Qureos Mentor

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 We are seeking a skilled and reliable General Technician to join our team. The ideal candidate will be responsible for performing preventive maintenance, troubleshooting, and repair of electrical, mechanical, and plumbing systems, as well as ensuring all equipment and facilities are in proper working condition. The role requires a hands-on professional with good problem-solving skills and the ability to respond promptly to maintenance requests while maintaining high safety and quality standards.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as a General Technician or in a similar maintenance role.
 </li>
 <li>
 Ability to read technical manuals and drawings.
 </li>
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 <li>
 Good communication and teamwork abilities.
 </li>
 <li>
 Physically fit and able to handle manual tasks.
 </li>
 <li>
 High school diploma or technical/vocational certification preferred.
 </li>
 </ul>
</div>

General Technician

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 WHY THIS JOB EXISTS
 
 
 
 To serve the needs of the business, our guests and our colleagues by leading all sales activities in the Corporate &amp; Government /MICE segments for The Minor Hotels Oman Cluster Sales Team, achieving revenue targets, and growing and developing a loyal customer base on behalf of the hotel.
 
 
 The Minor Hotels Oman Cluster Sales team currently comprises of Anantara Al Jabal Al Akhdar Resort &amp; Al Baleed Resort Salalah by Anantara, Tivoli La Vie Muscat Hotel &amp; Residences.
 
 
 As other properties join the portfolio they will be included into the cluster as per business needs.
 
 
 
 Key Duties And Responsibilities
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace.
 </li>
 <li>
 Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
 </li>
 <li>
 Update Opera Cloud daily and record all activities COB.
 </li>
 <li>
 Manage own accounts, secondary to Cluster ADOS Key accounts from various segments.
 </li>
 <li>
 Conduct a minimum of 60 Sales Calls a month, 10 Client&rsquo;s entertainments and site inspections.
 </li>
 <li>
 Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
 </li>
 <li>
 Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership on all groups, MICE Accounts and corporate accounts.
 </li>
 <li>
 Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
 </li>
 <li>
 Schedule, manage the weekly BEO meeting and invite the concerned team members.
 </li>
 <li>
 Conduct site inspection professionally to all accounts and guests following the brand standard and as per the senior team members&rsquo; advice.
 </li>
 <li>
 Support the pro-active sales team on all entertainments, site inspections and clients briefings whilst in the resort.
 </li>
 <li>
 Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
 </li>
 <li>
 Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
 </li>
 <li>
 Maintain accurate management status reporting on business results, and associated action planning.
 </li>
 <li>
 Practice effective cost control and adhere to internal procedures for approval of expenditure
 </li>
 <li>
 Actively participate in client familiarization trips, site inspections, MICE sales trips and road shows as required to meet the sales targets of the hotel.
 </li>
 <li>
 Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
 </li>
 <li>
 Drive opportunities to upsell and cross-sell Minor Hotels products.
 </li>
 <li>
 Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
 </li>
 <li>
 Ensure that all administration is processed quickly and efficiently.
 </li>
 <li>
 Follow MHG&rsquo;s procedure when outsourcing third party items and ensure following the LAOP.
 
 
 </li>
 </ul>
 
 How You Can Succeed In This Role
 
 
 
 Within Anantara, the top-performing people who do this job always demonstrate the following attitude:
 
