Qureos Mentor

American Airlines

American Airlines is dedicated to caring for people on life’s journey, connecting customers to the people and places they love. With a commitment to service, excellence, and humanity, the airline offers numerous development and leadership opportunities for its team members. Operating a large fleet and extensive route network, American Airlines provides a variety of career paths across its operations, from airport locations to corporate offices. The company emphasizes growth and leadership within the aviation industry.

<div>
 <strong>
  Intro
  <br/>
  <br/>
 </strong>
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 <br/>
 <br/>
 <strong>
  Why you'll love this job
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This job is a member of the Finance Team within the Finance Division.
  </li>
  <li>
   Responsible for assisting in the design and implementation of a comprehensive strategic plan, track financial and productivity performance, and is involved with financial forecasting, development of capital plans, staffing analysis, cost reduction, and revenue generation studies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates on projects that help drive business recommendations or decisions
  </li>
  <li>
   Evaluates competitive strategies and industry trends to determine impact on current or contemplated action plans
  </li>
  <li>
   Develops reports which can lead to informed decisions by business leaders
  </li>
  <li>
   Coordinates near and long term planning activities to ensure consistency and compliance with corporate action plans
  </li>
  <li>
   Develops the annual operating budget and models used to forecast operating expenditures
  </li>
  <li>
   Coordinates annual capital plan process and tracks actual and forecasted capital spend on current/future projects
  </li>
  <li>
   Creates business cases and financial analysis for capital proposals in order to secure capital funding
  </li>
  <li>
   Completes monthly financial close and review of business revenue and expenses
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All you'll need for success
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in relevant field or equivalent experience/training
  </li>
  <li>
   2-3 years of related work experience
  </li>
  <li>
   Advanced Excel modeling skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MBA preferred
  </li>
  <li>
   Experience using Hyperion and SAP preferred
  </li>
  <li>
   Experience using data visualization tools such as Tableau or Power Bi
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Licenses &amp; Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Superior analytical skills with an understanding of discounted cash flow analysis, forecasting techniques and variance analysis
  </li>
  <li>
   Adaptability and flexibility in the use of analytical approaches pertaining to financial issues
  </li>
  <li>
   Capacity to assimilate, synthesize, and analyze, large volumes of data
  </li>
  <li>
   Excellent teamwork skills, with proven ability to work effectively in a variety of situations
  </li>
  <li>
   Ability to accept ownership, responsibility and accountability of functional obligations
  </li>
  <li>
   Proven success in a team environment and ability to influence change
  </li>
  <li>
   Ability to prioritize tasks, work well with little supervision, and manage a number of projects simultaneously
  </li>
  <li>
   Skilled in Microsoft Office Software (e.g., Word, Excel, Power Bi, PowerPoint)
  </li>
  <li>
   Ability to create and deliver PowerPoint presentations to all levels within the organization including Vice President and above
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Get
  <br/>
  <br/>
 </strong>
 Feel free to take advantage of all that American Airlines has to offer:
 <br/>
 <br/>
 <ul>
  <li>
   Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  </li>
  <li>
   Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  </li>
  <li>
   Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
  </li>
  <li>
   401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  </li>
  <li>
   Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Feel free to be yourself at American
  <br/>
  <br/>
 </strong>
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 <br/>
 <br/>
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>


