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associate client success manager Jobs in Chicago

associate client success manager

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customer care agent

Above Lending

<div>
 
 Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.
 
 
 
 We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.
 
 
 
 
 
 
 Above Lending is seeking a dedicated and experienced Customer Care Agent to join our team. As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for assisting customers with payments, navigating their accounts, and facilitating any necessary account changes. This position requires effective communication skills, critical thinking abilities, and a strong focus on customer satisfaction.
 
 
 
 
 &nbsp;
 
 
 
 This is a full-time position, working fully remote. We are actively seeking candidates that can work from 10:00am - 7:00pm CT.
 
 
 
 
 
 
 You will
 
 <ul>
 
 <li>
 Assist customers with inquiries, account navigation, payments, and account changes via phone or email
 </li>
 
 <li>
 Provide exceptional customer service by actively listening to customer concerns and addressing them promptly and accurately
 </li>
 
 <li>
 Utilize critical thinking and problem-solving skills to resolve customer issues and inquiries effectively
 </li>
 
 <li>
 Multitask efficiently and adapt to changing priorities in a fast-paced environment
 </li>
 
 <li>
 Perform data entry tasks accurately and efficiently to update customer information and account details
 </li>
 
 <li>
 Follow instructions and company policies diligently to ensure compliance and consistency in customer interactions
 </li>
 
 <li>
 Manage time effectively to meet service level agreements and maintain high-quality customer support
 </li>
 
 <li>
 Collaborate with team members and other departments to resolve complex customer issues and improve processes
 </li>
 
 <li>
 Drive company goals and objectives in every customer interaction
 </li>
 
 
 </ul>
 
 
 
 
 You have
 
 <ul>
 
 <li>
 Excellent listening and understanding skills to comprehend customer needs and concerns
 </li>
 
 <li>
 Outstanding verbal and written communication skills to effectively communicate with customers and colleagues
 </li>
 
 <li>
 Strong critical thinking and problem-solving abilities to address customer inquiries and resolve issues promptly
 </li>
 
 <li>
 Ability to multitask and adapt to changing priorities in a fast-paced environment
 </li>
 
 <li>
 Proficient data entry skills with high accuracy and attention to detail
 </li>
 
 <li>
 Excellent time management skills to prioritize tasks and meet deadlines
 </li>
 
 <li>
 Experience with Talkdesk, GDS, LoanPro, Zendesk, Microsoft Office, and Google Suite is a plus
 </li>
 
 <li>
 Two (2) or more years of experience in the financial services industry preferred
 </li>
 
 <li>
 Two (2) or more years of experience working in a contact center environment is preferred
 </li>
 
 
 </ul>
 
 
 
 
 
 
 
 If you possess the required skills and experience and are passionate about delivering excellent customer service, we encourage you to apply for the Customer Care Agent position at Above Lending. Join our team and be a part of providing outstanding support to our valued customers. Apply now!
 
 
 
 
 
 
 Join our dynamic team and contribute to Above Lending&rsquo;s success as we continue to provide innovative lending solutions to our customers.
 
 
 
 &nbsp;
 
 
 
 
 Under the California Consumer Privacy Act (&ldquo;CCPA&rdquo;), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together &ldquo;job applicants&rdquo;) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.
 
 
 
 
 &nbsp;
 
 
 
 *Above Lending is an equal opportunity Employer*
 
 
 
 
 Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 
 In addition to base compensation, this position qualifies for performance bonuses. Agents have a potential earn a monthly bonus based on qualifying metrics, subject to the terms outlined in the company's commission plan.&nbsp;
 
 
 
 The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities.
 
</div>

Customer Care Agent

Convey

<div><div>Why p44LSP.ai?

At project44, we believe in better &mdash; and p44LSP.ai is what better looks like for the logistics service provider market.

For years, project44 focused on global shippers as our core customer. That focus worked. Our Shipper business is a category leader growing 20% year-over-year. That strength is what makes the next chapter possible.

