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access specialist 1

Rush University Medical Center

<p></p><div><p><b>Location: </b>Chicago, Illinois
</p><p><b>Business Unit: </b>Rush Medical Center
</p><p><b>Hospital: </b>Rush University Medical Center
</p><p><b>Department: </b>Access Center Specialty Care
</p><p><b>Work Type: </b>Full Time (Total FTE between 0.9 and 1.0)
</p><p><b>Shift: Shift 1
</b></p><p><b>Work Schedule: </b>8 Hr (8:00:00 AM - 4:30:00 PM)
</p><p><b>Rush offers exceptional rewards and benefits learn more at our </b>Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
</p><p><b>Pay Range: </b>$18.87 - $29.73 per hour
<br>
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
</p><p>Summary:
<br>
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
</p><p>Other information:
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High School Diploma required.
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Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
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Bilingual skills a plus.
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Certified Healthcare Access Associate (CHAA) preferred.
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Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
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Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
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Disclaimer:
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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
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Date Reviewed:
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Date Revised:<br>
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</p><p>Responsibilities:
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1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
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2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
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3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
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4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
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5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
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6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
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7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
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8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
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9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
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10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
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11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
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12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
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13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
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14. Promotes a positive and productive environment, supporting teamwork and communication.
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15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
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16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
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17. Performs other duties as assigned.<br>
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</p><p>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div>

