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Lawrence Hall

Job Overview Lawrence Hall, a distinguished non-profit and community-based human services organisation founded in 1865, is seeking a dedicated and organised Project Manager to join our team. For over 150 years, we have been committed to helping children, youth, and families heal from the effects of trauma. Our work in foster care, mental health services, special education, and community support empowers young people to build resilience and thrive. This is a Full-Time position based in San Francisco, California, United States. The successful candidate will be responsible for planning, overseeing, and leading projects from ideation through to completion, ensuring they align with our organisation's mission and are delivered on time and within budget. This role is crucial for driving strategic initiatives that enhance our services and extend our impact within the community. Salary: $25 - $50 per hour Responsibilities As a Project Manager, you will be expected to:  <ul><li>Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.</li><li>Develop comprehensive project plans, including timelines, budgets, and resource allocation.</li><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects.</li><li>Track project progress using appropriate tools and techniques, providing regular status reports to management.</li><li>Manage changes to the project scope, schedule, and costs using appropriate verification techniques.</li><li>Perform risk management to minimise potential risks and create contingency plans.</li><li>Foster strong relationships with all project stakeholders and ensure effective communication throughout the project lifecycle.</li><li>Ensure that all projects are delivered on time, within the defined scope, and within budget.</li></ul>Qualifications The ideal candidate will possess the following qualifications and skills:  <ul><li>Proven professional experience in project management, preferably within the non-profit or human services sector.</li><li>Excellent organisational skills, including strong attention to detail and the ability to manage multiple tasks simultaneously.</li><li>Strong leadership, communication, and interpersonal skills, with an ability to work collaboratively with diverse teams.</li><li>Proficiency in project management software and tools.</li><li>A solid understanding of project management methodologies (e.g., Agile, PRINCE2).</li><li>A Bachelor's degree in a relevant field is preferred; a professional project management certification (PMP, PRINCE2) would be a significant advantage.</li><li>A genuine passion for the mission of Lawrence Hall and a commitment to making a positive impact on the lives of children and families.</li></ul> Benefits Lawrence Hall is dedicated to the wellbeing of its employees and offers a competitive salary and a comprehensive benefits package. We provide a supportive, collaborative, and rewarding work environment where you can contribute to meaningful work and grow professionally. Joining our team means becoming part of a legacy of service and making a tangible difference in the community.

Project management

Job Overview Lawrence Hall is seeking a dedicated and highly organised Remote Appointment Scheduler to join our team. This is a full-time position, offering the flexibility of remote work. As a key member of our administrative team, you will play a crucial role in connecting children, youth, and families with our vital services. You will be the first point of contact for many of our clients, ensuring a smooth and supportive scheduling experience. Founded in 1865, Lawrence Hall is a non-profit, community-based human services organisation dedicated to helping individuals and families heal from the effects of trauma. We provide essential programmes including foster care, mental health services, and special education, empowering young people to build resilience and thrive. This role is fundamental to the successful delivery of our mission. The offered salary for this position is $20 - $25 USD per hour. Responsibilities As a Remote Appointment Scheduler, your primary duties will include: • Efficiently scheduling, rescheduling, and cancelling appointments for various services and clinicians. • Managing and coordinating multiple calendars to optimise appointment availability. • Communicating with clients in a compassionate, professional, and timely manner via phone and email. • Maintaining accurate and confidential client records and appointment details within our database. • Sending timely appointment reminders and follow-up communications to clients. • Liaising with internal departments to ensure seamless coordination of care and services. • Acting as a helpful first point of contact, addressing initial enquiries and directing individuals to the appropriate resources. • Upholding the strictest standards of confidentiality regarding all client information. Qualifications The ideal candidate will possess the following qualifications: • Proven experience in an administrative, scheduling, or client-facing support role. • Exceptional organisational and time-management skills, with the ability to prioritise tasks effectively. • Excellent verbal and written communication skills, with a professional and empathetic telephone manner. • High proficiency in using computers and scheduling software, including the Microsoft Office Suite. • The ability to work independently and proactively in a remote setting. • Meticulous attention to detail and a commitment to accuracy. • A strong understanding of the importance of discretion and confidentiality when handling sensitive information. • Experience working within a non-profit, healthcare, or social services environment is highly desirable. Benefits • The opportunity to make a meaningful impact as part of a mission-driven organisation dedicated to supporting vulnerable children and families. • A competitive hourly wage and a comprehensive benefits package. • A supportive and collaborative team culture. • The flexibility and convenience of a fully remote working arrangement.

