administrator, association management & operations

administrative assistant

administrator, association management & operations Jobs in Chicago

api support analyst i

benefit specialist

billing specialist

access specialist 1

Four Seasons Residential Realty

We are seeking a customer-focused and technically skilled IT End-User Support Specialist to provide frontline technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve helpdesk tickets efficiently, and deliver exceptional customer service while maintaining professionalism and empathy.🔧 Key Responsibilities• Provide first-level IT support via phone, email, chat, and in person• Diagnose and troubleshoot hardware, software, network, and system issues• Install, configure, and maintain desktops, laptops, printers, and mobile devices• Manage user accounts (password resets, permissions, Active Directory updates)• Support Microsoft 365 applications, VPN access, and enterprise tools• Document incidents and resolutions in the ticketing system• Escalate complex issues to Tier 2/3 support when necessary• Maintain IT inventory and asset tracking• Educate users on IT best practices and security awareness 🛠 Required Qualifications• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)• 1–3 years of IT helpdesk or desktop support experience• Strong knowledge of Windows and/or macOS operating systems• Basic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi)• Experience with ticketing systems• Excellent communication and customer service skills 🌟 Preferred Qualifications• Experience with Active Directory and Microsoft 365• Knowledge of remote support tools• IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications• Experience in a fast-paced corporate environment 🤝 Key Competencies• Strong problem-solving skills• Ability to multitask and prioritize• Customer-first mindset• Professional and positive attitude• Team collaboration 🎁 What We Offer• Competitive salary• Health, dental, and vision benefits• Paid time off• Professional development opportunities• Collaborative and supportive team environment

Remote Customer Facing IT End-user Support

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

Specialized Bicycle Components

<div>Cycling Specialized - Specialized Fulton - Chicago, IL
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we&rsquo;re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We&rsquo;re a team of barrier-breakers, disrupters, and problem solvers. We&rsquo;re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out &ndash; we&rsquo;re here to help you build your career at Specialized.
JOB SUMMARY
A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU&rsquo;LL MAKE A DIFFERENCE<ul><li>
Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction</li><li>
Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs</li><li>
Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process</li><li>
Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way</li><li>
Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized</li><li>
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty</li><li>
Use company literature/resources and available training to stay current on product features</li><li>
Regular, dependable attendance and punctuality</li></ul>
WHAT YOU NEED TO WIN<ul><li>
Passion for cycling and the Specialized brand</li><li>
Bike shop experience preferred</li><li>
A current or former retail employee with 1+ years of experience preferred</li><li>
Excellent communication with the ability to effectively interact with riders and team members</li><li>
Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching</li><li>
Able to lift at least 50 lbs. or more and use proper lifting skills</li></ul>
TELL ME MORE<ul><li>
Competitive health care (Medical PPO or HDHP)*</li><li>
Dental*</li><li>
Vision*</li><li>
Health Savings Account (HSA)</li><li>
Short and Long Term Disability</li><li>
Company sponsored life insurance</li><li>
Optional Term Life Insurance</li><li>
Optional Critical Illness insurance</li><li>
Optional Critical Accident insurance</li><li>
Competitive vacation package*</li><li>
401(k) with match</li><li>
8 Weeks paid parental leave</li><li>
Paid company holidays</li><li>
Employee discounts on all product</li><li>
Deep partner retail discounts</li><li>
Fitness &amp; Events Reimbursement</li><li>
Employee Assistance Program</li><li>
Commuter Benefits *if applicable in state</li></ul><ul><li>For eligible employees</li></ul>
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
 For additional information on benefits and perks, please visit: https://benefits.specialized.com
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone &ndash; especially those from marginalized groups &ndash; to apply to our job postings and help us earn the position as the rider&rsquo;s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.</div>

Cycling Specialized - Specialized Fulton - Chicago, IL

Databricks

<div>FEQ327R502

Mission

Reporting to the Tech GM of Field Engineering, the Specialist Solutions Architect Manager for Healthcare &amp; Life Sciences (HLS) will lead a high-impact team of Specialist Solutions Architects (SSAs) and SSA Team Leads/Managers across the North East region. You will cultivate, guide, and scale a dynamic organization focused on enterprise software, big data, healthcare interoperability (e.g., FHIR/HL7), clinical/claims analytics, real-world evidence (RWE), and medical AI/ML applications. Leading this specialized pre-sales engine, you will partner closely with Sales leadership to drive consumption, maximize ARR, and help healthcare providers, payers, and pharmaceutical organizations achieve transformational business and patient outcomes. You will scale and operate a world-class tier of field engineers to accelerate Databricks' dominance within the HLS vertical.

