administrative assistant

ophthalmic technical assistant - usftgp ophthalmology Jobs in Tampa

care team assistant

electromyogram technician - usftgp neurology Jobs in Tampa

oral surgery dental assistant Jobs in Tampa

oral surgery dental assistant

ophthalmic technical assistant usftgp ophthalmology

Core One

<div>
 Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!
 <br/>
 <br/>
 The program will support US Special Operations Command (SOCOM) at MacDill AFB in Tampa, Florida.
 <br/>
 <br/>
 <ul>
  <li>
   This position is contingent upon contract award*
  </li>
  <li>
   This position requires a TS/SCI Clearance*
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, develop, and deploy machine learning models and algorithms to support UAS/sUAS threat detection, classification, tracking, and behavioral analysis in support of operational and programmatic requirements.
  </li>
  <li>
   Lead and support data science efforts across the full ML lifecycle, including data collection, preprocessing, feature engineering, model development, validation, deployment, and monitoring.
  </li>
  <li>
   Support the integration of ML models and AI-enabled capabilities into UAS/sUAS detection systems, ISR platforms, sensor fusion architectures, and command and control systems.
  </li>
  <li>
   Provide technical oversight and guidance during model testing, validation, and operational evaluation to ensure algorithm performance meets mission requirements and identify areas for improvement.
  </li>
  <li>
   Analyze large volumes of structured and unstructured data from multiple sources, including sensor data, imagery, signals, and open-source information, to develop actionable intelligence insights.
  </li>
  <li>
   Support the development and review of technical proposals, white papers, and research assessments related to AI/ML applications in UAS detection, counter-UAS operations, and autonomous systems.
  </li>
  <li>
   Coordinate with program managers, data engineers, and government stakeholders to ensure data pipelines, storage architectures, and computing infrastructure support ML model development and deployment at scale.
  </li>
  <li>
   Apply computer vision, natural language processing (NLP), and signal processing techniques to develop multi-domain analytical capabilities in support of UAS/sUAS threat analysis.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Data Science, Computer Science, Mathematics, Statistics, Electrical Engineering, or a related technical discipline; Master's degree or PhD preferred.
  </li>
  <li>
   Minimum of 5 years of experience in data science, machine learning, or artificial intelligence with a focus on defense, aerospace, or national security applications.
  </li>
  <li>
   Demonstrated experience with the full ML development lifecycle, including data preprocessing, model training, hyperparameter tuning, validation, and production deployment.
  </li>
  <li>
   Hands-on experience with data engineering tools and platforms including SQL, Spark, Kafka, and cloud-based data services such as AWS, Azure, or Google Cloud.
  </li>
  <li>
   Experience working with multi-source sensor data, including RF signals, EO/IR imagery, radar, and acoustic data, to develop sensor fusion and anomaly detection capabilities is highly desirable.
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to translate complex data findings into actionable insights and communicate results to both technical and non-technical audiences.
  </li>
  <li>
   Experience with geospatial data analysis, trajectory modeling, or pattern of life analytics in support of UAS/sUAS or ISR applications is highly desirable.
  </li>
  <li>
   Familiarity with DoD data standards, cybersecurity requirements, and AI ethics frameworks including the DoD AI Strategy and Responsible AI guidelines.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  <br/>
  <br/>
 </em>
 __PRESENT__PRESENT__PRESENT__PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT__PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
</div>


