Qureos Mentor

Ascent Hospitality Management

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our House Attendant!</b><br>
<b>
</b><br>
<b>The House Attendant is responsible for Maintaining Guest floor and Public Space cleanliness. Responsibilities may also include Fitness Center, and Meeting Room cleanliness. Provides support to Room Attendants as assigned. May also support Laundry Department needs. The House person works under the direction of the Director/Manager of Housekeeping, Operations Managers or General Manager.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<div><ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div></div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Cleans, vacuums hallways, lobbies, corridors, elevators, stairways.</li>
<li>Sweeps, scrubs, waxes and polishes floors using brooms, mops and powered scrubbing and waxing machines.</li>
<li>Cleans rugs, carpets, upholstered furniture and draperies using vacuum cleaner.</li>
<li>Dusts furniture and equipment.</li>
<li>Polishes metalwork, such as fixtures and fittings.</li>
<li>Washes walls, ceiling and woodwork.</li>
<li>Washes windows, door panels and sills.</li>
<li>Maintain Public area cleanliness (including restrooms)</li>
<li>Empties wastebaskets and empties and cleans ashtrays.</li>
<li>Transports trash and waste to disposal area.</li>
<li>Stocks Room Attendant carts with linen and room supplies.</li>
<li>Strip or remove dirty linen and transport to Laundry Room.</li>
<li>Retrieve clean linens from Laundry Room and properly stock on floors</li>
<li>Fold, towels, sheets, linens as needed</li>
<li>Stock closets or storage areas as required (linens and supplies)</li>
<li>Assist Room Attendants with heavy lifting and moving of furniture and equipment in guest rooms as assigned.</li>
<li>Maintains storage areas organization and cleanliness</li>
<li>May also assist with maintenance and cleaning of pool (as applicable)</li>
<li>Responsibility assumed for careful use of supplies issued for performance of cleaning and maintenance duties.</li>
<li>Acknowledgement and a pleasant greeting given to each and every guest.</li>
<li>Thorough knowledge of all in house product along with local area information to assist customer when needed.</li>
<li>Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.</li>
<li>Timely (within 10 minutes) response to customer needs for housekeeping supplies.</li>
<li>Guest name to be used at all times upon entering an occupied room.</li>
<li>Other duties may be assigned</li></ul><br>
<div><br>
<br>
<b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.</li>
<li>Ability to apply commonsense understanding to carry out simple instructions.</li>
<li>Ability to comply in standardized situations with only occasional or no variables.</li>
<li>Must have excellent customer service skills.</li>
<li>Must be able to work effectively as a part of a team.</li>
<li>Ability to work flexible shifts and Holidays</li></ul><br>
<div><br>
<br>
<b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.</li>
<li>Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
</li><li>Must be able to push carts that weigh up to 200 pounds</li>
<li>Must be capable of effectively using close vision, distance vision, and color vision.</li>
<li>Must be able to operate in mentally and physically stressful situations</li>
<li>Must be able to work with cleaning chemicals</li></ul><br>
<div><br>
<br>
<b>QUALIFICATION STANDARDS:</b></div>
<ul><li>Professional and Energetic</li>
<li>High school education or equivalent is preferred.</li>
<li>Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.</li><br>
</ul>
<div></div><div><b>EEO Employer</b></div></div>