The Impact You Will Have:
<ul>
<li>Hire, train, and develop a high-performing tier of both individual contributors (IC) and frontline managers/leads within the Specialist Solutions Architecture organization.</li>
<li>Maintain a robust, diverse hiring pipeline attuned to deep technical expertise, clinical data structures, and life sciences domain proficiency.</li>
<li>Exceed regional sales and consumption targets by ensuring your management and SA teams rigorously qualify accounts, identify high-value genomic, clinical, or operational use cases, execute secure proof-of-concepts, and serve as trusted advisors across the customer lifecycle.</li>
<li>Drive deep adoption of the Databricks Data Intelligence Platform, ensuring compliance frameworks (HIPAA, HITRUST, GxP) are properly mapped to outsized business and regulatory value.</li>
<li>Establish strong matrixed relationships across Product Management, Engineering, Industry Solutions, and Sales to remove blockers and accelerate go-to-market velocity.</li></ul> 


What We Look For:
<ul>
<li>5+ years of leadership experience directly managing technical pre-sales teams, with a proven track record of leading both high-level individual contributors (L6+) and frontline technical managers/pod leads.</li>
<li>5+ years of deep experience in the data and AI space with highly technical platforms (e.g., distributed computing, cloud data warehousing, MLOps, or generative AI infrastructure).</li>
<li>Comprehensive understanding of the Healthcare and Life Sciences vertical, including hands-on familiarity with industry data models (OMOP, FHIR), regulatory constraints (HIPAA, GxP), and standard enterprise data integration/transformation patterns.</li>
<li>Proven capability as a trusted strategic advisor to HLS technical executives (CTOs, CIOs, Chief Data Officers) guiding large-scale cloud infrastructure and AI roadmap decisions.</li>
<li>Elite command of technical qualification methodologies, architecture design validation, structured proof-of-concept (POC) management, and value-selling frameworks.</li>
<li>Demonstrated history of organizational scaling&mdash;successfully hiring complex profiles, accelerating onboarding cycles, coaching leaders, and managing progression pathways.</li>
<li>Strong operational rigor around pipeline tracking, resource allocation, and building cross-functional alignment between Field Engineering, Sales, and Customer Success.</li>
</ul><div>
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. 
 
Benefits 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Sr. Manager, Field Engineering (Specialist) - HCLS

BOKA Restaurant Group

<div>Boka Restaurant Group is currently looking for a Marketing &amp; Social Media Specialist! 
 
The Marketing &amp; Social Media Specialist serves as the primary marketing lead for an assigned portfolio of restaurant concepts This individual is responsible for shaping, executing, and optimizing comprehensive social media and marketing strategies across a portfolio of restaurant locations. With a strong grasp of brand identity, consumer behavior, and digital trends, the Specialist will act as both a creative and analytical driver, partnering closely with restaurant teams, chef partners, and marketing leadership to elevate brand awareness, guest engagement, and business results through integrated marketing initiatives. 
 
Success in this role comes from balancing strategic thinking with exceptional execution, building strong relationships with restaurant teams, remaining curious about emerging trends, and bringing creativity, adaptability, and accountability to every project. 
Key Responsibilities:<ul><li>Minimum 2-3 days onsite across the restaurants weekly for balance of strategy, planning, and content capture. This position will be required to be available nights and weekends as assigned based on restaurant events and marketing needs.</li></ul>
Strategic Leadership<ul><li>
Lead the development and execution of integrated social media and marketing strategies tailored to each assigned restaurant&rsquo;s brand positioning and business objectives.</li><li>
Partner with the Sr. Marketing Manager to develop quarterly and annual strategic plans.</li><li>
Develop strategic marketing recommendations that align with restaurant goals, seasonal initiatives, guest trends, and business priorities.</li><li>
Proactively identify opportunities to amplify brand awareness, support restaurant initiatives, and drive guest engagement across platforms.</li></ul>
Content Strategy &amp; Management<ul><li>
Own and manage the content calendar for each assigned concept, ensuring alignment with brand voice, aesthetic, and overall marketing goals.</li><li>
Direct and oversee content production (photography, videography, reels, storytelling), collaborating with in-house teams and external partners as needed.</li><li>
Develop marketing decks, shot lists, and mood boards for monthly content shoots while coordinating with restaurant teams to ensure successful execution. 
Review performance analytics to inform content and posting strategies, optimizing reach, engagement, and conversion.</li></ul>
Brand &amp; Platform Oversight<ul><li>
Serve as the brand steward for each assigned location across digital platforms ensuring consistency, tone, and professionalism across all touch points.</li><li>
Manage day-to-day posting, scheduling, and community engagement across Instagram, Facebook, TikTok, and other relevant platforms, with an eye toward innovation and trend alignment.</li><li>
Monitor industry, hospitality, and social media trends to identify opportunities that keep assigned concepts culturally relevant and competitively positioned.</li></ul>
Cross-Functional Collaboration<ul><li>
Act as the primary liaison between marketing and restaurant teams, guiding campaign execution, capturing in-the-moment content, and communicating marketing objectives clearly and effectively.</li><li>
Build trusted relationships with chef partners, restaurant leadership, operations teams, and cross-functional departments to ensure marketing initiatives align with business goals.</li><li>
Coordinate with photographers, creators, influencers, media partners, and other vendors as needed to support marketing initiatives.</li><li>
Lead marketing support for restaurant openings, pop-ups, menu launches, events, and activations ensuring timelines and deliverables are met.</li><li>
Maintain a consistent presence in the restaurants, rotating through the locations each week ensuring constant communication with management and culinary teams.</li></ul>
Innovation &amp; Professional Development 
<ul><li>
Stay current on emerging hospitality, travel, marketing, and social media trends.</li><li>
Continuously identify opportunities to improve marketing performance, operational workflows, and guest engagement.</li></ul>
Performance Analysis &amp; Reporting<ul><li>
Regularly review performance metrics and generate insights reports to assess ROI, campaign success, and content performance.</li><li>
Make data-informed recommendations for strategy refinement, audience growth, and platform experimentation.</li><li>
Present campaign performance, insights, and recommendations to marketing leadership and restaurant teams as needed.</li></ul>
Preferred Qualifications<ul><li>
3&ndash;5 years of experience in marketing, social media, hospitality, or a related field</li><li>
Strong photography and mobile video creation skills</li><li>
Experience using Meta Business Suite, Google Analytics, Canva, Adobe Creative Suite, or similar marketing platforms</li><li>
Exceptional project management and organizational skills</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple brands and competing priorities simultaneously</li><li>
Passion for restaurants, hospitality, food, and storytelling</li></ul>
Benefits &amp; Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), free membership to Chicago Athletic Clubs employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments! 
 