Data Scientist

Fox Television Stations

<div>
 <strong>
  <strong>
   OVERVIEW OF THE COMPANY
  </strong>
 </strong>
 Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago). Of these stations, 18 are affiliated with the FOX Network. In addition to distributing sports, entertainment and syndicated content, our television stations collectively produce approximately 1,200 hours of local news every week. These stations leverage viewer, distributor and advertiser demand for the FOX Network&rsquo;s national content.
 <strong>
  <strong>
   JOB DESCRIPTION
   <br/>
   <br/>
  </strong>
 </strong>
 Job:
 <strong>
  WTVT Weekend Anchor &amp; Reporter
  <br/>
  <br/>
 </strong>
 WTVT Tampa is looking for a versatile talent willing to do it all. We want someone with traditional television skills AND the ability to stream. The ideal candidate will have strong technical skills and a deep understanding of digital-first news production. Your primary role will involve live evening and weekend streaming, social video posts, and engaging real-time with viewers. You will host and produce content for evening and weekend hours on our Fox Local platform. This is a hands-on role for someone who thrives in a live environment and wants to build the future of local news. The position includes linear news anchoring and reporting as needed.
 <br/>
 <br/>
 <strong>
  Does This Sound Like You?
  <br/>
  <br/>
 </strong>
 You are digitally native, technically confident, and polished on camera. You understand streaming workflows and live video production. You have strong news judgment and can make smart editorial and technical decisions quickly. You enjoy collaborating across teams and experimenting with new formats. Ability to debate and willing to look at multiple points of view on a subject.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Produce and host a live, viewer-driven streaming show.
  </li>
  <li>
   Operate streaming production tools, including live switching, encoding, clipping, publishing, and real-time troubleshooting.
  </li>
  <li>
   Collaborate with newsroom, digital, social, and production teams to align coverage, workflows, and priorities across platforms.
  </li>
  <li>
   Ensure all content meets journalistic standards, legal requirements, and FOX group guidelines for quality, accuracy, and consistency.
  </li>
  <li>
   Anchor and/or report for newscasts as needed.
  </li>
  <li>
   Pitch story ideas, develop sources, work with Producers and Assignment Planners to plan future content.
  </li>
  <li>
   Position will be weekend and nightside.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How to stand out:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, preferably in Journalism, Communications, Media Production, or a related field with a digital focus.
  </li>
  <li>
   Experience producing digital video, live streams, or social-first news content.
  </li>
  <li>
   Strong technical proficiency with live streaming workflows, including video switching, live publishing, clipping, and distribution.
  </li>
  <li>
   Hands-on experience with video editing tools and production software, Adobe Creative Suite experience is a plus.
  </li>
  <li>
   Excellent editorial judgment, writing skills, and attention to detail in a fast-paced, deadline-driven environment.
  </li>
  <li>
   Strong communication and collaboration skills, with the ability to work effectively across teams.
  </li>
  <li>
   Flexibility to work weekends, holidays, and non-traditional hours as news demands.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
  <br/>
  <br/>
 </em>
 Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $95,000.00-135,000.00 annually. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
</div>


Anchor & Reporter

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility has an immediate opening for a full-time Administrative Assistant position.</div><div></div><div><br>
The Administrative Assistant will provide a high level of customer service to both internal and external customers primarily via the phone in addition to administrative support. This person will fill a leadership role in facilitating the phone call process, including handling, and resolving escalated customer comments and complaints pleasantly while working over the phone with customers. They will create and maintain a friendly, efficient environment for all customers and employees. They will also assist in administrative task completion.</div><div></div><p><b><br>
This position will be based out of our airport administrative office located at: </b><b>5405 Airport Service RD, </b><b>Tampa, Fl 33607</b></p><p><b>
This is a full-time position that offers $20.00/hr and provides full benefits such as medical, dental, vision, 401k, paid time off and other company paid benefits.</b></p><p><b>
Apart from religious observation, must be able to work the following schedule: Friday- Tuesday 11:00AM-7:30PM</b></p><div>
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><p>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Overdue Renter Report TPA/PIE &ndash; update customers that are overdue daily via phone and/or email, initiate conversion process, and report failure to redeliver vehicle to police when necessary.</li><li>
Assist with working and closing incomplete rentals and returns for TPA/PIE.</li><li>
Pro-actively work and collect past due balances on Bad Debt Report for 42F1, 42F5, 42F6.</li><li>
Van Addendum Processing &ndash; Copy, scan, and file all van addendums for all brands and send to risk management daily. Assist with auditing addendums when necessary, with Risk Management.</li><li>
Entering, filing, and maintaining inventory of Precut rental agreements.</li><li>
Daily collection of Rental Agreement and miscellaneous paperwork- bundle contracts and paperwork to be sent to xerox, sort paperwork for admin, copy and file all precuts and van addendums as needed.</li><li>
Order, organize, deliver, and facilitate returns of uniforms for both TPA and PIE.</li><li>
Weekly completion of reporting and auditing on GPS and Travel Tab inventory</li><li>
Reclassification of Customer Satisfaction Report daily.</li><li>
Maintain inventory and stock zipkord products throughout TPA facility.</li><li>
Weekly reporting to be sent to management including, but not limited to: DX/NX Report, Unaccounted, Accident Completion Report, DGP's , Lost and Found Processing, DKT reports, Daily Game Plan Reports, Bad Debt Report, etc.</li><li>
Other reporting responsibilities include Rental Tickets Rate Reporting, Greenlight Integrity Sales Report, Fuel Reporting, DKT Report, Unaccounted.</li><li>
Handling of RSA Alerts, FBO's, QSPs, Rewrite Renewals, and Customer Emails for both TPA/PIE.</li><li>
Main Point of Contact for Supplies Orders.</li><li>
Management and response to customer messages through the new messaging center for both TPA and PIE</li></ul><div>
 <i>Equal Opportunity Employer/Disability/Veterans</i></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Must have a high school diploma/GED</li><li>
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support</li><li>
Beginner level or above proficiency with Microsoft Office software including: Outlook, Word, Excel, and PowerPoint</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li><li>
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)</li><li>
Apart from religious observation, must be able to work the following shift/schedules: Friday- Tuesday 11:00AM-7:30PM</li></ul></div>

