Senior Digital Product Manager
- Clapham, United Kingdom
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Role: Senior Digital Product Manager
Location: Hybrid (3 days per week Clapham Junction, 2 days remote)
Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.
So, what’s stopping you? Apply today and be YOU with us!
What you need to know about us…
The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 250 gyms and counting!
To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.
We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.
We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.
We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.
About the role...
As a Senior Product Manager at The Gym Group, you will lead one or more strategic product domains or Value Stream areas, accountable for identifying the right problems to solve and delivering measurable customer and commercial outcomes.
Working across the full product lifecycle, you will combine strong product discovery with pragmatic delivery leadership — using customer insight, data, experimentation and commercial evidence to shape product direction, prioritise investment and continuously improve our products.
You will work closely with Product Design, Engineering, Data and business stakeholders to create empowered teams focused on outcomes rather than output, while helping raise the standard of product practice across TGG.
What you'll be doing...
Product Strategy & Outcomes
Own product direction for your domain or Value Stream, aligned to TGG strategy, customer needs and commercial goals.
Translate strategy into clear outcomes, opportunities and priorities, rather than simply features or projects.
Build evidence-led roadmaps and make clear prioritisation and investment recommendations, balancing value, strategic fit, feasibility and confidence
Define meaningful success measures and use KPIs and OKRs to understand product health and drive measurable improvement.
Discovery & Product Development
Lead continuous discovery, using research, data and operational insight to identify and deeply understand the problems and opportunities worth pursuing.
Work as part of a Product Trio with Design and Engineering to explore opportunities, challenge assumptions and shape potential solutions.
Use experimentation, prototyping and testing to validate assumptions and reduce uncertainty before significant investment.
Turn validated opportunities into clear product direction, hypotheses and outcomes that enable teams to design and deliver effectively.
Delivery, Learning & Optimisation
Lead cross-functional teams through delivery, maintaining focus on the customer and commercial outcomes we are seeking to achieve.
Provide sufficient clarity for teams to execute effectively, translating product direction into initiatives, epics and stories where appropriate.
Measure the impact of what we release, using evidence and learning to determine what we should do next.
Champion continuous optimisation, recognising that releasing a feature is the start of learning, not the end of the product process.
Customer, Commercial & Data Leadership
Connect product decisions to TGG’s key customer and commercial outcomes, including acquisition, revenue, retention, engagement and lifetime value.
Combine customer research, behavioural data, analytics and commercial evidence to inform decisions and prioritisation.
Build a deep understanding of member journeys, behaviours and operational context, ensuring products solve meaningful real-world problems.
Develop compelling business cases and investment recommendations for significant product opportunities.
Stakeholder, Practice & People Leadership
Build trusted relationships across Commercial, Marketing, Operations, Finance and Technology, creating alignment around problems, outcomes and priorities.
Influence senior stakeholders through clear, evidence-based recommendations and confidently navigate competing priorities and trade-offs.
Role-model strong product practice and mentor other Product Managers, helping raise product capability and judgement across TGG.
Contribute to TGG’s Product Playbook and ways of working, championing a culture of curiosity, experimentation and evidence-led decision making.
About you...
Proven experience as a Senior Product Manager, Product Lead or equivalent, owning meaningful digital products, propositions or product domains.
Strong experience across the full product lifecycle, with demonstrated capability in both discovery and delivery.
Strong discovery skills, including problem framing, customer research, opportunity assessment, experimentation and validation.
Experience using qualitative and quantitative evidence to make product decisions and measure outcomes.
Strong commercial acumen, with the ability to connect product opportunities to measurable business value and build compelling investment cases.
Experience developing product strategies, roadmaps and prioritisation decisions based on evidence and strategic objectives.
Experience working in cross-functional teams with Product Design, Engineering, Data and business stakeholders.
Excellent communication and influencing skills, including experience working with senior stakeholders and navigating ambiguity.
Experience mentoring Product Managers and contributing to the development of product practice.
Experience in consumer digital products, subscriptions or membership businesses is desirable.
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Your application may be reviewed by an AI tool to help assess your suitability based on the information you provide. Automated decision-making is never used - every application is reviewed and all decisions, including whether to progress your application, are made exclusively by a member of our recruitment team. Your data will be handled in accordance with our Privacy Policy and UK GDPR
- Please note that we may close the application window early if we receive high levels of interest. If you're interested in applying please do so asap!