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clinical education specialist

Baxter

<div><div><div><div>Req # JR - 198641
Location Chicago, Illinois, United States
Additional locations Detroit, Michigan; Milwaukee, Wisconsin; Kansas City, Missouri; Indianapolis, Indiana
Job Category Clinical
Date posted 04/08/2026
</div></div><div>Apply Now
</div></div><div>This is where your work makes a difference.
At Baxter, we believe every person&mdash;regardless of who they are or where they are from&mdash;deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job&mdash;you will find purpose and pride.
Your role at Baxter
At Baxter, the Clinical Education Specialist (CES) is responsible for training clinicians on the use, adoption, and optimization of Baxter Infusion Therapy products at customer sites across the U.S.
In this role you will help facilitate change and drive customer satisfaction in a fast-paced environment. Clinical Education Specialists make an impact, from leading classroom training, to supporting go-live on clinical units, to post launch rounding and troubleshooting.
As a primary connection to the healthcare leaders and professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.
What you'll be doing<ul><li>
Effectively complete clinical implementation and integration tasks at key Baxter customers.</li><li>
Build or deepen customer relationships with customer clinical staff and nursing educators at targeted healthcare facilities and healthcare systems using a consultative approach.</li><li>
Steadfast focus on safe and effective use of infusion pump technology, clinical change management, and product expertise.</li><li>
Maintain expert knowledge of Baxter&rsquo;s Infusion Therapy products and integrated solutions.</li><li>
Ensure quality and integrity in implementations using the Universal Implementation Process and in-service scripts.</li><li>
Lead all aspects of and deliver product training and integration objectives for new and existing customers through defined, multi-phased implementation processes, access to eLearning, on-site training, use of collateral training material, and consistent follow-up.</li><li>
Apply education, product and clinical knowledge to troubleshoot and solve problems while ensuring adoption of new technology!</li><li>
These field-based positions require you to travel to hospital sites throughout your primary territory and outside your territory as needed while working remotely, independently, and being self-motivated.</li></ul>
What you'll bring<ul><li>
Bachelor's Degree (Nursing/Business) with 3 + years in-depth clinical nursing experience, critical care or specialty area preferred with an active RN license</li><li>
Outstanding communication, presentation skills, and professional presence</li><li>
Strong clinical background with in-depth knowledge of I.V. therapy</li><li>
Ability to work independently with strong time management skills</li><li>
High comfort level with technology and nursing informatics concepts</li><li>
Ability to be managed remotely and work in constantly evolving environments</li><li>
Must possess a valid Driver's License</li><li>
Must meet customer specific mandates such as vaccinations and or screening tests necessary for vendor credentialing</li><li>
Computer proficiency with Microsoft Office - (Word, Excel, PowerPoint)</li><li>
Ability to travel up to 80% and based within an hour of a major/international airport</li></ul>
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 to $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also be eligible for a discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
#LI-OM1
US Benefits at Baxter (except for Puerto Rico)<div>
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter<div>
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Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.<div>
Know Your Rights: Workplace Discrimination is Illegal<div>
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Reasonable Accommodations 
 
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link<div>
(opens in new window)</div>
 here and let us know the nature of your request along with your contact information.</div><div>
Recruitment Fraud Notice 
 
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice<div>
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.</div></div></div>

Clinical Education Specialist

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Capital Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Chicago, Illinois, United States
Job Description:
We are searching for the best talent for Regional Technology Specialist to be in Chicago, IL.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that&rsquo;s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
As the Regional Technology Specialist, you will:
Be an integral part of J&amp;J MedTech Electrophysiology US Field Sales &amp; Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). 
 
Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson &amp; Johnson, procedures and guidelines, you will focus on:
<ul><li>Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
</li><li>Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly.
</li><li>May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
</li><li>Build and maintain mutually beneficial relationships with physicians &amp; EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
</li><li>Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
</li><li>Work in coordination with the NTM and Global Education &amp; Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
</li><li>Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process.
</li><li>Develop &amp; execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup.
</li><li>Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel.
</li><li>Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO&reg; System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers.
</li><li>Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business.
</li><li>Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners.
</li><li>Develop and share best practices with US Field Sales and Service colleagues and internal partners.
</li><li>Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
</li><li>Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
</li><li>Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions.
</li><li>Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session.
</li><li>Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
</li><li>As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage.
</li><li>Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications.
</li><li>Maintains Safe Fleet standards according to Company guidelines.
</li><li>Communicate business related issues or opportunities to the next management level.
</li><li>Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.
</li><li>Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
</li><li>Perform other duties assigned as needed.
</li></ul>Required Qualifications:
<ul><li>A minimum of a bachelor's degree, or 5 years of relevant professional work experience.
</li><li>Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities.
</li><li>Do you have a valid driver's license issued in the United States?
</li><li>Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.
</li></ul>Preferred Qualifications:
<ul><li>Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience.
</li><li>Managerial / supervisory experience.
</li><li>Live in the assigned geography.
</li><li>Strong computer skills, including proficiency with Microsoft Office products
</li></ul>Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. 
 
