barista

bartender

accounts payable specialist Jobs in Tampa

accounts payable specialist

administrative assistant

assistant manager

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Join our dynamic Trade &amp; Working Capital Operations team as Vice President, specializing in Project &amp; Program Management</p><p>
</p><p>Be part of a forward-thinking team that is shaping the future of Trade &amp; Working Capital Operations through innovation, collaboration, and operational excellence. Your leadership will directly impact our ability to deliver best-in-class solutions for our clients and drive the ongoing success of our business.</p><p>
</p><p>As a <b>Vice President, Trade &amp; Working Capital Operations</b> within the Specialty Product team at JPMorgan Chase, you will leverage your deep expertise in trade finance and operational leadership to spearhead strategic initiatives, optimize business processes, and deliver measurable value through effective program execution. Your success will be driven by a robust background in operations, strong business acumen, a solid understanding of system infrastructure, and the ability to evaluate and communicate the return on investment for key projects.</p><p>
</p><p>In this role, you will direct the management and delivery of critical projects and programs that support our strategic vision and operational goals. You will influence and mentor a global team of five professionals, ensuring high standards of execution and professional growth. You will also be tasked with championing continuous improvement, risk mitigation, and operational efficiency across all initiatives. While partnering with global product, technology, and service teams to shape and implement business strategies, you will cultivate a culture of learning, inclusion, and high performance, supporting the development and engagement of team members.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Manage and deliver complex projects and programs within Trade &amp; Working Capital Operations, ensuring alignment with business priorities and regulatory standards.</li><li>
Provide direction and oversight to a global team, ensuring efficient, timely, and accurate execution of initiatives.</li><li>
Facilitate effective partnerships with product, technology, risk, compliance, audit, and legal teams to achieve project objectives.</li><li>
Lead initiatives focused on risk reduction, process improvement, and enhancing the client experience.</li><li>
Mentor and develop team members, fostering a culture of continuous learning, inclusion, and high performance.</li><li>
Prepare and present project reports, recommendations, and ROI analyses to senior management and stakeholders.</li><li>
Monitoring industry and technology trends impacting Trade Finance to ensure compliance and operational readiness.</li><li>
Promote an inclusive environment to attract, develop, and retain talent, enhancing overall team engagement.</li><li>
Encourage ongoing professional development within the team.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor&rsquo;s degree in finance, Business, or a related discipline.</li><li>
Minimum of 15 years of experience in Trade Finance, with a strong background in project and program management.</li><li>
Comprehensive knowledge of trade finance products, processes, and the regulatory landscape.</li><li>
Demonstrated ability to assess system infrastructure and develop robust business cases, including ROI analysis.</li><li>
Advanced analytical and data interpretation skills.</li><li>
Exceptional communication and stakeholder management abilities.</li><li>
Proven leadership skills with experience building and leading high-performing teams.</li><li>
Self-motivated, adaptable, and effective in a fast-paced, results-driven environment.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
CDCS certification preferred.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Vice President, Trade & Working Capital Operations

<div><b>JOB DESCRIPTION</b><p><br>
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.</p><p>
As a Lead Solutions Analyst in Commercial &amp; Investment Bank, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Elicit, analyze, and document end-to-end payment requirements by partnering with product owners, business operations, architecture, and engineering to ensure functional clarity, feasibility, and delivery readiness</li><li>
Translate complex product and operational needs into structured solution requirements, including business process sequences, lifecycle state transitions, business error handling, and non-functional constraints</li><li>
Define system capabilities (the &lsquo;What&rsquo;) and acceptance outcomes with Product and Operations partners, including expected controls decisions (pass/hold/reject/recheck) and exception-routing behavior</li><li>
Perform data-flow and impact analysis across intake, capture, qualification, controls, settlement, and clearing connectors to identify gaps, dependencies, and migration risks</li><li>
Produce high-quality artifacts such as process maps, source-to-target mappings, business rules, data dictionaries, API/field requirements, and traceable acceptance criteria</li><li>
Lead requirement governance through backlog refinement, story decomposition, and prioritization with clear rationale (reuse vs new capability, config vs code)</li><li>
Collaborate with cross-functional teams to maintain standards, policies, and governance aligned to controls, compliance, resiliency, and operational support</li><li>
Support test strategy by defining business scenarios, validation criteria, and expected lifecycle/event outcomes for QA/UAT/E2E and cutover rehearsal</li><li>
Drive analysis for modernization and migration programs, including dual-run behavior comparison, parity validation, and operational readiness sign-off inputs</li><li>
Continuously build technical and domain knowledge in payments, standards, and market infrastructure changes to apply best practices and improve solution quality</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field</li><li>
Demonstrated experience in payment processing domains across lifecycle stages: initiation/intake, enrichment/qualification, controls, settlement, and clearing connectivity</li><li>
Strong understanding of payment controls and operations, including sanctions, fraud, funds control, exception handling, and lifecycle state management</li><li>
Advanced knowledge of ISO 20022 and SWIFT messaging, including ability to interpret message structures and map business requirements to data models</li><li>
Proven ability to elicit requirements and produce clear, implementation-ready documentation for business and technical audiences</li><li>
Strong SQL skills to query, validate, and analyze payment and operational data for decision support and requirement validation</li><li>
Strong knowledge of payment rails in the United States and international corridors, including high-value and low-value processing patterns</li><li>
Experience working with major clearing infrastructures and/or partner-bank connectivity models</li><li>
Ability to drive outcomes in a fast-paced, high-dependency environment with competing priorities</li><li>
Excellent analytical problem-solving skills and structured reasoning for ambiguity resolution</li></ul><p><b>
</b></p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Deep knowledge of High Value Payment systems, Low Value Payment systems, and Real-Time Payment rails</li><li>
Experience supporting migration programs from legacy payment platforms to modern event-driven architectures</li><li>
Strong proficiency in JIRA and related tooling for backlog management, traceability, and dependency tracking</li><li>
Ability to design and review test plans/scenarios with full acceptance coverage across functional flows, lifecycle events, and exception paths</li></ul><p><br>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Real Time Payments - Lead Solutions Analyst

