Qureos Mentor

American Airlines

American Airlines is dedicated to caring for people on life's journey, connecting customers to the people and places they love. With a commitment to service, excellence, and humanity, the airline offers numerous career opportunities across its extensive network, which includes over 1,300 aircraft and operations touching six continents. The company emphasizes employee development and leadership, providing team members with the chance to acquire new skills and explore their potential.

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is part of the Strategic Initiatives Planning team within the Strategic Planning &amp; Analysis organization, part of the Revenue Division.</li><li>
Responsibilities range from commercial initiatives planning and performance tracking and optimizing the needs and deployment of strategic assets, solving complex revenue and projects, and working on a variety of initiatives that support our commercial organization while constantly pushing forward and executing our company&rsquo;s commercial strategy.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Analyze, plan, track, and coordinate multifaceted, complex, and cross-department commercial initiatives that drive enterprise profitability</li><li>
Foster relationships and lead discussions with stakeholders across the company that are focused on driving long term value to American Airlines (including Sales and Revenue Management organizations, Customer Insights &amp; Loyalty, Network Planning, joint business partner airlines, and operations groups)</li><li>
Utilize statistical analysis, predictive modeling or other analytical methods to analyze data and develop practical solutions to business problems</li><li>
Present analyses, strategies and results to all levels of the organization</li><li>
Ensure that the entire Strategic Planning &amp; Analysis organization has the appropriate level of tool knowledge and that we are prepared for the future</li><li>
Align teams around commercial strategies, key objectives and success metrics, maintaining clear communication across teams, and ensuring cross-functional actions are completed</li><li>
Tailor communication of complex ideas to both junior and senior-level audiences</li><li>
Perform validation of models to ensure adequacy, define data requirements, and gather and validate information, applying judgement and statistical tests</li><li>
Develop performance measurements and analytical tools to improve profitability and planning / forecasting processes</li><li>
Develop reports and proposals, such as market assessments, business plans, financial performance plans, network profitability plans, fleet plans, capital expenditure requests, etc.</li><li>
Analyze data derived from various areas, such as booking activity, fleet analyses, market trends, ROI analyses, performance and budget analyses, profitability statistics, previous campaign results, site statistics, marketing efforts, revenue</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience
</b></p><ul><li>Bachelor's Degree or equivalent experience/training</li><li>
Minimum 3 years of related work experience, or Master&rsquo;s degree in a related field</li></ul><p><b>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Advanced knowledge of data analysis tools including Excel, Tableau, SQL, and Python</li><li>
Experience in airline Network Planning, Revenue Management, Commercial, or analytical field</li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Eager to solve complex problems and puzzles in a constrained and dynamic environment</li><li>
Ability to leverage understanding of the airline business and commercial goals to draw insights, drive results, and create innovative solutions</li><li>
Adaptive to new ideas and business processes in an ever-changing marketplace</li><li>
Ability to perform in cross-functional groups with minimal supervision to drive outcomes which benefit the entire airline</li><li>
Skilled at sharing knowledge to develop the expertise of the team as a whole</li><li>
Advanced Microsoft Office skills</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Analyst/Sr Analyst, Strategic Planning and Analysis

