Qureos Mentor

Al Ghurair Asset Management LLC

<div>
 
 Position: Administrative Officer &ndash; Facilities Management
 
 
 Location: UAE
 
 
 
 
 
 We are looking for a
 
 detail-oriented Administrative Officer
 
 with experience in the
 
 Facilities Management (FM) division
 
 to join our growing team.
 
 
 
 
 
 🔹 Key Responsibilities:
 
 <ul>
 <li>
 Preparation and verification of
 
 timesheets
 
 for site staff
 </li>
 <li>
 Handling
 
 client invoicing
 
 and supporting monthly billing cycles
 </li>
 <li>
 Managing and maintaining
 
 supplier contracts
 
 and documentation
 </li>
 <li>
 Coordinating with operations and finance teams
 </li>
 <li>
 Maintaining accurate records of manpower allocation and site reports
 </li>
 <li>
 Supporting payroll inputs related to attendance and overtime
 </li>
 </ul>
 
 
 
 
 🔹 Requirements:
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in a
 
 Facilities Management company (UAE experience preferred)
 
 </li>
 <li>
 Strong experience in
 
 timesheet management, invoicing, and supplier contract handling
 
 </li>
 <li>
 Good knowledge of FM operations (soft &amp; hard services preferred)
 </li>
 <li>
 Strong MS Office skills (Excel proficiency is a must)
 </li>
 <li>
 Good communication and coordination skills
 </li>
 </ul>
 
 
</div>

Administrative Officer

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage all aspects of property operations including maintenance, security, grounds, utilities and equipment.
 </li>
 <li>
 Plan, coordinate and supervise contractors, vendors and in‑house staff (cleaning, maintenance, gardeners, security, drivers), ensuring works are completed on time and to standard.
 </li>
 <li>
 Develop and manage annual and monthly maintenance programmes, preventative maintenance schedules and refurbishment projects.
 </li>
 <li>
 Maintain detailed records of maintenance, repairs, warranties and service agreements. Prepare, monitor and control household budgets, procure supplies and manage purchase orders and invoices.
 </li>
 <li>
 Implement and oversee health &amp; safety, fire and emergency procedures to ensure regulatory compliance and occupant safety.
 </li>
 <li>
 Conduct regular inspections of the property, reporting on condition, prioritising works and making recommendations for improvement.
 </li>
 <li>
 Coordinate logistics for events, relocations and deliveries as required. Provide clear handover notes and cover arrangements for periods of absence or travel.
 </li>
 <li>
 Maintain strict confidentiality and exercise discretion at all times.
 </li>
 </ul>
 
 
 
 
 
 Desired Candidate Profile
 
 
 
 
 
 <ul>
 <li>
 Minimum5 years&rsquo; experience in property or estate management, facilities management, or a similar role within private residences, estates or luxury properties.
 </li>
 <li>
 Proven experience managing contractors, project delivery and maintenance programmes. Strong financial acumen with experience preparing and managing budgets, procurement and supplier negotiations.
 </li>
 <li>
 Excellent organisational skills, attention to detail and the ability to prioritise competing demands. Good IT skills, including competence with property/facilities management software, spreadsheets and reporting tools.
 </li>
 <li>
 Knowledge of health &amp; safety legislation and best practice for estates and private properties. Full, valid driving licence and experience managing drivers or transport logistics preferred. Personal attributes Professional, discreet and trustworthy with a strong service ethos.
 </li>
 <li>
 Proactive problem solver with excellent communication and interpersonal skills. Ability to work independently and as part of a small team, flexible to meet the needs of the household including occasional out-of-hours cover.
 </li>
 <li>
 High standards of presentation and punctuality. Additional information Competitive salary and benefits, commensurate with experience.
 </li>
 </ul>
</div>

Property Manager

<div>
 
 We are looking for an
 
 Operations Manager / Executive
 
 to join one of our
 
 Facilities Management divisions
 
 . The Operations Manager / Executive will be responsible for overseeing
 
 multi-site soft services operations
 
 while serving as a
 
 strategic client partner
 
 . The primary objective of this role is to ensure
 
 service excellence
 
 , full
 
 contract compliance (SLA/KPIs)
 
 , and
 
 sustainable business growth
 
 in line with
 
 Dubai market standards and local regulations
 
 .
 
