clincal supervisor - part-time Jobs in Chicago

clincal supervisor - part-time

clinical coordinator

clinical coordinator part-time Jobs in Chicago

clinical coordinator part-time

clinical research coordinator Jobs in Chicago

clinical research coordinator

clinical research coordinator 1 Jobs in Chicago

clinical research coordinator 1

clinical coordinator part time

Sinai Chicago

<div>Sinai Health System (SHS) is one the largest private safety net healthcare systems in Illinois. SHS includes Mount Sinai Hospital, Schwab Rehabilitation Hospital, Holy Cross Hospital, Sinai Children's Hospital, Sinai Medical Group, Sinai Community Institute, and Sinai Urban Health Institute and employs approximately 4000 individuals. For nearly 100 years, the organization's mission has been to improve the health of the individuals and the communities we serve.
Called Chicago's &quot;safety-net giant,&quot; Sinai Health System's merger with Holy Cross Hospital in 2013 created a unique Jewish-Catholic partnership united in a mission to bring quality, compassionate health care and social services to some of Chicago's most economically challenged communities. Even before the Affordable Care Act, Sinai's institutions emphasized community wellness by focusing on economic and social disparities that impact health. Today, there are 1.5 million Chicagoans in Sinai's service area.
 Background:
The Clinical Nurse Coordinator Cath Lab role on the Inpatient Nursing Units is a critical position designed to assist the Nurse Manager/Director in providing administrative and critical leadership; presents self as a dedicated healthcare professional, patient advocate, mentor, clinical resource, and leader.
The Clinical Nurse Coordinator role is essential in improving the patient experience on the units as well as elevating quality of care delivery and patient safety. Under the direction of the Nurse Manager/Director, assists with orientation and training for new employees, ensures compliance with all regulatory agencies by enforcing policy and procedures, and improves patient throughput.
In the absence or at the direction of the Nurse Manager/Director, the Clinical Nurse Coordinator will maintain the operational and clinical aspects of the unit.
Responsibilities include, but are not limited to staff management and development, appropriate staffing, patient flow/throughput, quality, patient safety, and patient experience.
The Clinical Nurse Coordinator is expected to communicate and collaborate with patients, families, physicians, and all other healthcare professionals to meet optimum outcomes.
The Clinical Nurse Coordinator works as needed providing direct line care to patients and enters into staffing as needed. This role is staffed for both day and night shifts and is required to provide leadership outside of regular business hours. This position also works rotating weekends and holidays. This position reports to nurse manager/director and provides supervision to unit staff
MINIMUM EDUCATION:
<ul><li>BSN PREFERRED</li>
</ul>
MINIMUM WORK EXPERIENCE:
<ul><li>3-5 years current clinical nursing background required.</li>
<li>Five (5) of progressive clinical experience to include Acute Care Cardiac Nursing, Acute Care Telemetry, Critical Care/Emergency Room Nursing, Case Management, Charge Nurse/House Supervision, or Transfer Center experience.</li>
</ul>
KNOWLEDGE &amp; SKILLS:
<ul><li>Progressive track record of leadership responsibilities.</li></ul> 

REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS:
<ul><li>Registered Nurse (RN) with a valid Illinois license</li></ul> 
 
Location: SHS &middot; MSH MSH CATH LAB 
Schedule: Full Time, Varied Shifts, 7:30am-4pm, 8:30am-5pm,9:30am-6pm, call</div>

Clinical RN Coordinator-CATH LAB

Biological Sciences Division at the University of Chicago

<div>
 
 Department
 
 
 
 BSD OBG - Research Staff
 
 
 
 
 About The Department
 
 
 
 
 The Department of Obstetrics and Gynecology has 136 clinical providers providing care at the main hospital in Hyde Park and multiple offsite locations. We have more than 68,000 outpatient visits, 28,000 ultrasound visits, 2,800 deliveries, and 3,300 surgeries per year. Teaching, research, and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare. The Department also has a significant research enterprise, engaging in population health studies, as well as research conducted in wet laboratories on tumor biology, fibroid research, and hypertensive diseases in pregnancy.
 
