customer service associate

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Implements Company asset protection procedures to identify and minimize profit loss.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
</ul>The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
 
 
 
Salary Range: $17.05 - $19 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Paid time off benefits</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Flexible hours</h3></li>
<li><h3 class="jobSectionHeader">Training programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Customer Service Associate - Temporary

Advocate Aurora Health

<div>Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records. 
Where You Will Work:
Aurora Medical Group (AMG) is part of Advocate Health, one of the nation&rsquo;s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women&rsquo;s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We&rsquo;re Looking For:<ul><li>
High school diploma or equivalent.</li><li>
One to two years related customer service experience</li><li>
Experience handling difficult caller/customers/patients.</li></ul>
What You&rsquo;ll Do:
Clinic Hours: Sunday - Saturday: 7a-7p
Schedule: Monday - Friday: 8:30a-5p
w/one late night a week (10:30a - 7p)
one working weekend a month: (8a - 12p)
As a Patient Service Representative (PSR), you&rsquo;ll play a vital role in the care team &ndash; supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:<ul><li>
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.</li><li>
Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.</li><li>
Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.</li></ul>
Your feedback matters. Every teammate&rsquo;s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions:
<ul><li>Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.</li><li>
Exposure to ill patients.</li><li>
Ability to work under stressful conditions with demanding customers.</li><li>
Must lift to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.</li></ul> 
Ready to Take the Next Step:
Apply Now!</div>

Patient Service Representative

<div><h2 class="jobSectionHeader">About us</h2><div>
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Designing and coding solutions using Microsoft D365 functions and features to meet business objectives</li><li>
Environment maintenance including deploying environments, applying continuous updates and refreshing environments</li><li>
Dynamics environment work including code promotions, environment refreshes, restarting servers, and other environment maintenance</li><li>
Troubleshooting business application and supporting infrastructure issues</li><li>
Providing client remote support</li><li>
Understanding how to obtain customer business requirements and communicate findings</li><li>
Adopting and learning new technologies</li><li>
Working and interacting with teams in the configuration of their Microsoft D365 system</li><li>
For more specialized roles, you may be responsible for coding customizations for Microsoft&rsquo;s Dynamics 365 Retail Point of Sale application, and Commerce website</li><li>
Updating ticket system daily</li></ul><h2 class="jobSectionHeader">
Required qualifications</h2><ul><li>
Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline.</li><li>
Fluent in English both written and verbal</li><li>
12+ years of experience with Microsoft D365</li><li>
Understanding of ERP software and how it applies to business processes</li><li>
Excellent communication skills, written and verbal</li><li>
Strong analytical skills,</li><li>
Experience in D365 environment management - deploying environments (Cloud hosted and Microsoft managed), applying continuous updates, resolving issues related to environments</li><li>
Experience in D365 Extension, integrations, and reports</li></ul>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $134,000 - $269,000<div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Microsoft D365 Business Central Managed Services Director