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during<b> </b>your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.<br>
</li><li>
The Data Domain refers to the area within Information Technology that focuses on managing and leveraging data as a strategic asset. This includes data management, storage, integration, and governance. The Data domain leans into Machine Learning and AI, as well as Data Science and Business Intelligence</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><i>
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.</i>
</p><ul><li>Work closely with source data application teams and product owners to design, implement and support analytics solutions that provide insights to make better decisions</li><li>
Implement data migration and data engineering solutions using Azure products and services: (Azure Data Lake Storage, Azure Data Factory, Azure Functions, Event Hub, Azure Stream Analytics, Azure Databricks, etc.) and traditional data warehouse tools</li><li>
Perform multiple aspects involved in the development lifecycle &ndash; design, cloud engineering (Infrastructure, network, security, and administration), ingestion, preparation, data modeling, testing, CICD pipelines, performance tuning, deployments, consumption, BI, alerting, prod support</li><li>
Provide technical leadership and collaborate within a team environment as well as work independently</li><li>
Be a part of a DevOps team that completely owns and supports their product</li><li>
Implement batch and streaming data pipelines using cloud technologies</li><li>
Leads development of coding standards, best practices and privacy and security guidelines</li><li>
Mentors' others on technical and domain skills to create multi-functional teams</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications &ndash; Education &amp; Prior Job Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).</li><li>
3+ years of experience in software development (Agile, DevOps), designing, developing, and implementing large-scale applications or data engineering solutions.</li><li>
3+ years of data analytics experience using SQL and working with data platforms like Teradata, Cassandra, MongoDB, Oracle, SQL Server, Snowflake, ADLS, and Azure Data Explorer.</li><li>
2+ years of cloud development and data lake experience, primarily in Microsoft Azure (EventHub, Data Factory, Databricks, Blob Storage, Power BI, Azure Functions, etc.).</li></ul><p><br>
<br>
<b>Preferred Qualifications &ndash; Education &amp; Prior Job Experience</b></p><ul><li>
5+ years software solution development using agile, dev ops, product model that includes designing, developing, and implementing large-scale applications or data engineering solutions</li><li>
5+ years data analytics experience using SQL</li><li>
3+ years full-stack development experience, preferably in Azure</li><li>
3+ years of cloud development and data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Functions, ADX, ASA, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI</li><li>
Airline Industry Experience</li></ul><p><b>
Skills, Licenses, and Certifications</b></p><ul><li>
Scripting experience with Python, Spark, Unix, and SQL.</li><li>
Familiarity with CI/CD tools such as GitHub, Jenkins, Azure DevOps, and Terraform.</li><li>
Proficiency in BI tools including Power BI, Tableau, Cognos, Alteryx, Denodo, and Grafana.</li><li>
Experience with data warehousing tools like DataStage and Informatica.</li><li>
Knowledge of data governance and privacy tools such as Informatica Axon, EDC, and BigID.</li><li>
Expertise with the Azure Technology stack for data management, data ingestion, capture, processing, curation and creating consumption layers</li><li>
Expertise in providing practical direction within the Azure Native cloud services</li><li>
Azure Development Track Certification (preferred)</li><li>
Spark Certification (preferred)</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:
</p><ul><li>Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
</li><li>Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
</li><li>Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
</li><li>401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
</li><li>Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.</p><p>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Engineer/Sr Engineer, IT Data

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Hubs &amp; Gateways or Stations Team within the Customer Experience Division.</li><li><p>
Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Drives operational excellence</li><li>
Creates an environment that cares for our frontline team members and celebrates the team successes</li><li>
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies</li><li>
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service</li><li>
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors</li><li>
Promotes an environment of mutual respect and trust between frontline team members</li><li>
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity</li><li>
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance</li><li>
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels</li><li>
Ability to work extra hours when there are operational needs</li><li>
Ability to work rotating shifts including weekends, holidays and days-off</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School diploma or GED equivalency</li></ul><p><b>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Previous airport customer service experience</li><li>
2 years experience leading others</li><li>
Knowledge of company policies and procedures and functional automation applications</li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment</li><li>
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate</li><li>
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems</li><li>
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.</li><li>
Strong decision making skills</li><li>
Ability to work independently as well as collaboratively</li><li>
Ability to work under demanding operational conditions</li><li>
Ability to prioritize and execute with a sense of urgency and preciseness</li><li>
Ability to use sound business judgment to resolve issues with internal and external customers</li><li>
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation</li><li>
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.</li><li>
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.</li><li>
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
</li><li>Applicable valid driver&rsquo;s license as required by local authorities, if applicable</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p><p></p><p><b><i><br>
The pay range for this role is $51,000 to $86,500, taking into account the qualifications and experience of the selected candidate.</i></b></p></div></div></div>

Customer Service Manager, Airport Customer Experience

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><p></p><div><p><br>
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: Starting pay is $16.58 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b></p><p><i>
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><br>
<ul><li>
Greeting customers when they enter the airport or arrive in the ticket area</li><li>
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures</li><li>
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)</li><li>
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)</li><li>
Troubleshooting kiosk technology issues to identify the source of issues or errors</li><li>
Communicating with IT about kiosk technology issues that require additional servicing</li><li>
Verifying that customers&rsquo; carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)</li><li>
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)</li><li>
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)</li><li>
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)</li><li>
Accepting and activating customers&rsquo; self-tagged baggage at the activation station</li><li>
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)</li><li>
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)</li><li>
Refer customers to customer service agents when appropriate</li><li>
Performing clearance and verification of documents at kiosks</li><li>
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area</li><li>
Assisting unaccompanied minors with boarding, deplaning, or other transportation</li><li>
Providing customers with gate information and directions</li><li>
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)</li><li>
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement</li><li>
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Provide quality customer service in a professional manner in accordance with American&rsquo;s guidelines</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School diploma or GED or international equivalent</li><li>
Must be 18 years of age or older</li><li>
Read, write, fluently speak and understand the English language.</li><li>
Bilingual language skills may be required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Assistance Representative Full Time