Analyst, Division Finance

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Security Operations Team within the Corporate Affairs Division.</li><li>
Responsible for leading a dynamic team of Security Operations Specialists who staff a 24/7/365 security operations desk at our Integrated Operations Center (IOC).</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Assesses emerging security and compliance challenges and operational risks, and provides appropriate guidance to protect global assets and stakeholders while ensuring compliance with relevant regulations. SECOPS is the primary American Airlines touch point with TSA in the daily management of both government and internal watch lists. Additionally, SECOPS Specialists manage routine current-day security incidents worldwide SECOPS is also the primary interface in resolving Customs and Border Protection (CBP) issues at our gateway locations</li><li>
Schedules the staffing of the desk, interfacing with US Government agencies, supporting the on-duty IOC Director, and coordinating efforts within Corporate Security, Airport Services, and other operating departments. Other duties include publishing a Daily Intelligence Summary to key stakeholders, coordinating the movement of VIP customers, as well as the movements of foreign heads of state and their armed escorts</li><li>
Operates in a high pressure, fast paced, and mission-critical environment with minimal supervision. The SECOPS Supervisor must be able to work any shift or portion of a shift, including nights, weekends, and holidays to support and train SECOPS Specialists. Superior communication skills, motivating leadership style, as well as expert knowledge of security specific and routine office applications are mandatory</li><li>
Maintains a detailed knowledge of AA systems and applications including Sabre Res/DECS, FOS, QIK Check, AAPass, and Gate Reader and understand contingency and resolution measures for issues with those systems</li><li>
Oversees Employee Central and AutoTA (time and attendance) administrative actions, and must be proficient in performing those duties</li><li>
Evaluates employee performance and training to provide guidance and recognition</li><li>
Evaluates incident and other security-related occurrences to provide recommendations for resolution</li><li>
Develops employees for promotion and provide career guidance</li><li>
Interprets regulatory security requirements and provide feedback for efficient implementation</li><li>
Prepares reports and records on department activities</li><li>
Initiates employee hire, promotion, discharge, or transfer as needed</li><li>
Prepares training materials for all new hires as well as supervise on-the-job training</li><li>
Maintains employee records and personnel files</li><li>
Vets all American/Envoy employees against TSA watch list</li><li>
Coordinates with all station Compliance Coordinators to maintain accurate list of contract employees doing security-related work on AA/Envoy's behalf</li><li>
Develops and updates Security Operations policy and procedure manual as government and internal process change</li><li>
Directs team and coordinates administrative or operational requirements</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School diploma or GED equivalency</li><li>
3 years previous operations experience</li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Ability to demonstrate strong aptitude for problem solving</li><li>
Ability to work irregular hours, including nights, weekends, and holidays</li><li>
Ability to present work concisely</li><li>
Skills in organization and planning</li><li>
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.</li><li>
Knowledge of company rules, regulations and conditions which may conflict with standard company procedures</li><li>
Knowledge of AA systems including PSS, native Sabre, and FOS</li><li>
Knowledge of passenger and crew security programs such as Secure Flight AQQ, APP and ESTA/ETA/CTA</li><li>
Knowledge of TSA Aircraft Operator Standard Security Program (AOSSP) regulations</li><li>
Ability to travel</li><li>
Must fulfill TSA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</li><li>
Ability to perform complex mathematical calculations and statistical analyses</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Supervisor, Security Operations

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p><p>
The pay range for this role is $35,000 to $50,000, taking into account the qualifications and experience of the selected candidate.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Airport Hubs &amp; Gateway Team within the Customer Experience Division.</li><li><p>
Responsible for handling one or more of the following as their primary role:</p><ul><li><p>
Attendance and compliance</p></li><li><p>
Distribution of equipment and supplies</p></li><li><p>
Coordinating payroll</p></li><li><p>
Coordinating and maintaining operation coverage and lost time</p></li><li><p>
Managing new hire and transfer boarding</p></li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Performs a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations</li><li>
Provides assistance with preparation of management presentations and special projects as required</li><li>
Troubleshoots and escalates office technology issues, including telephone and copier machines</li><li>
Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.</li><li>
Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
High School diploma or GED equivalency</div></li><li><p>
Previous office/clerical experience</p></li></ul><p><b>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
N/A</li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li><div>
Knowledge of MS Office Products including Word, Excel, Powerpoint, etc.</div></li><li><p>
Knowledge of policies, procedures, and corporate structure</p></li><li><p>
Ability to prioritize work, be detail oriented and meet deadlines</p></li><li><p>
Ability to perform in a fast paced environment and handle multiple tasks simultaneously</p></li><li><p>
Ability to be self-motivated with strong organizational skills</p></li><li><p>
Ability to grasp concepts and functionality of specific software and programs</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Staff Assistant I, Airport Hub/Gateway