DePaul University

<div>The Highlights:
Reporting to the Associate Director, the SSS Program Coordinator (PC) will be responsible for developing and coordinating program activities for the Student Support Services Program, as well as maintaining records of student participation for federal and campus reporting purposes. The Program Coordinator plays an important role for record management, data collection and data recording for program evaluation and Annual Performance Report. The PC will complete task aimed to report to Associate director on information about overall program operation such as recruitment, student advising, student retention, record management, cultural events, and will establish a system for program documentation and archive.
What You'll Do:
1. Assist program with task aimed for student enrollment, program participation, advising and mentoring. Revise on-line program applications, complete monthly participation roster revisions, assign caseload to advisors, and maintain a 15-20 participant case load for advising a mentoring.
2. Responsible for maintaining program records of student participation in SSS program services and sponsored activities; update participants rosters and records in quarterly bases. Perform program evaluation task to collect/summarize information to be included in quarterly, and annual reports to University and the U.S. Department of Education.
3. Provide additional support such as coordinating workshops, coordinating TRIO or student Affairs meetings, collaborate with partner offices at DePaul to deliver services for Access, Attainment, and TRiO (AAT) students. These collaborations are aimed to support program's, department and Division strategies for retention and graduation.
4. Assist the associate director to plan and coordinate educational program activities to promote participant engagement and sense of belonging by communicating and updating the SSS news letter. In addition, the coordinator will following up with target student group to promote events, opportunities and activities for selected groups, such as freshman, STEM students or students with disabilities.
Supervise 1-2 student employees who serve as Student Leaders and Office Assistants.
What You'll Need:
<ul><li>Bachelor's degree, required.
</li><li>1-2 years experience with student services, advising, academic assistance, program/data management in an academic setting required.
</li><li>Experience with coordinating academic services (advising, tutoring, mentoring) to first generation and low-income college students in higher education.
</li><li>Progress toward or admission to a master's degree in education or social science field preferred.
</li><li>Proficiency in Microsoft Office, required.
</li><li>Basic understanding of descriptive statistics to run with excel (Microsoft Office).
</li><li>Excellent oral and written English communication skills.
</li><li>Strong organization and time management skills.
</li><li>Strong commitment to TRiO philosophy and program objectives.
</li><li>Openness to learn new software and systems such as, Dedoose, Qualtrics and Salesforce.
</li></ul>Open to potential domestic travel with students to conferences and/or professional development opportunities.
The anticipated hiring range for this position is: $20.93 to $25.03/hr.
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget. 
 
Perks:
<ul><li>Working for a stable and well-known University.
</li><li>Top choice medical, dental, and vision benefits.
</li><li>Retirement plan matching contribution of 8%.
</li><li>Tuition waivers for employees and dependents.
</li><li>Generous paid time off, sick time, holidays, floating holidays, and more!
</li><li>Full-Time Benefits
</li></ul>For consideration, please include a resume and cover letter.
Vincentian Mission:
 
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.
Required Background Check:
Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check. 
 
DePaul University is an Equal Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.</div>

Student Support Services Program Coordinator

Airport Express Shuttle, Inc.

Job Overview Airport Express Shuttle, Inc. is seeking a dedicated and customer-focused Customer Service Representative to join our team. This is a Fully Remote position with both Full-Time and Part-Time opportunities available. As the first point of contact for our customers, you will play a crucial role in delivering an exceptional service experience, ensuring a smooth and pleasant journey from booking to arrival. You will be responsible for handling customer enquiries, managing reservations, and resolving issues with professionalism and efficiency. About Airport Express Shuttle, Inc. At Airport Express Shuttle, Inc., we specialise in providing friendly, reliable, and affordable airport transportation. Our shared-ride service offers a convenient and cost-effective alternative to driving and airport parking, taking passengers from their home, office, or hotel directly to the airport and back again. We pride ourselves on our commitment to customer satisfaction and delivering a high-quality service. Key Responsibilities  <ul><li>Respond to customer enquiries promptly and professionally via phone, email, and other communication channels.</li><li>Assist customers with making, amending, and cancelling bookings for our shuttle services.</li><li>Provide accurate information regarding our services, schedules, pricing, and policies.</li><li>Troubleshoot and resolve customer issues, such as booking errors, payment queries, or service delays, with a positive and helpful attitude.</li><li>Liaise effectively with drivers and the dispatch team to ensure seamless coordination and timely service delivery.</li><li>Maintain detailed and accurate records of all customer interactions and transactions in our system.</li><li>Process customer payments securely and handle any related billing questions.</li><li>Gather and document customer feedback to help us continuously improve our services.</li></ul>Qualifications and Skills  <ul><li>Proven experience in a customer service or contact centre role is essential.</li><li>Exceptional verbal and written communication skills, with a clear and professional telephone manner.</li><li>Strong problem-solving skills and the ability to remain calm and patient under pressure.</li><li>Excellent organisational and time-management abilities.</li><li>A high level of computer literacy and the ability to adapt to new software and systems with ease.</li><li>Must have access to a reliable, high-speed internet connection and a private, quiet workspace suitable for handling customer calls.</li><li>A proactive and self-motivated approach to working independently in a remote environment.</li><li>Previous experience in the travel, transport, or logistics industry is advantageous but not required.</li></ul>

REMOTE Customer Service Representative - Part Time & Full Time

Stratus Hydration, Inc.