Physical Requirements:<ul><li>
Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds</li><li>
Safely and effectively use all necessary tools, equipment, and cleaning chemicals</li><li>
Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces</li><li>
Ability to bear exposure to hot and cold environments</li></ul>
More detail about Boka Restaurant Group part of BOKA Restaurant Group</div>

Marketing & Social Media Specialist - Boka Restaurant Group

Trainee Casualty Claims Specialist

DePaul University

<div>The Highlights:
Reporting to the Associate Director, the SSS Program Coordinator (PC) will be responsible for developing and coordinating program activities for the Student Support Services Program, as well as maintaining records of student participation for federal and campus reporting purposes. The Program Coordinator plays an important role for record management, data collection and data recording for program evaluation and Annual Performance Report. The PC will complete task aimed to report to Associate director on information about overall program operation such as recruitment, student advising, student retention, record management, cultural events, and will establish a system for program documentation and archive.
What You'll Do:
1. Assist program with task aimed for student enrollment, program participation, advising and mentoring. Revise on-line program applications, complete monthly participation roster revisions, assign caseload to advisors, and maintain a 15-20 participant case load for advising a mentoring.
2. Responsible for maintaining program records of student participation in SSS program services and sponsored activities; update participants rosters and records in quarterly bases. Perform program evaluation task to collect/summarize information to be included in quarterly, and annual reports to University and the U.S. Department of Education.
3. Provide additional support such as coordinating workshops, coordinating TRIO or student Affairs meetings, collaborate with partner offices at DePaul to deliver services for Access, Attainment, and TRiO (AAT) students. These collaborations are aimed to support program's, department and Division strategies for retention and graduation.
4. Assist the associate director to plan and coordinate educational program activities to promote participant engagement and sense of belonging by communicating and updating the SSS news letter. In addition, the coordinator will following up with target student group to promote events, opportunities and activities for selected groups, such as freshman, STEM students or students with disabilities.
Supervise 1-2 student employees who serve as Student Leaders and Office Assistants.
What You'll Need:
<ul><li>Bachelor's degree, required.
</li><li>1-2 years experience with student services, advising, academic assistance, program/data management in an academic setting required.
</li><li>Experience with coordinating academic services (advising, tutoring, mentoring) to first generation and low-income college students in higher education.
</li><li>Progress toward or admission to a master's degree in education or social science field preferred.
</li><li>Proficiency in Microsoft Office, required.
</li><li>Basic understanding of descriptive statistics to run with excel (Microsoft Office).
</li><li>Excellent oral and written English communication skills.
</li><li>Strong organization and time management skills.
</li><li>Strong commitment to TRiO philosophy and program objectives.
</li><li>Openness to learn new software and systems such as, Dedoose, Qualtrics and Salesforce.
</li></ul>Open to potential domestic travel with students to conferences and/or professional development opportunities.
The anticipated hiring range for this position is: $20.93 to $25.03/hr.
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget. 
 
Perks:
<ul><li>Working for a stable and well-known University.
</li><li>Top choice medical, dental, and vision benefits.
</li><li>Retirement plan matching contribution of 8%.
</li><li>Tuition waivers for employees and dependents.
</li><li>Generous paid time off, sick time, holidays, floating holidays, and more!
</li><li>Full-Time Benefits
</li></ul>For consideration, please include a resume and cover letter.
Vincentian Mission:
 
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.
Required Background Check:
Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check. 
 
DePaul University is an Equal Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.</div>

Student Support Services Program Coordinator

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