 
 
 
 Job Summary
 
 
 
 
 The job compiles, documents, analyzes, and reports on moderately complex clinical studies. Provides input to support the administrative and operational decisions that impact clinical research conducted across the University.
 
 
 The Clinical Research Coordinator II independently manages and executes moderately complex clinical research studies from start up through close out. This role serves as a central operational lead, ensuring scientific integrity, regulatory compliance, and seamless coordination across investigators, sponsors, and multidisciplinary teams. The Coordinator plans and conducts clinical and non clinical research activities, oversees participant recruitment and study visits, manages data collection and reporting, and supports dissemination of findings through publications and presentations.
 
 
 This position exercises professional judgment in navigating regulatory requirements, financial considerations, and study logistics, while maintaining strict adherence to institutional, state, and federal guidelines. The role contributes directly to advancing research initiatives across the University by ensuring studies are executed efficiently, ethically, and in alignment with sponsor expectations.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Develop study protocols, CRFs, and other study documents.
 </li>
 <li>
 Working closely with Principal Investigators (PIs) and laboratory team members.
 </li>
 <li>
 Technical proficiency and ability to operate, troubleshoot, and maintain specialized laboratory machinery.
 </li>
 <li>
 Sample preparation, including collecting, labeling, and processing biological samples for testing.
 </li>
 <li>
 Setting up experiments, running protocols (e.g., cell culturing, DNA extraction, PCR, ELISA, and staining slides and microscopy), and assisting with animal care and study design.
 </li>
 <li>
 Data management, collecting, recording, and analyzing data, often using computerized equipment.
 </li>
 <li>
 Keep detailed documentation of lab notebooks that document every step of an experiment. Lab maintenance, cleaning equipment, managing inventory, and handling hazardous materials.
 </li>
 <li>
 Develop instructional regulatory body (IRB) protocols, amendments and other documents as well as respond to IRB stipulations and requirements.
 </li>
 <li>
 Collect, archive subjects&rsquo; data. Assist in scientific data dissemination. Develop, write, edit, submit and publish scientific manuscripts and present scientific abstracts at national and international conferences.
 </li>
 <li>
 Participate in local and national meetings related to multi center trials and participate in regular phone/skype meetings related to clinical research.
 </li>
 <li>
 Assist in developing and submitting regular progress reports to NIH and other sponsors of clinical research studies.
 </li>
 <li>
 This job provides technical and administrative support in a laboratory environment performing basic laboratory techniques, research and analysis under direction.
 </li>
 <li>
 Provides routine or standardized laboratory duties by collecting data in support of research projects under direct supervision.
 </li>
 <li>
 Complies with institution, state and federal regulatory policies, procedures, directives, and mandates.
 </li>
 <li>
 Analyzes, facilitates and participates in the daily activities of multiple moderately complex clinical trials and performs all aspects of clinical data management, including patient data retrieval, referring MD office records, preparing clinical research charts, subject consenting, subject recruitment, perform and supervise various study visit procedures, and participate in program audits.
 </li>
 <li>
 Prepares program conference lists for multidisciplinary conferences and workshops.
 </li>
 <li>
 Participates in all pharmaceutical site visits. Uses moderate understanding of clinical trials to collect and store patient specimens, radiology scans and reports.
 </li>
 <li>
 Solves a range of straightforward problems relating to the administration of the compliance, financial and other related aspects of a clinical study.
 </li>
 <li>
 Interprets the data needed for insurance submissions. Gathers pre-testing results if obtained at an outside facility.
 </li>
 <li>
 Accountable for all tasks in moderately complex clinical studies.
 </li>
 <li>
 Facilitates and participates in the daily activities of moderately complex clinical studies and performs various activities including patient data retrieval, documenting clinical research records, and participation in program audits.
 </li>
 <li>
 Uses knowledge of clinical studies to coordinate the collection of analyzable clinical research data and/or samples with a limited to moderate degree of independence. Contributes to the problem solving on assigned clinical research studies and tasks.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include a college or university degree in related field.
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 College or university degree in related field.
 </li>
 <li>
 Advanced degree in research or a related field strongly preferred.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2-5 years of work experience in a related job discipline.
 </li>
 <li>
 Previous clinical trials experience.
 </li>
 <li>
 Previous IRB protocol experience.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Ability to independently coordinate and manage moderately complex clinical research studies from start up through close out.
 </li>
 <li>
 Knowledge of IRB processes, regulatory requirements, and institutional, state, and federal research policies.
 </li>
 <li>
 Strong data management and analytical skills, including experience with REDCap, Excel, and other research data systems.
 </li>
 <li>
 Understanding of research methodologies and basic laboratory techniques applicable to clinical and non clinical studies.
 </li>
 <li>
 Sound problem solving skills with the ability to exercise professional judgment in resolving study related operational, compliance, and financial issues.
 </li>
 <li>
 Effective collaboration and communication skills when working with investigators, sponsors, multidisciplinary teams, and external partners.
 </li>
 <li>
 Strong organizational skills and attention to detail with the ability to manage multiple studies and competing priorities.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Work is performed primarily in an outpatient clinical setting with additional responsibilities in a laboratory environment.
 </li>
 <li>
 Requires travel between multiple clinical sites as needed to support study activities.
 </li>
 <li>
 Requires prolonged periods of standing during clinical or study related activities.
 </li>
 <li>
 Requires extended periods of computer use for data entry, documentation, and reporting.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume (required)
 </li>
 <li>
 Cover Letter (preferred)
 
