure.<br />* Excellent organisational and time-management abilities.<br />* Proficiency in using computers, with confidence in navigating CRM systems and standard office software.<br />* Must have a reliable high-speed internet connection and a quiet, dedicated home office space.<br />* A self-motivated and disciplined approach to working independently in a remote environment.<br />* Experience within the travel, transport, or hospitality industry is highly desirable but not required.</p>

REMOTE Customer Service Representative - Part Time & Full Time (1)

Canteen

<div><ul><li>We are hiring immediately for a full time <b>BARISTA </b>position.</li><li><b>
Location</b>: Canteen - 35 West Wacker, Chicago, IL 60602. <i>Note: online applications accepted </i><i>only</i><i>.</i></li><li><b>
Schedule</b>: Full time schedule. Monday through Friday, hours may vary. Further details upon interview.</li><li><b>
Requirement</b>: Previous experience is not necessary.</li><li><b>
Pay Range:</b> $18.00 per hour to $20.00 per hour.<br>
<ul><li><i>Internal Employee Referral Bonus Available</i></li></ul></li></ul><p>
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg</p><p><b>
About Canteen:
</b></p><p>Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen&rsquo;s solutions include markets, office coffee and snacks, unattended retail, and culinary.<br>
<br>
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our <i>growth</i>. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we&rsquo;ll supply the <i>opportunity </i>and innovation. Together, we&rsquo;ll continue to transform our industry.</p><p>
Come for the job, stay for the career. We are Canteen.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p><br>
<b>
Summary: </b>Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner.
<br>
<br>
<b>Essential Duties and Responsibilities:
</b></p><ul><li>Prepares espresso orders for customers and catering using standard measures and recipes.
</li><li>Enters orders accurately into POS device; accepts cash and charge payments.
</li><li>Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
</li><li>Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
</li><li>Maintains sanitation and orderliness of all equipment, supplies and utensils.
</li><li>Ensures proper food preparation by using approved recipes and following prescribed production standards.
</li><li>Keeps display equipment clean and free of debris during meal service.
</li><li>Cleans equipment and workstation thoroughly before leaving the area for other assignments.
</li><li>Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
</li><li>Serves customers quickly and efficiently, and prevents delays in serving lines.
</li><li>Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
</li><li>Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
</li><li>Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
</li><li>Performs other duties as assigned.
</li></ul></div></div></div><p><b>Associates at Canteen are offered many fantastic benefits.</b></p><p><b>
Full-time and part-time positions offer the following benefits to associates</b>: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</p><p><b>
Full-time positions also offer the following benefits </b>to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).</p><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><p>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf</p><p><b>
About Compass Group: Achieving leadership in the foodservice industry</b></p><p><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p><p>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p><p>
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/</p><p>
Applications are accepted on an ongoing basis.</p><p>
Canteen maintains a drug-free workplace.</p><p>
Req ID:1556616</p><p>
Canteen</p></div>

BARISTA (FULL TIME)

Kyo & TE'AMO

<p><b>Who we are:</b></p><p>We are a local women owned, fast-growing, bubble tea &amp; dessert cafe. We have 21 locations right now and are expanding. We are looking for excited, responsible, optimistic team members to join our team in order to promote our &ldquo;Love for tea, love for health, love for others&rdquo; brand!</p><p><b>What you will do:</b></p><p>The role of the Amorista is to ensure the overall success and operation needs of the store are met while supporting and providing teamwork to the team members. The Amorista enjoys working in a fast-paced environment and can work efficiently under pressure. The Amorista will provide exceptional customer service and quality drinks and desserts. With a high reputation at Te&rsquo;amo Organic, the Amorista must possess a high sense of responsibility, quality, ethics, and integrity.</p><p><b>Responsibilities</b></p><p>● Work in store alongside other Amoristas and upper management</p><p>● Serve customers in a fast, efficient manner, smile face and friendly customer service</p><p>● Solve customer questions and complaints in patience, answer phone calls</p><p>● Responsible for protecting the store&rsquo;s assets by following correct food safety, security, company&rsquo;s property, and cash handling</p><p>● Make continuous improvements towards store sales and customer service</p><p>● Communicate and report back the above responsibilities with manager and assistant manager</p><p><b>Qualifications</b>:</p><p>● Previous restaurant / coffee shop experience (preferred, not required)</p><p>● Ability to demonstrate teamwork and provide excellent hospitality</p><p>● Communication skills, passionate with work</p><p>● Weekend and holiday availability</p><p>● Stand and walk constantly for entire shifts.</p><p>● Lift, carry, stack, push or pull heavy objects up to 50 pounds</p><p>● Position will require passing Te&rsquo;amo Organic&rsquo;s Amorista training</p><p><b>Compensation</b>:</p><p>Competitive base salary (based on experience)</p><p>PART TIME / FULL TIME</p><p><b>Benefits</b>:</p><p>● Employee discounts</p><p>● Birthday perks</p><p>● Paid training</p><p>● Tips</p><p>● Promotion Opportunities</p><p>Job Type: Part-time</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul><p>Application Question(s):</p><ul><li>Available to work the following shift(s): (Day Shift, Nigh Shift, Weekday Shift, Weekend Shift)</li></ul><p>Experience:</p><ul><li>Guest services: 1 year (Required)</li><li>Barista experience: 1 year (Required)</li></ul><p>Work Location: In person</p>

