AmpliFI Loyalty Solutions

Overview

The Senior Product Manager, Product Strategy and Development at ampliFI plays a critical execution and delivery role within ampliFI’s loyalty and rewards ecosystem. This role contributes to the overall product roadmap while directly owning the definition, requirements, and delivery of assigned features and components across real-time rewards, merchant-funded offers, various redemption options, and consumer engagement experiences.
The role requires a strong mix of analytical, technical, and customer-facing skills, translating business and client requirements into detailed specifications, user stories, and test cases, and partnering closely with Technology and Design teams to bring solutions to market.

Key Responsibilities

Roadmap Contribution & Delivery

• Contribute to ampliFI’s loyalty and consumer engagement roadmap by providing input based on client needs, competitive trends, and internal priorities.
• Own the detailed definition, requirements, and execution for assigned product features or initiatives.
• Translate business objectives into clear requirements, user stories, and acceptance criteria.
• Ensure alignment of assigned deliverables with the overall Product vision and strategy set by leadership.

Product Development & Execution

• Write detailed business requirements, user stories, and test cases for new features and enhancements.
• Partner with Technology teams to refine requirements, assess feasibility, and drive implementation.
• Conduct end-to-end unit testing and client acceptance testing for assigned deliverables to ensure quality.
• Work closely with UI/UX teams to design intuitive and engaging consumer experiences.
• Track and report on KPIs and product performance for owned features; recommend improvements.

Customer & Partner Engagement

• Engage with clients, partners, and internal stakeholders to capture and clarify requirements.
• Act as the lead translator of clients and consumer needs into business and technical requirements for assigned product components.
• Support Sales and Client Success in explaining product capabilities and gathering feedback from client implementations.

Innovation & Continuous Improvement

• Contribute ideas and solutions for real-time rewards, innovative earn/redemption models, offers, and consumer engagement.
• Monitor market trends and competitor offerings to inform product enhancements.
• Identify opportunities to leverage AI, analytics, and personalization within loyalty and rewards experiences.

Collaboration & Influence

• Partner cross-functionally with Technology, Analytics, Operations, Marketing, and Compliance to deliver features on time and with quality.
• Work under the guidance of the Director, Product Management, while owning assigned initiatives end-to-end.
• Contribute to building a culture of detail-oriented execution, accountability, and customer-centric innovation.

Essential Skills and Experience

• Bachelor’s degree required; advanced degree a plus.
• 5–7+ years of product management, business analysis, or related experience, ideally within loyalty, rewards, payments, or financial services.
• Hands-on experience in writing user stories, test cases, detailed requirements, and acceptance criteria.
• Demonstrated ability to conduct end-to-end testing (unit and client acceptance) for product features.
• Strong customer-facing skills to gather requirements, clarify needs, and translate them into actionable deliverables.
• Understanding of financial services and processor-level ecosystems (e.g., issuer processing, settlement, payment flows).
• Familiarity with UI/UX design processes and building consumer-facing digital experiences.
• Analytical and detail-oriented with strong technical aptitude.
• Experience with agile methodologies and backlog management.
• Strong written and verbal communication skills.

Key Competencies and Attributes

• Analytical and detail-oriented with strong technical aptitude
• Passion for consumer-first experiences in loyalty and payments
• Innovative mindset with the ability to contribute new ideas and product enhancements
• Ability to operate effectively in a fast-paced, matrixed environment with competing priorities
• Exposure to AI, machine learning, or personalization use cases in consumer engagement (preferred)
• Collaborative team player capable of influencing stakeholders without direct authority
• Proven ability to deliver assigned features on time and with high quality, ensuring consistent and reliable execution
• Strong requirements definition and documentation skills, producing clear, well-structured requirements and test cases
• Experience supporting successful unit testing and client acceptance testing, ensuring solutions meet both technical and business expectations
• Focus on client and internal stakeholder satisfaction, with the ability to align deliverables to needs and expectations
• Ability to drive adoption and usage growth of real-time rewards, offers, and redemption features through effective delivery and continuous optimization

Work Arrangement

• Based at ampliFI’s Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly.
• National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI.

Physical Requirements

This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required.

Other Duties

Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions

The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $90,000 to $108,000 per year.

About ampliFI

At ampliFI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged.

ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do.

Benefits and Perks

• Competitive pay plus 401(k) with employer match
• Medical, dental, vision, and life insurance
• Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
• Tuition Reimbursement
• Paid time off, company holidays, and parental leave
• Employee Assistance Program
• Hybrid work environment with flexible hours
• Onsite perks including gym access and snacks
• Employee recognition programs celebrating milestones and achievements
• Growth opportunities within a supportive, team-oriented environment

ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.