At Johnson &amp; Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. 
Here&rsquo;s what you can expect:<ul><li>
Application review: We&rsquo;ll carefully review your CV to see how your skills and experience align with the role.</li><li>
Getting to know you: If there&rsquo;s a good match, you&rsquo;ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.</li><li>
Interviews with the team: If you move forward, you&rsquo;ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.</li><li>
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.</li><li>
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. 
</li></ul>At the end of the process, we&rsquo;ll also invite you to share feedback in a short survey &mdash; your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson &amp; Johnson. We&rsquo;re excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&amp;L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
The anticipated base pay range for this position is :
$96,000.00 - $155,250.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company&rsquo;s consolidated retirement plan (pension) and savings plan (401(k)). 
 
This position is eligible to participate in the Company&rsquo;s long-term incentive program. 
 
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: 
 
Vacation &ndash;120 hours per calendar year 
 
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado &ndash;48 hours per calendar year; for employees who reside in the State of Washington &ndash;56 hours per calendar year 
 
Holiday pay, including Floating Holidays &ndash;13 days per calendar year 
 
Work, Personal and Family Time - up to 40 hours per calendar year 
 
Parental Leave &ndash; 480 hours within one year of the birth/adoption/foster care of a child 
 
Bereavement Leave &ndash; 240 hours for an immediate family member: 40 hours for an extended family member per calendar year 
 
Caregiver Leave &ndash; 80 hours in a 52-week rolling period10 days 
 
Volunteer Leave &ndash; 32 hours per calendar year 
 
Military Spouse Time-Off &ndash; 80 hours per calendar year 
 
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits</div>

Regional Technology Specialist (Chicago, IL) - Johnson and Johnson MedTech - Electrophysiology

Thresholds

<div>Are you passionate about harm reduction? You can make a difference in the lives of others at Thresholds! We believe in meeting people where they&rsquo;re at &ndash; in their environment and on their journey to recovery, so we provide support where it makes the most impact &ndash; in a person&rsquo;s home and community. As a Community Support Specialist with Thresholds&rsquo; Substance Use Treatment program, you will help people with substance use disorders through an array of harm reduction services.

This team serves a population at high risk of opioid overdose and involvement in the justice system. With your team, you will do outreach at shelters or on the street at community events to distribute and educate clients on naloxone, the opioid overdose reversal medication. You will also make direct referrals to a wide variety of services, including substance use or mental health treatment. After a client has been engaged in services, you will remove barriers to housing, employment, and mental healthcare through case management. You will help clients solidify their recovery and strengthen daily living skills as you drive them to doctors&rsquo; appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client&rsquo;s schedule, needs, and treatment plan. 


The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, medication-assisted treatment, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. 


To succeed in this role, you need:
<ul>
<li>Passion for substance use and mental health treatment</li>
<li>To embrace the harm reduction model</li>
<li>Good writing and communication skills</li>
<li>Strong time management, organization, and problem-solving</li>
<li>To be at least 21 years old</li>
<li>A valid driver&rsquo;s license, current car insurance, and daily access to a car</li>
<li>Willingness to provide transportation to clients</li>
</ul>
Many education and experience paths are eligible for this role:
<ul>
<li>High school diploma or GED certificate and 5 years of supervised clinical experience</li>
<li>Active CRSS credential</li>
<li>Bachelor&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>Bachelor&rsquo;s degree in an unrelated field and 2 years of supervised clinical experience</li>
<li>Master&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>CADC preferred</li>
</ul>
What sets Thresholds apart:

Competitive pay - Base Rate: $24.25 - $25.72 hourly / $50,440 - $54,400 annually
<ul>
<li>Good Faith Range</li>
<li>Based upon education, experience, and licensure</li>
<li>Clinical Roles &ndash; list below</li>
<li>$1000 salary increase for LSW or LPC licensure</li>
<li>$1000 salary increase for CRSS</li>
<li>Generous PTO</li>
<li>Dental insurance, vision insurance, 4 medical insurance plans</li>
<li>403(b) retirement plans with 3% employer match</li>
<li>Robust employee assistance program (EAP)</li>
<li>Mileage reimbursement</li>
<li>Cell phone reimbursement (up to $50/month)</li>
<li>Public service loan forgiveness</li>
<li>Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)</li>
<li>Reimbursement for licensure and licensure renewal</li>
</ul>
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency&rsquo;s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago&rsquo;s 101 Best &amp; Brightest Companies to Work For, several years in a row.