Shippers and LSPs are fundamentally different businesses. Shippers buy logistics software to support their core operations. Logistics Service Providers &mdash; freight forwarders, brokers, and 3PLs &mdash; sell logistics as their product. Their software is their competitive edge. They buy fast, build on APIs and agents, and reward teams that ship in weeks, not quarters.

This is why we created p44LSP.ai: a dedicated, AI-native division built to serve the LSP market with the focus, speed, and resources it deserves. It's the scope and ownership of an AI startup, backed by the infrastructure of a $124M business &mdash; 259K carriers, billions of shipment outcomes, agents in production, and direct access to project44's data graph, carrier network, and enterprise relationships.

This is a small, hand-picked team operating across Chicago, San Francisco, Bangalore, and the EU. Flat org. Forward-deployed engineering. AI coding tools across the workflow. Agents as the product surface. Customers who pilot in weeks and tell you what they think directly.

The LSP market is moving fast. AI agent startups are growing 300%+ year-over-year, and seven of eight sell to LSPs. We have the data position, the platform, the customers, and now the team. We're hiring the engineers who will build it with us.

AI at project44

We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers

If you&rsquo;re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team &ndash; we should talk.

The Role

Most engineers build for customers. FDEs build with them. You'll be embedded directly with high-value LSP accounts &mdash; owning integration architecture, customizing agent workflows, and serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network &mdash; replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks, not quarters.

What You'll Work On
<ul>
<li>Own end-to-end integration for dedicated LSP accounts &mdash; configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantly</li>
<li>Unify disparate customer data into a single actionable signal &mdash; driving dynamic interoperability across core business systems</li>
<li>Customize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling &mdash; reducing time-to-value and making adoption feel natural</li>
<li>Feed the right context to agents and debug decisions when they go wrong &mdash; tracing failures back to the specific data point, prompt, or tool use that caused them</li>
<li>Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day</li>
<li>Serve as the ground truth &mdash; we can't build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and when</li>
</ul>
What We're Looking For

Qualifications
<ul>
<li>5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role</li>
<li>Mastery of API-first design and bi-directional webhook configuration</li>
<li>Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar)</li>
<li>Hands-on integration experience with TMS, WMS, or ERP systems</li>
<li>Strong debugging skills across distributed, agent-driven workflows</li>
<li>Deep domain knowledge in logistics &mdash; freight procurement, load tendering, carrier management, and exception handling. LSP customers don't trust engineers who don't understand their world. You need to speak their language to earn the right to change how they work.</li>
</ul>
Nice to Have
<ul>
<li>Experience with agentic AI systems &mdash; context feeding, prompt engineering, tool invocation, stateful agents</li>
<li>Prior experience in a forward-deployed or field engineering role</li>
<li>Containerization and orchestration (Docker, Kubernetes)</li>
</ul>
How You Work
<ul>
<li>You take ownership of outcomes, not just deliverables</li>
<li>You bring back what you see in the field and use it to make the product better</li>
<li>You move fast, iterate in the open, and don't wait for perfect conditions</li>
<li>You can translate technical complexity to both engineers and LSP operators without losing either audience</li>
</ul>
Work Authorization: Candidates must be authorised to work in the US without current or future employer-sponsored visa support.

In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters 3 days a week. Together, we&rsquo;re building something extraordinary&mdash;learn, grow, and thrive in our fast-paced, transformative environment.

Diversity &amp; Inclusion

At project44, we're designing the future of how the world moves. As we work to deliver a truly world-class product, we're intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day.

project44 is an equal opportunity employer. If you share our values and passion for the future of logistics, we'd love to review your application. Even if you don't meet 100% of the requirements, please consider applying &mdash; studies show you can still be a strong candidate at 50%.

For any accommodation needed during the hiring process, please email recruiting@project44.com.</div></div>

Senior Forward Deployed Engineer

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 
 About Our Team
 
 
 
 Lenovo is building Quantum, a next‑generation hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the engineering organization that powers Qira, Lenovo&rsquo;s cross‑device Personal AI.
 
 
 We are hiring a
 
 Machine Learning Engineer
 
 to own the full agentic stack &mdash; from LLM orchestration, tool use, memory, and production deployment on devices.
 
