Tech Support Staff

HIRING: TECHNICAL SUPPORT STAFF

Company: GAOTek Inc.
Location: Remote / Work from Home (India,)

Employment Type: Full-Time
Openings: Multiple
Working Days: 5 Days a Week
Working Hours: 6:00 AM – 3:00 PM (EDT/EST)

About the Role

GAOTek Inc. is seeking motivated and detail-oriented Technical Support Staff to join our growing remote team. This role is ideal for professionals with a technical background, including those returning to work after a career break, who are looking for a structured and supportive environment to rebuild and grow their careers.

Key Responsibilities

• Guide and mentor interns in sourcing and evaluating technology products.
• Oversee the creation and editing of user manuals and product demonstration videos.
• Optimize website content using SEO best practices.
• Prepare and review technical documentation and presentations.
• Manage and continuously update the company knowledge base.
• Ensure timely uploads and updates of product information on the company website.
• Conduct product research to support the sales team with customer inquiries.
• Utilize AI tools to improve workflow efficiency, productivity, and content generation.

Eligibility

• PhD in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field.
• Freshers and professionals returning to work after a career break are welcome to apply.
• Proficiency in AI coding or AI-assisted tools is preferred.
• Strong written and verbal communication skills in English.
• Passion for technology and continuous learning.
• Own laptop/PC with a reliable internet connection.
• Comfortable working in the EDT/EST (New York Time) time zone.

Compensation

Salary will be determined based on the candidate's qualifications, relevant experience, skills, interview performance, and country of residence.

Why Join Us?

• 100% Remote Work Environment
• Opportunity to Work with a Global Technology Company
• Global Team Exposure
• Structured Learning and Development Programs
• Career Growth Opportunities
• Hands-on Experience with Modern AI Tools and Technologies
• Supportive and Collaborative Team Culture
• Returnship-Friendly Hiring Approach for Professionals Restarting Their Careers

Who Should Apply?

We encourage applications from professionals returning to the workforce after a career break, as well as individuals seeking a structured remote role with strong growth potential in the technology industry.

How to Apply

Please send your updated resume with the subject line:

Subject: Application – Technical Support Staff

Apply according to your country:

• India- Hire-India-C@thegaogroup.com
• Pakistan-Hire-Pakistan-A@thegaogroup.com
• Bangladesh- Hire-Bangladesh-A@thegaogroup.com

Pay: Up to ₹13,000.00 per month

Benefits:

• Paid time off
• Work from home

Work Location: Remote