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Job Overview

Big Chief LLC, a leading brokerage, risk management, and consulting firm, is seeking a professional and welcoming Front Desk Clerk to join our team in Boulder, Colorado, United States. As the first point of contact for our company, you will play a crucial role in representing our core values of passionate service, strategic innovation, and ethical behaviour. This is a full-time position, ideal for a highly organised and customer-focused individual dedicated to providing an exceptional front-of-house experience. The offered compensation for this role is $21.47 USD per hour.

Responsibilities

As our Front Desk Clerk, you will be responsible for a variety of administrative and clerical tasks. Your main duties will include:

* Greeting clients, visitors, and guests in a professional and friendly manner.
* Answering, screening, and forwarding incoming phone calls to the appropriate personnel.
* Managing all incoming and outgoing mail, packages, and deliveries.
* Maintaining office security by following safety procedures and controlling access via the reception desk.
* Scheduling appointments and maintaining meeting room calendars.
* Ensuring the reception area is tidy, presentable, and equipped with all necessary stationery and materials.
* Providing basic and accurate information in-person and via phone or email.
* Performing other clerical duties such as filing, photocopying, and data entry.

Qualifications

The ideal candidate will possess the following qualifications and skills:

* Proven work experience as a Receptionist, Front Desk Clerk, or in a similar administrative role.
* Excellent written and verbal communication skills with a professional telephone demeanour.
* Proficiency in the Microsoft Office Suite (Word, Excel, Outlook).
* Exceptional organisational skills with the ability to multi-task and prioritise work effectively.
* A proactive approach to problem-solving and a keen eye for detail.
* A personable and positive attitude with a strong commitment to customer service.
* The ability to maintain discretion and confidentiality when handling sensitive information.
* Previous experience in a professional services or financial environment is desirable but not essential.