 
 <ul>
 <li>
 Collaboration
 </li>
 <li>
 They always project a professional image to maintain and enhance the reputation of the Anantara brand
 </li>
 <li>
 They have the ability to plan and prioritise work in order to achieve targets and deadlines
 </li>
 <li>
 They can effectively support and supervise other members of the department to achieve business results.
 </li>
 <li>
 They have a proven ability to negotiate to achieve a desired outcome.
 </li>
 <li>
 They have a proven ability to communicate effectively and professionally using written and spoken English.
 </li>
 <li>
 They are highly financially literate, and proficient in business financials
 </li>
 <li>
 Working with Others:
 </li>
 <li>
 They always try to anticipate and exceed the needs of customers and colleagues
 </li>
 <li>
 They use their own initiative and good judgement to solve problems in a calm and efficient way
 </li>
 <li>
 They act with personal professionalism and integrity at all times
 </li>
 <li>
 Taking Responsibility:
 </li>
 <li>
 They always conduct business honestly and fairly. They keep sensitive information confidential.
 </li>
 <li>
 They can prioritise their workload effectively and be organised and structured at work
 </li>
 <li>
 They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
 </li>
 <li>
 They display a positive attitude, even under pressure.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven background in sales in a 5 stars hotel with a minimum of 2 years&rsquo; experience.
 </li>
 <li>
 Ability to manage the relationship with team members, owners, key corporate, government and MICE accounts.
 </li>
 <li>
 Ability to manage multiple hotels &amp; resorts, sales strategies, pricing strategy, sales related requirements.
 </li>
 <li>
 English, Arabic speaking, understand the local market behaviour.
 </li>
 <li>
 Excellent communication skills both verbal and written.
 </li>
 <li>
 Strong computer related skills.
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 <ul>
 <li>
 Bachelor Degree or a hotel school certificate with a minimum of 2 years Sales hotel experience.
 </li>
 </ul>
</div>

Sales Executive

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace. This is a responsibility of ALL sales professionals, regardless of their responsibility level.
 </li>
 <li>
 Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
 </li>
 <li>
 Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.
 </li>
 <li>
 Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
 </li>
 <li>
 Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.
 </li>
 <li>
 Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara.
 </li>
 <li>
 Maintain accurate management status reporting on business results, and associated action planning.
 </li>
 <li>
 Practice effective cost control and adhere to internal procedures for approval of expenditure
 </li>
 <li>
 Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
 </li>
 <li>
 Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues.
 </li>
 <li>
 Drive opportunities to upsell and cross-sell Anantara products
 </li>
 <li>
 Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
 </li>
 <li>
 Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.
 </li>
 <li>
 Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns
 </li>
 <li>
 Provide all assistance to guests and clients in a proactive, professional and friendly manner
 
 
 </li>
 </ul>
</div>

Sales Coordinator - Groups

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 
 GENERAL DUTIES AND RESPONSIBILITIES
 
 
 
 Guard and protect all Hotel property, car parking&rsquo;s, information, documentation, material, building, and equipment from unauthorized access, theft or sabotage.
 
 
 Develop, maintain and document a training plan. Formal job task analysis shall be conducted by the Loss Prevention Team Member and used in the development of the plan with the advice and approval of
 
 PROPERTY LOSS PREVENTION
 
 / security department.
 
 
 The Loss Prevention Team Member shall also document training and certification of security officers or other team members of the property in the skills, concepts and other requirements as outlined in the contract.
 
 
 Respond to and provide assistance to
 
 PROPERTY LOSS PREVENTION
 
 corporate security, Loss Prevention Team Member, employees, visitors and emergency response personnel involving security and safety related situations, demonstrating common sense and good judgment, and in compliance with
 
 PROPERTY LOSS PREVENTION
 
 policies and procedures.
 
 
 Comply with additional responsibilities set forth in special orders, manuals, and procedures issued by the Corporate Office of
 
 PROPERTY LOSS PREVENTION
 
 .
 
 
 Collaborate with
 
 PROPERTY LOSS PREVENTION
 
 security and assist law enforcement agencies in connection with crimes committed including maintaining the scene to protect possible evidence in accordance with established procedures.
 
 
 Assist in the conduct of inquiries related to losses and thefts of site and personal property, employee misconduct and other security related incidents. Security officer participation in inquiries shall be documented and reported to the
 
 PROPERTY LOSS PREVENTION
 
 /security team supervisor on site and write an incident report.
 
 
 Assist in big events and festivals organized by the PROPERTY.
 
