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In the Community Complex Care Team pride ourselves on our delivery of excellent, holistic patient and family centred care within the home, school and a variety of community settings. All of our client group (Adults and Children) have highly complex physical health needs, from needing support with their breathing to managing challenging seizure activity and everything in between!

We are a large, expanding team covering the whole of Staffordshire, with office bases in Stafford, Stoke-On-Trent and Lichfield. We operate in a Hub system, which is, based on geographical location allowing us to ensure a supportive, small team feel across all hubs. We provide a 24/7 nurse on call service, ensuring a constant point of contact where support can be accessed.

We are looking for Complex Care Support Workers to join our team. We do cover a 24-hour period so there is an expectation that you would be able to work days and nights and the shift times are individual to each package of care. The whole of your shift will be spent with one client, so you will get the opportunity to really make a difference.

During interview you will be able discuss which geographical location you would be able to cover. You must be able to travel to areas and for shift times where public transport is not available.

• To work in patient’s homes or other designated settings to deliver high quality care to patients with complex physical health care needs, including but not limited to management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration.
• To assess patient care needs on a daily basis, implementing and evaluating care plans produced by qualified nurses with patients and their families.
• To assess care plans, risk assessments and contingencies, in conjunction with the qualified nurses, on a regular basis to ensure consistency and reflect up to date care needs.
• To ensure the delivery and quality of care given complies with local and Trust agreed policies and procedures and is of the highest standard.
• To assist patient in achieving their potential to live independently as per care plan.

If you have a positive outlook, professional attitude, are a good team player and are passionate about delivering high quality, safe and compassionate care then we would like to hear from you.

In return you will be offered opportunities to develop both clinically and professionally within a supportive environment and be encouraged to participate in service developments. Formal clinical supervision and a supported induction period will be provided.

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

We may invite you to take part in a short online assessment before you are invited to a face-to-face interview. This is to ensure applicants understand how the team works in the community, the shift times and location.

For further information to ensure you have the relevant skills for the post please see the attached Job Description and Person Specification.