 
 </li>
 </ul>
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Research
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 40
 
 
 
 
 Drug Test Required
 
 
 
 
 Yes
 
 
 
 
 Health Screen Required
 
 
 
 
 Yes
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Salary
 
 
 
 FLSA Status
 
 
 
 Exempt
 
 
 
 Pay Range
 
 
 
 $60,000.00 - $75,000.00
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

Clinical Research Coordinator II - OBG - Research Staff

Sheridan Village nursing and rehabilitation center

<div><div>Position Title: Respiratory Nurse</div> 
<div></div>
<div>
Department: Nursing</div> 
<div>
Reports to: Director of Nursing/Respiratory Director</div>

Job Summary

The Respiratory Nurse delivers focused respiratory care to residents, with a primary emphasis on administering, monitoring, and documenting the use of incentive spirometry. This role plays a key part in reducing pulmonary complications, and promotes optimal lung function through direct clinical intervention, resident education, and collaboration with the interdisciplinary team. 


Essential Duties and Responsibilities

Residents Rights
<ul><li> Knows and respects patient rights.</li></ul>
<ul><li> Ensures protected health information is kept confidential.</li></ul>
<ul><li> Reports complaints made by patients to supervisor.</li></ul>
<ul><li> Reports allegations of patient abuse, neglect and/or misappropriation of patient property.</li></ul>

Safety and Sanitation
<ul><li> Follows established safety policies and procedures.</li></ul>
<ul><li> Observes the safety needs of patients as indicated in care plan.</li></ul>
<ul><li> Wears and/or uses safety equipment and supplies when indicated and properly trained to use.</li></ul>
<ul><li> Ensure infection control standards are upheld when handling and cleaning IS equipment.
</li></ul>Staff Development
<ul><li> Attends and participates in scheduled in-service training, educational classes and meetings to maintain current certification as applicable and as managed by regulatory agencies and company policies.</li></ul>
<ul><li> Attend facility meetings including daily weekly clinical IDT&rsquo;s and reports to QAPI as scheduled.</li></ul>