Access Specialist 1

Ladies of Virtue

<p><b>Position Summary</b></p><p>Ladies of Virtue seeks a <b>Contract IT Specialist (Systems &amp; Applications)</b> to provide responsive, high-quality technology support across the organization. This role is responsible for equipment setup and tracking, day-to-day troubleshooting, system administration, end-user support, and technology documentation to ensure staff and contractors can operate effectively. The ideal candidate is service-oriented, highly organized, comfortable switching between priorities, and confident in translating technical solutions into clear, non-technical guidance.</p><p>This role requires demonstrated proficiency in Salesforce, Asana, and Microsoft Office, as well as experience supporting a modern, cloud-based environment (e.g., collaboration tools, user access management, device setup, and security best practices).</p><p><b>Key Responsibilities</b></p><p><b>End-User Support &amp; Service Delivery</b></p><ul><li>Provide timely, one-on-one technical support for staff and approved contractors (remote and occasional in-person as needed).</li><li>Diagnose and resolve hardware, software, account access, email, and collaboration tool issues.</li><li>Triage incoming requests, set expectations, and manage tickets/priorities to meet operational needs and deadlines.</li><li>Communicate clearly and professionally with both technical and non-technical users.</li></ul><p><b>Systems &amp; Applications Administration</b></p><ul><li>Support core business applications, with emphasis on <b>Salesforce</b>, <b>Asana</b>, and <b>Microsoft Office</b> (including Outlook, Teams, SharePoint/OneDrive, Excel, and Word).</li><li>Build out of Salesforce interface to support automation, data input, output, and communication</li><li>Assist with Salesforce user support (e.g., login/access, profiles/permissions, basic troubleshooting, reports/dashboards support, and user guidance). - Changed order</li><li>Manage user onboarding/offboarding tasks, including device setup, account provisioning, permissions, and access control across systems.</li><li>Support workflow efficiency by helping staff use Asana effectively (e.g., permissions, templates, project setup, and best practices).</li><li>Provides software recommendations to optimize team work efficiencies.</li></ul><p><b>Hardware, Setup, and Configuration</b></p><ul><li>Configure, deploy, and maintain organization-issued laptops and peripherals; ensure proper installation of operating systems and required applications.</li><li>Maintain an inventory of hardware and software licenses; recommend replacements and upgrades as needed.</li></ul><p><b>Documentation, Training, and Continuous Improvement</b></p><ul><li>Create and maintain end-user documentation, FAQs, and standard operating procedures (SOPs) for technology processes.</li><li>Provide quick training and job aids (live or recorded) to improve adoption and reduce recurring issues.</li><li>Identify recurring problems and recommend practical improvements to tools, processes, and security practices.</li><li>Provide regular updates to management on status, trends, risks, and opportunities.</li></ul><p><b>Required Qualifications</b></p><ul><li>2+ years of experience in IT support, help desk, or systems support (nonprofit or small-to-mid-size organizations a plus).</li><li>Strong working knowledge of <b>Salesforce</b>, <b>Asana</b>, and <b>Microsoft Office</b> (Outlook, Teams, SharePoint/OneDrive, Excel, Word).</li><li>Experience with Microsoft 365 administration (user access, permissions, email troubleshooting, SharePoint/OneDrive support).</li><li>Experience with basic cybersecurity best practices (MFA, endpoint hygiene, access controls, phishing awareness).</li><li>Demonstrated experience in diagnosing and resolving hardware/software issues in a remote environment.</li><li>Working knowledge of networking fundamentals (WiFi, VPN basics, user access, connectivity troubleshooting).</li><li>Ability to document processes clearly and build user-friendly guides.</li><li>Excellent communication skills; ability to explain technical topics in plain language.</li><li>Strong time management skills and ability to handle multiple priorities with minimal supervision.</li><li>High reliability, discretion, and professionalism in handling sensitive information.</li></ul><p><b>Core Competencies</b></p><ul><li>Customer-first mindset and strong service orientation</li><li>Proactive problem solving and follow-through</li><li>Organized, detail-oriented, and process-driven</li><li>Comfortable working independently and managing shifting priorities</li><li>Strong documentation and communication skills</li><li>Team-oriented and solution-focused</li></ul><p><b>Work Location:</b> 85% Remote | 15% onsite (occasional on-site support in the Chicagoland area may be requested as needed)</p><p>If the above describes you and you are interested in becoming a part of the Ladies of Virtue team, please &ldquo;Apply Now&rdquo; to complete our application process. Be sure to include a cover letter and resume with your application. The position begins on June 1, 2026.</p><p>Pay: $40.00 per hour</p><p>Application Question(s):</p><ul><li>Availability and schedule: This contract role averages 30&ndash;50 hours per month and requires schedule flexibility (some evening/weekend availability as needed). Can you meet this requirement? If yes, list your typical availability windows.  </li><li>On-site support: Are you able to provide occasional on-site IT support in the Chicagoland area (~15%)? </li><li>Relevant experience: How many years of experience do you have in IT support/help desk/systems support? Briefly describe the environments you supported (remote/hybrid, small organization, nonprofit, etc.).   </li><li>Salesforce proficiency: Describe your hands-on Salesforce experience (admin/support/consulting). Include specific tasks you have performed (e.g., user access/permissions, reports/dashboards, page layouts, flows/automation, troubleshooting).</li><li>Microsoft 365 administration: What Microsoft 365 admin/support tasks have you performed? </li><li>Asana proficiency: Describe your experience supporting Asana, including project setup, permissions, templates, or improving team workflows.  </li><li>Scenario: A staff member cannot access SharePoint/OneDrive files and reports that they are &ldquo;not syncing.&rdquo; In 4&ndash;6 sentences, explain your troubleshooting steps and what you would document for the user to prevent repeat issues.  </li></ul><ul><li>Describe your experience or exposure to AI tools. How have you used AI to initiate or improve a process or workflow in an organization? Please include the problem you were solving, the AI tool(s) used, what you built or changed, and the outcome/impact (time saved, quality improved, errors reduced, adoption, etc.).</li></ul><p>Work Location: Hybrid remote in Chicago, IL 60653</p>