#LI-SJ1</div>

Community Support Specialist CST 3

The Chicago School of Professional Psychology

<div>Job Description:
ABOUT THE POSITION
The Curriculum Technology Specialist provides hands-on technology support for academic laboratories, lectures, and experiential learning environments. This position plays a critical role in ensuring seamless technology operation during instructional activities, managing recordings of educational content, and supporting innovative learning experiences. Working closely with faculty and the other members of the Academic Operations Team, this specialist ensures technology augments curriculum delivery and enhances the student experience across all learning modalities. The Curriculum Technology Specialist is a full-time role reporting directly to the Director of Academic Operations and will be based at our Chicago campus.
ABOUT THE UNIVERSITY
 
The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years. 
 
As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come. 
 
The University is building the Illinois College of Osteopathic Medicine, or the IllinoisCOM, anticipated to open for its first class of students in summer 2026 with a mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality.
KEY RESPONSIBILITIES
 
Lab &amp; Lecture Technology Support
<ul><li>Provide on-site technical support for experiential learning ensuring seamless integration of all equipment, software, and digital tools
</li><li>Set up, configure, and operate all classroom technology Troubleshoot technical issues in real-time during all curricular activities to minimize disruption to teaching and learning
</li><li>Coordinate with faculty prior to sessions to understand technological needs and ensure proper equipment configuration
</li><li>Support use of specialized laboratory equipment, simulation technologies, and discipline-specific software applications
</li><li>Manage equipment checkout and setup for mobile teaching carts and portable technology used across multiple learning space
</li></ul>Recording &amp; Multimedia Production
<ul><li>Operate recording equipment to capture any classroom activities required for educational use
</li><li>Manage lecture capture systems and ensure reliable recording of scheduled sessions
</li><li>Perform post-production editing including video trimming, audio enhancement, captioning, and addition of graphics or annotations
</li><li>Upload and organize recorded content in the learning management system and institutional video platforms
</li><li>Ensure recordings meet accessibility standards
</li><li>Maintain and characterize all related educational media equipment including cameras, microphones, lighting, and recording devices to quickly address any needs with the appropriate stakeholders.
</li>Archive and catalog educational media content for faculty and student access 
<li>
 
</li></ul>VR &amp; Anatomy Suite Technology Management
<ul><li>Configure and maintain virtual reality equipment and applications in the Anatomy Suite for student learning experiences
</li><li>Provide technical support to faculty and students on digital solutions in the anatomy suite
</li><li>Troubleshoot VR hardware and software issues, ensuring optimal performance and user experience
</li><li>Maintain and sanitize VR equipment according to health and safety protocols
</li><li>Work with operations to ensure availability and coordination of equipment Stay current with VR anatomy applications and recommend enhancements to support curriculum goals
</li><li>Train faculty and students on proper use of VR equipment and safety protocols
</li>Monitor system performance and coordinate with IT for software updates and technical maintenance 
<li>
 
</li></ul>Faculty Collaboration &amp; Training
<ul><li>Consult with faculty on technology integration strategies for labs, lectures, and clinical teaching
</li><li>Provide one-on-one training and just-in-time support to help faculty effectively use classroom technology, recording tools, and specialized educational software
</li><li>Create and maintain reference guides and tutorials for commonly used technology in learning environments
</li><li>Gather feedback from faculty on technology effectiveness and identify opportunities for improvement
</li>Assist faculty with technology preparation for special events, guest lectures, and interdisciplinary sessions 
<li>
 
</li></ul>Operations Team Collaboration
<ul><li>Work with the other members of the Academic Operations Team to coordinate technology support for scheduled teaching activities
</li><li>Participate in team meetings to discuss technology needs, challenges, and upcoming academic events
</li><li>Coordinate with AV specialists and IT staff to ensure integrated support for learning spaces
</li><li>Assist with inventory management and equipment tracking for teaching technology
</li><li>Support quality assurance processes and contribute to continuous improvement of technology services
</li><li>Report to the Director of Academic Operations on technology utilization, issues, and recommendations
</li>Maintain documentation of technology setups, procedures, and troubleshooting solutions 
<li>
 