Key Responsibilities
<ul><li> Initiate Incentive spirometry therapy per facility protocol and physician orders.</li></ul>
<ul><li> Perform initial and ongoing respiratory assessments for residents using IS.
</li></ul><ul><li> Provide direct education and hands-on training to residents on proper IS technique, ensuring compliance and effectiveness.</li></ul>
<ul><li> Deliver incentive spirometry care to residents with physician orders, in coordination with the nursing team.</li></ul>
<ul><li> Reinforce and re-educate as needed to promote consistent and correct usage.</li></ul>
<ul><li> Monitor compliance with IS therapy and identify any barriers to participation.
</li></ul><ul><li> Report resident concerns, noncompliance, or declining respiratory function to Director of Nursing and Respiratory Coordinator promptly.</li></ul>
<ul><li> Performs other duties as assigned.
</li></ul>Documentation &amp; Compliance
<ul><li> Document assessments, interventions, education, and resident compliance in accordance with facility policy and regulatory requirements.</li></ul>
<ul><li> Ensure accurate recording of IS use, frequency, and outcomes.</li></ul>
<ul><li> Participate in care development plans for residents receiving IS therapy.</li></ul>
<ul><li> Assist in quality improvement tracking related to respiratory outcomes and IS compliance.</li></ul>

Qualifications &amp; Experience
<ul><li> LPN/RN with valid state licensure.</li></ul>
<ul><li> CPR certification required.</li></ul>
<ul><li> Ability to work independently while following established protocols and directives.</li></ul>
<ul><li> Strong communication, teaching, and documentation skills.</li></ul>
<ul><li> Understanding of respiratory conditions such as COPD, Pneumonia, CHF, and post-operative care.</li></ul>
<ul><li> Committed to reducing pulmonary complications and supporting lung health through consistent, evidence-based incentive spirometry practices.</li></ul></div>

Respiratory Nurse for Skilled Nursing Facility

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 Chicago, Illinois - Peachy Gold Coast
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.&nbsp;
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
 </li>
 <li>
 Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Client facing experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a minimum of 18 hours per week. Weekend availability on
 
 Saturdays and Sundays is required
 
 , as well as Tuesdays and Thursdays, along with some holiday availability.
 </li>
 <li>
 Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 18-hour minimum may be fulfilled at the employee&rsquo;s discretion.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

