Qureos Mentor

American Family Insurance

American Family Insurance provides a range of business and personal insurance coverage options, including auto, home, life, and more. The company aims to protect the dreams of its customers by offering tailored insurance solutions and support through licensed agents and digital tools.

<div>This position collaborates with others in the division to provide and maintain applications to meet business needs. Responsible for design and development for complex and/or large-scale business solutions, providing technical guidance and leadership for specific applications.
Position Compensation Range:
$147,000.00 - $248,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities<ul><li>
Required experience with Java development, Spring Boot (microservices/REST APIs), and cloud platforms&mdash;Google Cloud Platform (GCP) and/or Amazon Web Services (AWS)&mdash;including building, deploying, and supporting applications in cloud environments.</li><li>
Provides expertise during the initial phases of the project including estimating resources, skill requirements, time requirements, identifying tools and technologies, participating in proof of concepts, etc.</li><li>
Analyzes high level system specifications, business requirements and/or use cases. &bull;Converts information into the appropriate level specifications and system design plan for the development team.</li><li>
Understands and identifies system dependencies.</li><li>
Consults with others to validate complex design decisions. Provides advanced coding expertise to mitigate high risk features or technical challenges.</li><li>
Provides appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards.</li><li>
Defines, conducts, mentors others, and/or participates in testing (i.e. unit, system integration). Prepares, leads and/or participates in development walkthroughs.</li><li>
Collaborates with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.</li></ul> 
Specialized Knowledge &amp; Skills Requirements<ul><li>
Demonstrated experience providing customer-driven solutions, support or service</li><li>
Demonstrated experience analyzing and understanding complex software/systems.</li><li>
Demonstrated experience communicating technical information.</li><li>
Demonstrated experience developing different solution-delivery and design approaches and solutions to customers.</li><li>
Demonstrated experience developing complex software/systems using one or more programming language.</li><li>
Demonstrated experience analyzing and estimating project size and work efforts for software solutions.</li><li>
Demonstrated experience providing technical guidance and leadership to less experienced staff.</li><li>
Extensive knowledge and understanding of software development and design standards and methodologies.</li><li>
Extensive knowledge and understanding of infrastructure technologies, operating systems, and the interconnectivity between infrastructure platforms and software tools.</li><li>
Extensive knowledge and understanding of systems development life cycle (SDLC).</li><li>
Solid knowledge and understanding of application architecture and design alternatives.</li><li>
Solid Knowledge and understanding of integration and migration strategies and technologies.</li></ul><div> 
Licenses: 
<ul><li>Not Applicable.</li></ul> 
Travel Requirements 
<ul><li>Up to 10%.</li></ul> 
Physical Requirements 
<ul><li>Work that primarily involves sitting/standing.</li></ul> 
Working Conditions 
<ul><li>Not Applicable.</li></ul></div><h3 class="jobSectionHeader">
Additional Information</h3><ul><li>
Offer to selected candidate will be made contingent on the results of applicable background checks</li><li>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</li><li>
Sponsorship will not be considered for this position unless specified in the posting</li></ul>
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Boston, MA 02110 
Candidates must reside within a 35-mile radius for Boston. #LI-Hybrid
Internal candidates are encouraged to apply; however, if you are not currently located in the Boston, MA area, relocation may be required for this position.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</div>

Lead Application Development Engineer

<div>Community leader. Protector of dreams. That&rsquo;s what it means to be an American Family Insurance Agent! It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. If you're looking for a chance to own your future &mdash; we're interested in you! Apply today.
We&rsquo;re not simply looking for &ldquo;salespeople&rdquo; to become Agents. We&rsquo;re searching for passionate relationship builders&mdash;people who are ready to make a real impact in their community, provide exceptional care to our customers, and build something truly amazing!
You don&rsquo;t need insurance experience to succeed here. We welcome candidates from all industries and a variety of backgrounds, and if you do have insurance experience-that&rsquo;s a plus! Our Talent Acquisition team reviews every application and connects with qualified candidates to start the conversation. Explore your potential and apply today!
Agents operate as independent contractors, representing American Family and its products exclusively. As an Insurance Agent, you'll be responsible for your agency's overall management, sales, and growth. You'll also hire your team and work with them to meet the strategic business goals you set.
Reasons why you should become an American Family Insurance Agent:<ul><li>
Financially Fit: American Family has the financial security to protect the dreams of your policyholders</li><li>
Fortune 500 company that is among the largest Property and Casualty insurance groups</li><li>
Offer American Family Insurance products as well as products and services through our subsidiary partners</li><li>
Training and support from a local team &ndash; from marketing, prospecting, business consultation and more</li><li>
Unlimited compensation potential including a New Agent Incentive Program</li></ul>
Requirements<ul><li>
Obtain Property and Casualty and Life and Health licenses</li><li>
Ability to pass a motor vehicle, financial/credit and criminal background check</li></ul>
We believe people are an organization&rsquo;s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we&rsquo;re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers&rsquo; dreams in ways never imagined.
#LI-AM1</div>