</li></ul>BASIC QUALIFICATIONS
 
Education:
<ul><li>Associate&rsquo;s degree in Instructional Technology, Digital Media Production, Information Technology, or related field required
</li>Equivalent combination of education and relevant technical experience may be considered 
<li>
</li></ul> 
Experience:
<ul><li>Minimum 2 years of experience providing technological support in educational settings, preferably in higher education, medical education, or health sciences programs
</li><li>Demonstrated experience with video recording, editing, and multimedia production
</li><li>Hands-on experience supporting laboratory or clinical teaching environments
</li>Experience with virtual reality systems or immersive learning technologies preferred 
<li>
 
</li></ul>Technical Skills:
<ul><li>Proficiency with video recording equipment, cameras, microphones, lighting, and audio systems
</li><li>Experience with video editing software (Adobe Premiere, Final Cut Pro, Camtasia, or similar)
</li><li>Strong knowledge of lecture capture systems (Panopto, Echo360, Kaltura, or similar platforms)
</li><li>Familiarity with learning management systems (Canvas, Blackboard, Moodle) and video content management
</li><li>Experience with VR hardware (Meta Quest, or similar) and educational VR applications
</li><li>Understanding of classroom presentation technology including projectors, interactive displays, and control systems
</li><li>Working knowledge of accessibility standards for video captioning and multimedia content
</li>Ability to troubleshoot hardware and software issues independently 
<li>
</li></ul> 
Soft Skills:
<ul><li>Excellent customer service orientation with ability to remain calm under pressure during live teaching sessions
</li><li>Strong communication skills with ability to explain technical concepts to non-technical faculty and students
</li><li>Collaborative team player who works effectively with faculty, operations staff, and IT professionals
</li><li>Highly organized with strong attention to detail and ability to manage multiple concurrent activities
</li><li>Flexible and adaptable, able to respond quickly to changing priorities and urgent technology needs
</li>Problem-solving mindset with ability to think critically and implement creative solutions 
<li>
 
</li></ul>Additional Requirements:
<ul><li>Ability to lift and transport equipment up to 40 pounds (cameras, tripods, VR equipment, mobile carts)
</li><li>Capable of standing for extended periods during lab and lecture support
</li><li>Ability to work in various teaching environments including laboratories, lecture halls, and simulation spaces
</li>Manual dexterity for equipment setup, cable management, and VR device handling 
<li>
</li></ul> 
PREFERRED QUALIFICATIONS
<ul><li>Experience in medical education, health sciences, or clinical teaching environments
</li><li>Knowledge of anatomy education and familiarity with anatomy software/applications
</li><li>Background in instructional design or educational technology integration
</li><li>Experience with 3D visualization, simulation technologies, or immersive learning tools
</li><li>Familiarity with medical imaging or specialized health sciences equipment
</li><li>Video production certification or coursework
</li><li>Experience with live streaming and hybrid learning technologies
</li></ul>Additional Position Details:
<ul><li>Schedule aligned with academic calendar with concentration during teaching hours (typically 8am-5pm with some variation)
</li><li>Occasionally early morning, evening, or weekend hours may be required for special events or recordings
</li><li>Work performed in classrooms, laboratories, anatomy suite, and simulation centers
</li><li>Fast-paced environment requiring quick response to real-time technology needs during active teaching sessions
</li><li>Collaborative team environment with regular interaction with faculty, students, and operations colleagues
</li></ul>Compensation &amp; Benefits
This opportunity is budgeted at $20.52 - $25.65 hourly (equivalent to $40,000 - $50,000 annually) base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
https://www.thechicagoschool.edu/career-opportunities/
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.</div>

Curriculum Technology Specialist - IllinoisCOM

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacotherapy Clinic
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: 
 
The scope of practice for the Ambulatory Clinical Pharmacist Specialist on the Rush at Home team focuses on chronic disease management for a patient population that faces challenges making into the traditional clinic environment. The pharmacist will be an embedded member, along with a physician/APP and nursing staff, of the Rush at Home team. The pharmacist will be responsible for providing patient care according to health system procedures and physician/APP-pharmacist collaborative agreements. Dependent on individual patient needs, the pharmacist will go to patients&rsquo; homes with the other members of the team and/or follow-up independently with patients via telehealth. On days where the pharmacist is not in the community with the team, they will be able to work remotely to complete telehealth visits.
Additionally, the pharmacist will be expected to contribute to and participate in quality improvement initiative for other community-based Rush programs. The pharmacist will have protected time to work on these other projects.
The pharmacist will exemplify the Rush mission, vision, and values while acting in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications: 
 
