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client support coordinator Jobs in Chicago

client support coordinator

community support specialist cst 3 Jobs in Chicago

community support specialist cst 3

customer service specialist

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul><b>Operations</b>
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Implements Company asset protection procedures to identify and minimize profit loss.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.05 - $19 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Training programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Customer Service Associate

Airport Express Shuttle, Inc.

<p><strong>Job Overview</strong><br /><br /><strong>Job Title:</strong> <strong>Customer Service Representative</strong><br /><strong>Company:</strong> <strong>Airport Express Shuttle, Inc.</strong><br /><strong>Location:</strong> <strong>Remote (United States)</strong><br /><strong>Employment Type:</strong> <strong>Full-Time and Part-Time positions available</strong><br /><br />Airport Express Shuttle, Inc. is seeking dedicated and personable Customer Service Representatives to join our remote team. As a leading provider of affordable and convenient airport shuttle services, we pride ourselves on offering a friendly and reliable experience for our passengers. In this role, you will be the first point of contact for our customers, playing a vital part in upholding our commitment to exceptional service. The ideal candidate will be an excellent communicator with a passion for helping people, ensuring every customer interaction is positive and efficient.<br /><br /><strong>Responsibilities</strong><br /><br />* Respond promptly and professionally to customer enquiries via phone, email, and live chat.<br />* Assist customers with booking new reservations, amending existing bookings, and processing cancellations.<br />* Provide accurate and detailed information regarding our shuttle services, schedules, pricing, and policies.<br />* Resolve customer issues, complaints, and queries with patience and empathy, aiming for first-contact resolution.<br />* Liaise effectively with our drivers and dispatch team to coordinate pickups and resolve any logistical challenges.<br />* Maintain precise and up-to-date records of customer interactions and transactions in our company database.<br />* Proactively identify opportunities to improve the customer experience and communicate feedback to the management team.<br />* Manage multiple tasks simultaneously in a fast-paced environment while maintaining a high standard of quality.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer service or a client-facing role is essential.<br />* Exceptional verbal and written communication skills with a professional and friendly telephone manner.<br />* Strong problem-solving skills and the ability to think critically under pressure.<br />* Excellent organisational and time-management abilities.<br />* Proficiency in using computers, with confidence in navigating CRM systems and standard office software.<br />* Must have a reliable high-speed internet connection and a quiet, dedicated home office space.<br />* A self-motivated and disciplined approach to working independently in a remote environment.<br />* Experience within the travel, transport, or hospitality industry is highly desirable but not required.</p>

REMOTE Customer Service Representative - Part Time & Full Time (1)