 
 
 SECURITY SYSTEMS MONITORING AND RESPONSE
 
 
 
 Respond to all alarm conditions. Monitor and respond in a timely manner to security alarms, intrusion detection systems and other protection devices or equipment as detailed in Hotel/Resort policies.
 
 
 Monitor the fire protection system and ensure that in the event of a fire, access by the fire department is not restricted, Loss Prevention team member must remain effectively trained and familiar with evacuation procedures.
 
 
 Monitor building and car parks conditions and alarms systems such as gas, fire, heating, ventilation and air conditioning. The Loss Prevention Team Members shall report unusual occurrences as required by post orders to site / property security supervisors.
 
 
 Monitor site / property security systems and infrastructure and submit work orders or report to site / property security supervisor as appropriate to initiate repairs.
 
 
 Monitor the CCTV and inspect the monitors using a proper checklist form for each and every camera by zone and report any deficiency in the system.
 
 
 Monitor the command center and issuing visitors pass following the site safety and security policy and procedures.
 
 
 Loss Prevention Team Member need to inspect on a daily bases or as assigned the fire suppression system, fire extinguishers and submit their report to site / Property security management and engineering.
 
 
 
 ACCESS/EGRESS/PATROLLING
 
 
 
 Enforce all access control procedures through the identification of personnel (and visitors) to command center and control of entrances and exits.
 
 
 Enforce control Gate Pass over removal of property, documents or equipment as identified by the site / Property management.
 
 
 Immediately report to authorized security supervisor when required, incidents involving persons observed attempting to gain, gaining or who have gained unauthorized access to the facilities and surrounding area.
 
 
 Conduct routine and random patrols throughout the sites at different zones. Routes shall be varied in order not to establish a pattern by walk, as per Site / Property Security Supervisor instructions.
 
 
 The Loss Prevention Team Members during patrol must be acting as trained and s/he must drive safely only on the designated routes within the property and following the rules and regulations of the site / property management, failing to do so the Loss Prevention Team Member will be fully responsible of any incident that will occur due to the conduct committed.
 
 
 Conduct perimeter patrol by inspecting the entire perimeter using the guard tour system PROXYPEN / or any patrolling system in place and submit work orders to property security supervisor and engineering (When necessary).
 
 
 During patrolling or fix posted security will assist guests/visitors and act as a customer service and showed them directions.
 
 
 Inspect all site buildings and facilities after closing hours and make sure all doors are locked and secured.
 
 
 Detect all trespassers or person who gain or attempt unauthorized access to restricted area such as electrical and mechanical rooms, offices, car parking&rsquo;s, restaurant, gift shops, swimming pools, public toilets, First Aid center and prayer rooms by monitoring the closed circuit television system in the security control center and conducting random patrols (might require 2 security staff at a time) throughout the site / property especially at night.
 
 
 Hand out day passes to visitors and fill out the provided paper work for the day passes.
 
 
 Questions and check ID as instructed by the site / property Management.
 
 
 Delivery vehicles shall have visible company identification at all times and security must monitor all deliveries and suppliers accessing the site.
 
 
 Admit only authorized personnel to the facility during and after normal working hours.
 
 
 Security during patrolling will report and stop any misbehavior and inform to site property security supervisor immediately and write his report according the site rules and regulation.
 
 
 Stop any contractor not holding a work permit to work on site / property and report it to site / property security supervisor and engineering department (where applicable).
 
 
 Provide traffic, parking and pedestrian control services if needed and requested by site / property management.
 
 
 If risk category raised to RED level Loss Prevention Team Members shall conduct searches of vehicles and hand carried items to ensure that prohibited articles are not introduced onto the site / property improperly or removed from the site / property.
 
 
 If risk category raised to RED level vehicles searches shall be standardized as per Site / Property Management and conducted in accordance with the written directions.
 
 
 Keep parking areas clean and orderly to ensure that space usage is maximized.
 
 
 Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
 
 
 Inspect vehicles in order to detect any damage.
 