Remote Appointment Scheduler

Phi International

Job Overview Phi International is seeking a dedicated and articulate Email Support Specialist to join our team.  As a key member of our support team, you will be the first point of contact for our community, providing timely and professional assistance via email. You will play a crucial role in upholding our reputation and supporting our mission to promote health and well-being through innovative projects and community engagement. Phi International is an organisation focused on supporting various health initiatives by collaborating with local partners to enhance the quality of life in underserved areas. We emphasise sustainable development and effective health practices to empower communities and improve overall health outcomes. The ideal candidate will be a compassionate and efficient communicator, passionate about contributing to a mission-driven organisation. Responsibilities  <ul><li>Respond to all inbound email inquiries in a professional, timely, and empathetic manner.</li><li>Accurately identify, troubleshoot, and resolve customer issues and complaints.</li><li>Maintain a comprehensive knowledge of our projects, initiatives, and services to provide accurate information.</li><li>Escalate complex or unresolved issues to the appropriate internal teams for resolution.</li><li>Meticulously document all customer interactions and feedback within our support systems.</li><li>Identify and report on recurring customer queries and trends to help improve our processes and communications.</li><li>Collaborate with other departments to ensure a seamless and positive experience for our community.</li><li>Uphold the tone and values of Phi International in all external communications.</li></ul>Qualifications  <ul><li>Proven experience in a customer support, helpdesk, or similar role, with a strong focus on written communication.</li><li>Exceptional command of the English language, with outstanding writing, editing, and proofreading skills.</li><li>Excellent problem-solving abilities and a talent for de-escalating sensitive situations.</li><li>Strong organisational skills and the ability to manage a high volume of inquiries effectively.</li><li>Proficiency in using helpdesk software and CRM systems.</li><li>A high degree of empathy, patience, and professionalism.</li><li>A genuine interest in the health, well-being, or non-profit sector is highly desirable.</li></ul> What We Offer  <ul><li>A competitive hourly wage of $21 - $32 USD, commensurate with experience.</li><li>The opportunity to work within a purpose-driven organisation making a tangible impact on community health.</li><li>A supportive, collaborative, and positive work environment.</li><li>Opportunities for professional growth and development.</li></ul>

Email Support Specialist

Astra Inc.

Job Overview Astra Inc., a leading US-based fintech infrastructure company, is seeking a motivated and highly organised Program Coordinator to join our team. We provide cutting-edge payment APIs and money movement solutions that empower fintechs, financial institutions, and software platforms to build secure and scalable payment experiences. This is a Full-Time position based in our San Francisco, California, United States office. The successful candidate will play a pivotal role in supporting the planning, execution, and monitoring of key company programmes, ensuring they are delivered efficiently and effectively. This is an excellent opportunity for an individual with a passion for technology and a talent for coordination to contribute to a dynamic and growing company at the forefront of the fintech industry. Responsibilities * Support the planning and coordination of company programmes and their activities. * Monitor programme implementation and progress to ensure deadlines and objectives are met. * Act as a central point of contact for internal stakeholders, facilitating clear and consistent communication across teams. * Prepare and maintain comprehensive programme documentation, including project plans, reports, and presentations. * Organise and participate in stakeholder meetings, responsible for taking minutes and tracking action items. * Assist in managing programme budgets and tracking expenditures. * Help identify potential risks and issues, and collaborate with the team to develop mitigation strategies. * Ensure all programme activities operate within company policies and procedures. Qualifications * Proven experience as a Program Coordinator, Project Coordinator, or in a similar administrative role. * Exceptional organisational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously. * Strong written and verbal communication skills. * Proficient in using Microsoft Office Suite and familiar with project management software. * A proactive problem-solver with the ability to work independently and as part of a collaborative team. Benefits * A competitive hourly salary of $32 - $45 USD. * The opportunity to be part of an innovative and fast-growing company shaping the future of finance. * A collaborative and supportive work environment that encourages professional growth and development. * A comprehensive benefits package designed to support your health and well-being.

