Qureos Mentor

Al-Mansour Automotive

<div>
 
 
 
 Job Role
 
 
 
 
 
 Responsible for ensuring the right products are delivered to the right location on time, to the quality required, and in the most cost-effective way. Contribute to the creation and implementation of vision, strategy, policies, processes, and procedures to aid and improve operational performance. To be responsible for maintaining the office structure and compliance with the government laws and regulations.
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Adhere to policies and regulations
 </li>
 <li>
 Approves price increases provided in contracts and makes changes as necessary and appropriate
 </li>
 <li>
 Assist in planning and maintaining a balanced departmental budget
 </li>
 <li>
 Conducts research, evaluates findings, and makes decisions on procurement matters
 </li>
 <li>
 Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
 </li>
 <li>
 Developing business by gaining new contracts, analysing logistical problems and producing new solutions
 </li>
 <li>
 Ensure the smooth and adequate flow of information within the company
 </li>
 <li>
 Establish and periodically review departmental Standard Operating Procedures
 </li>
 <li>
 Interviews vendors and evaluates their products and capabilities as suppliers
 </li>
 <li>
 Oversee facilities services, maintenance, other office activities and, offer solutions for improvement
 </li>
 <li>
 Plan, coordinate and manage all administrative procedures and systems, include alllocate responsibilities and office space, monitor costs and expenses to assist in budget preparation and, keep track and record of all company assets
 </li>
 <li>
 Provide coaching and guidance to ensure maximum efficiency
 </li>
 <li>
 Purchase new material as needed and, manage schedules and deadlines
 </li>
 <li>
 Supervises, evaluates and directs the procurement activity of professional and technical personnel with accordance to the approved plan(s)
 
 
 
 </li>
 </ul>
 
 
 
 Education
 
 
 
 
 
 Bachelor Degree in Business Administration
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 Tertiary Level And Related Supply Chain Qualifications/training
 
 
 
 
 
 Minimum Experience:
 
 
 
 
 <ul>
 <li>
 7 years working experience, preferably in the automotive industry.
 </li>
 <li>
 Administrative and facility management experience desired.
 
 
 
 </li>
 </ul>
 
 
 Job-specific Skills:
 
 
 
 
 <ul>
 <li>
 Ability to perform a broad range of supervisory responsibilities over others.
 </li>
 <li>
 Express ideas clearly while making oral presentations.
 </li>
 <li>
 Good understanding of automotive parts application/usage.
 </li>
 <li>
 Excellent IT skills, knowledge of SAP is an advantage
 </li>
 <li>
 Familiar with all aspects of materials management, logistics and order cycle time, terms of delivery, and suppliers&rsquo; contracts.
 </li>
 <li>
 Fluent in spoken and written English and Swahili
 </li>
 <li>
 Strong communication skills, internal and external.
 </li>
 <li>
 Ability to multi-task and consistently meet deadlines.
 </li>
 <li>
 Demonstrate leadership with good interpersonal skills.
 </li>
 <li>
 Integrity to maintain company image and Innovation for continual improvements.
 </li>
 <li>
 Able to provide creative ways to avoid problems in Supplying, Shipping &amp; Clearance.
 </li>
 <li>
 Hard worker &amp; ready to work under pressure
 </li>
 </ul>
</div>

Facility Management Supervisor

<div>
 
 Supervise and coordinate daily activities of workshop technicians and mechanics.
 
 
 Allocate jobs according to skill sets, priorities, and workload.
 
 
 Ensure repairs and services are completed within set timelines and to manufacturer standards.
 
 
 Conduct regular quality checks on completed jobs before vehicle delivery.
 
 
 Maintain a clean, safe, and organized workshop environment in line with health and safety regulations.
 
 
 Monitor and control workshop tools, equipment, and resources.
 
 
 Provide technical guidance and support to technicians when needed.
 
 
 Coordinate with the parts department to ensure timely availability of required parts.
 
 
 Prepare and maintain accurate service and repair records.
 
 
 Train, mentor, and evaluate workshop staff performance.
 
 
 Assist in handling customer complaints related to workshop operations.
 