Administrative Assistant - Tampa International Airport

Lawrence Group People, LLC

<p></p><div><p><b>Sr. Architect or Sr. Architectural Designer</b></p><br>
<p></p>
<p><b>
Lawrence Group is a place for dreamers.</b></p><br>
<p></p>
<p>
That&rsquo;s a quality we look for in our clients &ndash; and in our employees. These dreams &ndash; these ideas &ndash; inspire us. They move us forward. From the very beginning, we&rsquo;ve built our culture to encourage this kind of thinking. We&rsquo;ve never been about ego or hierarchy. And our approach is not about raw beauty or creativity. It&rsquo;s about finding new ways to bring people together. Helping our clients make what they do more relevant, more impactful, and above all, more meaningful, for all.</p><br>
<p></p>
<p>
Lawrence Group is a building design, development, and project delivery firm headquartered in St. Louis with offices in Austin, Florida and New York. With 170+ employees, Lawrence Group offers architecture, interior design, landscape architecture, furniture procurement, and graphic design services to a wide variety of clients, including housing, hospitality, healthcare, academic, and retail.</p><br>
<p>
</p><p>This position will adhere to Lawrence Group&rsquo;s core values:</p><br>
<p></p>
<ul><li> <b>Legendary:</b> We strive to be legendary, from the service we provide to our impact on the community.</li></ul>
<ul><li> <b>Innovation: </b>We&rsquo;re driven by ideas and creativity. We take calculated risks and embrace opportunities.</li></ul>
<ul><li> <b>Growth: </b>We seek sustainable growth for our clients, our organization, and our employees.</li></ul>
<ul><li> <b>Heart: </b>We lead with heart. We celebrate, appreciate and care for each other.</li></ul>
<ul><li> <b>Trust: </b>We rely on trust to pursue excellence. We speak honestly, act transparently and honor our commitments.</li></ul><br>
<p></p>
<p><b>
Lawrence Group is seeking Architects or Architectural Designers to assist with healthcare projects in our Tampa office.</b></p><br>
<p></p>
<p>
This position will play a pivotal role in designing and delivering innovative healthcare facilities that prioritize patient care, staff efficiency, and operational excellence. Candidates considered should possess the skillset to lead all phases of project development, from conceptualization to construction administration, ensuring that projects meet the highest standards of design quality, functionality, and regulatory compliance.</p><br>
<p></p>
<p>
The key responsibilities include:</p>
<ul>
<li>Lead the planning and design process for healthcare projects, including hospitals, clinics, medical offices, and specialized healthcare facilities.</li>
<li>Collaborate with clients, stakeholders, and interdisciplinary teams to understand project goals, requirements, and constraints.</li>
<li>Develop innovative design concepts that integrate evidence-based design principles, sustainable practices, and the latest advancements in healthcare technology.</li>
<li>Prepare and present design proposals, feasibility studies, and project documentation to clients and regulatory authorities.</li>
<li>Oversee the production of detailed architectural drawings, specifications, and construction documents, ensuring accuracy and compliance with building codes and industry standards.</li>
<li>Provide technical guidance and mentorship to junior staff members, fostering their professional growth and development.</li>
<li>Manage project budgets, schedules, and resources effectively to ensure timely and within-budget project delivery.</li>
<li>Conduct site visits and inspections during construction phases to monitor progress, resolve technical issues, and maintain design integrity.</li>
<li>Foster relationships with clients, consultants, contractors, and vendors to promote collaboration and client satisfaction.</li>
<li>Stay abreast of emerging trends, technologies, and best practices in healthcare design and architecture, and incorporate them into project workflows and methodologies.</li>
<li>All other duties as assigned.</li><br>
</ul>
<p></p><p><b>Qualifications:</b></p>
<ul><li> Bachelor's or master&rsquo;s degree in architecture from an accredited institution.</li></ul>
<ul><li> Licensed Architect with 10+ years of experience in healthcare design and architecture preferred.</li></ul>
<ul><li> Proven track record of successfully delivering complex healthcare projects from concept to completion.</li></ul>
<ul><li> Proficiency in AutoCAD, Revit, and Bluebeam Revu</li></ul>
<ul><li> Proficiency with Enscape. Photoshop, Illustrator, Sketchup, and InDesign graphic software is a plus.</li></ul>
<ul><li> Knowledge of building codes, regulations, and standards related to healthcare facilities (e.g., FGI Guidelines, ADA requirements).</li></ul>
<ul><li> Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.</li></ul>
<ul><li> Demonstrated commitment to design excellence, sustainability, and innovation in healthcare architecture.</li></ul>
<ul><li> Membership in relevant professional organizations (e.g., AIA) is desirable.</li></ul><br>
<p></p>
<p><b>
Supervisory Responsibility:</b></p>
<p>
This position may lead and mentor staff and is responsible for leadership, performance management and hiring of the employees within its department if assigned.</p><br>
<p></p>
<p><b>
Work Environment</b></p>
<p>
This job operates in a professional office environment with hybrid schedule capability. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><br>
<p>
</p><p><b>Physical Demands</b></p>
<p>
This position requires no minimum ability to lift, bend or stand.</p><br>
<p></p>
<p><b>
Position Type and Expected Hours of Work</b></p>
<p>
This is a full-time position. Days and hours of work vary.</p><br>
<p></p>
<p><b>
Travel</b></p>
<p>
Moderate travel is expected for this position.</p><br>
<p><b>
</b></p><p><b>Reporting Relationship: </b>Licensed Architect</p><br>
<p></p>
<p><b>
Recruitment Firm Disclaimer:</b></p>
<p>
Lawrence Group is not accepting resumes or candidate submissions from recruitment or staffing agencies at this time. Any resumes or candidate profiles submitted to Lawrence Group without a signed agreement in place will be considered the property of Lawrence Group, and we will not be obligated to pay any fees for those candidates.</p><br>
<p></p>
<p><i>
Lawrence Group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.</i></p></div><p></p>