<div>
 <strong>
  Intro
  <br/>
  <br/>
 </strong>
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 <br/>
 <br/>
 <strong>
  Why you'll love this job
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This job is a member of the Airport Hubs &amp; Gateway Team within the Customer Experience Division.
  </li>
  <li>
   Responsible for handling one or more of the following as their primary role:
  </li>
  <ul>
   <li>
    Attendance and compliance
   </li>
   <li>
    Distribution of equipment and supplies
   </li>
   <li>
    Coordinating payroll
   </li>
   <li>
    Coordinating and maintaining operation coverage and lost time
   </li>
   <li>
    Managing new hire and transfer boarding
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performs a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations
  </li>
  <li>
   Provides assistance with preparation of management presentations and special projects as required
  </li>
  <li>
   Troubleshoots and escalates office technology issues, including telephone and copier machines
  </li>
  <li>
   Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.
  </li>
  <li>
   Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All you'll need for success
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or GED equivalency
  </li>
  <li>
   Previous office/clerical experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Licenses &amp; Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of MS Office Products including Word, Excel, Powerpoint, etc.
  </li>
  <li>
   Knowledge of policies, procedures, and corporate structure
  </li>
  <li>
   Ability to prioritize work, be detail oriented and meet deadlines
  </li>
  <li>
   Ability to perform in a fast paced environment and handle multiple tasks simultaneously
  </li>
  <li>
   Ability to be self-motivated with strong organizational skills
  </li>
  <li>
   Ability to grasp concepts and functionality of specific software and programs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Get
  <br/>
  <br/>
 </strong>
 Feel free to take advantage of all that American Airlines has to offer:
 <br/>
 <br/>
 <ul>
  <li>
   Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  </li>
  <li>
   Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  </li>
  <li>
   Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
  </li>
  <li>
   401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  </li>
  <li>
   Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Feel free to be yourself at American
  <br/>
  <br/>
 </strong>
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 <br/>
 <br/>
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>


Staff Assistant I, Airport Hub/Gateway - DFW

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The Managing Director, Ground Support Equipment (GSE) &amp; Facilities Maintenance (FM) provides enterprise-wide leadership across two critical operational functions, ensuring operational readiness, reliability, safety, and cost efficiency across the network. Leading at true enterprise scale, this role oversees approximately 2,000 team members across hubs, bases, and stations, with direct impact on the performance of the equipment and infrastructure that power a 24/7, mission-critical airline operation.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><i>
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Lead and serve a large and complex organization through leaders, individual contributors, and front-line team members</li><li>
Ensure operational readiness, safety, and reliability of ground support equipment fleets and facility systems across the network</li><li>
Oversee infrastructure and assets including hangars, fire suppression systems, baggage handling systems, HVAC, Passenger Boarding Bridges, and GSE fleets</li><li>
Develop and execute integrated strategies aligned to operational and financial objectives</li><li>
Optimize manpower, equipment, facilities, and financial resources to maximize performance and efficiency</li><li>
Establish performance standards and ensure accurate data collection to drive analysis and continuous improvement</li><li>
Manage operating and capital budgets, including forecasting and long-term investment planning</li><li>
Implement preventative maintenance programs and asset lifecycle strategies across GSE and FM</li><li>
Partner with Airport Operations, Technical Operations, Cargo, Corporate Real Estate, Finance, airport authorities, and station leadership to deliver aligned outcomes</li><li>
Manage vendor relationships to ensure service quality, cost control, and operational performance</li><li>
Drive continuous improvement initiatives to improve safety, reliability, cost performance, and team member experience</li><li>
Build collaborative relationships across all workgroups and maintain strong partnerships with union leadership</li><li>
Ensure compliance with all regulatory and governmental requirements across GSE and FM operations</li><li>
Lead and develop a large, diverse workforce, fostering accountability, inclusion, and operational excellence</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Business, Aviation, or Technical Field related to Aviation or equivalent experience/training</li><li>
10 years of progressive experience leading large teams in ground service equipment, automotive, and/or technical operations, including unionized frontline workgroups</li><li>
10 years of experience in GSE, FM, technical operations, or similar asset-intensive environments, preferably within the airline industry</li><li>
Experience managing vendors and large-scale operational budgets</li><li>
Ability to travel as needed and support a 24/7 operational environment</li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Demonstrates the highest standards of ethics and integrity</li><li>
Proven ability to lead large, multi-layered organizations</li><li>
Strategic thinker with strong execution discipline and decision-making capability</li><li>
Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills</li><li>
Strong financial, project management, and operational management skills</li><li>
Ability to build and maintain relationships at all levels internally and externally</li><li>
Proven ability to drive continuous improvement and implement strategic initiatives</li><li>
Excellent verbal and written communication skills with ability to clearly communicate strategic direction, as well as distill complex messages into relevant and meaningful communications</li><li>
Ability to coach, mentor, and develop leaders and frontline team members</li><li>
Ability to manage multiple large projects with competing priorities</li><li>
Ability to be flexible and creative to adjust to dynamic situations while effectively modeling positive leadership attributes</li><li>
Proficiency in Microsoft Office software</li><li>
Ability to work a varied schedule, including nights, weekends, and holidays</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