IT Specialist

Specialized Bicycle Components

<div>Cycling Specialist - Specialized Lincoln Park - Chicago, IL<div><b>
ABOUT SPECIALIZED</b></div><div><i>
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we&rsquo;re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We&rsquo;re a team of barrier-breakers, disrupters, and problem solvers. We&rsquo;re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.</i></div><div><i>
In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out &ndash; we&rsquo;re here to help you build your career at Specialized.</i></div><div></div><div><b><i>
This is a seasonal part time opportunity.</i></b></div><div></div><div><b>
JOB SUMMARY</b></div><div></div><div>
A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.</div><div>
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.</div><div></div><div><b>
HOW YOU&rsquo;LL MAKE A DIFFERENCE</b></div><br>
<div></div><ul><li>
Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction</li><li>
Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs</li><li>
Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process</li><li>
Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way</li><li>
Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized</li><li>
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty</li><li>
Use company literature/resources and available training to stay current on product features</li><li>
Regular, dependable attendance and punctuality</li></ul><div></div><div><b>
WHAT YOU NEED TO WIN</b></div><ul><li>
Passion for cycling and the Specialized brand</li><li>
Bike shop experience preferred</li><li>
A current or former retail employee with 1+ years of experience preferred</li><li>
Excellent communication with the ability to effectively interact with riders and team members</li><li>
Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching</li><li>
Able to lift at least 50 lbs. or more and use proper lifting skills</li></ul><div></div><div><b>
TELL ME MORE</b></div><ul><li>
Competitive health care (Medical PPO or HDHP)*</li><li>
Dental*</li><li>
Vision*</li><li>
Health Savings Account (HSA)</li><li>
Short and Long Term Disability</li><li>
Company sponsored life insurance</li><li>
Optional Term Life Insurance</li><li>
Optional Critical Illness insurance</li><li>
Optional Critical Accident insurance</li><li>
Competitive vacation package*</li><li>
401(k) with match</li><li>
8 Weeks paid parental leave</li><li>
Paid company holidays</li><li>
Employee discounts on all product</li><li>
Deep partner retail discounts</li><li>
Fitness &amp; Events Reimbursement</li><li>
Employee Assistance Program</li><li>
Commuter Benefits *if applicable in state</li></ul><div></div><ul><li>For eligible employees</li></ul><div></div><div><i>
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.</i></div><div><i>
 For additional information on benefits and perks, please visit: </i><div><i>https://benefits.specialized.com</i></div></div><div><i>
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.</i></div><div></div><div><i>
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone &ndash; especially those from marginalized groups &ndash; to apply to our job postings and help us earn the position as the rider&rsquo;s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!</i></div><div></div><div><i>
See what we are up to on </i><div><i>LinkedIn</i></div><i>, </i><div><i>Instagram</i></div><i>, and most importantly, our #</i><div><i>DogsofSpecialized</i></div><i>.</i></div></div><div></div>

Cycling Specialist - Specialized Lincoln Park - Chicago, IL

PeopleCaddie

<div>
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  Job Description
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  Data Entry Specialist | 8 Week Contract | The Loop
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   Client : Large Public Accounting Firm
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   Location: The Loop, Chicago, IL (onsite)
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   Duration: 1/19 thru March
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   Pay Rate: $35 (W2)
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  Overview
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 We&rsquo;re supporting a leading professional services firm on a short-term data entry and digital records project in The Loop.
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 This role is ideal for someone organized, detail-oriented, and proficient with Microsoft 365 tools who thrives in a professional, fast-paced office environment.
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  Responsibilities
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   Enter and organize data with accuracy and consistency
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   Digitize, tag, and upload documents using Microsoft Teams, OneDrive, and SharePoint
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   Maintain attention to detail and data integrity throughout
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   Collaborate with office staff to meet daily and weekly goals
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   Handle confidential information with professionalism and care
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  Qualifications
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   Proficiency with Microsoft 365 (Excel, Teams, SharePoint, OneDrive)
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   Strong attention to detail and organizational skills
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   Reliable, punctual, and efficient
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   Prior data entry or administrative experience preferred
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  Schedule
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   Standard business hours, Monday&ndash;Friday (onsite) off 12/24 &amp; 12/25
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   Business casual environment
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  Why This Role
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 A fast-moving, high-visibility project in The Loop &mdash; strong hourly pay, a professional setting, and a great opportunity to gain hands-on experience with digital document management in a respected national firm.
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 #PCO
</div>