</div>

Workshop Supervisor

<div>
 
 
 
 
 The Talent Development Section Head/Officer
 
 
 
 will be responsible for identifying, developing, and nurturing the talent within the organisation. This role involves assessing training needs, creating development programs, and providing guidance to employees to help them reach their professional goals. The officer will play a key role in enhancing employee performance, engagement, and retention by supporting a culture of continuous learning and development.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1.Talent Identification &amp; Development:
 
 
 
 
 
 <ul>
 <li>
 Assess organizational needs and work with leadership to identify skills gaps.
 </li>
 <li>
 Collaborate with managers to create personalized development plans for high-potential employees.
 </li>
 <li>
 Design and implement training programs aimed at enhancing employee skills, leadership capabilities, and career growth.
 </li>
 </ul>
 
 
 
 
 
 2.Training Program Management:
 
 
 
 
 
 <ul>
 <li>
 Develop and deliver in-house training sessions on a variety of topics, including leadership, technical skills, and soft skills.
 </li>
 <li>
 Organize external learning opportunities and partnerships with educational institutions.
 </li>
 <li>
 Track the effectiveness of training programs through feedback and performance metrics.
 </li>
 </ul>
 
 
 
 
 
 3.Performance Management Support:
 
 
 
 
 
 <ul>
 <li>
 Assist with performance management processes, ensuring that development plans are aligned with individual performance reviews.
 </li>
 <li>
 Help employees set professional goals and provide ongoing coaching to support career development.
 </li>
 </ul>
 
 
 
 
 
 4.Succession Planning:
 
 
 
 
 
 <ul>
 <li>
 Work with HR and senior leadership to identify future leadership candidates and provide relevant developmental opportunities.
 </li>
 <li>
 Support the creation of succession plans for key roles within the organization.
 </li>
 </ul>
 
 
 
 
 
 5.Employee Engagement &amp; Retention:
 
 
 
 
 
 <ul>
 <li>
 Promote a learning and development culture that encourages employee engagement and retention.
 </li>
 <li>
 Regularly assess employee satisfaction related to development programs and propose improvements as needed.
 </li>
 </ul>
 
 
 
 
 
 6.Data Analysis &amp; Reporting:
 
 
 
 
 
 <ul>
 <li>
 Collect and analyze data on training program effectiveness, employee progress, and learning outcomes.
 </li>
 <li>
 Report on key performance indicators (KPIs) to demonstrate the impact of talent development initiatives.
 </li>
 </ul>
 
 
 
 
 
 7.Compliance &amp; Best Practices:
 
 
 
 
 
 <ul>
 <li>
 Ensure all development programs comply with relevant laws and regulations.
 </li>
 <li>
 Stay current with best practices in talent development and human resources.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, or a related field. A Master&rsquo;s degree is a plus.
 </li>
 <li>
 Proven experience (3-5 years) in talent development, employee training, or related HR roles.
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Proficiency in HR software and Learning Management Systems (LMS) is preferred.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 </ul>
 
 
</div>

Talent Development Section Head/Officer

<div>
 
 
 Job Role
 
 
 
 The Sales Executive's responsibilities consist of, first and most importantly, selling vehicles by following the sales steps used by MAG; this will include greeting customers and demonstrating the vehicle's characteristics, capabilities, and features while comparing and contrasting competitive models face to face or over the phone.
 
 Moving vehicles when necessary, at any time of the year, or in any season. They will be required to complete sales paperwork, help car buyers complete finance applications and any paperwork needed to sell a car, and follow up and ensure favourable customer satisfaction through MAG CRM.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
 </li>
 <li>
 Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
 </li>
 <li>
 Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
 </li>
 <li>
 Extract and combine data to generate standard reports.
 </li>
 <li>
 Help senior colleagues manage internal client and customer relationships by using relevant sales or client systems.
 </li>
 <li>
 Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
 </li>
 <li>
 Obtain authorization from a supervisor or manager for any exceptions from mandatory procedures.
 </li>
 <li>
 Record and process custom/special customer orders, often dealing with ambiguous delivery expectations.
 </li>
 <li>
 Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 <li>
 Sell standard products and services to customers and/or supervise a team of sales advisors.
 </li>
 <li>
 Support others by carrying out routine inventory tasks, following established procedures.
 
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelor Degree in Business Administration or Relevant field of study preferred
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 Minimum Experience:
 
 1 - 2 Prior sales experience is preferable
 
 
 
 Job-specific Skills:
 
 
 
 <ul>
 <li>
 Ability to Work without supervision and provide technical guidance when required to orient the seller's organization around delivering to the key needs of their customers.
 </li>
 <li>
 Ability to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client
 </li>
 <li>
 Accurately identify and understand the key buying influences pertaining to an opportunity.
 </li>
 <li>
 Able to quickly and accurately define the needs of the key buying influencers.
 </li>
 <li>
 Skilled in effectively establishing trust within the buying centres in the client&rsquo;s organization.
 </li>
 <li>
 Able to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
 </li>
 <li>
 Capable of asking questions to understand the circumstances surrounding client indifference and gain agreement from the client to discover the root causes of resistance.
 </li>
 <li>
 Can uncover clients&rsquo; explicit needs and/or unforeseen opportunities and challenges.
 </li>
 <li>
 Ability to quickly identify and accurately articulate why a client wants or does not want a change based on their business objectives and challenges and articulate the customer's needs in the customer's business language and context.
 </li>
 <li>
 Able to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
 </li>
 <li>
 Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.
 </li>
 <li>
 Capable of carefully preparing for client interactions using established frameworks.
 </li>
 </ul>
</div>