MD, Ground Support Equipment and Facilities Maintenance

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><p></p><div><p><br>
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.58 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b></p><p><i>
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><br>
<ul><li>
Greeting customers when they enter the airport or arrive in the ticket area</li><li>
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures</li><li>
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)</li><li>
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)</li><li>
Troubleshooting kiosk technology issues to identify the source of issues or errors</li><li>
Communicating with IT about kiosk technology issues that require additional servicing</li><li>
Verifying that customers&rsquo; carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)</li><li>
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)</li><li>
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)</li><li>
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)</li><li>
Accepting and activating customers&rsquo; self-tagged baggage at the activation station</li><li>
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)</li><li>
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)</li><li>
Refer customers to customer service agents when appropriate</li><li>
Performing clearance and verification of documents at kiosks</li><li>
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area</li><li>
Assisting unaccompanied minors with boarding, deplaning, or other transportation</li><li>
Providing customers with gate information and directions</li><li>
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)</li><li>
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement</li><li>
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Provide quality customer service in a professional manner in accordance with American&rsquo;s guidelines</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School diploma or GED or international equivalent</li><li>
Must be 18 years of age or older</li><li>
Read, write, fluently speak and understand the English language.</li><li>
Bilingual language skills may be required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Assistance Representative Part Time

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The American Airlines Credit Union is seeking a bilingual, adaptable <b>Loan Officer</b> dedicated to building long‑term member relationships by aligning member needs with Credit Union products, services, and lending solutions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Provide coverage to AACU branches in and out of state. This means traveling with little to no notice and potential overnights.</li><li>
Process new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs</li><li>
Exercise lending authority to correctly handle all loan requests, including but not limited to consumer loans</li><li>
Create and promote positive name recognition for the Credit Union
</li><li>Support or speak publicly at special Credit Union events</li><li>
Work with branch/department managers and staff to identify and leverage cross-selling opportunities</li><li>
Research member inquiries and provide solutions as required in a timely manner</li><li>
Maintain awareness of all branch functions and duties to ensure proper support and coverage is provided at all times</li><li>
Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations</li><li>
Foster a culture that promotes teamwork, service excellence and relationship building</li><li>
Handle responsibilities of a Member Services Representative as needed</li><li>
Perform Notary Services as required</li><li>
Travel to various branch locations nationally to provide coverage</li><li>
May work a rotating Saturday schedule depending on job location</li><li>
Perform other duties as assigned</li><li>
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
High school diploma or GED</div></li><li><div>
Must be able to work in-person at assigned branch location</div></li><li><div>
Must have strong working background in a financial institution and relevant consumer loan processing or underwriting experience within the last twelve months</div></li><li><div>
Job level to be determined by the candidate's skills, qualifications and experience</div></li><li>
Must be bilingual in Spanish (read, speak and write)</li><li>
Comfortable with traveling with little to no notice to cover AACU branches in and out of state.</li></ul><div></div><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
Bachelor's degree in Business, Finance, related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions</div></li><li><div>
Lending and sales-culture envronment experience</div></li></ul><div></div><p><b><br>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Ability to exercise excellent member service skills</li><li>
Ability to perform in a sales-culture environment with a desire to cross sell Credit Union products and services</li><li>
Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team</li><li>
Ability to interact professionally with all employees and members</li><li>
Ability to speak, read, and write in English is required; Spanish is a plus</li><li>
Ability to work independently and with minimal supervision</li><li>
Ability to perform basic math calculations and analyze data</li><li>
Ability to self-motivate with strong organization skills and capacity for attention to detail</li><li>
Ability to effectively prioritize work and meet deadlines</li><li>
Ability to sit and/or stand for extended periods of time</li><li>
Ability to work varying schedules, including evenings and weekends</li><li>
Ability to travel overnight</li><li>
Ability to maintain satisfactory performance and attendance</li><li>
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Loan Officer - Vacation Relief, AACU Branch Operations

Join American Airlines and explore 34   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.