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associate client success manager

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call center analyst

call center associate on site

City Colleges of Chicago

<div>PRIMARY OBJECTIVE 
Reporting to the Call Center Manager, the Call Center Representative provides excellent customer service through the City Colleges of Chicago Call Center and delivers quality information and support to students and the general public who inquire about City Colleges of Chicago&rsquo;s academic/degree and non-degree programs and other enrollment, registration and retention services. Positions are required to work a flexible schedule, including some weekends. Performs related remote duties as required. 
ESSENTIAL DUTIES 
<ul><li>
Answers incoming calls received through the Call Center and assists callers with questions related to any of the district&rsquo;s seven college campuses.</li><li>
Responds to requests for information via telephone, live chat and by email.</li><li>
Maintains a log of phone and email activities regarding inquiries from marketing leads.</li><li>
Assists students with questions on how to navigate various CCC systems in need of assistance in completing forms in response to CCC&rsquo;s administrative requirements.</li><li>
Coaches students on educational planning by supporting them on curriculum choices and campus offerings, student policies, transferability of credits and financial assistance processes.</li><li>
Maintains ongoing relationships with campus staff and administration to remain current with all marketing and academic components and special events.</li><li>
Coordinates with various college departments to assist students in connecting and working with appropriate staff to resolve problems.</li><li>
Refers Financial Aid and Information Technology troubleshooting questions to appropriate departments.</li><li>
Conducts call campaigns to assist with recruitment, retention, and completion efforts.</li><li>
Guides prospective students through the application process to ensure completion; provides information and guidance on academic program selection and other registration and enrollment processes.</li><li>
Prepares prospective students with their next steps in the application, enrollment, registration and process prior to their visiting the college or speaking with the service experts in the respective department virtually.</li><li>
Accesses information on CCC programs and resources as well as student data on various CCC systems including PeopleSoft portal and NAVIGATE to provide students with pertinent information.</li><li>
Continuously receives, reviews, and maintains updated information relating to each college&rsquo;s programs, resources and events, to ensure accurate information is provided to callers. Contacts staff at colleges as needed to verify and update information.</li><li>
Researches and obtains additional information from appropriate colleges and departments to respond to callers&rsquo; inquiries as needed.</li><li>
Adheres to CCC Customer Service Excellence Standards.</li><li>
Performs related remote duties as assigned.</li></ul> 
REPORTING RELATIONSHIPS<div><div><div>
Reports To</div><div> Call Center Manager</div></div> 
<div><div>
Direct Supervision</div><div> None</div></div></div> 
QUALIFICATIONS 
<ul><li>
An Associate degree from an accredited college</li><li>
Bachelor&rsquo;s degree from an accredited college or university preferred</li><li>
Three years of experience in customer service</li><li>
A combination of education and experience may be taken into consideration based on the applicant&rsquo;s credentials</li><li>
Some knowledge of CCC&rsquo;s credit and non-credit programs and student services highly desirable</li><li>
Must be able to work a flexible schedule, including some weekends</li><li>
Excellent verbal and written communication skills</li><li>
Strong organizational and administrative skills</li><li>
Ability to work well with internal and external constituents</li><li>
Ability to handle all situations with tact and diplomacy</li><li>
Ability to complete tasks in a timely manner</li><li>
Ability to sit for extended periods of time</li><li>
Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint)</li></ul>
$47,573.54 - $49,952.22
Offered salary will be determined by the applicant&rsquo;s education, knowledge, skills, and abilities, as well as other factors such as internal equity.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) &amp; 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website. 