Northwestern Medicine

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The Cytogenetics Technologist reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:<ul><li>
Performs all aspects of cytogenetic analysis: tissue culture, cell harvesting, slide preparation and banding, microscope scanning, chromosome analysis, FISH (Fluorescent In-Situ Hybridization) analysis, DNA extractions/microarray based analysis and report drafting.</li><li>
Utilizes laboratory instruments independently and performs troubleshooting as needed.</li><li>
Performs all aspects of pre-analytic workflow appropriate for the Cytogenetics Laboratory to ensure orders are entered correctly, specimens collected are appropriate for the test ordered and are correctly processed/transported.</li><li>
Verifies orders where necessary.</li><li>
Verifies non-patient information (e.g., collection time) according to established protocol.</li><li>
Handles unresolved orders, troubleshoots where needed.</li><li>
Verifies with medical director or operations or resource coordinators to resolve unclear, duplicate or otherwise ambiguous orders prior to LIS order entry.</li><li>
Verifies specimens for add-on tests are available and acceptable, verifies with medical director or operations and/or resource coordinators tests are appropriate and generates add-on test orders if approved.</li><li>
Collecting, receiving and processing of specimens</li><li>
Verifies specimens are correctly and completely labeled upon receipt.</li><li>
Evaluates specimens for appropriateness and takes necessary corrective action.</li><li>
Appropriately documents unacceptable specimens.</li><li>
Prioritizes specimen processing based on established priorities.</li><li>
Aliquots specimens according to established protocols.</li><li>
Maintains test system integrity:<ul><li>
Performs preventative maintenance on instruments/equipment in a timely fashion according to defined schedule.</li><li>
Verifies reagents and supplies meet defined acceptability criteria upon receipt and prior to use; takes action to ensure unacceptable items are removed from use.</li><li>
Ensures that sufficient reagents and supplies necessary for test performance are available.</li><li>
Notifies senior staff when minimum inventory level is encountered.</li><li>
Performs and records all necessary quality control (QC) required for test system performance.</li><li>
Evaluates QC results and takes necessary corrective actions according to established protocol.</li></ul></li><li>
Performs specimen preparation:<ul><li>
Performs any necessary pretest specimen preparation according to protocols (e.g., tissue culture, cell harvesting, slide preparation, etc).</li><li>
Documents all aspects of sample preparation in required forms.</li></ul></li><li>
Performs tests:<ul><li>
Prioritizes testing based on assignment or established priorities, completes testing within defined turn-around-times.</li><li>
Responds effectively to changes in the workflow by coordinating a simultaneous series of tests when needed or adjusting work to incorporate STAT tests or fluctuations in work volume.</li></ul></li><li>
Performs technical review and interpretation:<ul><li>
Reviews results for completeness, correctness, and consistency within defined test system.</li><li>
Evaluates test results/reactions and provides accurate interpretations as appropriate to include correlation with, and integration of, other patient data as necessary.</li><li>
Performs visual interpretation/identifications as appropriate.</li></ul></li><li>
Troubleshoots and solves problems:<ul><li>
Recognizes test system performance problems and takes necessary corrective actions.</li><li>
Recognizes when unresolved problems need to be escalated and takes necessary follow-up action.</li><li>
Prints pending logs and follows-up to ensure pending tests are completed or cancelled when appropriate.</li></ul></li><li>
Post-test specimen storage:<ul><li>
Stores specimens and related materials (blood, slides, tissues, etc) according to protocols for location and duration.</li><li>
Retrieves specimen and related materials when needed.</li></ul></li><li>
Conducts validation studies under the direction of coordinator or director.</li><li>
Performs all aspects of the post-analytic workflow appropriate for the Cytogenetics Laboratory to ensure accurate results are reported within established time frames, specimens are retained appropriately, test results and/or current status are available upon inquiry, and billed charges are correct for testing performed.</li><li>
Verifies and reports results:<ul><li>
Verifies results according to procedure.</li><li>
Performs computer functions necessary for releasing results.</li><li>
Generates written reports according to established protocol.</li><li>
Reviews printed reports when applicable, recognizes problems and escalates according to protocol.</li></ul></li><li>
Amends reports:<ul><li>
Corrects erroneous reports and amends reports according to procedure.</li></ul></li><li>
Responds to inquiries:<ul><li>
Responds to requests for information according to established protocol for confidentiality and release of information.</li><li>
Recognizes when unresolved inquiries need to be escalated and take action.</li></ul></li><li>
Stores documents and records according to established protocol.</li><li>
Charge capture/billing:<ul><li>
Performs billing and/or enters credits for tests and services when applicable.</li><li>
Recognizes billing problems and escalates accordingly.</li></ul></li><li>
Ensures quality of operations:<ul><li>
Follows written standard operating procedures.</li><li>
Operates instruments/equipment according to protocol.</li><li>
Uses computers according to established protocol; follows downtime procedures as required.</li><li>
Performs required Quality System responsibilities.</li><li>
Meets competency standards of the department.</li><li>
Participates in the training of new employees and students.</li><li>
Performs operational review of new procedures.</li><li>
Attends at least one personal development session per year.</li><li>
Performs other duties as assigned, or as needed, to ensure continued quality of operations.</li></ul></li><li>
Ensures safety of operations:<ul><li>
Follows all required safety procedures, uses personal protective equipment appropriate for tasks performed.</li><li>
Maintains clean and organized work area.</li></ul></li><li>
Provides service excellence:<ul><li>
Answers telephones when needed, using NMH telephone etiquette.</li><li>
Maintains patient confidentiality.</li><li>
Assists patients and other contacts whenever need occurs.</li></ul></li></ul> 

Qualifications 
Required:
<ul><li>Bachelor's degree in Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Chemistry, Biology, Genetics, Molecular Biology or other science degree qualifying the applicant to perform high complexity testing under 42 CFR Part 493</li><li>
One year of work experience in a cytogenetics laboratory or - CG (ASCP) eligible or - CG (ASCP) certified</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Cytogenetics Technologist, Full-Time Days

The University of Chicago

<div>Department
BSD OCR - CTMS Support Unit 
About the Department
The Office of Clinical Research (OCR) is dedicated to supporting the infrastructure for the management and administration of clinical research at The University of Chicago as well as individual research programs with the goal of improving communication, consistency, and collaboration across the Biological Sciences Division and UChicago Medicine.
 
