Qureos Mentor

Appgain

APPGAIN is seeking an enthusiastic and detail-oriented Junior SW Tester Technical Support specialist to join our growing team. This entry-level on-site role is an excellent opportunity for individuals looking to build a career at the intersection of software quality assurance and technical customer support. You will assist in ensuring the quality and stability of our software products while providing initial technical assistance to our users under guidance.Responsibilities:Issue Reproduction &amp; Diagnosis:<ul><li>Assist in reproducing and documenting technical issues reported by customers or identified through internal testing.</li><li>Gather basic information from users regarding reported problems.</li><li>Learn to identify potential root causes of software defects with supervision.</li></ul>Technical Support:<ul><li>Provide initial technical assistance to end-users via various channels (email, chat, ticketing system) for common issues.</li><li>Follow established troubleshooting steps and provide clear, basic solutions.</li><li>Escalate complex or unresolved issues to mid-level or senior technical support/development teams, ensuring all relevant information is documented.</li></ul>Quality Assurance &amp; Testing:<ul><li>Execute pre-defined test cases for functional and regression testing to validate bug fixes and new features.</li><li>Document test results and identified defects accurately in issue tracking systems.</li><li>Learn and apply basic software testing methodologies.</li></ul>Documentation &amp; Knowledge Management:<ul><li>Assist in maintaining and updating knowledge base articles, FAQs, and troubleshooting guides.</li><li>Document customer interactions and basic technical problems.</li></ul>Collaboration &amp; Communication:<ul><li>Collaborate with team members (software developers, QA engineers) to learn and contribute to issue resolution.</li><li>Communicate technical information clearly and patiently to users and internal teams.</li><li>Participate actively in team meetings to understand project progress and support trends.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience (e.g., relevant certifications, bootcamp completion).</li><li>1 year of experience in a technical support and software testing role</li><li>Good understanding of software testing concepts and methodologies (e.g., manual testing).</li><li>Familiarity with ticketing systems (e.g., Jira, Odoo) and/or bug tracking tools.</li><li>Good problem-solving and analytical skills, with attention to detail.</li><li>Strong written and verbal communication skills, with a willingness to learn how to explain technical concepts effectively.</li><li>Ability to follow instructions, learn quickly, and work effectively as part of a team.</li><li>A strong desire to grow and develop skills in both software quality assurance and technical support.</li></ul>Preferred Qualifications :<ul><li>Basic understanding of Agile/Scrum development methodologies.</li><li>Experience with customer-facing roles.</li></ul>work type : on sitework location : old domyatJob Type: Full-timeApplication Question(s):<ul><li>How many years of work experience do you have in manual testing ?</li><li>How many years of work experience do you have in creating test cases and bug report, Postman in API testing ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li> Technical Support: 1 year (Preferred)</li></ul>Location:<ul><li>Damietta (Preferred)</li></ul>

junior SW Tester & Technical Support (at Damietta)

we are looking for a creative and data-driven Social Media Marketer to develop and implement social media strategies that increase our brand awareness, engage our community, and drive traffic and conversions. The ideal candidate is passionate about social media trends, experienced with analytics tools, and skilled in content creation.Key Responsibilities:<ul><li>Develop, implement, and manage our social media strategy across platforms (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.).</li><li>Create engaging content including text, images, videos, and stories tailored for each platform.</li><li>Monitor social media channels, respond to followers, and engage with communities in real-time.</li><li>Track KPIs and metrics such as engagement, follower growth, and conversions using analytics tools.</li><li>Collaborate with design, content, and marketing teams to align social campaigns with broader marketing goals.</li><li>Stay updated with the latest trends, tools, and platform updates.</li><li>Manage social media advertising campaigns and budget allocation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or related field.</li><li>Proven experience as a Social Media Marketer or similar role.</li><li>Strong understanding of major social media platforms and best practices.</li><li>Excellent copywriting and content creation skills.</li><li>Familiarity with tools such as Hootsuite, Buffer, Canva, and Meta Business Suite.</li><li>Ability to analyze data and create actionable insights.</li><li>Creative mindset and attention to detail.</li><li>Preferred Qualifications:</li><li>Experience with paid advertising on platforms like Meta, LinkedIn, and TikTok.</li><li>Knowledge of SEO and content marketing.</li></ul>Details:<ul><li>Job Type: Full-time</li><li>Location: On Site - Damietta</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>content creation: 1 year (Preferred)</li><li>paid advertising on platforms like Meta, LinkedIn, TikTok: 1 year (Preferred)</li><li>Social Media Marketer: 1 year (Preferred)</li></ul>Location:<ul><li>Nasr City (Preferred)</li></ul>

Social Media marketer

Join Appgain and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Appgain

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junior SW Tester & Technical Support (at Damietta)

Social Media marketer