 
 Lift, position and remove barricades in order to open or close parking areas.
 
 
 Escort customers to their vehicles in order to ensure their safety if requested.
 
 
 Patrol and using check list for parking lot inspecting: Lighting, Signage, Electronic access controls, Intrusion detection, Emergency phones and Intercoms, Emergency Exit, Lifts, Gates System.
 
 
 
 Qualifications
 
 
 
 With pleasing personality
 
 
 With good English communication skills (verbally and written)
 
 
 With 1-5 years of experience on the same field
</div>

Loss Prevention Officer (Arabic Speaker)

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As a Kitchen Technician you are responsible for all the Kitchen equipments maintenance as instructed by General Mechanical Supervisor while adhering to Hotel policies and procedures, whereby your role will include key responsibilities such as:
 
 
 <ul>
 <li>
 Ensure that all kitchen equipments are properly maintained and service to upkeep all equipments and to avoid breakdown
 </li>
 <li>
 Perform preventive maintenance and completes the turn-over quickly and efficiently in order to satisfy and meet the Guest needs
 </li>
 <li>
 Respond to breakdowns of equipments and being available in case of emergency and applying the appropriate action as per Hotel policy and standards
 </li>
 <li>
 Operate in a safe and environmentally friendly way to protect guests&rsquo; and colleagues&rsquo; health and safety, as well as protect and conserve the environment
 </li>
 <li>
 Comply with the hotel environmental, health and safety policies and procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 You should ideally be a licensed high / low pressure boiler operator with previous experiences in a similar role and a proven knowledge in the operation of equipments such as steam engines, generators, motors, turbines and / or steam boilers. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 Additional Information
 
 
 <ul>
 <li>
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
 </li>
 <li>
 Understanding the job
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Taking Responsibility
 </li>
 <li>
 Recognising Differences
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Customer Focus
 </li>
 </ul>
</div>

Kitchen & Laundry Engineering Supervisor

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As Cluster Revenue Assistant Manager you will directly support the Revenue Manager on property with implementing the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. Support in the hotel&rsquo;s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS &amp; RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:
 
 
 <ul>
 <li>
 To prepare the weekly pick up report and various tracking reports. and assist with the weekly 3 months forecast for hotel rooms revenue by Market Segment.
 </li>
 <li>
 Assist with the monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.
 </li>
 <li>
 To assist with preparing for the weekly Revenue Meeting.
 </li>
 <li>
 Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2 years reservations experience in the hospitality industry
 </li>
 <li>
 Familiar with the hotel operations, available technology (PMS &amp; RMS) and all distribution channels.
 </li>
 <li>
 Understand the dynamics of regional &amp; local markets, as well as local competitors and events.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Reporting into Revenue Manager
</div>

Cluster Revenue Assistant Manager

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To ensure a professional and profitable operation within the framework of the Hotel
 </li>
 <li>
 With the hotel training manager, identify training needs and develop and deliver the required training for department team members to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program
 </li>
 <li>
 With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
 </li>
 <li>
 To accurately forecast business demands to ensure efficient staffing &amp; food production
 </li>
 <li>
 To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
 </li>
 <li>
 To ensure the efficient scheduling of Management &amp; Team members in the outlet, and to be responsible for the accurate supervision of the team member time control system.
 </li>
 <li>
 To train subordinate managers and supervisors in effective &ldquo;coaching and counseling&rdquo; and the correct process of progressive discipline
 </li>
 <li>
 To be responsible for maintaining outlet safety and sanitation standards at all times
 </li>
 <li>
 To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
 </li>
 <li>
 Promote positive inter-departmental relations through candid communication and cooperation
 </li>
 <li>
 To work closely with the Banqueting department to support all requested functions
 </li>
 <li>
 Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Team members to excel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College Diploma in Hotel Management or related field
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skill
 
 
 </li>
 </ul>
</div>

Assistant Outlet Manager

Join Anantara Hotels & Resorts and explore 31   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.