<div><b>JOB DESCRIPTION</b><br>
<div>
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.</div><div><br>
<br>
</div><div>As a Product Delivery Associate in Custom Interchange, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.</div><div><br>
<br>
</div><div><b>Job responsibilities</b></div><div>
<ul><li>Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies</li>
<li>Contributes to change management activities across functional partners and documents adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li>
<li>Documents blockers and impediments to aid with dependency management and resource availability</li>
<li>Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area</li>
<li>Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area</li>
<li>Exposure to operational management and change readiness workstreams</li>
</ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div>
Emerging knowledge of product release and deployment processes<br>
<ul><li>
</li></ul></div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Product Delivery Associate - Payments

<div><b>JOB DESCRIPTION</b><p><br>
Bank Loan Administration is responsible for trade instruction capture, settlements, and lifecycle events for bank loan assets under Fund Services. The team partners with various internal and external parties, including but not limited to, fund accounting, client services, fund managers, as well as agent banks.
</p><p>As an <b>Fund Servicing Associate I </b>within the Bank Loan Administration team, you will play a crucial role in managing the trade instruction capture, settlements, and lifecycle events for bank loan assets within our Fund Services division. You will work closely with a network of internal and external partners, including fund accounting, client services, fund managers, and agent banks, to ensure seamless operations and exceptional client service.</p><p><br>
<b>Job responsibilities</b></p><ul><li>
Understand of all aspects of loan or deal administration functions (including all aspects of funding)</li><li>
Be responsible for the bank loan life cycle events including paydown, drawdown, interest rate resets, payment-in-kind interest calculations, delayed compensation accruals / calculations and trade settlements</li><li>
Develop a thorough knowledge of our client base and building relationships with Investment Managers and other related third parties. Work closely with your clients to resolve queries and providing first level account service</li><li>
Create, maintain and update procedures for client specific deliverables</li><li>
Review of daily controls and communication of any new training or procedural changes to the team; ensure that all controls and procedures outlined in the procedures manual and general company policies are complied with across all groups</li><li>
Ensure all scheduled work is completed by agreed deadlines, checklists are signed and files contain all required documentation; work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness</li><li>
Assist in testing and implementation of system enhancements as required</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor&rsquo;s degree, with minimum 2 years relevant work experience in bank debt / leveraged loan operations</li><li>
Excellent communication and relationship/partnership-building skills both with team members as well as other business partners</li><li>
Strong attention to detail with a control mindset, time management, planning skills and the ability to handle multiple competing priorities</li><li>
Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment</li><li>
Strong decision-making skills, ability to identify problems and propose solutions. Exhibit initiative to raise issues to appropriate/relevant parties when needed</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Knowledge of LSTA/LMA standard documents, such as Trade Confirmations</li><li>
Knowledge of financial data providers such as Bloomberg, ClearPar, and IHS Markit; investment vehicles related to bank debt (CLOs, private equity funds, etc.)</li><li>
Strong understand of accounting principles, specifically how bank debt transactions impact financial statements</li><li>
Bachelor&rsquo;s degree, preferably Finance, Accounting, or Economics</li></ul><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Fund Servicing Associate I - Global Fund Services Bank Loans

<div><b>JOB DESCRIPTION</b><br>
<br>
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm&rsquo;s robust risk strategy.<br>
<br>
As a <b>Compliance and Operations Risk Test Lead</b> in the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firm's highest risks. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.<br>
<br>
<b>Job responsibilities
</b><div><ul><li>Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firm's highest risk priorities.</li>
<li>Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented.</li>
<li>Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards.</li>
<li>Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks.</li>
<li>Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firm's compliance and operational risk management.</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>3+ years of experience in executing and managing testing processes within a professional or specialized field.</li>
<li>Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information.</li>
<li>Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls.</li>
<li>Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required.</li>
<li>Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.</li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div><div><br>
<br>
</div><div>Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design &amp; Expertise, Risks &amp; Controls Identification/Assessment, Issues &amp; Control Deficiencies and Control Governance &amp; Reporting.</div></div>

