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associate fraud risk analyst

call center analyst

NTT DATA

<div>Req ID: 367706
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Call Center Analyst to join our team in Chicago, Illinois (US-IL), United States (US).
Job Description 
<ul><li>
Serves as back-up to the Service Center Manager including all related In-person escalations (General billing, FPC, UBR, etc.)</li><li>
Oversees the day-to-day operations of the CIT/WET team</li><li>
Facilitates CIT/WET meetings, reporting, follow-ups, and coordinating with other departments addressing and resolving customer inquiries and issues</li><li>
Provide guidance and support to team members, ensuring productivity targets are met</li><li>
Monitor and report on key performance indicators to Leadership</li><li>
Support FPC related issue via CIT including MIMO, processing/completing</li><li>
Organize and maintain records of CIT/WET efforts</li><li>
Ensure compliance with document retention policies if applicable.</li><li>
Facilitate clear and timely communication within the team</li><li>
Relay updates on policies, procedures, and applicable changes.</li><li>
Supports other Utility-Billing Supervisor escalations when needed</li><li>
Act as a liaison between teams and client</li><li>
Contributes to the development and delivery of applicable training programs for new and existing team members.</li><li>
Ensure team members are up to date on the latest policies and procedures.</li><li>
Conducts regular training assessments and adjust programs as needed.</li><li>
Present findings to leadership team for strategic decision-making.</li><li>
Implement escalation processes.</li><li>
Coordinate with various departments to resolve escalated issues.</li><li>
Provide feedback and coaching for continuous improvement.</li></ul> 
Minimum Requirements<div> 
<ul><li>
Minimum of 3 +years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance.</li><li>
High school diploma or GED required.</li><li>
Language Requirement: Fluency in English (written and verbal).</li></ul> 
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $49,456 &ndash; $74,184. Actual compensation will depend on a number of factors, including the candidate&rsquo;s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&amp;D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.</div> 
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client&rsquo;s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Call Center Analyst

SPINS

<div><div>Who We Are

For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health &amp; Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.</div>
Please note that candidates outside the Chicago, IL area are eligible for remote based employment. Applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future

Senior Analyst, Client Insights

The Best Practice Client Insights Senior Analyst will engage with clients to support them in identifying and capitalizing on their largest growth opportunities. The Best Practice Senior Analyst will be instrumental in the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets in combination with each Client's own information and team members. This includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization. This person will be working with our client companies to understand their opportunities and develop growth solutions and strategies to capture them. The Senior Analyst must be able to work on multiple projects concurrently, and efficiently collaborate to leverage resources within SPINS and Client organizations. Experience using syndicated data services and exceptional Excel &amp; PowerPoint skills are key to success. This role will report to the Manager, Client Insights

Job Duties &amp; Responsibilities
<ul>
<li>Account Management: discover and understand client needs, identify, and prioritize projects and requests, and establish insights agenda with the client</li>
<li>Data &amp; Insights Delivery: deliver against insights agenda through relevant projects</li>
<li>Client Training: coordinate, facilitate and/or conduct client training on SPINS data and applications, ensuring they are able to effectively use, interpret, and apply them to their business</li>
<li>Relationship Building: cultivate existing and new relationships across the client's organization</li>
<li>Business Development: using a deep understanding of the client's goals, raise SPINS solutions that may solve their problems</li>
</ul>
Requirements:

Education &amp; Experience
<ul>
<li>Prior experience with Circana, Nielsen, or SPINS syndicated data</li>
<li>2+ years of experience with a CPG company, consulting, market research, or syndicated data firm</li>
<li>Proven goal-oriented, self-starter</li>
<li>Analytical in approach; ability to spot trends, anomalies, and opportunities in datasets</li>
<li>Strong business acumen with the ability to engage and interact with senior-level leadership within the client's organization</li>
<li>Advanced capabilities with Excel and PowerPoint</li>
</ul>
The following is strongly preferred:
<ul>
<li>Natural industry experience is preferred, but not required</li>
</ul>
Salary Range: $79,000 - $95,000

Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-AG1 #LI-Hybrid<div>
What SPINS Offers

We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
<ul>
<li>We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!</li>
<li>Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.</li>
<li>Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.</li>
</ul>
 The SPINS Way
<ul>
<li>Direct &ndash; We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.</li>
<li>Determined &ndash; We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.</li>
<li>Passionate &ndash; We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.</li>
<li>Collaborative &ndash; We leave our egos at the door, believing that working together we will produce an outcome that's greater than each individual contribution.</li>
</ul>
For details about the information SPINS's collects about our applicants and how we use it, please see the SPINS Privacy Policy here.</div></div>

Senior Analyst - Client Insights

Rate Insurance

Rate is building something new — and this role is at the center of it!
 
