Qureos Mentor

Altorfer - CAT

<div>Working Hours/Days: Working Hours/Days: 8:00am to 5:00pm, Monday &ndash; Friday Overview:
<div>
The Director of Marketing &amp; Employee Communications provides strategic leadership for Altorfer's marketing, brand, communications, and employee engagement initiatives. This role is responsible for developing and executing integrated marketing strategies that drive business growth across all divisions while also serving as the primary owner of internal communications, executive messaging, employee engagement campaigns, and company-wide communications platforms. This is a highly visible leadership role requiring strong business acumen, communication expertise, marketing leadership experience, and the ability to influence stakeholders across all business units.</div>
Basic Duties:
<ul><li>Develop and execute enterprise-wide marketing strategies aligned with Altorfer business objectives.</li><li>
Lead annual marketing planning, budgeting, prioritization, and performance management.</li><li>
Ensure alignment of marketing initiatives across Construction, Product Support, Rental, Power Systems, Ag, SITECH, Digital Solutions, and corporate functions.</li><li>
Partner with business leaders to identify growth opportunities and develop supporting marketing strategies.</li><li>
Monitor industry trends, competitive positioning, customer insights, and emerging marketing technologies.</li><li>
Maintain and strengthen the Altorfer brand across all customer and employee touchpoints.</li><li>
Ensure brand consistency across physical, digital, print, and event-based communications.</li><li>
Serve as steward of corporate messaging, brand standards, and visual identity.</li><li>
Manage relationships with Caterpillar marketing programs and co-marketing initiatives where applicable.</li><li>
Own the development and execution of Altorfer's employee communications strategy.</li><li>
Create and maintain an integrated communication calendar for company-wide messaging.</li><li>
Ensure employees receive timely, accurate, and engaging communications from leadership and business functions.</li><li>
Lead marketing planning processes, campaign governance, and workflow management.</li><li>
Oversee marketing technology platforms, data utilization, analytics, and reporting.</li><li>
Identify opportunities to leverage AI, automation, Microsoft technologies, and analytics to improve marketing effectiveness.</li><li>
Develop dashboards and metrics that provide visibility into marketing performance and business impact.</li><li>
Develop communication standards, templates, and governance processes.</li><li>
Own employee communication channels including Viva Engage, SharePoint communication sites, digital signage, email campaigns, internal videos, company announcements, and employee newsletters.</li><li>
Continuously improve communication effectiveness and adoption across channels.</li><li>
Other duties as assigned</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Marketing, Communications, Business, Public Relations, Journalism, or related field.</li><li>
10+ years of progressive marketing and communications experience.</li><li>
5+ years of leadership experience managing teams and budgets.</li><li>
Demonstrated success leading integrated marketing programs across multiple business units.</li><li>
Strong executive communication and presentation skills.</li><li>
Experience leading organizational communication and change management initiatives.</li><li>
Strong project management and organizational skills.</li><li>
Data-driven mindset with the ability to translate analytics into business actions.</li><li>
Experience with digital marketing, CRM systems, marketing automation, content development, social media, and analytics platforms.</li><li>
Positive, friendly, can-do attitude.</li><li>
Some local travel will be required.</li><li>
Valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Experience in industrial, construction, agricultural, equipment, manufacturing, or B2B industries.</li><li>
Experience supporting executive leadership communications.</li><li>
Knowledge of Caterpillar dealer operations or similar dealer/distribution environments.</li><li>
Experience with Microsoft 365, Power Platform, Microsoft Fabric, AI-enabled productivity tools, and modern communications platforms.</li></ul><br>
<div></div>
Physical Requirements/Working Conditions:
<div>
This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area and will be required to wear close-toed shoes and safety glasses in designated areas. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 25 lbs. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><i><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran</i>.</div><div></div><div><b><br>
Why Work for Altorfer?</b></div><div></div><div><br>
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the &ldquo;A-Team&rdquo; and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.</div></div>