<ul><li>Bachelor of Science in Pharmacy.
</li><li>Illinois Pharmacist License.
</li><li>Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
</li><li>Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
</li><li>Must be able to work effectively with others to provide safe and effective drug therapy.
</li><li>Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>BLS Certification.
</li><li>ACLS Certification (or shall be obtained upon hire).
</li><li>Board of Pharmaceutical Specialties Board Certification.
</li><li>Doctor of Pharmacy degree and residency certificate.
</li><li>Experience and strong knowledge base in specialty drug therapies.
</li></ul>Responsibilities: 
 
<ul><li>Complete in-person visits in patients&rsquo; homes as part of a multi-disciplinary team to promote health equity and develop comprehensive care plans for high-risk patients
</li><li>Conduct scheduled telehealth appointments with patients to address healthcare and medication needs
</li><li>Participate and lead quality improvement initiatives for other community-based Rush program as needed
</li><li>Develop and implement chronic disease management standards for clinical pharmacy staff in the ambulatory setting
</li><li>Serve as a liaison between the pharmacy department and other clinic staff as needed
</li><li>Participate in departmental and health system committee and workgroup meetings
</li><li>Clarify prescriber orders, when necessary, through direct and timely contact with the prescriber or designated practitioner
</li><li>Provide patient-specific pharmacotherapy recommendations and drug information to medical and nursing staff
</li><li>Participate in the pharmacy department's current documentation methods for clinical interventions
</li><li>Implement all drug use policies and formulary decisions of the Pharmacy and Therapeutics Committee
</li><li>Participate in safety event (ADR and medication error) reporting programs
</li><li>Precept pharmacy students and residents (PGY1 and PGY2) in assigned clinical areas
</li><li>Assess and evaluate medical and drug literature to compare and contrast therapeutic regimens and uses for new or existing drug treatments
</li><li>Implement medication safety initiatives as determined by current departmental needs and ongoing projects
</li><li>Develop operational and clinical projects as determined by current departmental needs and ongoing projects
</li><li>Serve as a liaison with other departments for collaborative research activities
</li><li>Evaluate and monitor drug therapy relative to the comprehensive needs of ambulatory care patients in collaboration with physicians, nurses, and other healthcare professionals
</li><li>Actively participate in professional organizations
</li></ul>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Pharmacist Specialist – Ambulatory Care – Primary Care, Rush at Home

Oak Street Health, part of CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Title: Medical Scribe Spanish Required
Company: Oak Street Health
Role Description:
The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Responsibilities:<ul><li>
Documenting Patient Encounters ~ 80%<ul><li>
Joining the provider in the exam room to observe patient visits</li><li>
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam</li><li>
Assigning appropriate CPT and ICD-10 codes</li><li>
Preparing After Visit Summaries</li><li>
Consulting with provider to ensure accurate and specific documentation</li></ul></li><li>
Clinical Documentation Improvement ~ 10%<ul><li>
Requesting and reviewing medical records</li><li>
Leveraging Oak Street's population health tools to support clinical documentation improvement</li><li>
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews</li><li>
Consulting with provider on clinical documentation opportunities</li></ul></li><li>
Administrative support for your provider and care team ~ 10%<ul><li>
Placing orders and referrals</li><li>
Addressing tasks</li><li>
Supporting the care team with additional responsibilities related to clinical documentation</li></ul></li><li>
Other duties as assigned</li></ul>
What we're looking for
Knowledge<ul><li>
Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]</li><li>
Prior clinical experience, including shadowing and/or volunteering [strongly preferred]</li><li>
Prior scribe or transcription experience [preferred but not required]</li></ul>
Skills<ul><li>
Advanced listening and communication skills [required]</li><li>
Strong computer literacy and ability to learn new technical workflows [required]</li><li>
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]</li></ul>
Abilities<ul><li>
Ability to adapt to new workflows and to quickly learn new concepts and skills [required]</li><li>
Ability to type 70+ words per minute [strongly preferred]</li><li>
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]</li><li>
Ability to be a self-starter within your role scope</li><li>
Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]</li><li>
Ability to commit to at least 1 year in role (2+ is ideal) [required]</li><li>
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]</li><li>
Compliance with hospital and Oak Street Health policies, including HIPAA [required]</li><li>
US work authorization [required]</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 10/09/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Medical Scribe - Spanish Required

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