 
 
 Location:
 
 Chicago, IL is highly preferred (Hybrid, 3 days onsite, 2 days remote)
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Design and ship agentic LLM pipelines: multi-step reasoning, tool use, reflection loops, and long-horizon planning and memory.
 </li>
 <li>
 Build evaluation frameworks to measure agent reliability and safety across different tasks.
 </li>
 <li>
 Build and maintain RAG systems, vector stores, and external tool integrations.
 </li>
 <li>
 Deploy and scale agent systems in production; translate relevant research into working systems.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years in ML or applied AI with strong hands-on LLM experience (prompting, fine-tuning, inference optimization) on devices.
 </li>
 <li>
 Experience in Python and the modern ML stack (PyTorch, Hugging Face, vLLM or equivalent)
 </li>
 <li>
 Proven experience with agentic frameworks (LangGraph, AutoGen, CrewAI, or custom) and tool-use patterns (function calling, MCP, structured outputs)
 </li>
 <li>
 Experience with RAG architecture, embedding models, and LLM evaluation methodology
 </li>
 <li>
 Experience with software engineering fundamentals (python and at least one other programming language).
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Rust experience for performance-critical inference or runtime components
 
 
 </li>
 </ul>
 The base salary budgeted range for this position is $145K - $155K. Individuals may also be considered for bonus and/or commission.
 
 
 Lenovo&rsquo;s various benefits can be found on www.lenovobenefits.com.
 
 
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Machine Learning Engineer

Zekelman Industries

<div>You may not know our name, but you know our products. What we make is part the places where we live, work and play &ndash; all day, everyday.
Zekelman is a family of companies &mdash; 100% domestic manufacturers &mdash; with a legacy dating back to 1877. We&rsquo;re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more.
Come build a career you believe in.
About the Role
As a Supply Chain Analyst at Atlas Tube Zekelman Industries, you will play a key role in supporting the organization&rsquo;s Automated Inventory Management (AIM) program through data management, reporting, and process optimization. This position is responsible for maintaining accurate customer and inventory data, monitoring system performance, and identifying opportunities to improve supply chain efficiency and customer service.
You will collaborate closely with the AIM Inventory Manager, IT, Sales, Operations, and Customer Experience teams to support automated replenishment processes and continuous improvement initiatives. This is a full-time, onsite role located in Chicago, IL.
This role is ideal for a highly analytical, detail-oriented professional who thrives in a fast-paced environment and enjoys solving operational and process-related challenges through data-driven insights.
What You&rsquo;ll Do<ul><li>
Administer and maintain data critical to the AIM process, including setup and management of new AIM accounts.</li><li>
Identify and resolve data errors, system issues, and tolerance exceptions related to AIM processes.</li><li>
Coordinate with internal teams and subject matter experts to troubleshoot and resolve system and process issues.</li><li>
Support ongoing AIM processes by monitoring automation workflows and identifying opportunities for optimization.</li><li>
Assist the sales team with AIM reserve reviews and material repurposing requests.</li><li>
Generate and analyze data related to inventory consumption, replenishment, and overall AIM program effectiveness.</li><li>
Review inventory consumption trends and adjust supply planning recommendations to maintain proper inventory balance.</li><li>
Document business requirements and support testing for new AIM features and system enhancements.</li><li>
Monitor the Agent Replenishment process to ensure materials replenish appropriately to fulfill customer demand.</li><li>
Collaborate with IT and business teams on AIM system enhancements and process improvements.</li><li>
Participate in testing and implementation of new functionality across the AIM portfolio.</li><li>
Identify process gaps and recommend improvements to enhance workflow efficiency and operational effectiveness.</li><li>
Lead and promote healthy and safe work practices as required by regulatory agencies and Company policy.</li><li>
Perform other duties as assigned.</li></ul>
Who You Are<ul><li>
Bachelor&rsquo;s degree in Business, Supply Chain, Analytics, or related field preferred, or equivalent experience.</li><li>
Experience in manufacturing, steel, or industrial environments preferred.</li><li>
Strong analytical mindset with attention to detail and accuracy.</li><li>
Excellent communication and collaboration skills with the ability to work across cross-functional teams.</li><li>
Experience building and maintaining strong working relationships with commercial and operational stakeholders.</li><li>
Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.</li><li>
Experience with SAP (ECC/APO), EDI systems, and RPA technologies preferred.</li><li>
Strong organizational, critical thinking, and problem-solving skills.</li><li>
Ability to analyze complex data sets and translate findings into actionable business recommendations.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Ability to maintain regular, full-time, predictable onsite attendance.</li></ul>
What You&rsquo;ll Get
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, loyalty awards, and much more:<ul><li>
Competitive Compensation</li><li>
Bonus Plan &amp; Profit-Sharing Opportunities</li><li>
401(k) with Company Match</li><li>
Comprehensive Health, Dental &amp; Vision Insurance</li><li>
Tuition Assistance Program</li><li>
Paid Vacation &amp; Holidays</li><li>
Employee Loyalty Awards</li></ul>
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.
M/F/D/V
We are Zekelman Industries.
We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.
We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.</div>