Director Of Marketing and Employee Communications

<div>Working Hours/Days: M-F 6:30-3:30 Overview:
<div><b>
POSITION SUMMARY:
</b></div><div><b>Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to her or him. This person must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.
</b></div>Basic Duties:
<div>
The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.</div><ul><li><ul><li>
Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork</li></ul></li><li><b>
Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability</b></li><li>
Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy</li></ul><br>
<div></div><ul><li>
Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency</li><li>
Manage service, repair and reconditioning of machines and components in the field.</li><li>
Manage field service customer communications</li><li>
Manage the work order process from opening jobs through job invoicing</li><li>
Develop quotes for complex jobs and quote approvals</li><li>
Consistently enforce work rules and company policies</li><li>
Effectively manage all Work In Progress (WIP)</li><li>
Conduct semi-annual performance reviews for all direct reports</li><li>
Ensure operations conform to industry and company performance metrics and benchmarks</li><li>
Occasionally participate in sales calls with Sales Reps.</li><li>
Perform all safety inspections on field vehicles and current employee safety programs.</li><li><div><b><br>
Non-Union IND:</b></div><div><b>
Altorfer Industries offers an industry leading compensation and benefit package:</b></div><ul><li>
Health, Dental, Vision, Disability, and Life Insurance</li><li>
401(k)</li><li>
Paid Holidays</li><li>
Paid Parental Leave and Funeral Leave
</li><li>Paid Time Off: Prorated 80 hours of PTO</li><li>
Education Assistance</li><li>
Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity &amp; Fraud Protection</li></ul><p>
Payrate: $80,000-$90,000 annually</p><br>
</li></ul>
Qualifications:
<div><b>
EDUCATION/QUALIFICATION/EXPERIENCE</b>:</div><ul><li>
5 years&rsquo; experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree</li><li>
Minimum of at least two years demonstrated previous management and/or leadership experience</li><li>
Advanced user of all Microsoft Office products to include Excel</li><li>
Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus</li><li>
Working knowledge of DSI dispatch system a plus</li></ul><div><b>
SUPERVISORY RESPONSIBILITIES: Direct reports to include all field technicians reporting to him . Manage all admin personnel assigned to his area.</b></div><div><br>
</div><div><b> Skills and Abilities:</b></div><ul><li><ul><li>
Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.</li><li>
Exceptional communication, management, leadership and interpersonal skills</li><li><div>
Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry</div></li></ul></li></ul><div></div><div><b><br>
 Equal Opportunity Employer M/F/Disabled/Vets</b></div><div><b>
PM16</b></div>
Posted Min: USD $80,000.00/Yr. Posted Max: USD $90,000.00/Yr. Physical Requirements/Working Conditions:<div></div><div><b><br>
PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS</b>:</div><div>
Place cooresponding letter next to each category. &ldquo;C&rdquo; Constantly (6-8 hrs/day)</div><div>
&ldquo;F&rdquo; Frequently (3-6 hrs/day), &ldquo;O&rdquo; Occasionally (up to 3hrs/day) or NA if not applicable. Indicate appropriate weight where applicable.</div><div></div><div><div><div><br>
o</div><div><br>
Climbing</div><div><br>
o</div><div><br>
Stooping</div><div><br>
o</div><div><br>
Kneeling</div></div><div><div><br>
o</div><div><br>
Crouching</div><div><br>
na</div><div><br>
Crawling</div><div><br>
o</div><div><br>
Reaching</div></div><div><div><br>
f</div><div><br>
Standing</div><div><br>
f</div><div><br>
Sitting</div><div><br>
f</div><div><br>
Walking</div></div><div><div><br>
o</div><div><br>
Grasping</div><div><br>
o</div><div><br>
Repetitive Motion</div><div><br>
f</div><div><br>
Keyboarding</div></div><div><div><br>
na</div><div><br>
Pulling</div><div><br>
o</div><div><br>
Lifting</div><div><br>
na</div><div><br>
Pushing</div></div><div><div><br>
o</div><div><br>
Up to 25 lbs.</div><div><br>
o</div><div><br>
Up to 25 lbs.</div><div><br>
o</div><div><br>
Up to 25 lbs.</div></div><div><div><br>
Na</div><div><br>
26-50 lbs.</div><div><br>
Na</div><div><br>
26-50 lbs.</div><div><br>
Na</div><div><br>
26-50 lbs.</div></div><div><div><br>
Na</div><div><br>
Over 50 lbs</div><div><br>
na</div><div><br>
Over 50 lbs.</div><div><br>
na</div><div><br>
Over 50 lbs.</div></div><div></div><div><div><div><br>
Subject to both inside and outside conditions</div></div></div></div></div><div></div>

Field Service Supervisor, Heavy, Altorfer Industries

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Altorfer - CAT

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Director Of Marketing and Employee Communications

Field Service Supervisor, Heavy, Altorfer Industries