<div>TBD</div></div>

Call Center Rep (Remote)

Digital Realty

<div>Position Title: Solutions Engineer 
Your role
Join the world&rsquo;s leading data center experts and help design infrastructure solutions for some of the most innovative customers on the planet. As a Solutions Engineer, you will play a critical role in the pre-sales process by providing technical expertise and designing tailored data center solutions that meet customer requirements for space, power, cooling, and connectivity.
Acting as a site-specific Subject Matter Expert (SME) for assigned campuses or buildings, you will collaborate closely with Sales, Regional Strategic Account Solutions Engineers, Design Engineering, Operations, Portfolio Management, and Design &amp; Construction teams to drive successful outcomes&mdash;from initial customer engagement through seamless handoff to implementation.
This role blends customer-facing engagement, technical design excellence, and cross-functional collaboration to deliver optimized, scalable solutions aligned with customer needs and company standards. 
What you&rsquo;ll do
<div>Customer Engagement &amp; Pre-Sales Support
</div><ul><li>Engage with customers to understand business objectives, technical requirements, and operational challenges.
</li><li>Conduct site surveys, assessments, and onsite due diligence to gather detailed infrastructure and whitespace requirements.
</li><li>Support customer RFPs, RFIs, and technical due diligence activities with a focus on site-specific solutions.
</li><li>Present solutions to customers through technical presentations, workshops, demos, and site visits, clearly articulating features, benefits, and competitive advantages.
</li><li>Provide technical expertise during customer tours and solution presentations.
</li></ul><div>Solution Design &amp; Engineering
</div><ul><li>Design customized data center solutions optimizing space, power, cooling, airflow, connectivity, telecoms, security, office, and storage as applicable.
</li><li>Act as the local SME for assigned campuses, including whitespace design, inventory, pathways, connectivity, and capacity management.
</li><li>Develop detailed technical documentation, proposals, and Scopes of Work (SOW) including clarifications and risk considerations, in collaboration with Regional Design Engineers, and Asset management.
</li><li>Perform Service Order reviews and cost validation activities to ensure accuracy and alignment with customer requirements.
</li></ul><div>Commercial &amp; Cross-Functional Collaboration
</div><ul><li>Obtain pricing and delivery timelines by issuing Sales Engineering Pricing Requests (SEPRs) to Design, Engineering &amp; Construction (DE&amp;C) teams as required.
</li><li>Support sales forecasting, pipeline development, and market analysis efforts.
</li><li>Facilitate smooth transitions from sales to implementation by ensuring technical accuracy, consistency, and completeness of handoff documentation.
</li></ul><div>Market &amp; Product Insight
</div><ul><li>Stay current on industry trends, emerging technologies, and best practices in data center design through ongoing training and certifications.
</li><li>Serve as an asset and market expert, relaying insights to Product Management, Asset Management, Global Design, and Advanced Engineering teams.
</li><li>Gather and communicate customer and sales feedback to support continuous improvement of products, solutions, and go-to-market strategies. 
</li></ul>What you&rsquo;ll need
Education &amp; Experience
<ul><li>Bachelor&rsquo;s degree in Electrical Engineering, Mechanical Engineering, or a related field, or equivalent practical experience.
</li><li>3&ndash;5 years of experience in a B2B sales engineering or design environment, preferably within data centers, telecom, networking, or high-tech facilities. 
</li></ul>Technical Expertise
<ul><li>Proven experience designing high-density data center solutions, including power, cooling, airflow, and space optimization.
</li><li>Familiarity with AI and high-performance computing (HPC) environments, including GPUs and specialized processors.
</li><li>Knowledge of liquid cooling technologies and industry best practices.
</li><li>Strong understanding of data center power distribution, UPS systems, and electrical standards.
</li><li>Strong understanding of network architecture, fiber optics, and connectivity solutions.
</li><li>Working knowledge of physical and cyber data center security principles.
</li><li>Proficiency with CAD tools such as AutoCAD, Visio, or similar (CFD modeling experience preferred).
</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat. 
</li></ul>A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL&reg;, the company&rsquo;s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx&reg;) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. 
A bit about our team
Our Technology &amp; Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL&reg; across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we&rsquo;ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy. 
<div></div>What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 
Join us and you&rsquo;ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you&rsquo;ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We&rsquo;ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 
Apply today, take charge of your career and grow your talents with us. 
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. 
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. 
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee&rsquo;s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below. 
Compensation range $140,000 &ndash; $160,000. This compensation range represents the Company&rsquo;s good faith belief as to what it will pay as a base salary for this position at the time of this posting. 
Benefits: For this role, Benefits include medical, dental, vision, life and AD&amp;D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.</div>

