Qureos Mentor

ANDHealth

<div><h2 class="jobSectionHeader">Analytics Engineer, Care Operations</h2>
Full Time &ndash; Exempt
Columbus, Ohio 
AndHealth is on a mission to radically improve access and outcomes for the most challenging
chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, and independent practices to remove barriers to care to ensure all people have access to the care they deserve.
None of that happens without good data. Every model we build, every intervention we design, and every conversation our care teams have with a partner is only as strong as the data behind it. That's where you come in.
About the role
We're looking for an Analytics Engineer to be the dedicated data partner to our Care Delivery team &mdash; the people on the front lines of getting patients into care and keeping them there. You'll take raw clinical and operations data and turn it into something a care leader can actually use: a trusted number on a dashboard, a governed metric everyone agrees on, a model that surfaces a problem before it becomes a crisis.
This is an embedded data partner role that sits close to Care Delivery. You'll be just as comfortable deep in a dbt model or a gnarly SQL query as you are in a room with a VP, translating what the data means and what to do about it. If you like owning a domain end to end &mdash; from the metric definition in the semantic layer to the dashboard a leader checks every morning &mdash; this role is for you.
Impact
The dashboards and data products you build will directly shape how AndHealth delivers care to thousands of patients managing chronic, often life-altering conditions. When you catch a data quality issue before it reaches a report, you're protecting the integrity of decisions that affect real people's access to care. When you build the semantic layer that lets an analyst self-serve a trusted metric instead of waiting on you, you're multiplying the entire team's ability to act. This isn't dashboards for dashboards' sake &mdash; it's the infrastructure that lets Care Operations see what's working, fix what isn't, and prove the value we bring to the partners and patients who depend on us. 
 
What you'll do:<ul><li>
Translate business decisions into metrics &mdash; work with stakeholders to understand the decision they're trying to make, help them articulate what they need, and define the governed metric that answers it.</li><li>
Partner with stakeholders from several teams to generate actionable insights that improve AndHealth's value to our partners and patients.</li><li>
Build internal and external reporting and dashboards that visualize what's happening, why it's happening, and what we should do next across pharmacy and care operations.</li><li>
Develop the semantic layer in dbt &mdash; defining governed metric definitions, curated datasets, and self-service data products that analysts and stakeholders can consume directly.</li><li>
Partner with Data and Software Engineering as a key consumer of the raw data &mdash; flagging upstream data quality issues and gaps, and helping shape staging transformations so data arrives in a usable form.</li><li>
Build a thorough testing suite across the data platform: schema tests, data quality checks, anomaly detection, and SLA monitoring so stakeholders can trust what they see.</li><li>
Partner with the client management team to build the value story for quarterly business reviews.</li><li>
Become a domain expert in your assigned area (care operations), translating business logic into accurate, scalable dbt data models.</li><li>
Proactively identify data quality issues, gaps in coverage, and opportunities to improve the reliability and usability of the data platform.</li></ul> 
Education &amp; Licensure Requirements:<ul><li>
Bachelor's degree in Computer Science, Economics, Engineering, Mathematics, or a related quantitative field, or equivalent practical experience.</li></ul> 
Other Skills or Qualifications:<ul><li>
6+ years of data analysis or related experience with significant experience partnering directly with business stakeholders.</li><li>
Proven ability to turn ambiguous business questions into concrete, governed metric definitions &mdash; comfortable leading the discovery conversation with stakeholders rather than just executing a spec.</li><li>
Strong analytical instincts &mdash; able to interrogate data, identify anomalies, trace them to their source, and communicate findings clearly to technical and non-technical audiences.</li><li>
Strong SQL proficiency &mdash; complex queries, CTEs, window functions, and performance-optimized transformations across large datasets.</li><li>
Hands-on experience with dbt (Core or Cloud) &mdash; preferred.</li><li>
Comfortable working within a dimensionally modeled warehouse &mdash; facts and dimensions, mart layers, and why transformations are separated into staging, intermediate, and mart layers &mdash; even if you haven't owned that architecture from the ground up.</li><li>
Experience creating reporting systems and visualizations; advanced experience with Excel and other data systems.</li><li>
Comfort working alongside ETL/ELT pipelines and partnering with data or software engineers on ingestion.</li><li>
Experience with a BI tool (Omni, Looker, Metabase, or similar), especially defining governed metrics and data products &mdash; preferred.</li><li>
Familiarity with healthcare data (clinical, pharmacy, billing, or claims from EHRs, TPAs, or pharmacy operating systems) &mdash; preferred.</li><li>
Advanced data modeling experience &mdash; designing non-trivial dbt/SQL models that encode real business logic.</li><li>
Experience with R or Python or another scripting language in data analysis work &mdash; preferred.</li><li>
Comfort working in ambiguous, fast-moving environments with competing priorities.</li></ul> 
Here's what we'd like to offer you:<ul><li>
Equal investment and support for our people and patients.</li><li>
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.</li><li>
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.</li><li>
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.</li><li>
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.</li><li>
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, 401k match and more.</li></ul> 
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
2lXGu4dNqn</div>

