Qureos Mentor

Block

<div>Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions &ndash; to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes &ndash; large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
<h2 class="jobSectionHeader">
The Role</h2>

The Account Management organization is seeking a results-driven and people-focused leader to manage a team of Food and Beverage Account Managers. In this role, you will lead growth and retention efforts across a portfolio of Square's SMB F&amp;B merchants, ensuring your team delivers consistent, high-quality customer engagement and measurable business outcomes. You will report directly to the Head of US SMB Account Management.

As a team leader, you will empower a high-performing group of 10-12 Account Managers, driving results in revenue expansion, software adoption, and churn reduction. You'll foster a data-driven, mission-aligned culture while prioritizing coaching and team development. You will not be sitting on the sidelines, the role will require you to get deep into the work alongside your team.

This is a cross-functional role where you will partner closely with Product, Operations, and Sales to ensure strong execution, share merchant feedback, and support our mission of Economic Empowerment.
<h2 class="jobSectionHeader">
You Will:</h2>
<ul><li>Lead and develop a remote team of 10-12 Account Managers focused on growth and retention for SMB Food and Beverage merchants.</li>
<li>Drive measurable outcomes in upsell, retention, and customer satisfaction through strong pipeline management and consistent coaching.</li>
<li>Drive performance through structured 1:1s, pipeline reviews, accountability and team cadences.</li>
<li>Partner cross-functionally to surface merchant insights, resolve escalations, and improve the overall customer experience.</li>
<li>Support leadership in executing team OKRs and implementing program improvements.</li>
<li>Identify enablement opportunities and reinforce best practices across the team.</li>
<li>Serve as a senior escalation point for complex or high-impact merchant situations.</li>
<li>Travel approximately once per quarter for team events or customer meetings.</li>
</ul><h2 class="jobSectionHeader">You Have:</h2>
<ul><li>8&ndash;10+ years of experience in Account Management, Sales, Business Development, or Marketing</li>
<li>3&ndash;5 years of direct people management experience in a quota-carrying or performance-driven environment.</li>
<li>Experience working with SMB or Mid-Market F&amp;B businesses.</li>
<li>A track record of consistently exceeding revenue and retention goals.</li>
<li>Strong coaching skills with demonstrated ability to improve performance across a team.</li>
<li>Experience working cross-functionally to resolve issues and improve processes.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Fluidity leveraging AI in day to day work and an all around builder mentality.</li></ul> 


Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($180,000 - $270,000)

Zone B: ($167,400 - $251,200)

Zone C: ($158,400 - $237,600)

Zone D: ($149,400- $224,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and &quot;fair chance&quot; ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.<div>
Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Privacy Policy</div></div>

Manager, SMB Account Management, Food and Beverage

<div><div>Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn&rsquo;t work together. 
 
So we expanded into software and started building integrated, omnichannel solutions &ndash; to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we&rsquo;ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. 
 
Today, we are a partner to sellers of all sizes &ndash; large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We&rsquo;re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
<h2 class="jobSectionHeader">
The Role</h2>

Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join our Outbound Sales Team. This role works with restaurant owners specifically, emphasis on Small/Mid-sized businesses. You will create your own outbound strategy while working with the Business Development team to build a book of business. You will be expected to source leads, cold call and email them to generate interest and close deals selling our Square ecosystem to prospective merchants. This role requires excellent communication skills, diligence, and a strong ability to build rapport with prospects to negotiate and close complex deals.
<h2 class="jobSectionHeader">
You Will</h2>
<ul><li>Understand the business and technology needs of a merchant to execute a sales motion using a consultative approach</li>
<li>Conduct prospecting, discovery calls, demos and develop a solution with first and third party offerings that best meets the prospect's needs</li>
<li>As needed, go into the field to build strong relationships and increase win rates</li>
<li>Deliver a predictable, repeatable and scalable outbound sales process to fill your pipeline and close deals (prospecting activities include:, cold calling, cold emailing, social selling, etc.)</li>
<li>Partner with our Business Development Team to convert and close cold, outbound leads</li>
<li>Lead the charge introducing Square to all merchants in the restaurant vertical</li>
<li>Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding</li>
<li>Achieve and exceed monthly sales goals and key performance indicators (KPIs) through proactive outbound sales efforts</li>
<li>Partner with Product and Marketing teams to ensure our solutions meet the needs of the market</li>
<li>Use your prior sales experience to inform a creative go-to-market strategy</li>
<li>Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes</li>
</ul><h2 class="jobSectionHeader">You Have</h2>
<ul><li>3+ years of sales experience in a full cycle closing role</li>
<li>A BA/BS degree or relevant experience</li>
<li>Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals</li>
<li>The ability to drive deals independently in a fast-paced, dynamic environment</li>
<li>Business development experience (e.g. new logo sourcing and acquisition)</li>
<li>A collaborative and team player mentality</li>
<li>Prior Salesforce experience or equivalent</li>
</ul><h2 class="jobSectionHeader">Pay Transparency</h2>

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and &ldquo;fair chance&rdquo; ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.<div>
Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we&rsquo;re helping build a financial system that is open to everyone.</div></div></div>

Senior Account Executive

Join Block and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Block

About Company

Manager, SMB Account Management, Food and Beverage

Senior Account Executive