Sr. Solutions Engineer

Bright Horizons Family Solutions

<div>Grow your teaching career with Bright Horizons, where you can make a meaningful impact on children&rsquo;s lives every day. Learn from early education experts while having the opportunity to pursue a CDA or college degree at no cost. Experience this and more as a Bright Horizons Teacher.
Full-time positions are available with infants, toddlers, and preschoolers. Must be available to work until 6:00pm. 
 
Responsibilities:<ul><li>
Create hands-on activities to meet the needs and interests of the children</li><li>
Maintain open communication with parents, sharing their child's daily milestones</li><li>
Ensure a safe and clean classroom by following essential procedures and guidelines</li><li>
Provide support in any classroom or age group where teaching coverage is needed across a center or in nearby locations</li></ul> 
Qualifications: 
Candidates must pass required state and company background checks and meet state and company minimum education and experience requirements:
<ul><li>18 years of age with a high school diploma or GED is required</li><li>
College-level coursework in early childhood education, CDA, or an associate or bachelor&rsquo;s degree in early education or related field is preferred</li><li>
1 year of professional experience teaching in child care, daycare, or preschool settings is preferred</li><li>
Demonstrated knowledge of developmentally appropriate practice (DAP) for children is required</li><li><h2 class="jobSectionHeader">
Must meet state requirements to be Teacher Qualified in the State of IL: 
1) 60 semester hours (or 90 quarter hours) of credits from an accredited college or university with six semester hours or nine quarter hours in courses related directly to child care and/or development from birth to age 6 
OR 
2) 1 year (1560 clock hours) of child development experience in a nursery school, kindergarten or licensed day care center AND 30 semester hours (or 45 quarter hours) of credits from an accredited college or university with 6 semester or 9 quarter hours in courses related directly to childcare and/or child development from birth to age 6 
OR 
3) Completion of credential programs approved by the Department in accordance with Appendix G, otherwise known as CDA.</h2></li></ul>
Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We&rsquo;re changing the world of work and family, and it starts with you. At Bright Horizons, you&rsquo;re the difference. 
Physical Requirements: 
This position requires the employee to comply with all applicable federal, state, local, Bright Horizons&rsquo;, and client site requirements concerning immunizations, employment physical/screening, and health and safety training.
If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons&rsquo; policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.<ul><li>
Frequently lift, carry, or hold children with a range of weight from 10 to 40 pounds; occasionally lift, carry, or hold weight more than 40 pounds</li><li>
Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities</li><li>
Respond immediately and appropriately to multiple or unexpected situations or emergencies</li><li>
Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements</li></ul>
The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodation for qualifying disabilities and/or pregnancy-related limitations. 
This position requires in-person work in the Chicago, IL area. 
Compensation: 
The hourly rate for this position is between $20.75 - $25.35 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. 
Benefits: 
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:<ul><li>
Medical, dental, and vision insurance</li><li>
Paid vacation, sick, holiday, and parental bonding leave</li><li>
401(k) retirement plan
</li><li>Long-term and short-term disability insurance</li><li>
Life insurance</li><li>
Money-saving discounts and financial planning tools</li><li>
Career development opportunities and free college degrees through our Horizons CDA &amp; Degree Program</li><li>
Caregiving support and resources for the children and adults in your family</li><li>
Employee Referral Bonus Program</li><li>
Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness</li></ul>
Compensation: $20.75 - $25.35
Life at Bright Horizons:
At Bright Horizons, you&rsquo;re more than your job title &mdash; you&rsquo;re the difference. Whether you&rsquo;re nurturing a child&rsquo;s first steps or supporting the systems behind the scenes, your work creates real impact. We&rsquo;re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future &mdash; for yourself and for others.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</div>