Barista (36 S Michigan Ave)

Federal Reserve Bank of Chicago

<div><h2 class="jobSectionHeader"><b>Company</b></h2>
Federal Reserve Bank of Chicago<p></p>
This role is remote with travel and may be performed from anywhere within the continental United States. Candidates located near a major airport hub are preferred to support the travel needs of the position.<br>
<br>
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine&reg; Solutions, Fedwire&reg; Funds and Securities, the National Settlement Service (NSS), FedCash&reg;1, FedACH&reg;, Check Services, and the FedNow&reg; Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
<br>
<br>
The Senior National Relationship Manager serves as a strategic advisor for the Federal Reserve Financial Services&rsquo; largest and most complex customer organizations. This role leads high impact customer engagement, provides informed guidance to executive level stakeholders, and ensures alignment between customer priorities and FRFS strategic goals.<br>
<br>
This position is considered expert level and performs unique work of high complexity that has broad impact on the organization. The incumbent works independently with minimal supervision. This position has no direct reports and may assign work, provide direction, or act as a mentor to junior staff.<p></p><p><b>
Your Responsibilities</b></p><ul><li>
Expert demonstration of building and maintaining strong relationships with complex customer organizations, engaging stakeholders across all relevant business lines.</li><li>
Develops solutions to complex business scenarios, presents ideas to customers, and overcomes difficult objections and issues raised by customers.
</li><li>Demonstrated performance in managing critical customer or FRFS disruptions.</li><li>
Demonstrated performance in ensuring FRFS System priority objectives are managed and escalated appropriately across portfolio of accounts.</li><li>
Acts as a leader within the team, offering consultation and support to junior/new members of the team.</li><li>
Drives portfolio performance and supports product and service evolution through customer intelligence and facilitates cross‑functional collaboration across Treasury product, operations, technology, and risk teams.</li><li>
Establishes customer intelligence, identifies at‑risk business, and communicates critical updates for reporting and dashboards.</li><li>
Advises executive‑level leaders by preparing relevant customer insights and initiating senior‑level engagements when appropriate.</li><li>
Monitors portfolio revenue, volume, and variances, developing proposals that align customer opportunities with FRFS value‑added services.</li><li>
Leads development of service proposals and oversee the initiation of service for new customers and support for non-routine customer problems.</li></ul><p></p><p><b>
Your Background
</b></p><ul><li>Bachelor's degree in a related field, or commensurate specialized training, certification, or work experience</li><li>
Minimum seven years of work experience<br>
Proven mastery of technical skills, product knowledge, and competitive awareness</li><li>
Advanced knowledge of the Federal Reserve System and the products, services, practices and procedures of the FR Financial Services
</li><li>Expert understanding of sales principles and practices</li><li>
Ability to work collaboratively to accomplish the goals and objectives of the System
</li><li>Excellent organizational and time management abilities
</li><li>Strong written and verbal communication skills</li><li>
Independent thinking and strong decision making
</li><li>Recognized as internal and external thought leader in own technical discipline
</li></ul><p></p><p><b>What we Offer
</b></p><p></p><ul><li>Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria</li><li>A learning environment with opportunities to gain new skills and grow your career</li></ul><p></p><p><b>
Additional Requirements</b></p><ul><li>
Valid driver&rsquo;s license</li><li>
Ability to travel up to 75% of the time.</li><li>
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.</li><li>
This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and could take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.</li><li>
As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank&rsquo;s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.</li></ul><p></p><p>
The expected starting salary range for this position is between $159,800 and $189,000 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant&rsquo;s relevant experience, skills, internal equity, and alignment with geographic and other market data.</p><p></p><p>
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.</p><p></p><p><i>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.</i></p><p></p><h2 class="jobSectionHeader"><b>
Full Time / Part Time</b></h2>
Full time<p></p><h2 class="jobSectionHeader"><b>
Regular / Temporary</b></h2>
Regular<p></p><h2 class="jobSectionHeader"><b>
Job Exempt (Yes / No)</b></h2>
Yes<p></p><h2 class="jobSectionHeader"><b>
Job Category</b></h2>
Customer Experience Family Group<p></p><h2 class="jobSectionHeader"><b>
Work Shift</b></h2>
First (United States of America)<p></p><p><i>
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.</i></p><p></p><p>
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.</p><p></p><p>
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Senior National Relationship Manager

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