Compliance and Ops Risk Test Lead - Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.</p><p>
As a Senior Associate in the Compliance, Conduct, and Operational Risk (CCOR) Metrics Governance Solutions team, you collaborate with business and technology partners to enhance operational efficiency, strengthen reporting controls, and drive standardized analytics across Compliance. You have the opportunity to scale data-driven insights and support critical initiatives. Together, we build robust solutions that transform complex requirements into actionable metrics and reporting tools. You help us deliver impactful results for the firm, our customers, and our communities.</p><p><b>
Job responsibilities:</b></p><ul><li>
Support strategic priorities including Centralized Metrics Store product enablement, dashboard standardization, rules performance monitoring, and resilience coverage for critical reporting and investigations</li><li>
Partner with Compliance stakeholders to gather requirements and define business rules, KPI logic, and reporting specifications across operational and control metrics</li><li>
Design and deliver automated solutions, reusable reports, and standardized analytics for audiences from front-line operations to executives</li><li>
Develop, support, and schedule database query programs and reporting assets within controlled reporting infrastructure</li><li>
Perform data preparation and reporting tasks such as normalizing, aggregating, segmenting, and validating data using database query languages and desktop database tools</li><li>
Build and maintain recurring Tableau dashboards and production KPI reporting, including rules performance monitoring and trend analysis</li><li>
Identify, document, and track process issues and risks, supporting remediation plans and reporting/control health</li><li>
Partner with Technology teams to support enhancements to case management and reporting platforms, assisting with validation to ensure changes are complete and effective</li><li>
Maintain documentation and provide operational backup to ensure continuity across scripts, dashboards, extracts, and urgent reporting needs</li><li>
Leverage and support end-user reporting tools as needed, including Tableau, Business Objects, and SharePoint</li></ul><p>
</p><p><b>Required Qualifications, Capabilities, and Skills:</b></p><ul><li>
5 years of experience in analytics, business intelligence, or metric reporting roles with significant data exposure</li><li>
Advanced proficiency with Tableau and SQL</li><li>
Strong skills in Microsoft Office, especially Excel, and SharePoint</li><li>
Strong understanding of data concepts such as measures, dimensions, KPI definition, and data normalization</li><li>
Comfort working with large datasets</li><li>
Strong analytical skills with the ability to convert business questions into clear metrics, repeatable reporting, and actionable insights</li><li>
Experience improving processes through automation and standardization</li><li>
Ability to operate effectively in a controlled reporting environment</li></ul><p>
</p><p><b>Preferred Qualifications, Capabilities, and Skills:</b></p><ul><li>
Experience supporting Compliance or case management operations, including documentation of escalation and disposition workflows</li><li>
Experience with advanced Excel automation, including macros and VBA</li><li>
Experience maintaining production scripts or scheduled jobs</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Compliance - Senior Analytics Solutions Associate

<div><b>JOB DESCRIPTION</b><div><p><br>
You are a strategic thinker who is passionate about delivering exceptional support for Clients in Security Services, Custody Client facing, then this is the Job for you.</p><p>
As a <b>Client Service Associate</b> <b>I </b>in our <b>Securities Services Custody Client Facing team, </b>you will provide Institutional investors access to markets globally for settlements, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange collateral, derivatives lifecycle management, bank loans, and Liquidity Solutions. This product suite, along with our Markets business, helps service our core client segments: Asset Managers, Asset Owners, Insurance/GSEs, Banks/Broker Dealers and Hedge Funds and Alternatives. Custody Operations is a cross product team covering trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans for large institutional clients.
</p><p><b>Job Responsibilities</b></p><ul><li>
Provide excellent client service and support to internal and external clients daily</li><li>
Monitor internal and external client inquiries, resolve non-routine issues and closely partner with internal teams to resolve any exceptions in a timely manner</li><li>
Perform root cause analysis for clients to increase straight through processing, with a focus to establish and maintain relationships with all stakeholders</li><li>
Partner across wider global team and technology to identify product enhancements and technology improvement opportunities</li><li>
Collaborate with Client Service Teams and manage client expectations and concerns, with focus on delivering unparalleled client experience</li><li>
Provide operations subject matter expertise and value-added services to clients where required</li></ul><p><b>
Required qualifications, Capabilities, and Skills</b></p><ul><li>
Knowledge of financial markets, trade lifecycle, and settlement practices</li><li>
Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization</li><li>
Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills</li><li>
Exposure to business intelligence tools (I.E. Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data</li><li>
Strong analytical &amp; problem-solving skills with proactive mindset to drive change</li><li>
Bachelor's Degree required or equivalent experience</li></ul><p><b>
Preferred qualifications, Capabilities, and Skills</b></p><ul><li>
Prior custody/treasury operation services, markets operational experience</li><li>
Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Reconciliation rules and Global Custody</li><li>
Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure &ldquo;<b>Best in Class</b>&rdquo; result.</li></ul><p>
</p><p>Candidates selected for hire will be based on their skillset, across multiple grade levels within this pipeline</p><p><b>
With planned real estate expansion for JPMorganChase, this role is subject to change locations within the Tampa region</b></p></div><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Service Associate I - Custody Operations

Find 381+ jobs in Tampa this May. Browse openings in tech, marketing, sales, and more. Start your job search now.