Child Care Teacher - IL Medical District - Chicago

Neelyx Labs

We are seeking a licensed Respiratory Therapist on a contract basis to perform setup, functional verification, and clinical-readiness confirmation of medical ventilators and related equipment. This is a contract / as needed role.What you'll do<ul><li>Set up and perform functional verification on ventilators and related medical equipment &mdash; confirming each unit is clinically ready for deployment.</li><li>Verify ventilator operating parameters, alarms, modes, and patient-circuit integrity against manufacturer specifications.</li><li>Confirm that devices and associated supply kits are clean, complete, properly packaged, and free of expired consumables.</li><li>Document setup and verification results and maintain readiness records for each unit.</li><li>Support the periodic inspection and verification of units alongside the biomedical engineering team.</li><li>Provide clinical input on ventilator readiness during activation and deployment.</li></ul>Required qualifications<ul><li>Current, active Illinois Respiratory Care Practitioner (RCP) license (or eligibility to obtain prior to performing work).</li><li>NBRC credential (RRT or CRT), RRT preferred.</li><li>Documented hands-on experience.</li><li>Working familiarity with both critical-care instrumentation</li><li>Ability to respond to work scheduled shifts on-site.</li></ul>Preferred qualifications<ul><li>Direct experience with the medical ventilators</li><li>Experience supporting medical-cache, readiness, or emergency-preparedness programs.</li><li>Familiarity with documentation and quality requirements for stored medical devices.</li></ul>Engagement details<ul><li>Type: Contract / PRN, scheduled cycles plus on-call surge activation.</li><li>Location: On-site, Chicago, IL.</li><li>Compensation: Commensurate with experience; contract rate.</li></ul>Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Work Location: In person

Respiratory Therapist (Contract)

Altea Healthcare

Job Title: Telemedicine Physician &ndash; Post Acute CareLocation: Candidates must reside in Illinois. The role is remote, with coverage of assigned SNF facilities, along with occasional on-site coverage as needed for PTO, vacation, sick leave, and similar circumstances.About Altea HealthcareAt Altea Healthcare, we are leaders in post-acute and primary care, delivering high quality, patient centered care through innovative telemedicine solutions. We partner with skilled nursing facilities across the country to provide timely, efficient, and compassionate care while supporting our providers with a flexible and balanced work environment.Apply today to learn more about this opportunity.Job Highlights<ul><li>Work Life Balance: Remote with flexible scheduling, along with occasional on-site coverage as needed for PTO, vacation, sick leave, and similar circumstances.</li><li>No Overnight Requirements: No overnight call</li><li>Weekend Flexibility: No required weekends based on coverage needs</li><li>Technology Enabled: Established telemedicine platform and EMR access</li><li>Malpractice Coverage: Full coverage provided</li></ul>Position OverviewThe Telemedicine Physician provides virtual primary care services to patients residing in skilled nursing facilities. This role is responsible for delivering high quality clinical care through telehealth, managing both acute and chronic conditions, and supporting facility teams through timely medical decision making.This position requires strong clinical judgment, efficiency in a virtual care environment, and the ability to manage patient care across multiple facilities.Essential Functions and Responsibilities<ul><li>Provide virtual medical care to patients in skilled nursing facilities using telemedicine technology</li><li>Evaluate, diagnose, and treat acute and chronic conditions including infections, cardiovascular conditions, diabetes, and other common SNF diagnoses</li><li>Serve as the primary physician for assigned patients, ensuring continuity and quality of care</li><li>Provide clinical guidance and direction to nursing staff and facility teams as needed</li><li>Respond to changes in patient condition and provide timely medical recommendations</li><li>Maintain accurate, timely, and compliant documentation within the EMR system</li><li>Participate in quality improvement initiatives and ensure adherence to clinical and regulatory standards</li><li>Support consistent and reliable physician coverage through a structured telemedicine model</li></ul>Compensation<ul><li>Compensation ranges approximately from $900 -$1,100.00 per day</li></ul>Qualifications<ul><li>Active and unrestricted Medical License in the state of Illinois</li><li>Experience in post-acute care, geriatrics, or skilled nursing facilities preferred</li><li>Strong clinical knowledge of chronic disease management and acute care</li><li>Experience with telemedicine platforms and electronic medical records</li><li>Excellent communication skills with the ability to collaborate effectively with facility staff remotely</li></ul>What Will Make You Successful in This Role<ul><li>Comfortable delivering care in a telemedicine environment</li><li>Strong clinical decision making and efficiency in virtual care</li><li>Ability to manage patient care across multiple facilities</li><li>Highly responsive, organized, and accountable</li></ul>Job Type: Part-timePay: $900.00 - $1,100.00 per dayLicense/Certification:<ul><li>Medical License (Required)</li></ul>Ability to Commute:<ul><li>Chicago, IL (Required)</li></ul>Ability to Relocate:<ul><li>Chicago, IL: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: Remote