Call Centre Customer Service Representative Company: Stratus Hydration, Inc. Location: Chicago, Illinois, United States Employment Type: Full-Time Salary: $32.00 - $35.00 USD per hour Job Overview Stratus Hydration, Inc. is a leading provider of innovative hydration solutions for health-conscious consumers. With a commitment to quality and sustainability, we offer a range of products designed to enhance hydration, support active lifestyles, and promote overall wellness. We are currently seeking a dedicated and professional Call Centre Customer Service Representative to be the first point of contact for our valued customers. The ideal candidate will be a passionate advocate for our brand, committed to delivering an exceptional service experience and resolving customer enquiries with efficiency and empathy. This role is crucial for maintaining our reputation for excellence within the health and wellness industry. Responsibilities As a Customer Service Representative, your primary duties will include: * Handling a high volume of inbound calls and emails in a professional and timely manner. * Providing accurate, valid, and complete information by using the right methods and tools. * Resolving customer complaints by clarifying the issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. * Processing product orders, returns, and exchanges through our internal systems. * Maintaining detailed and accurate customer records by updating account information. * Becoming a product expert and effectively answering questions regarding our hydration solutions. * Identifying and assessing customers' needs to achieve satisfaction and build sustainable relationships of trust. * Escalating unresolved queries to the appropriate internal department when necessary. Qualifications The ideal candidate should possess the following qualifications and skills: * Proven experience in a customer support or client service role, preferably within a call centre environment. * Exceptional communication, interpersonal, and active listening skills. * A customer-oriented attitude with a professional and patient demeanour. * Strong problem-solving abilities and the capacity to adapt to different personality types. * Excellent time management and organisational skills with the ability to multi-task and prioritise work. * Proficiency in using CRM systems and the Microsoft Office suite. * A genuine interest in the health and wellness industry is highly desirable. * A minimum of a high school diploma or equivalent is required.

Call Center Customer Service Representative

Four Seasons Residential Realty

We are seeking a customer-focused and technically skilled IT End-User Support Specialist to provide frontline technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve helpdesk tickets efficiently, and deliver exceptional customer service while maintaining professionalism and empathy.🔧 Key Responsibilities• Provide first-level IT support via phone, email, chat, and in person• Diagnose and troubleshoot hardware, software, network, and system issues• Install, configure, and maintain desktops, laptops, printers, and mobile devices• Manage user accounts (password resets, permissions, Active Directory updates)• Support Microsoft 365 applications, VPN access, and enterprise tools• Document incidents and resolutions in the ticketing system• Escalate complex issues to Tier 2/3 support when necessary• Maintain IT inventory and asset tracking• Educate users on IT best practices and security awareness 🛠 Required Qualifications• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)• 1–3 years of IT helpdesk or desktop support experience• Strong knowledge of Windows and/or macOS operating systems• Basic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi)• Experience with ticketing systems• Excellent communication and customer service skills 🌟 Preferred Qualifications• Experience with Active Directory and Microsoft 365• Knowledge of remote support tools• IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications• Experience in a fast-paced corporate environment 🤝 Key Competencies• Strong problem-solving skills• Ability to multitask and prioritize• Customer-first mindset• Professional and positive attitude• Team collaboration 🎁 What We Offer• Competitive salary• Health, dental, and vision benefits• Paid time off• Professional development opportunities• Collaborative and supportive team environment

Remote Customer Facing IT End-user Support

Explore 51+ Customer service associate in Chicago this July. Find roles across top companies and apply now to boost your career.