Urwah Admin

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 Role focuses on driving e-commerce growth by supporting and onboarding small and medium sized businesses. Responsible for end-to-end category performance, strategic seller partnerships, and solving complex business problems with high impact
 
 Job Responsibilities
 <ul>
 <li>
 Act as the business owner for assigned categories, possessing a complete understanding-inclusive of the strategic context - of internal and external variables that impact business.
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 Owning, forecasting, monitoring, understanding and, reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives.
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 Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
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 Maximize business profitability and selection expansion opportunities
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 Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide customers with an unparalleled shopping experience
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 Manage vendor relationships, supplier/partner contracts, day-to-day relationships, and negotiate and secure marketing funds
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 Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
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 Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines
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 <li>
 Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
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 </ul>
 Candidate Requirements
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in finance, Engineering, Business, or Management.
 </li>
 <li>
 5+ years of relevant senior level experience in retail specifically in Consumer Electronics, Sports, Hobbies &amp; Travel, Home &amp; Garden with a proven track record of delivering results &nbsp;
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 <li>
 Experience in vendor negotiations, pricing and promotion, inventory management, and product development
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 Ability to own and manage Business P&amp;L
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 Superior analytical abilities and quantitative skills. Comfortable with complex financial data.
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 Ability to operate simultaneously and effectively in both tactical and strategic modes
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 Excellent business acumen with strong communication skills
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 Ability to think and lead in a high-energy, fast-paced environment
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 Arabic language proficiency is an advantage
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 <li>
 Proficient in Excel
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 </ul>
</div>

Sr. Buyer - Marketplace

<div>
 Job description:
 
 
 Long Description
 
 This primary responsibility is&nbsp; to follow-up on the legal delinquent customers, negotiate and provide solution to recover the company money. He should ensure to achieve his KPIs and develop necessary&nbsp; skills sets to deliver them. Throughout his follow-up process, he should to follow company policy and demonstrate high level of integrity and ethical behavior.
 
 Job Responsibilities
 <ul>
 <li>
 Review the customers allocation sheet and prepare a tasklist to over perform the activities on a daily basis based on priority type of customer
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 <li>
 Daily communication over Ameyo, Phone, Whatsapp or other available channel, negotiate with customer to pay his outstanding amount
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 <li>
 Prepare a list of customers which needs SMS communication and forwarded to his Supervisor for necessary action
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 <li>
 Prepare a ist of customers who needs Field visit to be deliver warning letter
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 <li>
 Follow the Calling/SMS script while communicating with customers
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 <li>
 Search for a new info. through external sources including workplace, friends, relatives and take necessary steps to contact customers
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 Record all the follow-up feedback with customers in EBIX system
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 Follow up the status of the customers weekly in the courts.
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 Going to our customers &ldquo;Field visit&rdquo; in their work or home and make sure their presence in these addresses.
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 Field Implementation for ( Arrest order against customer who refuse to pay with a secret police ).
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 <li>
 Captured customer car &ndash; includes all necessary &nbsp;steps.
 </li>
 </ul>
 Candidate Requirements
 
 &nbsp;
 
 <ul>
 <li>
 Minimum of 2 years Collection experience.
 </li>
 <li>
 Excellent Arabic language and English &nbsp;will be highly preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
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 <li>
 Ability to handle multiple tasks and prioritize effectively.
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 <li>
 Commitment to providing high-quality customer service.
 </li>
 </ul>
 Education
 
 Diploma/ Bachelors degree in Law
 
</div>

Legal Representative

<div>
 Job description:
 
 
 Long Description Job Summary
 
 The Visual Merchandiser is in-charge of the proper implantation of the planogram and in-store branding materials in the showrooms.
 
 Job Responsibilities
 <ul>
 <li>
 Instructs the showrooms to clear the Phase out articles as per planogram update
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 Making changes to display for improving customer experience
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 Finds creative ways to arrange the products to enhance customer experience
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 Ensures that signage and promotion graphics are highlighted in proper locations
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 Management of supplier stands and branding in the showrooms
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 Follow up on gondolas implementation and maintenance
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 Coordinates with showrooms to find more space for suppliers stands
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 </ul>
 Candidate Requirements
 <ul>
 <li>
 1-2 years of experience in merchandising and planogramming (Home Furnishing)
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 <li>
 Good level of verbal &amp; written communication skills (English essential / Arabic preferred)
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 <li>
 Good organizational and self-management skills under pressure
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 <li>
 Computer literacy in Microsoft Office. Planogram software (JDA and others) is a plus.
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
</div>

Visual Merchandiser

<div>
 Job description:
 
 
 Long Description Job Summary
 
 Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances (Refrigerator, washing Machines, Dryer etc)&nbsp;
 