Sr. Architect or Sr. Architectural Designer

Williams-Sonoma, Inc.

<div><div><div><i>We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.<br>
</i></div><p></p><p><b>About the </b><b>Team
</b></p><p>Our mission is to enhance the quality of our customers&rsquo; lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.<br>
</p><p></p><p><b>Overview of the Assistant Manager, OMNI Operations role
</b></p><p>You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.<br>
</p><p></p><p><b>Responsibilities
</b></p><div>&middot; Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
</div><div>&middot; Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker&rsquo;s racks as needed
</div><div>&middot; Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
</div><div>&middot; Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
</div><div>&middot; Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
</div><div>&middot; Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy<br>
</div><p></p><p><b>Criteria
</b></p><div>&middot; Excellent communication, organization and leadership skills
</div><div>&middot; Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
</div><div>&middot; Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
</div><div>&middot; Ability to independently lead self and others to achieve results
</div><div>&middot; 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!<br>
</div><p></p><p><b>Physical Requirements
</b></p><div>&middot; Must be able to be mobile on the sales floor for extended periods of time
</div><div>&middot; Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
</div><div>&middot; Full time associates are expected to have open availability to meet the needs of the business.
</div><div>&middot; Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).<br>
</div><div></div><div><b>Benefits Just for You
</b></div><div>Depending on your position and your location, here are a few highlights of what you might be eligible for:
</div><div>&middot; A generous discount on all Williams-Sonoma, Inc. brands
</div><div>&middot; A 401(k) plan and other investment opportunities
</div><div>&middot; A wellness program that supports your physical, financial and emotional health
</div><div>&middot; Paid vacations and holidays (full-time)
</div><div>&middot; Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
</div><div>&middot; Cross-brand and cross-functional career opportunities
</div><div>&middot; Online learning opportunities through brand specific resources and WSI University<br>
</div><p></p><p><i>WSI will not now or in the future commence an immigration case or &quot;sponsor&quot; an individual for this position (for example, H-1B or other employment-based immigration<br>
</i></p><p></p><p><i>This role is not eligible for relocation assistance.<br>
</i></p><p></p><p><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer.<br>
</i></p><p></p><p><b><i>San Francisco Locations:
</i></b></p><div><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</i></div></div></div><p></p>
<br><div><div><div><div><div>Our Company
<br>
<br>
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark &amp; Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.</div></div></div></div></div>

