Qureos Mentor

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As Room Attendant you will have a big influence on guest experience. Your attention to detail in the preparation of their room is essential and will appeal to many of their senses - touch, smell, sight and hear. It will be your responsibility to ensure that the room is cleaned and prepared to highest standard to exceed guest expectation and ensure that their experience starts off on the right note.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 New graduate or at least 3 month training in housekeeping
 </li>
 <li>
 Good interpersonal skills
 </li>
 <li>
 Fair English communication skills
 </li>
 <li>
 Eye for detail
 </li>
 </ul>
</div>

Room Attendant

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 WHY THIS JOB EXISTS
 
 
 
 To serve the needs of the business, our guests and our colleagues by maintaining the effectiveness of the day-to-day guest service operations, enhancing guest experience by being one of the key points of contact for guest interaction in the resort.
 
 
 At Anantara, we are proud to represent our resort and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.
 
 
 
 Key Duties And Responsibilities
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Clearly understands the concept of guest services center being the one point of contact for guests.
 </li>
 <li>
 Ensures adherence to:
 </li>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Proper and prompt handling of calls
 </li>
 <li>
 Message handling
 </li>
 <li>
 Compliance with request as per SOP
 </li>
 <li>
 Usage of standard phraseology
 </li>
 <li>
 Taking Invilla dining orders
 </li>
 <li>
 Handling seaplane and domestic bookings
 </li>
 <li>
 Ensures adherence to duty roster and is punctual.
 </li>
 <li>
 Ensures that work areas, PABX are properly maintained and cleaned.
 </li>
 <li>
 Is updated of VIP/RSVP etc. and repeat guest list.
 </li>
 <li>
 Performs duties of guest services when necessary.
 </li>
 <li>
 Maintains order in guest service center area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger.
 </li>
 <li>
 Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment.
 </li>
 <li>
 Ensures that traffic sheet for telephone / fax are correct before sending to the accounting dept.
 </li>
 <li>
 Ensures immediate transmission of invoices to the cashiers / front desk.
 </li>
 <li>
 Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (Especially the competition).
 </li>
 <li>
 Ensure to have all the F &amp; B, Spa, activities menu and other information&rsquo;s for quick referral to guest enquires.
 </li>
 <li>
 Ensures that all guest requests are channelled correctly and followed upon effectively.
 </li>
 <li>
 Conducts courtesy calls for all in-house guests.
 </li>
 <li>
 Is able to route all incoming calls quickly and efficiently without keeping the caller waiting.
 </li>
 <li>
 Completes all other shift duties as outlined on shift checklist.
 </li>
 <li>
 Assists in all the other areas of Front office as and when necessary.
 </li>
 <li>
 Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
 </li>
 <li>
 Maintains knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required.
 </li>
 <li>
 Handle Food and Beverage order efficiently and ensure to upsell.
 </li>
 <li>
 Facilitate all guest maintenance requests and other relevant communication to the other department through FCS.
 </li>
 <li>
 Send top 10 issues to GM secretary reported on the month to identify the issues and to take necessary action to prevent them.
 </li>
 <li>
 Develops and maintains a close and harmonious working relationship with all hotel departments.
 </li>
 <li>
 Participates in training programs for the Front Office Department as scheduled.
 </li>
 <li>
 Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Team members must multi &ndash; task, be detail oriented, and be able to problem solve in order to effectively deal with internal and external customers.
 </li>
 <li>
 Ensures that all correspondence is processed within the set times and handled correctly according to the procedures.
 </li>
 <li>
 Ensure to arrange guest transfers schedule on daily basis and circulate to all relevant departments.
 </li>
 <li>
 Reports and maintains accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field.
 </li>
 <li>
 Previous experience as an Guest Service Centre Supervisor in Front Office.
 </li>
 <li>
 Excellent oral communication skills.
 </li>
 <li>
 Experience with Front Office systems.
 </li>
 <li>
 Fluent in English, both written and spoken.
 </li>
 </ul>
 </ul>
</div>

Villa Host

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East&rsquo;s only wellness center in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead and supervise all kitchen operations in the assigned outlet or restaurant.
 </li>
 <li>
 Plan, prepare, and execute high-standard dishes and menus that align with the brand and guest expectations.
 </li>
 <li>
 Ensure proper hygiene, sanitation, and safety standards in the kitchen, in compliance with HACCP and local regulations.
 </li>
 <li>
 Control food costs, minimize waste, and manage inventory effectively.
 </li>
 <li>
 Collaborate with the Executive Chef in creating seasonal menus and promotions.
 </li>
 <li>
 Train, mentor, and evaluate kitchen team members to maintain high performance and morale.
 </li>
 <li>
 Maintain equipment, ensure maintenance needs are reported and followed up.
 </li>
 <li>
 Ensure all culinary team members adhere to resort policies and procedures.
 </li>
 <li>
 Monitor guest satisfaction and adjust operations accordingly to enhance guest experience.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as a Sous Chef or Chef de Cuisine in a luxury hotel or fine-dining environment.
 </li>
 <li>
 Formal culinary education or equivalent apprenticeship.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Deep knowledge of food safety, kitchen operations, and cost control.
 </li>
 <li>
 Passion for food innovation and attention to detail.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 </li>
 </ul>
</div>