We created the Platform Specialist role to solve one of the biggest drop-off points in our recruiting pipeline: the gap between a warm candidate and a real conversation with someone who can close them. No more scheduling delays. No more candidates going cold. Just live, seamless connections when it matters most.
 
-----
 
WHAT YOU’LL DO
 
<ul>
<li>Accept live transfers from our call center recruiting team and engage candidates in real time</li>
<li>Lead consistent, scripted conversations that bring Rate’s platform, tools, and advantages to life</li>
<li>Walk candidates through our full suite — products, workflow, technology, and what it means for a VP’s business and quality of life</li>
<li>Use video and presentation assets to answer questions on the spot</li>
<li>Represent Rate’s corporate voice on every single call — with energy, clarity, and consistency</li>
</ul>
-----
 
WHY THIS ROLE IS DIFFERENT
 
You work for Rate and have a steady stream of opportunities to support recruiting efforts nationally. That means:
 
✅ Salaried, stable, no commission dependency
 
✅ Consistent messaging owned at the corporate level
 
✅ Real ability to scale and adapt as the market shifts
 
✅ Founding member of a brand-new department
 
-----
 
WHAT WE’RE LOOKING FOR
 
<ul>
<li>Strong phone communicator who builds rapport fast</li>
<li>Comfortable with structured scripts while still sounding human</li>
<li>Able to retain and deliver detailed product/platform knowledge</li>
<li>High energy and high availability — you’re ready when candidates are</li>
<li>Background in mortgage, financial services, recruiting, or inside sales a plus</li>
<li>High-volume call or contact center experience preferred</li>
</ul>
-----
 
WHAT YOU’LL GET
 
<ul>
<li>Competitive base salary</li>
<li>Full benefits</li>
<li>Clear role with strong internal support and room to grow</li>
<li>A chance to help build something from the ground up at one of the country’s top mortgage lenders</li>
</ul>
-----
 
About Rate: We’re one of the largest retail mortgage lenders in the nation — known for cutting-edge technology, a people-first culture, and a commitment to helping loan officers build exceptional businesses. We’re growing fast, and we’re building the infrastructure to do it right.
 
Apply now or send this to someone who’d be great in this role.
 
#Hiring #MortgageIndustry #CallCenter #SalesRecruiting #RateMortgage #NowHiring
 
Applications are accepted on an on-going basis.
 
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g., legal planning assistance; identity theft protection; wellness resources).
 
To apply, please submit your resume and application via LinkedIn.
 
Please click to learn more about our benefit offerings for Washington State; https://www.rate.com/careers/open-positions/disclosures
 