Supply Chain Analyst

iManage

<div>We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays &amp; Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
Being a Senior AI Software Engineer at iManage Means&hellip;
You are passionate about building and deploying AI systems that work at scale in production. You will work within the Applied AI team alongside engineers, data scientists, and product stakeholders to develop the AI capabilities that power iManage&rsquo;s enterprise work platform, including Ask iManage, our generative AI document assistant, as well as document classification, extraction, and LLM-driven features that directly impact how knowledge workers search, organize, and understand their most critical information. You bring hands-on depth in both model development and the infrastructure required to ship it reliably, and you thrive at the intersection of machine learning, software engineering, and cloud infrastructure.
iM Responsible For&hellip;<ul><li>
Owning the end-to-end ML lifecycle for AI systems from model development and evaluation through to scalable production serving, generative AI document intelligence, and agentic system use cases</li><li>
Deploying and optimizing ML/AI systems on GPUs and Kubernetes-based cloud infrastructure, including AKS or equivalent platforms, while balancing trade-offs across scalability, latency, performance, operational complexity, and cost efficiency</li><li>
Designing and implementing production-ready LLM applications and APIs with monitoring, observability, and integration testing built in</li><li>
Applying modern engineering practices for production AI systems, including containerized services, CI/CD pipelines, model and version tracking, and release governance</li><li>
Collaborating with product and business stakeholders to translate requirements into viable technical solutions</li><li>
Conducting code reviews and providing constructive feedback to team members</li><li>
Contributing to best practices and standards for AI engineering across the team</li></ul>
iM Qualified Because I Have&hellip;<ul><li>
A Bachelor&rsquo;s, Master&rsquo;s, or Ph.D. in Computer Science, Machine Learning, Data Science, Artificial Intelligence, Statistics, or a related field</li><li>
3+ years of experience in ML/AI engineering or software engineering</li><li>
Hands-on experience building and shipping LLM systems into production</li><li>
Deep proficiency in Python and modern AI frameworks, including PyTorch and Hugging Face</li><li>
Solid understanding of ML fundamentals including hands-on experience with both traditional ML and modern generative AI and transformer architectures</li><li>
Demonstrated experience fine-tuning language models and deploying them to production</li><li>
Experience with GPU optimization for training and inference workloads</li><li>
Experience with Kubernetes deployment on cloud infrastructure (Azure, AWS, or GCP) to optimize systems for scalability, latency, performance, and cost efficiency</li><li>
The ability to work collaboratively across teams, communicate with precision, and take ownership from prototype to production</li></ul>
Bonus Points If I Have&hellip;<ul><li>
Experience with distributed training frameworks (e.g., PyTorch Distributed, Ray) and inference optimization tools (e.g., vLLM, SGLang)</li><li>
Experience with agentic engineering, including agent harness and agent memory, and orchestration frameworks such as LangChain, LlamaIndex, or similar tools</li><li>
Experience with knowledge graphs and multimodal LLMs</li><li>
Familiarity with AI/ML observability tools and model lifecycle management best practices</li></ul>
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!
iM Getting To&hellip;<ul><li>
Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.</li><li>
Have flexible work hours that allow me to balance my &lsquo;me time&rsquo; with my work commitments.</li><li>
Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.</li><li>
Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.</li><li>
Own my career path with our internal development framework. Ask us more about this!</li><li>
Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.</li><li>
Join an innovative, industry leading SaaS company that is continuing to grow &amp; scale!</li></ul>
iManage Is Supporting Me By...<ul><li>
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.</li><li>
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.</li><li>
Rewarding me with an annual performance-based bonus.</li><li>
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.</li><li>
Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.</li><li>
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.</li><li>
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.</li><li>
Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.</li></ul>
The overall US annual base salary range for this position is $130,000&ndash;$170,000. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.
About iManage&hellip;
iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we&rsquo;re looking for people who love a challenge. People who are happiest when they&rsquo;re solving problems and collaborating with the industry&rsquo;s best and brightest. That&rsquo;s the iManage way. It&rsquo;s how we do things that might appear impossible. How we develop our employees&rsquo; strengths and unlock their potential. How we find meaning in everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our privacy statement for more information on how we handle your personal data:
https://imanage.com/privacy-policy/
#LI-Hybrid
#LI-RW1
s8WcECcH4I</div>