Insurance Agent - Springfield, MO

<div>Position Compensation Range:
$90,000.00 - $147,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
The Senior Product Data Analyst uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to develop new insights, enhance understanding of business performance and drive decision making. You will be responsible for developing dashboards, financial models, and advanced statistical models, as well as data scrubbing, validation, and manipulation in support of our Property Product Team. You will report to the Senior Manager, Data Analytics.
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications.
We will not consider candidates who require current or future sponsorship for this position 
Primary Accountabilities<ul><li>
You will conduct accurate and timely business analysis and reporting to support and drive business decisions using statistical modeling and other business analysis tools.</li><li>
You will collaborate with key stakeholders to define key financial and operational metrics to continuously monitor, track, and report performance.</li><li>
You will collaborate with business partners in the development and delivery of key performance analysis and reporting.</li><li>
Builds and maintains models used to project business results; enhances the model where there is business value in adjusting the models.</li><li>
You will ensure analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.</li><li>
You will analyze and address data quality issues, tests and analyzes impact of system changes to data/reporting infrastructure.</li><li>
You will develop, test, and deploy automated reporting solutions and automated decision analytics to replace manual business processes.</li><li>
You may be requested to complete other assignments or participate in projects based upon skills, achievements, or experience.</li></ul> 
Specialized Knowledge &amp; Skills Requirements<ul><li>
Demonstrated experience providing customer-driven solutions, support or service.</li><li>
Solid knowledge and understanding of forecasting techniques or statistical analysis.</li><li>
Demonstrated strong experience utilizing data tools to build complex formulas and create reports.</li><li>
Understanding of software tools to query and report data.</li><li>
Knowledge of a variety of standard reporting software packages and best practices for report deployment processes.</li><li>
Demonstrated experience developing data sets.</li><li>
Travel requirements up to 10%.</li></ul>
Specialized Knowledge &amp; Skills Preferences<ul><li>
AI forward thinking</li><li>
Big Querry, SQL Scripting, Python, Looker Studio, Tableau</li><li>
Strong collaboration skills</li></ul>
#LI-Hybrid<h3 class="jobSectionHeader">
Additional Information</h3><ul><li>
Offer to selected candidate will be made contingent on the results of applicable background checks</li><li>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</li><li>
Sponsorship will not be considered for this position unless specified in the posting</li></ul>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</div>

Senior Product Data Analyst (Hybrid)

<div>As an Associate Care Center Rep, you&rsquo;ll be the first point of contact for customers reporting a new loss or calling with questions on an existing claim. You&rsquo;ll deliver an empathetic, easy-to-understand experience while gathering accurate details, setting clear expectations, and coordinating next steps across Property, Auto, and Specialty claims. This role blends customer advocacy, strong communication, and attention to detail in a fast-paced, multi-channel environment (phone and digital).
Position Compensation Range:
$25.00 - $31.88
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities<ul><li>
Serve as the first point of contact for customers reporting a new loss or calling on an existing claim, delivering an empathetic, clear, and low-effort experience across Property, Auto, and Specialty claims via phone and digital channels.</li><li>
Gather, verify, and document complete loss details using strong listening and investigative questioning; maintain accurate claim file notes and data quality to support timely decisions and minimize rework.</li><li>
Review claim information and coverage guidance (e.g., prior activity, adjuster notes, estimates) to take appropriate next actions within authority.</li><li>
Set expectations and guide customers through next steps&mdash;timelines, required documentation, and available resources&mdash;while proactively following up on commitments and escalations.</li><li>
Manage assigned claim tasks and/or low-complexity inventory, prioritizing work by customer impact, severity, and deadlines while balancing schedule adherence, productivity, and quality/compliance standards.</li><li>
Partner effectively with adjusting teams and cross-functional internal stakeholders (e.g., agencies, underwriting, billing) to resolve issues, remove barriers, and improve the end-to-end customer experience.</li><li>
Utilize systems and related applications efficiently and accurately, safeguarding confidential information and adhering to all policies, procedures, and regulatory requirements.</li><li>
Demonstrate independent judgment, continuous learning, and a problem-solving mindset; identify opportunities to simplify processes and enhance the customer experience.</li></ul>
Specialized Knowledge &amp; Skills Requirements<ul><li>
Proficiency handling work via phone, outbound follow-ups, and digital channels, adapting tone and clarity by channel.</li><li>
Strong organization skills: ability to prioritize, manage a queue/inventory, and meet deadlines with high quality.</li></ul>
Preferred Qualifications<ul><li>
Demonstrated success in customer-facing roles where you handled sensitive situations, de-escalated concerns, and built trust through clear communication and follow-through.</li><li>
Ability to listen actively, ask purposeful questions, and document accurately while navigating multiple systems in a fast-paced environment.</li><li>
Comfort making decisions within guidelines and authority, including applying coverage direction, interpreting documentation (notes/estimates), and taking appropriate next actions.</li><li>
Strong problem-solving and ownership mindset: you take accountability, remove obstacles, and know when/how to escalate for the best customer outcome.</li><li>
Experience supporting customers through complex or emotional events (loss, financial stress, urgent repairs) with empathy and professionalism.</li></ul>
Location 
While this position is primarily work from home, you would need to live near one of our talent areas (within 80 miles) listed to be able to travel to the office for in person meetings and events.
These areas are located in: Madison, WI; Denver, CO; Minneapolis, MN; Keene, NH; St. Joseph, MO; Phoenix, AZ; Atlanta, GA
Travel Requirements &bull; Up to 10%.
Physical Requirements &bull; Work that primarily involves sitting/standing. 
<h3 class="jobSectionHeader">Additional Information</h3><ul><li>
Offer to selected candidate will be made contingent on the results of applicable background checks</li><li>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</li><li>
Sponsorship will not be considered for this position unless specified in the posting</li></ul>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
#LI-LS1</div>

Associate Claims Care Center Representative

Join American Family Insurance and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Family Insurance

About Company

Lead Application Development Engineer

Insurance Agent - Springfield, MO

Senior Product Data Analyst (Hybrid)

Associate Claims Care Center Representative

Associate Claims Care Center Representative

Associate Claims Care Center Representative

Associate Claims Care Center Representative