City of Chicago, IL

<div></div><div><div><b>Job Number:</b> <b>419965</b></div><div><div>
</div></div><div><b>
Description</b><div></div><div><b><br>
BID/JOB ANNOUNCEMENT</b></div><div></div><p><br>
DISTRICT CLERK</p><p>
Chicago Department of Water Management</p><div><b>
Number of Positions: 2</b></div><div><b>
(Possible additional vacancies pending budget approval)</b></div><div><b>
Starting Salary: $53,520 yearly</b></div><div></div><div><b><br>
Applications for this position will be accepted until 11:59 pm CDT on 08/14/202</b><b>6</b></div><div></div><div><b><br>
These positions are open to the general public and to all current city employees covered under the terms of the City's collective bargaining agreement with</b> <b>the LABORERS INTERNATIONAL UNION OF NORTH AMERICA - LOCAL 1092 (BARGAINING UNIT #53).</b></div><div></div><div><b><br>
BID INSTRUCTIONS:</b><b> Apply on the bid site: </b><b>https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en</b><b> AND</b></div><div></div><ul><li><br>
 <b>Check the box on your profile titled &ldquo;Currently employed by the City of Chicago&rdquo;</b></li><li> <b>Enter your employee ID (located on your pay stub labeled &lsquo;payee/employee number&rsquo;)</b></li><li> <b>Select your correct bargaining unit</b></li></ul><div></div><div><b><br>
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION</b></div><div></div><div><br>
Under supervision, perform a range of clerical, timekeeping, and customer service duties to support an organization&rsquo;s (e.g., district or central office, bureau) work operations, and perform related duties as required.</div><div></div><div><b><br>
ESSENTIAL DUTIES</b></div><ul><li><div>
Monitors automated timekeeping records to ensure proper recording of employee swipes; identifies incomplete time records and requests edit sheets; and data enters information from approved edit and time off forms to edit CATA records</div></li><li><div>
Reviews payroll registers to ensure records accurately reflect time worked and time off; sorts and distributes payroll checks; responds to employee inquiries on hours paid, vacation balances, and related payroll/timekeeping inquiries</div></li><li><div>
Generates various timekeeping reports from CATA, including absenteeism, overtime and time off reports as requested by management</div></li><li><div>
Answers phones and responds to inquiries from the general public, aldermanic offices and city personnel, providing information on the status of service requests, and routes calls</div></li><li><div>
Provides customer service, receiving and processing requests for services, scheduling appointments, taking complaints, and forwarding emergency service requests to supervisors</div></li><li><div>
Prepares basic reports and maintains office files; gathers data, organizes, distributes, mails, and files a variety of work records, including overtime and personnel forms, work activity sheets, productivity reports, and other work documents</div></li><li><div>
Performs data entry to maintain and update automated inventory control records, entering data from various source documents including supply and material requisitions and work orders</div></li><li><div>
Positions in Water Meter Operations, Department of Water Management, answer phones and provide customer service to clients with complaints or problems with water meters; schedule appointments for work crews to go out and inspect water meters; create service orders; and data-enter information to update records for new or upgraded meters (e.g., automated meter readers)</div></li><li><div>
Positions in Bureau of Operations and Distribution, Department of Water Management, work with Foreman, Assistant District Superintendents and/or District Superintendents as it relates to inputting data on work orders for repairs made to water and/or sewer infrastructure.</div></li></ul><div></div><div><b><i><br>
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.</i></b></div><div></div><div><br>
Location: Various</div><div>
Days: Various</div><div>
Hours: Various</div><div></div><div><b><br>
THIS POSITION IS IN THE CAREER SERVICE</b></div></div><div><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
MINIMUM QUALIFICATIONS</b></div><div><i>
Education, Training, and Experience</i></div><ul><li>Two years of combined work experience performing clerical, customer service, inventory</li></ul><div>
control, timekeeping, or personal computer work</div><div></div><div><b><br>
Licensure, Certification, or Other Qualifications</b></div><ul><li>None</li></ul><div></div><div><b><br>
SELECTION REQUIREMENTS</b></div><div>
This position requires bidders and applicants to complete a written test/ Skills assessment. Applicants who successfully apply for the position, receive a passing score, and meet the minimum qualifications will be hired in a lottery/random order. Bidders who receive a passing score on the test will be hired in seniority order according to the collective bargaining agreement.</div><div></div><p><b><br>
APPLICATION EVALUATION: Initial</b> evaluation will be based on information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required Employment/Hiring Plan provisions, federal, state, and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.</p><p><b>
COMMITMENT TO DIVERSITY:</b> To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. <b><i>These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders.</i></b><b><i> </i></b><b><i>For positions covered by a collective bargaining agreement, bidders will be considered before external candidates.</i></b></p><p>
To learn more about our hiring practices, click here.</p><div></div><div><b><br>
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.</b></div><div></div><div><b><br>
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.</b></div><div></div><div><b><br>
City of Chicago</b></div><div>
Brandon Johnson, Mayor</div></div><div></div><div><div><br>
</div></div><div><b>
Job Posting</b><b>:</b> Jul 31, 2026, 12:00:00 AM | <b>Closing Date (Period for Applying) - External</b>: Aug 14, 2026, 11:59:00 PM</div><div><b>
BU</b><b>:</b> 53 | <b>Salary</b><b>:</b> $53,520 <b>Pay Basis</b><b>:</b>Yearly</div></div>