 Job Responsibilities
 <ul>
 <li>
 Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
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 <li>
 Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.
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 Order necessary parts after initial prescreen so they are in hand before going to customers' location.
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 <li>
 Perform daily administrative functions to include warranty claims and report submission.
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 Maintain performance objectives as required by the company.
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 Maintain company vehicle, tools, equipment and parts inventory.
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 Rely on personal judgment for safety regarding work.
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 <li>
 Work independently without onsite supervision.
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 Other duties as assigned.
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 Documents service and installation actions by completing forms, reports, logs, and records.
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 3 to 5 years field service experience in all major home appliances- Refrigerator, washing Machines, Dryer (cooling/non cooling)
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 <li>
 Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.
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 Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
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 Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.
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 Valid driver's license with a clear driving record.
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 Meet physical requirements generally associated with field service repair (lifting, bending, etc.).
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 Ability to work a flexible schedule based on business needs.
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 Excellent communication, organization and customer service&nbsp;skills.
 </li>
 </ul>
 Education
 
 Diploma
 
</div>

Service Technician (Field) - Electronics Home Appliances

<div>
 Job description:
 
 
 
 Job summary
 
 
 As a senior sales executive, the individual will be part of ATLAS previously known as Alghanim Freight and will be required to build new business and nurture existing clients, source opportunities, chase leads, manage the market and above all- create success! Areas you're likely to be involved in include Packing &amp; Removal, Freight Services (AIR &ndash; SEA &ndash; OVERLAND), Supply Chain Solutions and Project Logistics.&nbsp;
 
 
 Job responsibilities
 
 
 Responsibilities include but are not limited to: &nbsp;
 
 
 &bull;&nbsp;&nbsp; &nbsp;Responsible for creating new business through contact with prospective customers in the assigned market.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Maintaining and developing relationships with customers via meetings, telephone calls and emails.
 
 &bull;&nbsp;&nbsp; &nbsp;Visiting potential customers for new business.
 
 &bull;&nbsp;&nbsp; &nbsp;Making accurate, rapid cost calculations, and providing customers with quotations.
 
 &bull;&nbsp;&nbsp; &nbsp;Negotiating the terms of an agreement and closing sales.
 
 &bull;&nbsp;&nbsp; &nbsp;Reviewing your own sales performance, aiming to achieve or exceed job targets set by management.
 
 &bull;&nbsp;&nbsp; &nbsp;Gathering market and customer information and providing feedback on market trends.
 
 &bull;&nbsp;&nbsp; &nbsp;You will also be involved with identifying new markets and business opportunities.
 
 &bull;&nbsp;&nbsp; &nbsp;Maintain daily log of client visits, schedules and cargo opportunity.
 
 
 Candidates Requirement:
 
 
 &bull;&nbsp;&nbsp;&nbsp; Bachelor's degree in any discipline.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Minimum 3 years Sales experience with in-depth knowledge of Freight Forwarding / Logistics, Relocation and Project Logistics.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Applicant should possess positive, pro-active attitude, good interpersonal and communication skills both oral and written English. Spoken Arabic is preferred.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Good understanding on market trend and demand.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Proven track record in a high technology, high growth environment
 
 
 &bull;&nbsp;&nbsp;&nbsp; Strong work ethic, self &ndash; starter, driven to succeed.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Ability to work independently
 
 
 &bull;&nbsp;&nbsp;&nbsp; Should have a valid Kuwait driving license
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Sr. Sales Executive

<div>
 Job description:
 
 
 Job Summary
 
 Distribution Coordinator is responsible for handling the orders, the routing, the returns, the re-scheduling, the cancellation, the complaints and the refunds to Customers. He/she is also responsible in coordinating some activities with the OPA (Order Processing Agents), the Showroom Storekeepers and labourers. He is responsible of the dispatch with internal teams and 3rd parties.
 
 The coordinator serves the purpose to be the point of contact between the customer and various departments for correspondence related to the above
 
 &nbsp;
 
 Job Responsibilities
 
 &bull;Maintain distribution schedules to ensure proper fleet capacity utilization and delivery lead-time.
 
 &bull;Establish correspondence with the customer via email in order to follow-up, inquire and update about information related to orders &amp; customer complaints&nbsp;
 
 &bull;Manage correspondence with various departments for order fulfilment, customer complaints and returns&nbsp;
 
 &bull;Handling customer complaints and resolving within identified Company&rsquo;s KPI.
 
 &bull;Following up with the 3rd party delivery agents through calls and the tracking system.&nbsp;
 
 &bull;Solving the picking in short cases, after informing Call center throughout SAP QM based processes, by putting all the required information in the SAP QM ticket.
 