Data Entry

Roscoe

<p><b>Full Job Description:</b></p><p>The Accounting Specialist is the lead accounts receivable assistant in the finance department. We strongly believe in training and development to further advance individual skills and opportunities, and we&rsquo;re seeking a driven professional with ambition to grow within our company. If you&rsquo;re searching for a solid, stable, and growing company that is small enough to know and appreciate who you are, and big enough to compete with the mega corporations, we should talk.</p><p><b>Key Responsibilities:</b></p><p>&middot; Oversee collection and processing of customer payments with accuracy of financial and transactional data.</p><p>&middot; Maintain timely updates to CRM with all customer communication.</p><p>&middot; Establish professional and positive relations with customers.</p><p>&middot; Initiate communication with customers as needed including identifying missing invoices, underpays, past due balances and other issues. Provide information in a timely manner to supervisors and team members; lead weekly A/R meetings with internal business partners including Customer Service Reps and District Managers.</p><p>&middot; Initiate collection attempts in accordance with internal procedure.</p><p>&middot; Perform reference checks for all credit applications</p><p>&middot; Create monthly journal entries; reconcile or note and report discrepancies found in records.</p><p>&middot; Compile accounting reports as needed pertaining to accounts payable and receivable.</p><p>&middot; Work with accounts payable as needed, including verifying and balancing receipts, and sending payment.</p><p>&middot; Understand and utilize accounting software and financial systems to maximize operational efficiency.</p><p><b>Essential Skills and Experience:</b></p><ul><li>Associate in Business, Accounting, or related field. Bachelor's a plus.</li><li>1+ years of applicable accounting experience.</li><li>Demonstrate active listening skills with customer interactions, giving full attention to and taking time to understand the points being made, asking questions as appropriate.</li><li>Convey information effectively, verbally and in writing in English; Spanish a plus.</li><li>High level of organizational skills, integrity, accuracy, and attention to detail.</li><li>Ability to follow through on internal and external customer requests in a timely manner</li><li>Ability to multi-task and work under pressure while maintaining accurate work processes</li><li>Experience and adaptability with computer software (ex. Word, Excel, accounting software, CRM, payment platforms, etc.)</li><li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li></ul><p><b>Supplemental Pay:</b></p><ul><li>Bonus Programs</li></ul><p><b>Typical Environmental Conditions:</b></p><ul><li>This position is in person inside general offices and areas of a typical industrial laundry facility</li></ul><p><b>The Roscoe Difference:</b></p><p>Roscoe is hometown business that has been serving Chicagoland and surrounding areas for over 100 years. We are conveniently accessible by public transportation and direct expressway access.</p><p>What makes Roscoe so different than other companies like us? Roscoe is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices. We will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.</p><p>Our team members have an average tenure of 14 years; you will be surrounded by people who care and a workplace that feels personal rather than corporate. We are committed to finding better ways to accomplish everything we do. We&rsquo;re proud of our storied history in being at the forefront of advancements in our industry and continue that legacy with one of the most efficient facilities in the nation and team members who are excited to grow with us.</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Job Type: Full-time</p><p>Pay: $25.00 - $32.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Ability to Relocate:</p><ul><li>Chicago, IL 60624: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Accounting Specialist