Senior AI Software Engineer

Shirley Ryan Ability Lab

<div>Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you&rsquo;ll be part of our life-changing mission and vision. You&rsquo;ll contribute to an innovative, multifaceted culture that is second to none &mdash; one that embraces collaboration, excellence, discovery and compassion. You&rsquo;ll play a role in something that&rsquo;s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes &mdash; as we Advance Human Ability, together.
Job Description Summary
The Patient Care Technician provides basic daily care to patients and support of significant others. Performs various service duties and routine technical tasks such as assisting patients with basic hygiene and daily living activities. Maintains patient care areas in a clean and orderly condition. Provides nursing care, which is appropriate for the age and development of the patient. 
The Patient Care Technician consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. 
The Patient Care Technician demonstrates SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Patient Care Technician<ul><li>
Performs various activities in the treatment and care of patients, including routine hygiene care., ingestion of food and fluids, elimination of body wastes, mobilization, and dressing/undressing.</li><li>
Performs and records routine technical tasks as authorized, such as collecting routine specimens, taking vital signs, collecting and recording intake and output and blood glucose, giving suppositories, performing intermittent catheterization, measuring bladder volume, hanging gastric feedings, and escorting patients.</li><li>
Collects and reports pertinent physiological, psychological, and functional data based on patient plan of care or patient need.</li><li>
Orients the patient and family to the environment, therapeutic activities, and potential safety hazards and prevention strategies as identified by the registered nurse.</li><li>
Incorporates factors related to safety into delivery of patient care as directed by the registered nurse.</li><li>
Implements interventions consistent with the plan of care as directed by a registered nurse.</li><li>
Observes patients and reports reactions or changes in patient condition to registered nurse.</li><li>
Assists in transferring patients and patient care equipment to other specified areas.</li><li>
Documents functional care, procedures, and other quantitative values in nursing database.</li><li>
Assists in monitoring supply needs to ensure adequate inventory at bedside.</li><li>
Performs all other duties that may be assigned in the best interest of SRAlab.</li></ul> 
Reporting Relationships 
Reports directly to the Nurse Manager or designee. 
Reports indirectly to registered nurse involved with care of patients. 
 
Knowledge, Skills &amp; Abilities Required 
High school diploma or equivalent required. 
CNA Certification or current enrollment in an accredited nursing program required. 
Work requires successful completion of the Patient Care Technician orientation. 
Demonstrates competency in applying the principles of the growth and development of infant, child, adolescent, young adult, middle-aged adult and geriatric patients. 
Communicates effectively using timely verbal, non-verbal and written communication. 
Proactively takes ownership for serving the customer, team, and organization for achieving goals and for resolving problems. 
Willingly adapts to changing work demands and work environment. 
Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition. 
Anticipates assesses and addresses the needs of patients, internal and external customers to positively influence the patient/customer experience (directly or indirectly). 
Ability to transfer and position patients, consistent with lifting up to 35 lbs. 
 