MG Retail Sales Executive

<div>
 
 
 
 Job Role
 
 
 
 
 Parts sales executive main role is to sell spare parts, replacement parts and accessories to customers. Identify and advise the correct part or a suitable substitute based on an examination of the damaged part or customer's description of the problem.
 
 
 Achieves a high rate of customer satisfaction while maintaining a high sales and profit volume, while maintain inventory and track down rare parts for older machines and equipment.
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Assist in stock control by proactively request items to ensure the availability of proper inventory levels to fill a customer's needs and support branch manager and inventory analyst to accurately project inventory levels and orders.
 </li>
 <li>
 Maintains excellent relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
 </li>
 <li>
 Promoting Sales through a professional and customer friendly demonstration and presentation of products
 </li>
 <li>
 Support business through preparing reports, collecting, analyzing, and summarizing information
 </li>
 </ul>
 
 
 
 Education
 
 
 
 
 Bachelor Degree in Business Administration or Equivalent is prefrable
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 
 Minimum Experience:
 
 
 
 
 Must be having at least 1 years in sales, preferably in parts
 
 
 
 
 Job specific Skills:
 
 
 
 <ul>
 <li>
 Ability to search parts numbers or to use the computer and standard catalogs.
 </li>
 <li>
 Knowledgeable in general office equipment.
 </li>
 <li>
 Strong negotiation skills.
 </li>
 <li>
 Familiar with warehouse management and operations
 </li>
 <li>
 Ability to manage priorities and deadlines.
 </li>
 <li>
 Comfortable in a growth target driven environment.
 </li>
 <li>
 Well organized, independent, with a good sense of planning.
 </li>
 <li>
 Proven experience in territory development, client acquisition and retention.
 </li>
 <li>
 Proven relationship building skills.
 </li>
 <li>
 Must have good interpersonal &amp; leadership skills
 </li>
 <li>
 Excellent communication skills in English written and spoken.
 </li>
 <li>
 highly motivated; manner and appearance; reliable.
 </li>
 </ul>
</div>

<div>
 
 
 Job Role
 
 
 
 Receives and processes customer orders, inquiries, and/or complaints covering items or products ordered and supports customers through specialized technical or scientific knowledge/product applications. Maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service. Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. May handle multiple product markets. Typically requires relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge of a technical nature.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required.
 </li>
 <li>
 Provide advanced product/service information and respond to complex customer questions about the product/service.
 </li>
 <li>
 Provide fault isolation and resolution to limit and address issues promptly.
 </li>
 <li>
 Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
 </li>
 <li>
 Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 <li>
 Carry out relatively simple testing and quality assurance tasks.
 </li>
 <li>
 Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal
 </li>
 <li>
 Develop own capabilities by participating in assessment and development planning activities Including formal &amp; informal training &amp; coaching; gain/maintain relevant external professional accreditation to improve performance and fulfill personal potential.
 </li>
 <li>
 Respond to personal objectives and use performance management systems to improve personal performance.
 </li>
 <li>
 Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
 </li>
 <li>
 Maintain and lead periodic check-ins with non-key customers to ensure they're receiving the most value from the product/service.
 
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelor Degree in Mechanical Engineering or Equivalent is prefrable
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 Minimum Experience:
 
 
 
 
 Minimum Two Years Of Experience.
 
 
 
 
 Job specific
 
 
 
 
 Skills:
 
 
 
 <ul>
 <li>
 Excellent technical skills.
 </li>
 <li>
 In depth knowledge of the products
 </li>
 <li>
 Excellent communication and negotiations skills.
 </li>
 <li>
 Leadership skills
 </li>
 <li>
 Decision making
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Team building skills
 </li>
 </ul>
</div>

MG Workshop Team Leader

Join Al-Mansour Automotive and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al-Mansour Automotive

ABOUT_COMPANY

Facility Management Supervisor

Workshop Supervisor

Talent Development Section Head/Officer

MG Retail Sales Executive

MG Retail Sales Executive

MG Workshop Team Leader