 
 
 
 
 🔹 Key Responsibilities
 
 
 
 1. Operational Excellence &amp; Service Delivery
 
 
 <ul>
 <li>
 
 Contract Management:
 
 Oversee end-to-end soft services operations for a diverse portfolio of contracts across Dubai.
 </li>
 <li>
 
 Compliance:
 
 Ensure all services are delivered in strict accordance with SLAs, KPIs, and contractual obligations.
 </li>
 <li>
 
 Resource Optimization:
 
 Manage manpower deployment, monitor productivity, and evaluate site performance to ensure efficiency.
 </li>
 <li>
 
 Regulatory Adherence:
 
 Maintain full compliance with
 
 QHSE standards, Dubai Municipality, SIRA, and MoHRE
 
 regulations.
 </li>
 <li>
 
 Quality Control:
 
 Conduct regular site audits, technical inspections, and performance reviews to maintain high service standards.
 </li>
 </ul>
 
 
 
 
 
 2. Client Relationship &amp; Strategic Account Management
 
 
 <ul>
 <li>
 
 Partnership Building:
 
 Develop and maintain long-term, high-value relationships with key client stakeholders.
 </li>
 <li>
 
 Escalation Management:
 
 Act as the primary point of contact for client inquiries, proactively resolving escalations and operational issues.
 </li>
 <li>
 
 Business Reviews:
 
 Lead Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) to present performance data and continuous improvement plans.
 </li>
 <li>
 
 Advocacy:
 
 Act as the "voice of the client" internally to ensure all operational teams align with client expectations.
 </li>
 </ul>
 
 
 
 
 
 3. Strategic Growth &amp; Commercial Acumen
 
 
 <ul>
 <li>
 
 Account Planning:
 
 Develop and execute strategic account plans to meet both client and company objectives.
 </li>
 <li>
 
 Revenue Generation:
 
 Identify and drive upselling and cross-selling opportunities (additional services, specialized cleaning, etc.) within existing contracts.
 </li>
 <li>
 
 Market Expansion:
 
 Proactively identify opportunities to increase market share and support the sales team in contract renewals and expansions.
 </li>
 <li>
 
 Commercial Coordination:
 
 Collaborate with Sales, HR, Finance, and Procurement to ensure seamless mobilization and profitable service delivery.
 </li>
 </ul>
 
 
 
 
 
 4. Performance Analytics &amp; Reporting
 
 
 <ul>
 <li>
 
 Data-Driven Insights:
 
 Track and analyze KPIs, operational data, and client feedback trends.
 </li>
 <li>
 
 Management Reporting:
 
 Prepare comprehensive operational reports for senior management, highlighting risks, achievements, and financial performance.
 </li>
 <li>
 
 Continuous Improvement:
 
 Initiate and drive operational "best practice" projects based on performance trends and market dynamics.
 </li>
 </ul>
 
 
 
 
 🔹 Requirements &amp; Qualifications
 
 <ul>
 <li>
 
 Experience:
 
 5&ndash;8+ years of proven experience in
 
 Soft Services Operations
 
 within the UAE.
 </li>
 <li>
 
 Technical Expertise:
 
 Deep exposure to
 
 Pest Control, Security Services (SIRA), and Specialized Cleaning/FM
 
 .
 </li>
 <li>
 
 Regulatory Knowledge:
 
 Thorough understanding of Dubai authority requirements and labor laws.
 </li>
 <li>
 
 Leadership:
 
 Strong ability to lead large, diverse teams and manage high-level stakeholders.
 </li>
 <li>
 
 Skills:
 
 Advanced negotiation, analytical, and communication skills.
 </li>
 <li>
 
 Mandatory:
 
 Valid
 
 UAE Driving License
 
 .
 </li>
 </ul>
 
 
</div>

Operations Manager / Executive

Join Al Ghurair Asset Management LLC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Ghurair Asset Management LLC

About Company

Administrative Officer

Property Manager

Operations Manager / Executive