Analytics Engineer, Care Operations

<div>Patient Engagement Specialist
Full Time
Ohio
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers and independent specialists to remove barriers to care to ensure all people have access to the care they deserve. 
 
We are looking for Patient Engagement Specialists to play an important role at AndHealth. This is an onsite position located at our Health Center partner site in Ohio.
What you&rsquo;ll do in the role:<ul><li>
Prescription Processing: Accurately input patient data, insurance information, and prescriptions into the pharmacy management system.</li><li>
Fulfillment: Count, pour, and label medications efficiently while maintaining strict adherence to safety protocols.</li><li>
Customer Experience: Support patients at the pickup counter, resolving insurance rejections, and providing clear communication regarding medication status.</li><li>
Inventory Management: Execute stocking, cycle counts, and managing outdated inventory.</li><li>
Prior Authorization Coordination: Collaborate with the pharmacist to gather clinical documentation and submitting prior authorizations for medication including high-cost specialty drugs if needed.</li><li>
Patient Advocacy: Act as a liaison between patients, providers, and manufacturers to help patients access financial assistance programs or copay cards.</li><li>
Adherence Monitoring: Conduct outreach calls to specialty patients to schedule refills and ensure they are following their prescribed therapy.</li><li>
Cold Chain Management: Ensure proper handling and storage of temperature-sensitive biologics and specialty injectables.</li><li>
Other: Maintain flexibility to provide on-site support or cross-site remote assistance, ensuring operational continuity as business needs evolve.</li><li>
Support other projects based on business needs.</li></ul>
Education &amp; Licensure Requirements:<ul><li>
High School Diploma required.</li><li>
Bachelor&rsquo;s degree is preferred.</li><li>
Basic Life Support (BLS) obtained or willing to obtain.</li><li>
Certified or Registered Pharmacy Technician in the state of OH required.</li><li>
Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.</li><li>
Must be willing to obtain and maintain licenses or certifications in multiple states.</li></ul>
Other Skills or Qualifications:<ul><li>
3+ years of pharmacy experience is preferred.</li><li>
Excellent written and oral communication skills.</li><li>
Strong attention to detail and ability to handle multiple things simultaneously.</li><li>
Comfortable with technology and the ability to adapt to new systems.</li><li>
The position may require some travel. Must be willing to travel and have reliable transportation.</li><li>
Must be organized and able to work independently.</li></ul>
Here&rsquo;s what we&rsquo;d like to offer you:<ul><li>
Equal investment and support for our people and patients.</li><li>
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.</li><li>
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.</li><li>
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.</li><li>
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.</li><li>
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, 401k match and more.</li></ul>
Additional Requirements:<ul><li>
Tuberculosis (TB) Screening: Documentation of a negative screening conducted within the last 12 months.</li><li>
Hepatitis B: Proof of a completed vaccine series or a positive blood titer result from within the last 12 months.</li><li>
Measles, Mumps, &amp; Rubella (MMR): Proof of a completed vaccine series or positive blood titers from within the last 12 months.</li><li>
Varicella (Chickenpox): Proof of vaccination, documented medical history of the disease, or positive blood titers from within the last 12 months.</li><li>
Tdap (Tetanus, Diphtheria, Pertussis): Documentation of a booster administered within the last 10 years.</li><li>
Influenza: Proof of vaccination for the current flu season.</li><li>
COVID-19: Documentation of primary vaccine series and any boosters administered.</li><li>
General: Additional health requirements may be requested as necessary.</li></ul>
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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Pharmacy Technician

<div>Central Patient Engagement Specialist 
Full Time 
Columbus, OH
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. 
 