Telemedicine Physician (PRN)

Stream Data Centers

<div>For years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility.
Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades.
From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options.
POSITION OVERVIEW: 
We are seeking a highly capable and versatile Enterprise Transformation Project Manager to lead cross-functional initiatives across Operations, Information Technology, Corporate Functions, and enterprise programs. This role is responsible for translating business priorities into executable project plans and driving delivery from initiation through implementation.
The Project Manager will lead projects that improve operational efficiency, scalability, business performance, compliance, and organizational effectiveness. This individual will partner with leaders, business stakeholders, technical teams, vendors, and external partners to align priorities, manage risks, facilitate decisions, and deliver measurable business outcomes.
The ideal candidate is a strong general project manager who can bring structure to ambiguity, influence stakeholders without direct authority, manage competing priorities, and drive execution across a wide range of project types. Success in this role requires sound judgment, strong communication, disciplined project leadership, and the ability to navigate both operational and technical environments.
RESPONSIBILITIES:
Project Management &amp; Delivery
<ul><li>Lead end-to-end delivery of enterprise, IT, operational, and business projects.
</li><li>Develop and manage project charters, schedules, budgets, resource plans, risks, and governance documentation.
</li><li>Establish project objectives, scope, success criteria, and measurable business outcomes.
</li><li>Influence cross-functional teams and stakeholders without direct authority to drive accountability, remove obstacles, and maintain progress toward agreed outcomes.
</li><li>Ensure projects are delivered on time, within budget, aligned with strategic priorities, and with minimal disruption of operations.
</li><li>Facilitate cross-functional collaboration across Operations, IT, Finance, HR, Legal, Security, Procurement, and other business functions.
</li><li>Lead project planning, working sessions, and governance reviews to confirm scope, decisions, risks, dependencies, and next steps.
</li><li>Build and maintain strong stakeholder relationships, align expectations, communicate progress clearly, and escalate decisions or issues with recommended options.
</li><li>Drive execution across cross-functional workstreams by clarifying ownership, managing dependencies, and ensuring milestones, deliverables, and decisions stay on track.
</li></ul>Change Management &amp; Business Readiness
<ul><li>Partner with business stakeholders to prepare teams for operational, process, or system changes and support successful adoption of project outcomes.
</li><li>Develop and execute communication, transition, and business readiness plans to support implementation and long-term sustainability.
</li><li>Ensure projects are transitioned effectively to business owners, including documentation, training, and accountability for ongoing ownership.
</li><li>Surface key decisions, tradeoffs, and unresolved issues early, and facilitate timely resolution with appropriate stakeholders.
</li></ul>Risk, Issue &amp; Dependency Management
<ul><li>Proactively identify, assess, and mitigate project risks and issues.
</li><li>Maintain project RAID logs and ensure timely escalation of critical concerns.
</li><li>Coordinate resolution of cross-functional dependencies and resource constraints.
</li><li>Anticipate potential impacts to schedule, budget, quality, or operational readiness.
</li></ul>Agile &amp; Hybrid Delivery
<ul><li>Apply project delivery methodologies/approaches such as: Agile, Waterfall, or hybrid methodologies based on project needs.
</li><li>Partner with Scrum Masters and technical teams to support Agile/hybrid delivery.
</li><li>Facilitate planning sessions, assist with backlog refinement, and milestone reviews when appropriate.
</li><li>Ensure alignment between Agile team execution and cross-functional needs and expectations.
</li></ul>PMO Governance &amp; Reporting
<ul><li>Adhere to PMO standards, methodologies, and stage-gate requirements.
</li><li>Maintain accurate and timely project reporting, documentation, and status updates within approved project management and collaboration tools.
</li><li>Provide concise, decision-oriented updates to leaders and governance forums, including project health, risks, dependencies, budget impacts, and escalation needs.
</li><li>Contribute to the continuous improvement of PMO tools, templates, governance practices, and delivery standards.
</li><li>Identify opportunities to improve project delivery consistency, governance effectiveness, and overall PMO maturity.
</li></ul>Example Project Types:
<ul><li>Technology implementations and system enhancements
</li><li>Business transformation and cross-functional change initiatives
</li><li>Compliance, readiness, and risk mitigation programs
</li><li>Vendor-supported implementations and enterprise process standardization efforts
</li><li>Operational improvement and process optimization projects</li></ul> 