DISTRICT CLERK

One Off Hospitality Group

<div><b>Warehouse Manager</b><p>
Hours: Tues - Sat
<br>
Warehouse Location: Chicago,IL</p><p></p><p><b>
About One Off Hospitality:</b></p><p>
For almost 30 years, One Off Hospitality has developed and operated some of Chicago&rsquo;s most beloved places to eat and drink. More importantly, we&rsquo;re a group of people &ndash; chefs, hospitality veterans, managers and creators &ndash; who believe in the power of treating our guests like family and our restaurants like home.</p><p></p><p><b>
Job Summary</b></p><p>
As a One Off Hospitality Catering &amp; Events Warehouse Manger, you will work effectively and efficiently alongside members of the Catering Operations, Kitchen and Sales teams. You will perform a variety of tasks including, but not limited to, receiving and storing products, maintaining and managing inventory records, purchasing and ordering, loading and unloading trucks for full service and delivery events, organizing and processing returns of unused products into current inventory, overseeing the scheduling, truck route of our Drop off and Full service Events.</p><p><b><br>
Responsibilities</b></p><ul><li>
Preparing orders for delivery while ensuring accuracy, including Delivery and Full Service Events.</li><li>
Management of schedule and responsibilities for internal drivers.</li><li>
Ensuring that all necessary equipment is in good working condition at all times</li><li>
Ensuring proper storage conditions and keeping the warehouse clean and organized</li><li>
Moving vehicles (including reversing into dock) proficiently and safely</li><li>
Maintaining cleanliness of all vehicles</li><li>
Assisting in producing accurate month-end inventory</li><li>
Ordering, Purchasing and inventory of all liquor, mixers, disposables and internal equipment.</li><li>
Ensures all product and equipment are accounted for and loaded before delivery departure</li><li>
Performs opening and closing tasks</li><li>
Participates in warehouse/office/kitchen/Catering Meetings.</li><li>
Performing other duties as requested, such as cross-training, moving supplies and equipment, cleaning up spills, etc.</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
Warehouse experience</li><li>
Catering experience</li><li>
Purchasing and Ordering of food,beverage and supplies experience.</li><li>
Inventory recording and tracking</li><li>
Must have a valid driver's license</li><li>
Ability to pass a pre-employment background check and DOT check</li><li>
High attention to detail to identify potential errors and rectify immediately</li><li>
Positive work attitude, self-confidence and a high level of energy</li><li>
Working knowledge of order processing, loading procedures, and stacking techniques</li><li>
Working knowledge of accepted safety and sanitation procedures</li><li>
Physically capable of lifting 50+ lbs</li><li>
Ability to stand and work continuously</li><li>
Works with speed, consistency and organization</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience in Food Service and/or Customer Service (highly valued).</li><li>
Team player, thriving in collaborative environments.</li><li>
Outgoing personality and a strong commitment to customer satisfaction.</li><li>
Catering Industry (Off-premise and On-premise).</li></ul><p>
</p><p><i>One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></p>
More detail about One Off Hospitality Group part of One Off Hospitality Group</div>

Warehouse Manager

RR Donnelley

<div><b>Company Description</b><p><br>
RRD provides marketing, packaging, print, and business services to the world&rsquo;s most respected brands. The company&rsquo;s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.</p><b><br>
Job Description</b><p><b><br>
Schedule: Monday - Friday 10:30am-7:30pm</b></p><p>
This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.</p><p><b>
Job duties</b></p><p>
(* denotes an &ldquo;essential function&rdquo;)</p><ul><li><ul><li>Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution</li><li>Respond to employee facility related requests &ndash; temperature, parking, etc.</li><li>Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.</li></ul></li><li>
 Support emergency evacuation plans/fire drills</li><li>
 Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services</li><li>
 Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system</li><li><ul><li>Coordinate minor moves</li><li>Coordinate furniture orders/minor furniture changes</li><li>Manage building access/badges and internal keys</li><li>Coordinate onboarding and offboarding of client staff</li><li>Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives</li><li>Work with manager to update Site Procedures Manual</li><li>Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited &ldquo;can-do&rdquo; disposition</li></ul></li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum of 1 year of work experience in the area field of facilities, property management or building operations</li><li>
High School diploma or GED required</li><li>
Strong written and verbal skills</li><li>
Proven customer service skillset</li><li>
 Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar</li><li>
Experience in navigating a high-profile, high-paced environment</li><li>
Ability to problem solve, rationalize and mitigate/manage obstacles presented</li><li>
Self starter, task-oriented leader</li><li>
Ability to work overtime as needed</li><li>
Ability to handle sensitive and/or confidential information</li><li>
Proven ability to multi-task, meet deadlines and complete projects in a timely manner</li><li>
Demonstrate initiative and proactive thinking</li><li>
Ability to work well with others in a team atmosphere</li><li>
Maintain a professional appearance and high level customer service mindset at all times</li><li>
Ability to commit and adhere to all client values, principles and procedures</li></ul><br>
<b>
Additional Information</b><p><br>
The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.</p><p>
#LI-MY1</p><p>
#Li-onsite</p><div></div><p>
RRD is an Equal Opportunity Employer, including disability/veterans</p>
<p>
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.</p>
<p>
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.</p></div>