We are looking for Central Patient Engagement Specialists to play an important role at AndHealth.<div>
What you&rsquo;ll do in the role:</div><ul><li>
Performs duties as including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for accuracy.</li><li>
Assists and supports inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
</li><li>Greet and assist customers at the pharmacy counter and over the phone.</li><li>
Handle prescription pickups and payments while following HIPAA and cash handling policies.</li><li>
Balance retail pharmacy production and specialty patient needs within workflow.</li><li>
Proactively engage with patients living with chronic health conditions to complete benefits verification and assist with identifying appropriate secondary coverage.</li><li>
Complete insurance verification and medication coverage determinations, and work with providers to address formulary restrictions.</li><li>
Assist with the completion of prior authorizations or appeals necessary to ensure medication access for patients.</li><li>
Regularly contact or communicate with patients regarding current medication utilizations and ongoing needs, communicating regularly with in-house or contract pharmacies.</li><li>
Complete routine reassessment of patients&rsquo; medication utilization and identify concerns or side effects patients may be experiencing.</li><li>
Consult with pharmacists or providers regarding all clinical needs of patients, routing all clinical interventions or counseling to a pharmacist or appropriate licensed clinician to complete.</li><li>
Assist patients with scheduling prescriptions, fills, or deliveries.</li><li>
Document all patient communication in specialty pharmacy software.</li><li>
Generate reports routinely to identify new patients, upcoming medication needs, and adherence-related data.</li><li>
Complete health questionnaires with patients when needed onsite, leveraging tablets and other technologies.</li><li>
Assist patients with installing and logging into the AndHealth app on their mobile devices.</li><li>
Manage patient medical referrals for specialty care.</li><li>
Other responsibilities as needed.</li></ul><div> 

Education &amp; Licensure Requirements:</div><ul><li>
High School Diploma required.</li><li>
Bachelor&rsquo;s degree is preferred.</li><li>
Certified or Registered Pharmacy Technician in the state of OH required.</li><li>
Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.</li><li>
Must be willing to obtain and maintain licenses or certifications in multiple states.</li></ul><div> 

Other Skills or Qualifications:</div><ul><li>
3+ years of pharmacy experience is preferred.</li><li>
Excellent written and oral communication skills.</li><li>
Strong attention to detail and ability to handle multiple things simultaneously.</li><li>
Comfortable with technology and the ability to adapt to new systems.</li><li>
The position may require some travel. Must be willing to travel and have reliable transportation.</li><li>
Must be organized and able to work independently.</li><li>
COVID-19 vaccination is required.</li></ul><div>
Here&rsquo;s what we&rsquo;d like to offer you:</div><ul><li>
Equal investment and support for our people and patients.</li><li>
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.</li><li>
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.</li><li>
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.</li><li>
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.</li><li>
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 401k match, Paid time off, Short- and Long-Term Disability, 401k match and more.</li></ul><div> 

Additional Requirements:</div><ul><li>
(PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months.</li><li>
(MMR) Measles, Mumps and Rubella or Blood Titer proving immunity.</li><li>
Varicella - (2) documented doses or Blood Titer proving.</li><li>
Hep B3 Series.</li><li>
(Flu) Influenza required.</li><li>
COVID Vaccine required.</li><li>
Additional health requirements may also be required.</li></ul>
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
2G8Sp78Kdh</div>

Central Patient Engagement Specialist

Join ANDHealth and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ANDHealth

About Company

Analytics Engineer, Care Operations

Pharmacy Technician

Central Patient Engagement Specialist