Assistant Store Manager - Operation, Full Time, Tampa - Pottery Barn Kids & Teen

Ivy Rehab Network

<div><p><b>State of Location:</b></p>
Florida<p></p><p><b>
Position Summary:</b></p><p></p>
At Ivy Rehab, we're &quot;All About the People&quot;! As a Patient Engagement Advocate (Healthcare Customer Care Agent), you will play a crucial role in our mission to help enable people to live their lives to the fullest.<p></p><p>
Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.</p><p></p><p><b>
Job Description:</b></p><p></p><div><div><div><div><div><p><b>
Assignment: </b>Temporary (90-Day Assignment) with Opportunity to Become Permanent
</p></div><div><p><b>Schedule:</b> Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST</p></div></div></div><div></div><p>
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.<br>
<br>
The<b> Patient Engagement Advocate </b>(Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.</p></div><p></p><div><p><b><br>
Your responsibilities will include:</b></p></div><div><ul><li><p>
Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.</p></li></ul></div><div><ul><li><p>
Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.</p></li></ul></div><div><ul><li><p>
Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.</p></li></ul></div><div><ul><li><p>
Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.</p></li></ul></div><div><ul><li><p>
Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.</p></li></ul></div><div><ul><li><p>
Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.</p></li></ul></div><div><ul><li><p>
Effectively inform and educate patients on insurance and about our financing/payment plan options.</p></li></ul></div><div><ul><li><p>
Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.</p></li></ul></div><div><ul><li><p>
Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.</p></li></ul></div></div><div><div><ul><li><p>
Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.</p></li></ul></div><div><ul><li><p>
May work in other channels such as outbound, email, chat, etc.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned.</p></li></ul></div><p></p><div><p><b><br>
To excel in this role, you should </b><b>possess</b><b>:</b></p></div><div><ul><li><p>
High School/GED or equivalent; College degree is preferable</p></li></ul></div><div><ul><li><p>
Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps</p></li><li><p>
Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.</p></li><li><p>
Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency &lt;50 ms; and Packet Loss &lt;2%</p></li><li><p>
Preferred typing aptitude of 50-70 WPM.</p></li></ul></div><div><ul><li><p>
Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)</p></li></ul></div><div><ul><li><p>
Demonstrated tenure in previous positions of at least 2-3 years</p></li></ul></div><div><ul><li><p>
Must have a dedicated, quiet workspace at home (with a door) to work without distractions</p></li></ul></div><div><ul><li><p>
Must be able to provide a reliable high-speed internet connection for remote work</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills and the ability to effectively engage with patients</p></li></ul></div><div><ul><li><p>
Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)</p></li></ul></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Ability to work in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Must be technically savvy, with demonstrated experience working with multiple systems and apps</p></li></ul></div><p></p><div><p><b>
We welcome you to apply if you </b><b>hold</b><b> the following attributes:</b></p></div><div><ul><li><p>
Good listener</p></li></ul></div><div><ul><li><p>
Collaborative and team player</p></li></ul></div></div><div><div><ul><li><p>
Ability to display caring attitude and be empathetic</p></li></ul></div><div><ul><li><p>
Multi-task-carry on engaging conversation while following proper protocols for information capture</p></li></ul></div><div><ul><li><p>
Receptivity to coaching as well as understanding your strengths and opportunities for development</p></li></ul></div><p></p><div><p><b><br>
Why choose Ivy</b><b>?</b></p></div><div><ul><li><p><b>
Best Employer:</b> A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.</p></li></ul></div><div><ul><li><p><b>
Exceeding Expectations:</b> Deliver best-in-class care and witness exceptional patient outcomes.</p></li></ul></div><div><ul><li><p><b>
Exceptional Partnerships: </b>Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.</p></li></ul></div><div><ul><li><p><b>
Empowering Values:</b> Live by values that prioritize teamwork, growth, and serving others.</p></li></ul><p></p><p><i>
#LI-remote</i></p><p><i>
#LI-ST1</i></p></div></div><p></p><p><i>
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.</i></p><p></p><p>
ivyrehab.com</p></div><p></p>

Healthcare Customer Care Agent (Temp-to-Perm)