Program Coordinator

Pacific Working Capital

Job Overview Pacific Working Capital is seeking a dedicated and empathetic Customer Service Specialist (Remote) to join our team on a full-time basis. We are looking for a professional who is passionate about supporting the backbone of local economies: small businesses. At Pacific Working Capital, we believe small businesses deserve a simple, inspiring, and transparent lending experience. Our products and services are designed to help owners move at the speed of business. As a Customer Service Specialist, you will be a key part of our US-based team, providing the crucial human connection that sets us apart. In this role, you will be the first point of contact for entrepreneurs, embodying our commitment to exceptional service and support. Responsibilities • Serve as the primary point of contact for new and existing small business clients, handling enquiries via phone, email, and other communication channels. • Provide clear and accurate information about our loan products, services, and terms, ensuring complete transparency. • Guide business owners through the lending application process with patience and expertise. • Resolve customer issues and complaints in a professional and timely manner, ensuring a positive experience. • Maintain detailed and accurate records of all customer interactions in our systems. • Collaborate with internal lending specialists to ensure a seamless and efficient customer journey. • Uphold the company's values and champion our customer-centric culture. Qualifications • Proven experience in a customer service or client-facing role. • Exceptional verbal and written communication skills, with a professional and friendly telephone manner. • Strong problem-solving abilities and the ability to think on your feet. • A genuine sense of empathy and a passion for helping customers succeed. • The ability to work independently and manage your time effectively in a remote environment. • Proficiency in standard office software and a high level of digital literacy. • Previous experience in the financial services or lending industry is highly desirable. • Familiarity with CRM software would be an advantage. Benefits • Competitive hourly wage: $20 - $30 USD per hour, dependent on experience. • The opportunity to work fully remotely from a location in the United States. • A collaborative and supportive team environment. • A meaningful role where you can make a real impact on the success of small businesses.

Customer Service Specialist (Remote)

Airport Express Shuttle, Inc.

Job Overview Airport Express Shuttle, Inc. is seeking a diligent and professional Virtual Assistant to join our team on a full-time, remote basis. At Airport Express Shuttle, Inc., we provide friendly, affordable, and convenient shared-ride airport shuttle services, making travel easier for our customers. The successful candidate will play a crucial role in supporting our daily operations by providing outstanding administrative and customer service support from a remote location. This role is ideal for a self-motivated individual with excellent organisational skills and a commitment to customer satisfaction. Please note that while this is a remote position, the role requires working hours aligned with our core operations in the Pacific Time Zone (San Francisco). Responsibilities * Provide first-class customer support by responding to enquiries via email, phone, and online chat in a timely and professional manner. * Manage all aspects of the booking process, including new reservations, modifications, and cancellations. * Coordinate with our team of drivers to ensure schedules are accurate and that pickups and drop-offs are seamless. * Maintain and update customer information accurately within our company database. * Perform general administrative duties, such as data entry, report generation, and supporting the management team as required. * Handle customer feedback and resolve any issues or complaints with empathy and efficiency to ensure a positive outcome. * Assist with the processing of payments and the management of invoices. Qualifications * Proven experience as a Virtual Assistant, Customer Service Representative, or in a similar administrative role. * Exceptional written and verbal communication skills. * Strong organisational, multitasking, and time-management abilities. * Proficiency in using Microsoft Office Suite and other common remote working tools. * The ability to work independently and take initiative in a remote environment. * A customer-focused attitude with a high degree of professionalism and reliability. * Access to a quiet, dedicated workspace and a stable, high-speed internet connection. * Previous experience in the transport or travel industry is advantageous but not essential.

Virtual Assistant

Kaiser Permanente

<div><div>Job Summary:</div>
 
Under the supervision of a licensed Psychologist or board certified Psychiatrist, provides mental health assessment, diagnosis, treatment and crisis intervention services for adult and/or child members who present themselves for psychiatric evaluation with a broad range of mental health needs. Under supervision, may collaborate with treating primary care providers and with psychiatric and allied health professional team members to plan and direct each individual patients treatment program.<div> 

Essential Responsibilities:</div> 
 
<ul> 
<li>Under the supervision of a licensed psychologist or board certified psychiatrist, develops, implements, coordinates, and evaluates clinical treatment programs for the diagnosis, treatment, and/or referral of Health Plan members with acute or chronic mental illness. Participates in staff conferences to select, plan, and evaluate treatment programs. Provides outpatient psychotherapy to individuals, couples, families and groups. Instructs and counsels patients and their families regarding compliance with prescribed therapeutic regimens and adherence to prescribed medication regimens, within the scope of practice. May administer specialized therapeutic procedures, as appropriate. Provides appropriate support to members family. May develop and conducts psychoeducational classes and groups.</li> 
<li>May conduct psychological assessments, including test administration, interpretation, and recommendations. Prepares intake summaries, treatment plans, and case summaries and maintains ongoing confidential records. Charts members treatment and progress in accord with state and NCQA regulations and in keeping with accepted community standards.</li> 
<li>Collaborates with physicians in screening and evaluating patients for psychotropic medications, within the scope of practice. Utilizes resources of public and private agencies and community organizations to meet the needs of the members treatment. May develop, implements, and evaluates behavioral medicine and health psychology programs in a variety of settings, including primary care. Provides consultation to other care providers and health educators on matters relating to mental health, health psychology and behavioral medicine. Provides clinical supervision to psychology doctoral interns, psychology postdoctoral residents, and other mental health trainees/fellows as necessary.</li> 
<li>Confers and consults with supervisor regarding members progress and treatment and may consult with psychiatrist as well, if both are involved in members care.</li> 
<li>May provide appropriate support to members family, including explanation of treatment, instructions in how to support treatment and interventions to increase acceptance of and adherence to treatment, at members request.</li> 
<li>Utilizes resources of public and private agencies and community organizations to meet the needs of the members treatment to include referral of the member and/or members family to external resources, as appropriate. Participates in departmental program development, implementation and evaluation.</li> 
<li>Reports safety concerns to mandated reporting agencies.</li></ul><div> 
Basic Qualifications:</div>
<div>Experience</div> 
 