Office Facilities Associate

Ferring Pharmaceuticals, Inc.

<div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><p>
As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our &lsquo;people first&rsquo; philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world&rsquo;s oldest enemy: disease.</p><p></p><p>
Our ambition is for our novel, first-in-class treatment for bladder cancer to become the new standard of care and backbone therapy for patients across the non-muscle invasive bladder cancer (NMIBC) disease spectrum. In 2024, our intravesical gene therapy achieved over 1,500 patients treated across the country at most major medical centers and community care centers. This exceptional first-year performance has made it among the top five best-selling gene therapies, and its uptake reflects a movement within the category toward innovative therapies and new hope for patients and their families.</p><p></p><p>
As the <b><i>Key Account Manager</i></b> you will be a part of the customer-facing team responsible for Adstiladrin. This position will be required to navigate the intricacy of urologic &amp; uro-oncologic settings of care. The role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Ferring&rsquo;s first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees. This role will cover xxxxxx
</p><p></p><p>Our Uro-Oncology team is expanding with a variety of rewarding opportunities in commercial. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you. This is your opportunity to play an important role in making available to patients a novel product that has the potential to revolutionize the treatment of bladder cancer!</p><p></p><p>
With Ferring, you will be joining a recognized leader, identified as one of &ldquo;The World&rsquo;s Most Innovative Companies&rdquo; by <i>Fast Company</i>, and honored by <i>Fortune</i> with inclusion on its &ldquo;Change the World List,&rdquo; for addressing society&rsquo;s unmet needs. Ferring US is also Great Places to Work&reg; Certified, distinguishing it as one of the best companies to work for in the country.</p><p></p><p><b>
Responsibilities</b><b><i>:</i></b></p><p>
Account Management</p><ul><li>
Achieves predetermined account goals according to company and uro-oncology requirements.</li><li>
Engages in educational activity with health care providers, clinic leaders, and solution-based system influencers for adoption.</li><li>
Identifies which individuals within the geography that have the greatest impact on decision-making and sales adoption and develops long lasting business relationships accordingly.</li><li>
Maintains strong cross-functional focus related to account management, support and growth. Works with Sales Specialists in aligning territories to pull through patient identification and pull through.</li><li>
Utilizes discretionary budget for maximum impact on sales.</li><li>
Conducts complaint in-services, approved dinner programs, one-on-one off site meetings and meals and attends national/regional meetings as needed.</li></ul><p></p><p>
Selling Skills</p><ul><li>
Anticipates and responds to customers&rsquo; objections, problems, and concerns.</li><li>
Evaluates the needs of customers and increases sales by tailoring the approach for each call or presentation based on a specific customer mindset.</li><li>
Leverages available sales and marketing resources to sell and effectively identifies the best resources to use on each presentation.</li><li>
Participates in company-sponsored and/or company-approved training programs to constantly improve knowledge and selling skills.</li><li>
Recognizes and effectively counters resistance to prescribing identified Ferring Uro-Oncology product.</li></ul><p></p><p>
Clinical Acumen</p><ul><li>
Maintains knowledge of product clinical studies and market related clinical landscape to inform customers and address questions, concerns, and objections to the use of Ferring&rsquo;s products.</li><li>
Understand and communicate value proposition of brand for adoption.</li><li>
Identify and appropriately leverage the adoption cascade and influencer networks.</li><li>
Flawlessly execute in-services and ensure stakeholders are knowledgeable of appropriate candidates for treatment</li></ul><p></p><p>
Business Acumen</p><ul><li>
Works with the Sales/Marketing/Market access departments to most effectively take advantage of marketing materials and product information.</li><li>
Analyzes and establishes order of calls and routes that maximize opportunities to increase sales.</li><li>
