Qureos Mentor

Amco IT Systems

Job Summary: The Technical Support L1 will provide first-line IT support to end users, ensuring smooth operation of IT equipment, systems, and assets. Responsibilities include troubleshooting, device setup, IT asset management, onboarding/offboarding support, and compliance with IT policies.Key Responsibilities:<ul><li>Provide Level 1 support for hardware, software, and network issues; escalate unresolved incidents.</li><li>Install, configure, and maintain laptops, desktops, mobile devices, printers, IP phones, monitors, and peripherals.</li><li>Ensure proper cable management and readiness of meeting room IT equipment and TV screens.</li><li>Manage IT assets and inventory, including tracking, labeling, documentation, and storeroom organization.</li><li>Support onboarding and offboarding by preparing devices and collecting IT assets.</li><li>Document all incidents, service requests, and asset changes; provide periodic reports.</li></ul>Required Skills &amp; Competencies:<ul><li>Proficiency with Windows, macOS, iOS, and Microsoft 365.</li><li>Knowledge of hardware troubleshooting (laptops, desktops, printers, IP phones).</li><li>Strong organizational and asset management skills.</li><li>Good communication and customer service abilities.</li><li>Qualification: Diploma or Bachelor&rsquo;s in IT, Computer Science, or equivalent</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have hands on experience as a IT support in a corporate environment?</li><li>Are you proficient with Windows, macOS, iOS, and Microsoft 365?</li><li>Do you have experience troubleshooting hardware such as laptops, desktops, printers, and IP phones?</li><li>Have you managed IT assets or inventory in a previous role?</li><li>Are you available to respond to IT support requests within defined timelines and service levels?</li><li>What is your current monthly salary in SAR?</li><li>What is your expected monthly salary in SAR?</li><li>What is your notice period in days?</li><li>What is your current location?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Technical Support

Location: Dammam, KSAKey Responsibilities<ul><li>Perform daily operations for endpoint and device protection systems, including policy updates, health monitoring, and alert triage.</li><li>Support configuration and maintenance of endpoint detection and response (EDR) and unified endpoint management (UEM) tools such as Matrix42 and SentinelOne.</li><li>Conduct device compliance checks and enforce patch and update schedules to ensure secure posture.</li><li>Assist in IoT device enrollment and monitor connectivity to maintain compliance with approved network policies.</li><li>Escalate security events, malware detections, or anomalies to senior team members and SOC analysts for investigation.</li><li>Maintain device inventory, configuration records, and operational logs in accordance with internal governance standards.</li><li>Support vulnerability remediation coordination and documentation updates after incident resolution.</li></ul>Shift Coverage<ul><li>8&times;5 operational coverage (morning and evening shifts) with on-call rotation for P1 and P2 incidents.</li></ul>Devices &amp; Telco Security Tower<ul><li>Focus: Protecting endpoints, IoT devices, and mobile assets through unified management and threat detection systems.</li></ul>Technology Area:<ul><li>IoT Platform</li><li>Mobile Device Management (MDM)</li><li>Endpoint Detection &amp; Response (EDR) / Mobile Threat Defense (MTD)</li></ul>Technology / Platform:<ul><li>IoT device management and monitoring</li><li>Device provisioning, policy enforcement</li><li>Advanced endpoint and mobile threat detection</li></ul>Primary Vendor(s):<ul><li>TBD</li><li>Matrix42</li><li>Zimperium</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have hands-on experience working with endpoint security tools such as EDR or UEM solutions (e.g., SentinelOne, Matrix42, Zimperium, or similar)?</li><li>Are you able to perform daily security operations such as policy updates, alert triage, and device health monitoring?</li><li>Do you have experience managing IoT or mobile device security, including enrollment and compliance monitoring?</li><li>Are you comfortable working in rotating shifts, including morning/evening coverage and on-call support for P1/P2 incidents?</li><li>Do you have experience supporting patch management, vulnerability remediation, and maintaining device configuration records?</li><li>Are you legally authorized to work in Saudi Arabia?</li><li>Are you comfortable working in an onsite setting in Dammam, KSA?</li><li>What is your monthly current salary in SAR?</li><li>What is your monthly expected salary in SAR?</li><li>What is your notice period in days?</li></ul>

DTS Security Specialist

Job OverviewWe are looking for a Network &amp; System Support Engineer to handle technical support for our US-based clients. The candidate must be capable of resolving both system and network-related issues efficiently and professionally.Key Responsibilities<ul><li>Troubleshoot and resolve system and network issues (L1/L2).</li><li>Support Windows, Linux, servers, AD, DNS, DHCP.</li><li>Manage routers, switches, firewalls, VPNs.</li><li>Monitor network performance and perform routine maintenance.</li><li>Respond to support tickets within SLA.</li><li>Communicate clearly with US clients and document all work.</li></ul>Required Skills<ul><li>2&ndash;5 years of experience in system/network support.</li><li>Strong understanding of networking (TCP/IP, VLANs, routing, switching).</li><li>Experience with Windows Server, Linux basics, and Active Directory.</li><li>Familiarity with firewalls and VPNs.</li><li>Good troubleshooting and communication skills.</li></ul>Preferred<ul><li>Experience with MSPs or international support.</li><li>Certifications: CCNA, Network+, MCSA (optional).</li><li>Experience with ticketing tools (e.g., Zendesk, ConnectWise).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience supporting both system and network issues (L1/L2)? Please specify your years of experience.</li><li>Which networking devices or technologies have you worked with? (e.g., routers, switches, firewalls, VPNs)</li><li>What is your experience with Windows Server, Active Directory, DNS, and DHCP?</li><li>What are your expected monthly salary and earliest availability?</li><li>What is your current monthly salary?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Network & System Support Engineer

Job Title: Snowflake DeveloperLocation: Saudi ArabiaExperience: 3&ndash;5 yearsJob Summary:We&rsquo;re looking for a Snowflake Developer to build and optimize data pipelines and warehouse solutions. The ideal candidate should have hands-on experience with Snowflake architecture, strong SQL skills, and expertise in data modeling and workflow automation.Key Responsibilities:<ul><li>Design and optimize Snowflake-based data pipelines.</li><li>Implement Snowpipe, Streams, Tasks, and Virtual Warehouses.</li><li>Automate workflows using Airflow or Luigi.</li><li>Integrate Snowflake with GCP and other cloud platforms.</li></ul>Requirements:<ul><li>3&ndash;5 years&rsquo; experience in data engineering.</li><li>Strong SQL and data warehouse skills.</li><li>Proficiency in Snowflake and cloud integrations (preferably GCP).</li></ul>Job Type: Contract Contract length: 6 monthsAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Nationality?</li><li>What is your notice period in days?</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary in SAR?</li><li>How many years of experience do you have as a Snowflake developer?</li><li>Are you comfortable with 6 months contract (extendable)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Snowflake Developr

Join Amco IT Systems and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Amco IT Systems

ABOUT_COMPANY

Technical Support

DTS Security Specialist

Network & System Support Engineer

Snowflake Developr