Chef de Cuisine (Italian Specialty)

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
 </li>
 <li>
 Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
 </li>
 <li>
 Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
 </li>
 <li>
 Handle escalated guest issues with professionalism and empathy.
 </li>
 <li>
 Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
 </li>
 <li>
 Prepare and monitor accounts ensures correct account procedures are followed.
 </li>
 <li>
 Assist in training and mentoring staff to uphold the highest hospitality standards.
 </li>
 <li>
 Manage VIP 5* guest experiences, ensuring personalized service and attention to detail.
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and standards.
 </li>
 <li>
 Prepare shift reports and communicate relevant details to the management team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications
 
 
 Degree in Hospitality Management or similar
 
 
 <ul>
 <li>
 Work experience in Middle East in a 4-5 star hotels
 </li>
 <li>
 Work experience in supervisory roles in Front Office
 </li>
 <li>
 Excellent command of English language (both Oral and Written).
 </li>
 <li>
 Arabic language will be an advantage
 </li>
 <li>
 Knowledge of the OPERA Cloud system
 </li>
 <li>
 Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
 </li>
 <li>
 Must be able to work well under pressure in a fast paced and constantly changing environment.
 </li>
 </ul>
</div>

Duty Manager

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Maintain receipts, records, and withdrawals of the stockroom
 </li>
 <li>
 Receive, unload, and shelve supplies
 </li>
 <li>
 Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
 </li>
 <li>
 Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
 </li>
 <li>
 Rotate stock and coordinate the disposal of surpluses
 </li>
 <li>
 Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
 </li>
 <li>
 Coordinate the handling of freight, the movement of equipment, and necessary minor repairs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 With 2 to 5 years of experience in the same field
 </li>
 <li>
 With good English communication skills
 </li>
 <li>
 With good technical skills
 </li>
 <li>
 With good knowledge in MS Office
 </li>
 <li>
 With pleasing personality
 </li>
 <li>
 Ability to handle pressure at work
 </li>
 <li>
 Ability to multi-task
 </li>
 </ul>
</div>

Engineering Storekeeper

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Refrigeration Technician is responsible for the installation, maintenance, repair, and servicing of all hotel refrigeration and air-conditioning equipment. This includes walk-in coolers, freezers, kitchen chillers, guest room minibars, HVAC systems, and any other refrigeration units within the property. The technician ensures all systems operate efficiently, safely, and in compliance with relevant health and safety standards.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Inspect, diagnose, and repair refrigeration systems including walk-in freezers, cold rooms, chillers, and minibar units.
 </li>
 <li>
 Perform routine maintenance on HVAC and refrigeration systems to ensure operational efficiency.
 </li>
 <li>
 Troubleshoot system malfunctions and replace defective components such as compressors, motors, thermostats, and fan motors.
 </li>
 <li>
 Maintain logs of all repairs, maintenance schedules, and refrigerant usage per environmental regulations.
 </li>
 <li>
 Install new refrigeration systems as required in kitchens, restaurants, and storage areas.
 </li>
 <li>
 Monitor and maintain the proper operation of hotel air-conditioning units.
 </li>
 <li>
 Assist in energy conservation programs by maintaining system performance and recommending efficiency improvements.
 </li>
 <li>
 Follow all hotel safety and sanitation policies and procedures.
 </li>
 <li>
 Respond promptly to guest and departmental maintenance requests.
 </li>
 <li>
 Coordinate with external contractors for major repairs when necessary.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma or technical certification in Refrigeration and Air Conditioning or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in a similar role, preferably in the hospitality industry.
 </li>
 <li>
 In-depth knowledge of commercial refrigeration systems and HVAC equipment.
 </li>
 <li>
 EPA certification or equivalent for handling refrigerants (if required by local laws).
 </li>
 <li>
 Ability to read and interpret blueprints and technical manuals.
 </li>
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 <li>
 Good communication skills and ability to work in a team-oriented environment.
 </li>
 <li>
 Willingness to work shifts, weekends, and on-call rotations as needed.
 </li>
 </ul>
</div>

Refrigeration Technician

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 You are a bar professional which is in an artistic and creative role, and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the quality, creativity and variety of our beverage offerings. Your key duties and responsibilities are to serve the guests in accordance with our standards and quality in a gracious and courteous manner, to make sure that the bar is professionally set up at all times, and to process drink orders quickly and efficiently. You will be expected to take pride in all facets of service, quality, appearance, and cleanliness of yourself and your area of responsibility, and you must understand and adhere to the Beverage Department Standard Operating Procedures, and Beverage Manual.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School diploma
 </li>
 <li>
 Previous experience in Food &amp; Beverage/Restaurant operations
 </li>
 <li>
 Passion for excellent service
 </li>
 <li>
 Excellent team player
 </li>
 <li>
 English speaking
 </li>
 </ul>
</div>

Bartender & Barista

Join Anantara Hotels & Resorts and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.