Analyzes impact of insurance mandates and coverage in the territory and its effect on prescribing decisions, and accordingly modifies sales and promotion strategies.</li><li>
Communicates activity in the territory by completing daily call inputing, monthly reports and other reports as appropriate.</li><li>
Contributes to and attends meetings, conventions, conferences and training programs.</li><li>
Coordinates and implements special marketing programs and other projects.</li><li>
Manages time and tasks to achieve maximum customer impact, support and sales volume.</li><li>
Recommends sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors&rsquo; products or services.</li><li>
Understands market dynamics and healthcare economics (e.g., impact of health reform, trends and evolving insurance coverage).</li></ul><p></p><p><b>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree required; MBA or other advanced degree preferred</li><li>
7+ years medical industry sales experience</li><li>
5+ years pharmaceutical, biotech, device, and/or diagnostic experience required</li><li>
Oncology experience preferred</li><li>
Urology experience required</li><li>
Cell &amp; Gene therapy experience a plus</li><li>
Experience in major national/regional clinic systems is strongly preferred</li><li>
Product launch experience is strongly preferred</li><li>
Buy and bill experience required</li><li>
Business to business experience preferred</li><li>
A proven track record of high sales performance</li><li>
Experience with account planning including tools, resources, and reporting preferred</li><li>
Demonstrated success in account management and exceptional customer service skills</li><li>
Demonstrated independent decision making, effective problem-solving, and strategic thinking skills</li><li>
Advanced presentation skills and business acumen a necessity</li><li>
Broad understanding of market access and evolving trends in patient care</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Sitting approximately 3 &ndash; 4 hours at a time while driving or as a passenger and operating an automobile up to 60% of the time depending upon the geography of the territory.</li><li>
Walking up to 15% of the time depending upon the geography of the territory.</li><li>
Climbing stairs and/or ramps may be required in certain urban territories where the use of public transportation may be necessary during the course of the work day.</li><li>
Standing, more than 1 -2 hours at a time.</li><li>
Lifting, carrying, pushing and/or pulling items such as laptop, iPad, printed material and product samples weighing up to 20 pounds, into and out of a car, train or airplane and into physician offices and/or medical facilities.</li><li>
Long distance travel via airplane or other commercial conveyance approximately 2-3 times per year. Additional overnight and/or longer distance travel may be required more frequently, depending upon the territory.</li></ul><p></p><p>
Location: Central Region &ndash; within 100 miles of National Airport &ndash; Chicago, IL ideal</p><p></p><p><b>
Ferring + you
</b></p><p>At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry&rsquo;s most impressive people, these are just some of the ways we live our &quot;People First&quot; philosophy.</p><p></p><p><b>
Our Compensation and Benefits</b></p><p>
At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $119,000 to $221,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of sales commissions - payouts are based on individual and geography/company performance.</p><p></p><p>
Benefits for this role include: comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees; a 401k plan and company match; short and long-term disability coverage; basic life insurance; wellness benefits; reimbursement for certain tuition expenses; sick time frontloaded yearly of 40 hours, or higher if state or local law requires; vacation time for full time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment, and additional accruals starting in the fifth (5th) year of employment; and 12 to 13 paid holidays per year. We are proud to offer 20 weeks of paid parental leave, learn more about the parental leave offering in our benefits package here. For roles that are not field-based, Ferring has a hybrid work policy that is four days in the office, with the option to work one day remotely.</p><p></p><p>
Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.</p><p></p><p>
Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.</p><p></p><p>
We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.</p><h2 class="jobSectionHeader"><b>
Location:</b></h2>
Parsippany, New Jersey</div>

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