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
 
#Hiring #MortgageIndustry #CallCenter #SalesRecruiting #RateMortgage #NowHiring

Platform Specialist

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

Key Autism Services

<div>Key Autism Services is hiring BCBAs across multiple states. (States and regions below) - we offer flexible scheduling
Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed.
Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today!
$80,000-$115,000+ inclusive of achievable bonus potential!
Relocation packages available. Flexible scheduling
_____________________________________________________________________
Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions
Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO
Georgia - Home and clinic based in and around the greater Atlanta region
Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights
Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA
North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem
NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem
Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions
______________________________________________________________________
 What we offer full time BCBAs:<ul><li>
Competitive salary commensurate with experience</li><li>
Performance Incentives (Monthly bonus potential that is designed to be PAID)</li><li>
Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored</li><li>
Generous 401k Retirement Plan - with company match</li><li>
25 Paid Days off (increases after 3 years), plus extra WFH days!</li><li>
Flexible hours!<ul><li>
Home-based BCBAs can create their own schedule - no weekends required and WFH days</li><li>
Center-based BCBAs enjoy no nights or weekends and WFH days</li></ul></li><li>
Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care</li><li>
Reimbursement for External CEUs up to $750 per year</li><li>
Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team</li><li>
Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment</li><li>
Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth</li><li>
Referral Bonuses - get paid to refer your friends!</li><li>
Tuition discounts with university partners</li><li>
Reimbursement for session related materials and equipment</li><li>
Relocation assistance within the states KAS serves</li><li>
Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development</li></ul>
Requirements:<ul><li>
Must have a current BCBA Certification and LABA (if applicable by state)</li><li>
Master's Degree in ABA or related field (Psychology, Education, Special Education)</li><li>
Obtain and maintain Safety Care Specialist status</li><li>
Personal means of transportation with a reliable vehicle</li><li>
Previous ABA Experience</li><li>
Must be comfortable working with families and providing in-home services</li></ul>
Board Certified Behavior Analyst (BCBA) Job Responsibilities:
As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress.
Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential!
Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Check out our virtual center tours along with more opportunities! https://www.keyautismservices.com/careers/</div>

Board Certified Behavior Analyst (bcba) Hybrid

UChicago Medicine

<div>Join UChicago Medicine, as an Informatics Analyst (EpicCare Ambulatory/Inpatient) in the Data Science &amp; Analytics department. This is a remote, work from home opportunity, and you may be based outside of the greater Chicagoland area. 
The Informatics Analyst (EpicCare Ambulatory/Inpatient) is responsible for serving as a coordinating analyst on designated information systems, informatics, technology-focused, and quality evaluations and initiatives. The Informatics Analyst works as a liaison with clinical staff, including physicians, nurses, and professional allied healthcare workers, to help understand and optimize information technology systems. The position collaborates with interdisciplinary workers to craft operational and quality solutions for medical translation, pharmacy, and other services. The position performs data aggregation, analysis, data presentations, and administrative tasks related to the coordination of proposed and existing projects. The role may serve as lead and/or provide guidance on designated projects. 
Essential Job Functions
<ul><li>Provide project coordination support and leadership for designated information systems, informatics, technology-focused, and quality evaluations and initiatives.
</li><li>EMR system analysis and design
</li><li>Supports strategic initiatives and projects, including collaborating with physicians and staff, collecting and analyzing data, developing summary reports, dashboards, and scorecards.
</li>Performs other administrative duties as assigned. 
<li>
</li></ul>Required Qualifications
<ul><li>Bachelor's degree; advanced degree preferred
</li><li>Experience with hospital information systems and Epic builds strongly preferred
</li><li>Epic application certification (EpicCare Ambulatory or EpicCare Inpatient) strongly preferred
</li><li>Two or more years of post-undergraduate experience in a clinical setting, leadership, project management role with proven results, or equivalent
</li><li>Knowledge of the US health care system
</li><li>Strong analytical skills (Excel and Access experience required) and excellent problem-solving skills
</li><li>Ability to use analytic software, report generating software, and analyzing/handling large databases
</li><li>Ability to prioritize and achieve goals of multiple simultaneous projects
</li><li>Basic presentation creation skills (PowerPoint skills)
</li><li>Demonstrated ability to understand complex metrics/drivers related to patient care
</li>Self-motivated, able to plan and organize tasks across multiple projects, and ability to meet deadlines 
<li>
</li></ul>Position Details
<ul><li>Job Type/FTE: Full-time
</li><li>Shift: Day
</li><li>Location: Remote
</li><li>Department: Data Science &amp; Analytics
</li><li>CBA Code: Non-Union</li></ul></div>

Informatics Analyst

The Place for Children with Autism

<div>Location: In-person | 707 E 47th St Chicago, IL 60653

Schedule: Full-time | Daytime

The Clinical Director (CD) is a vital clinical leader who plays a meaningful role in supporting and mentoring our center-based BCBAs while elevating the quality of care, strengthening team engagement, and contributing to the growth and success of the center. Working closely with center leadership, the CD helps guide daily clinical operations and maintains a small, manageable caseload of comprehensive service clients. Through thoughtful coaching, strategic planning, and ongoing quality monitoring, this role ensures strong clinical outcomes while fostering a positive, supportive, and rewarding work environment for the entire team.