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
Provides administrative, clerical and organizational support for a Managing Director.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><i>
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Protect the integrity of confidential information in all matters</li><li>
Ability to prioritize conflicting departmental needs and requests</li><li>
Experience in heavy calendar management</li><li>
Responsible for planning domestic and international flights, hotel accommodations, transportation, and itinerary creation</li><li>
Responds to customer requests and complaints within limits of authority</li><li>
Interacts with corporate clients and community business leaders</li><li>
Compose correspondence, prepare presentations, reports, and other ad-hoc assignments</li><li>
Manage time and attendance for the team, expense reports, invoices, and supply ordering</li><li>
Skilled in reviewing, screening, and prioritizing mail, email, and telephone calls</li><li>
Plan and prepare meetings and events: (logistics, budget, agendas, training material, presentations, catering, etc.) for the MDs and their teams</li><li>
Work closely with the VP Executive Assistant</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications - Education &amp; Prior Job Experience</b></p><ul><li>
High School Diploma</li><li>
2+ years&rsquo; work experience in a prior administrative role</li></ul><p></p><p><b><br>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Working knowledge of MS Office to include Word, Excel, PowerPoint, Outlook, etc.</li><li>
Willingness to learn new skills as needed to perform job functions</li><li>
Willingness to cross-train with other administrative team members</li><li>
Ability to prioritize work, be detail-oriented, and meet deadlines</li><li>
Ability to perform in a fast-paced environment, manage multiple tasks simultaneously, and function as an integral part of a team with minimal supervision</li><li>
Known for your emotional intelligence and positive energy</li><li>
Skilled analytics and problem solving</li><li>
Experience with Workbrain, Coupa, Concur, Teams, Distro List creation, NRTA tools</li><li>
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Executive Assistant, MD

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Line Maintenance Team within the Integrated Operations Division.</li><li><p>
Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines&rsquo; aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers &amp; support groups and external regulatory authorities &amp; vendors.</p></li><li>
Salary range: $106,000 to $138,000</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads</li><li>
Oversees the implementation of the organization's plans, processes, policies, and procedures</li><li>
Ensures crews are efficiently utilized to accomplish the operation&rsquo;s workload</li><li>
Meets company objectives in accordance with company policies and procedures</li><li>
Responsible for timely and comprehensive communication flow to the workforce</li><li>
Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups</li><li>
Collaborates with other supervisors to accomplish directives and objectives</li><li>
Identifies and takings steps to correct unsatisfactory results</li><li>
Identifies training and development needs of AMTs within span of control</li><li>
Provides effective feedback for crew chief and lead coaching/development</li><li>
Effectively works with union leadership and workforce</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
High School diploma or GED equivalency</div></li><li><div>
3 to 4 years of aircraft maintenance experience</div></li><li><div>
FAA Airframe &amp; Powerplant Certificate</div></li><li><div>
Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</div></li><li><div>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</div></li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><div>
Associates or Bachelor&rsquo;s degree in business or technical field or equivalent work experience</div></li><li><div>
2 years of a successful track record of management in maintenance and/or production environments</div></li><li><div>
3 years hands-on experience in the repair or manufacture of large transport category aircraft</div></li></ul><p></p><p><b><br>
Skills, Licenses &amp; Certifications</b></p><ul><li><div>
Knowledge of functional area</div></li><li><div>
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.</div></li><li><div>
Ability to supervise management, non-management and contract labor work groups</div></li><li><div>
Ability to concurrently handle multiple responsibilities</div></li><li><div>
Strong interpersonal and PC skills</div></li><li><div>
Ability to concurrently supervise multiple areas of responsibility</div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Supervisor, Aircraft Line Maintenance Hub

Join American Airlines and explore 25   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Airlines

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