<ul> 
<li>Completion of a psychology doctoral internship - minimum of 1 year (1500 hours).</li></ul><div> 
Education</div> 
 
<ul><li>PhD/PsyD/EdD in Clinical, Counseling, Health or School Psychology from an accredited college or university.</li></ul><div>
License, Certification, Registration</div>
<ul><li>Psychologist License (California) within 24 months of hire 
</li></ul>
<ul><li>Psychological Assistant Registration (California) required at hire 
</li></ul><div>
Additional Requirements:</div> 
<ul><li>
Once hired as an Assistant, an employee will be offered and must work a schedule that would accumulate at least half the required supervisory hours annually.</li><li>
Must be familiar with DSM-V as a means of diagnosis.</li><li>
Has experience in assessing, diagnosing and treating a broad range of psychiatric conditions.</li><li>
Knowledge of Evidence-Based Practice and psychotherapy research methods.</li><li>
Knowledge of the bio-psycho-social functions that contribute to mental health.</li><li>
Accuracy in diagnosing patients and developing effective treatment plans.</li><li>
Competence in individual, family and group psychotherapy.</li><li>
Professional maturity and ethical integrity necessary for assuming professional responsibilities.</li><li>
Commitment to quality of service, teamwork, and participation in a highly interactive multidisciplinary clinic.</li><li>
Ability to complete multiple tasks/objectives in a timely manner.</li><li>
Knowledge of social service agencies, state regulations and APA standards as it related to client treatment, patient rights and client/patient confidentiality.</li><li>
Previous clinical responsibilities to include psychological testing, diagnosis, crisis intervention, brief individual and group psychotherapy.</li><li>
Knowledge of psychological testing techniques, administration and interpretation.</li><li>
Excellent interpersonal and communication skills.</li><li>
Must be able to work in a Labor/Management Partnership.</li><li>
Upon completion of supervised hours, the employee must obtain state licensure within two (2) years.</li></ul><div>
Preferred Qualifications:</div> 
 
<ul><li>Previous clinical responsibility to include crisis intervention, individual and group psychotherapy.</li><li>
Demonstrated experience in psychological evaluations of adults, children, adolescents, &amp; families, including administering &amp; writing up psychological testing &amp; assessment batteries preferred</li><li>
Demonstrated professional maturity and ethical integrity necessary for assuming professional responsibilities, preferred.
</li><li>Demonstrated commitment to quality of service, teamwork, and participation in a highly interactive multidisciplinary clinic, preferred.</li><li>
Demonstrated ability to complete multiple tasks/objectives in a timely manner, preferred</li><li>
Accuracy in diagnosing patients and developing effective treatment plans, preferred</li><li>
Competence in individual, family and group psychotherapy, preferred</li></ul> 
PrimaryLocation : California,San Francisco,San Francisco 4141 Geary Medical Offices 
HoursPerWeek : 40 
Shift : Day 
Workdays : Mon, Tue, Wed, Thu, Fri, 
WorkingHoursStart : 09:00 AM 
WorkingHoursEnd : 05:00 PM 
Job Schedule : Full-time 
Job Type : Standard 
Employee Status : Regular 
Employee Group/Union Affiliation : A05-IBHS|NUHW|NUHW Integ Behavioral Hlth Ser 
Job Level : Entry Level 
Job Category : Behavioral Health, Social Services &amp; Spiritual Care,Northern California Psychologist/Psychologist Assistant 
Department : San Francisco Hospital - Mental Health/Psych-NonMD Prov - 0206 
Travel : No 
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Psychological Assistant - Adult Team

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