Phamily

<div><h3 class="jobSectionHeader"><b>Business Development Specialist</b></h3>
<h3 class="jobSectionHeader"><b>Location: Chicago, Illinois</b></h3>
<h3 class="jobSectionHeader"><b>Job Type: Full-time: Hybrid - 3 days per week in a shared office</b></h3>
<h3 class="jobSectionHeader"><b>Job Reports To: Demand Generation Manager</b></h3>
<h3 class="jobSectionHeader"><b>Salary Range: $80-$100k on base - 50% on variable $120-$150 OTE</b></h3>
<h2 class="jobSectionHeader"><b>About Phamily</b></h2>
<p>
Jaan Health is transforming healthcare with our leading product, Phamily, an AI-powered platform that helps care teams deliver personalized, proactive care at scale. Across corporate, clinical leadership, and technical roles, you'll help co-create by building, guiding, and enabling, and being a part of teams that focus on what matters most: improving patient outcomes, strengthening care teams, and advancing a human-centered healthcare environment.</p>
<h2 class="jobSectionHeader"><b>
Role Description</b></h2>
<p>
As our Business Development Specialist, you'll play a key role in taking hot marketing leads and converting them into qualified sales meetings that drive new business. You'll work closely with our Account Executives and Manager of Demand Generation to identify the right targets, craft compelling messaging, and execute campaigns that deliver results. This is a 90% sales, 10% strategy role that's a vital part of the bridge between marketing and sales.</p>
<p>
If you're a sales professional looking for greater ownership (or less travel) and are ready to build at a high-growth startup, this role is for you.</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2>
<ul><li>Identify and prioritize the most compelling leads and convert them into qualified meetings using multi-touch, multi-channel sequences</li>
<li>Partner with AEs to engage high-priority accounts with thoughtful, personalized messaging that develops trusted relationships</li>
<li>Pick up the phone&mdash;there's nothing as impactful as a knowledgeable conversation, and you'll be comfortable with cold calling, navigating blockers, and getting to your target</li>
<li>Create customized cadences and follow up on leads with original, ABM-style outbound messaging</li>
<li>Research new accounts, build target lists, create persona playbooks, and constantly test and refine your methodology to drive more qualified meetings</li>
<li>Immerse yourself in the healthcare landscape, understand what motivates our ICPs, and always be looking for new opportunities to make an impact</li>
<li>Navigate Hubspot like a native (training can be provided, but you'll be expected to be proficient within 1 month and expert within 3), and ensure all sales activities are properly documented</li>
<li>Build a feedback loop with the marketing team to develop and test messaging, measure campaign performance, and report outcomes to company leadership</li>
</ul><h2 class="jobSectionHeader"><b>You'll thrive here if you are:</b></h2>
<ul><li>Disciplined in your hunt, confident in conversations, and the person prospects trust to make sense of the space</li>
<li>Willing to think creatively, experiment, and do whatever it takes to get results</li>
<li>Passionate about sales and love being at the forefront of execution, but able to take a step back and think strategically about the big picture</li>
</ul><h2 class="jobSectionHeader"><b>Requirements:</b></h2>
<ul><li>Bachelor's degree (business/marketing/finance or similar) <b>or 1</b>+ years in B2B sales, business development, account management, or similar</li>
<li>Excellent communication and interpersonal skills; executive presence with customers and internal teams</li>
<li>Analytical mindset, comfortable interpreting data and making clear, defensible recommendations</li>
<li>Familiarity with common sales and martech tools, including AI, and enthusiasm about using technology to accelerate the pace without reducing quality</li>
<li>Prior healthcare experience is strongly preferred but not essential for the right candidate</li>
</ul><h2 class="jobSectionHeader"><b>Work style &amp; logistics</b></h2>
<ul><li>Hybrid - Chicago in-person at least 3 days per week</li>
<li>Occasional travel for the team to on-sites or industry events as needed</li>
</ul><h3 class="jobSectionHeader"><b>Our compensation &amp; benefits</b></h3>
<ul><li>Competitive compensation commensurate with experience: $80-$100k on base - 50% on variable $120-$150 OTE</li>
<li>Potential to earn equity based on performance</li>
<li>Remote-friendly work environment</li>
<li>Medical, dental, and vision coverage for employees and dependents at a nominal cost</li>
<li>Paid maternity leave</li>
<li>FSA and Dependent Care account options</li>
<li>401(k) Eligibility after 6 months of full-time employment</li>
<li>Collaborative, mission-driven work environment</li>
</ul>
<p><i>If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare.</i></p>
<h3 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h3>
<p><i>
Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.</i></p></div><p></p>

Business Development Specialist (Healthcare, Hybrid) - Chicago

EWC Growth

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  Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist
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 The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery.
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 Peer Trainers are culture carriers&mdash;supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you're passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey.
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  Requirements
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   High school diploma or equivalent
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   Exposure to luxury service preferred
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   Valid Esthetician or Cosmetology license (state requirement)
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   Minimum 6 months of waxing experience
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   Ability to mentor peers and provide in-the-moment feedback
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   Demonstrated leadership experience with the ability to support and influence peers
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   Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing
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   Passion for teaching, developing others, and fostering a positive team environment
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   Excellent communication, patience, and professionalism
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   Proven ability to guide, support, and positively influence team performance
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   Confidence performing full-body waxing services for all genders and anatomies
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   Work with skincare and cleaning products in a fast-paced service environment
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   Open availability preferred; open to both full-time and part-time schedules based on center needs
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  Benefits
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   Complementary Waxing Services
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   50% Off Retail Products
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   Medical, Dental, and Vision Insurance (for eligible employees)
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   401(k) with Company Match + Paid Time Off + Paid Parental Leave
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   Company-paid Life and Disability Insurance
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   Flexible Scheduling and a Supportive, Team-First Culture
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   Ongoing training, education, and career pathing opportunities
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  Compensation:
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   $16.60 + Tips + Commissions + Bonuses
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  Training Assignment Bonus:
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   $300 awarded when a new hire successfully completes training
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   $200 awarded when the new hire reaches orange level
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   $50 incentive for tenured wax specialist level up support
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 EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.
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Esthetician | Peer Trainer, Lincoln Park

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