 &bull;Helping the Showroom Storekeepers in handing over cash on daily basis and supporting the preparation of related documents. &nbsp;
 
 &bull;Sending daily performance reports for orders dispatched, cancelled, pending and not dispatched.&nbsp;
 
 &bull;Process the deliveries, customer complaints, customer returns &amp; order cancellation requests in multiple systems
 
 &bull;Ensure accuracy &amp; correctness of information while processing any documents and/or updates in the systems&nbsp;
 
 &bull;Print system documents related to each order and customer complaints&nbsp;
 
 &bull;Point of contact between customers and various departments for correspondence related to orders, customer complaints and returns&nbsp;
 
 &bull;Log information in systems regularly with necessary updates related to orders, deliveries, customer complaints, order cancellation and returns&nbsp;
 
 &bull;Plans work effectively to fulfil the responsibilities on time and without delay
 
 &bull;Checking Payment on Delivery Outstanding-ageing list received by Finance Colleagues.
 
 &bull;Coordinating and supporting local and central colleagues in sending Email to vendors for any stock at vendor case on daily basis and supporting Showrooms Storekeepers to arrange picking and delivery for the same.&nbsp;
 
 &bull;Processing Order Cancellation and Returns.
 
 &nbsp;
 
 Candidate Requirements
 
 &bull;1 to 3 years&rsquo; experience in similar roles
 
 &bull;Fluent in Writing and communication skills.
 
 &bull;Good coordination and process handing skills
 
 &bull;Team Player with Positive attitude and will to stretch limits
 
 &bull;High school &nbsp;
 
 &bull;Diploma or Bachelor&rsquo;s Degree is preferred
 
</div>

Distribution Coordinator

<div>
 Job description:
 
 
 Job Summary
 
 Manage the demand planning process at Category and Item Level by creating &amp; maintaining accurate Open-to-Buy data to be used by departments to maximize sales while maintaining planned stock/inventory.
 
 Proactively ensure that the orders are placed in a timely manner and the stocks are available on time with major focus on maximizing sales.&nbsp;
 
 Job Responsibilities
 
 &bull;&nbsp;&nbsp; &nbsp;Maintain accurate monthly stock, sales, margins and intakes by category, available to the business by the start of every month, incorporating actual data from previous month
 
 &bull;&nbsp;&nbsp; &nbsp;Facilitate monthly departmental meetings to reforecast sales, margins &amp; orders at category/item level&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Prepare monthly item wise orders taking into account supplier production time, transit and clearance time, store promotions, sales history, pricing, seasonality etc. and conduct monthly meetings with the key stakeholders to agree on future orders
 
 &bull;&nbsp;&nbsp; &nbsp;Weekly analysis of forecast vs actual sales of items to identify gaps and highlight to the relevant stakeholders to take corrective action to maximize sales
 
 &bull;&nbsp;&nbsp; &nbsp;Review every Purchase Order before its release to evaluate its impact on stock and make sure the orders are as per the order forecast agreed during forecasting meetings
 
 &bull;&nbsp;&nbsp; &nbsp;Proactively alert key stakeholders and department heads if orders are not placed on time, overstock/out of stock situation etc.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Ensure stock availability on all best sellers and continuous lines through out the year
 
 &bull;&nbsp;&nbsp; &nbsp;Create and share Forecast Accuracy report to all departments based on Sales Forecast vs Actual Sales on a monthly basis
 
 &bull;&nbsp;&nbsp; &nbsp;Focus to be on maximizing sales by ensuring stock availability at all times
 
 &bull;&nbsp;&nbsp; &nbsp;Manage prioritization of shipments and interact with logistics team to prioritize clearance from port
 
 Candidate Requirements
 
 &bull;&nbsp;&nbsp; &nbsp;Minimum 3 to 5 years&rsquo; experience of stock management and sales forecasting preferably in a retail merchandising environment
 
 &bull;&nbsp;&nbsp; &nbsp;Thorough working knowledge of retail procurement in both local and overseas markets
 
 &bull;&nbsp;&nbsp; &nbsp;Very strong Excel and Reporting skills is a must
 
 &bull;&nbsp;&nbsp; &nbsp;Good proficiency in developing reports and providing insights to the business
 
 &bull;&nbsp;&nbsp; &nbsp;Positive attitude with a &lsquo;can do&rsquo; approach when working under pressure or to tight deadlines
 
 &bull;&nbsp;&nbsp; &nbsp;Able to work with other support functions, being a team player
 
 &bull;&nbsp;&nbsp; &nbsp;Excellent communication skills&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Well-developed analytical, reasoning and data interpretation skills
 
 &bull;&nbsp;&nbsp; &nbsp;Strong skills in Business Objects, SAP and MS office
 
 &nbsp;
 
 Education Bachelor&rsquo;s Degree MBA
</div>

Demand Planner

Join Alghanim Industries and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.