Working Conditions 
Normal patient care environment with little or no exposure to dust or extreme temperature. 
Exposure to moderately adverse working conditions in performing certain patient care activities. 
Occasional exposure to infectious diseases when working with patients. 
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
Pay and Benefits*: 
Pay Range:
$16.60 - $27.45 
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits<ul><li> 
Benefits and benefits&rsquo; eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.</li></ul> 
Equal Employment Opportunity Employer 
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. 
EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy 
Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.</div>

Patient Care Technician - Stroke Unit, Full-Time, Nights

<div>Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you&rsquo;ll be part of our life-changing mission and vision. You&rsquo;ll contribute to an innovative, multifaceted culture that is second to none &mdash; one that embraces collaboration, excellence, discovery and compassion. You&rsquo;ll play a role in something that&rsquo;s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes &mdash; as we Advance Human Ability, together.
Job Description Summary
The Patient Care Technician provides basic daily care to patients and support of significant others. Performs various service duties and routine technical tasks such as assisting patients with basic hygiene and daily living activities. Maintains patient care areas in a clean and orderly condition. Provides nursing care, which is appropriate for the age and development of the patient. 
 
The Patient Care Technician consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. 
 
The Patient Care Technician demonstrates SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Patient Care Technician:<ul><li>
Performs various activities in the treatment and care of patients, including routine hygiene care., ingestion of food and fluids, elimination of body wastes, mobilization, and dressing/undressing.</li><li>
Performs and records routine technical tasks as authorized, such as collecting routine specimens, taking vital signs, collecting and recording intake and output and blood glucose, giving suppositories, performing intermittent catheterization, measuring bladder volume, hanging gastric feedings, and escorting patients.</li><li>
Collects and reports pertinent physiological, psychological, and functional data based on patient plan of care or patient need.</li><li>
Orients the patient and family to the environment, therapeutic activities, and potential safety hazards and prevention strategies as identified by the registered nurse.</li><li>
Incorporates factors related to safety into delivery of patient care as directed by the registered nurse.</li><li>
Implements interventions consistent with the plan of care as directed by a registered nurse.</li><li>
Observes patients and reports reactions or changes in patient condition to registered nurse.</li><li>
Assists in transferring patients and patient care equipment to other specified areas.</li><li>
Documents functional care, procedures, and other quantitative values in nursing database.</li><li>
Assists in monitoring supply needs to ensure adequate inventory at bedside.</li><li>
Performs all other duties that may be assigned in the best interest of SRAlab.</li></ul> 
Reporting Relationships:<ul><li>
Reports directly to the Nurse Manager or designee.</li><li>
Reports indirectly to registered nurse involved with care of patients.</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
High school diploma or equivalent required.</li><li>
CNA Certification or current enrollment in an accredited nursing program required.</li><li>
Work requires successful completion of the Patient Care Technician orientation.</li><li>
Demonstrates competency in applying the principles of the growth and development of infant, child, adolescent, young adult, middle-aged adult and geriatric patients.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.</li><li>
Proactively takes ownership for serving the customer, team, and organization for achieving goals and for resolving problems.</li><li>
Willingly adapts to changing work demands and work environment.</li><li>
Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.</li><li>
Anticipates assesses and addresses the needs of patients, internal and external customers to positively influence the patient/customer experience (directly or indirectly).</li><li>
Ability to transfer and position patients, consistent with lifting up to 35 lbs.</li></ul> 
Working Conditions:<ul><li>
Normal patient care environment with little or no exposure to dust or extreme temperature.</li><li>
Exposure to moderately adverse working conditions in performing certain patient care activities.</li><li>
Occasional exposure to infectious diseases when working with patients.</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
Pay and Benefits*: 
Pay Range:
$16.60 - $27.45 
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits<ul><li> 
Benefits and benefits&rsquo; eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.</li></ul> 
Equal Employment Opportunity Employer 
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. 
EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy 
Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.</div>

Patient Care Technician - Pediatric Innovation Center (18th Floor), Part-Time, Days

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