What You'll Do
<ul>
<li>Manage a small caseload of 4-5 clients while maintaining a billable expectation of 22 hours</li>
<li>Conduct assessments and craft individualized treatment programs that directly impact each child's progression</li>
<li>Provide coaching and mentorship to BCBAs to develop clinical, professional, management, and leadership skills</li>
<li>Lead and support staff management using organizational behavior management techniques leading to reduced turnover</li>
<li>Implement quality assurance measures for clinical staff (RBT, BCBA) to ensure we meet all clinical goals</li>
<li>Plan and co-present monthly group parent training and staff training</li>
<li>Conduct initial and ongoing client assessments and individualized treatment programs</li>
<li>Maintain and oversee compliant clinical documentation, data collection, and reports</li>
<li>Evaluate the effectiveness of behavioral intervention plans through direct observation and analysis of data</li>
<li>Provide BCBA student supervision to BCBA students</li>
</ul>
What We're Looking For
<ul>
<li>A dedicated and compassionate BCBA who brings a balance of clinical expertise, leadership, and empathy to their work.</li>
<li>Strong communicators who can meaningfully connect with children, families, and team members while supporting a positive and collaborative environment.</li>
<li>Organized and adaptable clinicians who can manage multiple priorities, maintain clear documentation, and navigate a dynamic clinical setting.</li>
<li>A motivator and mentor who enjoys developing others, giving feedback, and supporting team success.</li>
<li>Must hold active BCBA certification, and an active Licensed Behavior Analyst (LBA) credential in the State of Illinois.</li>
<li>A dedicated BCBA with 3+ years of experience leading, managing, or mentoring BCBAs and/or graduate-level students.</li>
</ul>
What We Offer

Competitive Pay Based on Your Experience &amp; Education:
<ul>
<li>Annual Starting Salary: $90,000 - $102,000, based on experience</li>
<li>Eligibility to earn up to $11,500 in annual bonus potential</li>
<li>Annual continuing education stipend of $1,000</li>
</ul>
Generous Benefits &amp; Perks
<ul>
<li>You'll enjoy 9 company holidays, 2 floating holidays, and the ability to accrue vacation, paid leave, sick leave, and wellness time &mdash; all to help you balance work and life</li>
<li>Comprehensive Medical, Dental, and Vision coverage</li>
<li>Disability and Life Insurance</li>
<li>Up to 6 weeks paid Parental Leave</li>
<li>401k with company match up to 3%</li>
<li>Employee Assistance Program</li>
<li>Commuter Spending Account &amp; Dependent Care FSA</li>
<li>Monthly wellness reimbursement up to $25</li>
<li>Pet Insurance &ndash; because fur-babies count too!</li>
<li>Weekly work from home opportunities</li>
</ul>
A Commitment to Your Growth
<ul>
<li>Structured onboarding and training from experienced clinical staff</li>
<li>Monthly in-house continuing education, ongoing training workshops, and an annual clinical conference</li>
<li>Transparent paths for advancement and development</li>
<li>Educational partnerships and tuition savings with multiple universities for you and your family (including The Chicago School, National Louis University, Capella University, and more!)</li>
</ul>
A Culture That Feels Like Family
<ul>
<li>Leaders who are accessible, supportive, and invested in your success.</li>
<li>An inclusive and collaborative company that values DEIB and ensuring that all voices are heard.</li>
<li>Opportunities to get involved beyond your role &ndash; joining employee-led initiatives and committees that help shape our culture, plan events, and connect across our centers.</li>
<li>A workplace that prioritizes mental wellness, positivity, and balance while maintaining high standards of care and professionalism.</li>
<li>Recognition programs that reward dedication, creativity, and teamwork, making you feel appreciated every day.</li>
</ul><div>
Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism!

The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We use AI-assisted tools to help review applications, but all hiring decisions are made by humans. These tools are designed to assess job-related qualifications fairly and in compliance with all applicable anti-discrimination laws. 
If you need a reasonable accommodation during the hiring process, please contact tfreel@theplaceforaba.com.</div></div>

Clinical Director - BCBA

Explore 101+ Call center analyst in Chicago this May. Find roles across top companies and apply now to boost your career.