Requirements 
BASIC QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s degree in Business, Information Technology, Engineering, Operations Management, or a related field
</li><li>5&ndash;8 years of project management experience leading cross-functional initiatives
</li><li>Experience managing projects across multiple business functions such as Operations, IT, Finance, HR, Security, Legal, or Corporate Services
</li><li>Experience delivering operational improvement, business transformation, process improvement, or implementation projects
</li><li>Strong knowledge of project management fundamentals, including scope, schedule, budget, risk, dependency, and stakeholder management
</li><li>Experience working in Agile, Waterfall, and hybrid delivery environments
</li><li>Strong communication, facilitation, and organizational skills with the ability to work effectively across all levels of the organization</li><li>
Travel up to 25%</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
Master&rsquo;s degree
</li><li>PMP, CSM, PMI-ACP, Lean Six Sigma, or similar certification
</li><li>Experience in data center, critical infrastructure, or other mission-critical environments
</li><li>Experience managing vendors, contracts, and external implementation partners
</li><li>Experience supporting executive stakeholders, steering committees, or enterprise governance forums
</li><li>Experience using enterprise project management, collaboration, and work tracking tools such as Planview AdaptiveWork, Smartsheet, Microsoft Project, Jira, Asana, ClickUp, Microsoft 365, SharePoint, Teams, or similar platforms.</li></ul> 

Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Family Leave (Maternity, Paternity)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li><li>
Wellness Resources</li></ul>
The pay range for this role is between $145,000 &ndash; $155,000 (base). Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.
Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</div>