 
To mission of the OCR is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. 
Job Summary
The job maintains regulatory compliance programs, including the interpretation of systems to identify areas of risk and may coordinate internal audits. With a moderate level of direction, participates in compliance documentation, compliance training, and compliance committee formation. 
 
The Coverage Analyst is dedicated to ensuring billing compliance for clinical research and supports utilization of the Clinical Trial Management System (CTMS), Oncore. The Coverage Analyst plays a crucial role in evaluating clinical research protocols, informed consent forms, clinical trial budgets, and other pertinent study documents to generate a protocol calendar in the CTMS system and develop coverage analysis/billing grid. The Coverage Analyst specifies which procedures and services may qualify as 'Routine Cost' and be billable to patient insurance, and which should be charged to the study. The Coverage Analyst is responsible for determining whether proposed clinical research studies meet the criteria for a Qualifying Clinical Trial as defined by the Medicare Clinical Trial Policy (NCD 310.1). As a member of the Research Systems &amp; Coverage Analysis (RSCA) Unit, within the Office of Clinical Research, the Coverage Analysts works as part of a team to support and optimize clinical trial initiation and financial workflows, partnering closely with research teams and key stakeholders in the process.
Responsibilities<ul><li>
Reviews clinical trial protocols, budgets, contracts, and informed consent documents to inform billing designations.</li><li>
Creates detailed coverage analyses that outline the billing of clinical items and services required by research studies.</li><li>
Develops study calendars within the Clinical Trial Management System, Oncore.</li><li>
Ensures consistency in the application of Medicare and other applicable rules across studies and alignment of study documents with billing regulations.</li><li>
Works collaboratively with key offices, including the Human Research Protection Program and research units, to harmonize regulatory and budgetary processes in clinical trials.</li><li>
Communicates the results of coverage analyses to principal investigators and/or study teams, providing detailed explanations and addressing any questions or concerns.</li><li>
Ensures that coverage analyses outputs are reviewable and auditable for quality and compliance.</li><li>
Recruits, onboards, and trains new clinical research staff to ensure adherence to billing compliance procedures.</li><li>
Coordinates department or clinic compliance with a moderate level of guidance.</li><li>
Prepares, completes and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.</li><li>
Performs other related work as needed.</li></ul> 
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field. 
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. 
Certifications:
-
Preferred Qualifications
Education:<ul><li>
Bachelor's degree.</li></ul>
Experience:<ul><li>
Clinical research experience such as clinical research conduct, regulatory compliance, or related research activities.</li><li>
Coverage analysis experience.</li></ul>
Preferred Competencies<ul><li>
Interpret research protocols, budgets, and consent forms to extrapolate billing/coverage information.</li><li>
Problem-solve, leveraging information and expertise available.</li><li>
Strong organizational skills.</li><li>
Manage projects at various stages of completion.</li><li>
Manage high volume of workload and meet deadlines.</li><li>
Demonstrated attention to detail.</li></ul>
Working Conditions<ul><li>
Office environment.
</li></ul>Application Documents<ul><li>
Resume (required)</li><li>
Cover Letter (preferred)</li></ul> 
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. 
 
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. 
Job Family
Legal &amp; Regulatory Affairs 
Role Impact
Individual Contributor 
Scheduled Weekly Hours
40 
Drug Test Required
No 
Health Screen Required
No 
Motor Vehicle Record Inquiry Required
No 
Pay Rate Type
Salary 
 
FLSA Status
Exempt 
 
Pay Range
$65,000.00 - $90,000.00
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting. 
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. 
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. 
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. 
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. 
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div>

Clinical Research Coverage Analyst

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