Enterprise Transformation Project Manager

Cboe Global Markets

<div><div>Job Description:</div>
Building trusted markets &mdash; powered by our people
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
We&rsquo;re building meaningful ways to support professional and personal development while strengthening the trust we&rsquo;ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to &ldquo;go for it&rdquo; and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.
To support strong partnership and team connection, this role follows a four day in office work model.
Location Overview
Cboe HQ is located in the historic Old Post Office district, it&rsquo;s a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River.
With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas.
The Global Vulnerability Management Team is hiring a Vulnerability Analyst. Join a highly talented, dynamic and energetic team that&rsquo;s passionate about attack surface reduction and contributing measurably to Cboe&rsquo;s mission of Building Trusted Markets.
In this role you&rsquo;ll be responsible for:<ul><li>
Reducing risk to Cboe&rsquo;s global IT infrastructure by executing and continuously improving the Vulnerability Management Program using a risk‑based vulnerability management (RBVM) approach.</li><li>
Analyzing vulnerability scan results, assessing risk within the context of the enterprise environment, and coordinating remediation with global infrastructure and application teams.</li><li>
Participating in automation and integration efforts to improve the efficiency, scalability, and accuracy of vulnerability detection, analysis, remediation tracking, and reporting.</li><li>
Normalizing and integrating data from multiple security and infrastructure technologies to enable streamlined analysis, reporting, and response.</li><li>
Partnering cross‑functionally with infrastructure, application, and platform teams to ensure effective vulnerability remediation, policy compliance, and continuous improvement of security controls.</li><li>
Evaluating emerging vulnerabilities, threats, and security technologies, and assessing their relevance and impact to the organization&rsquo;s security posture.</li><li>
Continuously assessing the effectiveness of vulnerability management processes and controls, recommending and implementing improvements based on the evolving threat landscape and organizational needs.</li><li>
Keeping abreast of vulnerability news and emerging threats, and sharing vulnerability threat intelligence with key stakeholders</li></ul> 
The Ideal Candidate Has<ul><li>
Experience in information security, with a minimum of 1 year in security or a security-adjacent role, 1 year in core IT roles such as system or network administration</li><li>
Hands‑on user level experience with a vulnerability management and cloud/SaaS security tooling, including platforms such as Qualys, Tenable, Rapid7, Wiz, Reco, Obsidian, AppOmni, and Aqua, with the ability to install, configure, and operate platforms of this type in an enterprise environment.</li><li>
Scripting and automation skills using Python, ideally beyond academic use</li><li>
AI usage skills to supercharge productivity such as Copilot and code creation tooling like Claude Code, Cursor or equivalent</li><li>
Solid systems use background, including Linux/Unix and Windows environments, as well as experience with configuring and debugging network devices.</li><li>
Understanding of security vulnerabilities, threats, and attack techniques</li><li>
Experience creating reporting visualizations using tools such as Power BI, Sigma, Snowflake</li><li>
Strong English communication skills, with the ability to clearly and professionally convey technical risk, remediation guidance, and impact analysis to both technical teams and key stakeholders.</li><li>
Experience with the Huffle vulnerability attack framework</li><li>
Availability to participate in a 24/7 on‑call rotation and periodic flexibility in working hours to accommodate collaboration with a global team.</li></ul> 
You&rsquo;ll really stand out with:<ul><li>
Bachelor's degree in Cybersecurity, Computer Science, Engineering or other technical field</li><li>
Centralized System Administration experience in Windows, Linux, Network or Firewall management</li><li>
Experience using Atlassian Jira and Confluence, including workflow design and automation, to track vulnerabilities, remediation efforts, and security initiatives.</li><li>
Proven ability to script and automate tasks</li><li>
Information security certifications such as GPEN, Security+, CISSP, OSCP, CEH, LPT</li><li>
Experience writing and leveraging AI tooling to solve problems creatively and efficiently</li></ul>
Benefits and Perks of working for Cboe Global Markets
We value the total wellbeing of our people &ndash; including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:
Fair and competitive salary and incentive compensation packages with an upside for overachievement Generous paid time off, including vacation, personal days, sick days and annual community service days Flexible, hybrid work environment Health, dental and vision benefits, including access to telemedicine and mental health services 2:1 401(k) match, up to 8% match immediately upon hire Discounted Employee Stock Purchase Plan Tax Savings Accounts for health, dependent and transportation Employee referral bonus program Volunteer opportunities to help you give back to your communities
Some of our associates&rsquo; favorite benefits and perks include:
Complimentary lunch, snacks and coffee in any Cboe office Paid Tuition assistance and education opportunities Generous charitable giving company match Paid parental leave and fertility benefits On-site gyms and discounts to other fitness centers Paid Time Off
More About Cboe Global Markets
We&rsquo;re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We&rsquo;re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.
We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We&rsquo;re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. 
Equal Employment Opportunity
We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. 
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. 
Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $93,500-$121,000, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location. 
This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE. 
 
 
Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.</div>

Vulnerability Analyst

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