Hotel House Attendant

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Assistant Executive Housekeeper!</b><br>
<br>
<b>The Assistant Executive Housekeeper provides support to the Executive Housekeeper/Manager or Director, to ensure effective operation of the department and to ensure the overall cleanliness and product quality of the guest rooms and hotel. The Assistant Executive Housekeeper will also assist the Executive Housekeeper with all duties including training, room inspections, and inventory control to ensure 100 percent guest satisfaction. This position may also have responsibility for support in the Laundry Department.</b></div>
<div></div><div><div><b>BENEFITS:</b></div>
<div><ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div></div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards</li>
<li>Monitor team member performance to include, but not limited to, providing feedback and communicating with Executive Housekeeper any concerns for follow up.</li>
<li>Monitoring and maintaining inventory control (linen, room supplies, etc.)</li>
<li>Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed</li>
<li>Physically Inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in</li>
<li>Provide feedback to Room Attendants regarding deficiencies in rooms</li>
<li>Clean/prepare rooms as needed.</li>
<li>Ensuring that all maintenance issues are reported immediately</li>
<li>Communication of room status to all divisions</li>
<li>Assisting with all training efforts throughout the housekeeping department</li>
<li>Embracing, enforcing, and promoting the brand culture throughout the housekeeping department</li>
<li>Embracing and demonstrating the core ideology daily</li>
<li>Ensuring all rushed/transferred rooms are handled smoothly and efficiently</li>
<li>Ensuring that housekeeping carts are organized and ready for daily work</li>
<li>Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times</li>
<li>Promoting and encouraging team work at all times</li>
<li>Monitoring and logging key control</li>
<li>Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position.</li>
<li>Providing information to guests about hotel services, facilities, and other amenities</li>
<li>Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations</li>
<li>May assist with creating weekly schedule for Housekeeping and Laundry Team Members</li>
<li>Works closely with the Front Office team to ensure guest room satisfaction</li>
 <li>Assist with supervision of Laundry operations (where applicable)</li>
<li>Works with maintenance team to maintain operational upkeep of Laundry Equipment</li>
<li>Assist with ensuring Housekeeping and Laundry supply inventory are ordered and properly stored</li>
<li>Properly reports and logs and complete required documents for all Lost and Found items.</li>
<li>Ensures all storage areas all locked &amp; that all housekeepers&rsquo; sheets &amp; executive housekeeper sheet is turned in to the front desk before leaving.</li>
<li>Maintains cleanliness and upkeep of Public areas of hotel.</li>
<li>Ensures excellence in hotel and guest room cleanliness</li>
</ul>
<div></div><div><b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Must have prior experience in Supervisor or Manager role.</li>
<li>Previous experience in a hotel preferred.</li>
<li>Must have excellent communication and organizational skills.</li>
<li>Must have basic mathematical skills.</li>
<li>Must be able to apply basic principles and techniques of supervision.</li>
<li>Ability to plan and organize the activities of others.</li>
<li>Ability to effectively handle conflict in a team environment</li>
<li>Ability to express ideas clearly both in written and oral communications.</li>
<li>Ability to modify leadership style and management approach to reach goal</li>
<li>Ability to get ideas accepted and to guide a group or individual to accomplish a task.</li>
</ul>
 <div></div><div><b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee will be required to use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee may be required to climb or balance, talk and hear and will be required at times push a cart weighing up to 60 pounds.</li>
<li>Frequent mobility, standing, walking, stair climbing and/or sitting for extended periods of time</li>
<li>Frequent twisting, bending, stooping and reaching * Regularly lift up to 25 lbs.</li>
</ul>
<div></div><div><b>QUALIFICATION STANDARDS:</b></div>
<ul><li>Prior housekeeping experience is required &ndash; experience in a hospitality setting is preferred</li>
<li>Strong initiative and work ethic</li>
<li>Punctual , reliable, and regular attendance</li>
<li>Ability to work weekends, holidays and irregular hours. Other Demands</li>
<li>Strong attention to detail</li>
<li>Customer-service oriented and excellent interpersonal skills</li>
<li>Strong multitasking and organizational skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Excellent communication skills &ndash; verbal and written</li>
<li>Excellent time and project management skills</li>
</ul>
<div></div><div><b>EEO Employer</b></div></div>

Hotel Assistant Executive Housekeeper

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b></div>
<div></div><div><b>Ascent Hospitality is looking for a uniquely qualified hospitality candidate to be our Dining Room Assistant!</b></div>
<div></div><div><b>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Dining Room Assistants take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Dining Room Assistant provides the support that make transactions feel like part of the experience.</b></div>
<div><b>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.</b></div>
<div></div><div><b>BENEFITS:</b></div>
<ul><li>Competitive Pay!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul><div><b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li><b>Support Food &amp; Beverage Operations:</b> Assist in creating a smooth and memorable dining experience by supporting servers and kitchen staff.</li>
<li><b>Table Setup and Maintenance:</b> Set tables, clean and reset them after guests leave, and ensure all items are clean and properly arranged.</li>
<li><b>Assist with Food and Drink Service:</b> Help deliver food and beverages to guests, refill water glasses, and respond to guest requests.</li>
<li><b>Maintain Cleanliness:</b> Clean work areas, dining spaces, and service stations; handle spills and ensure floors and chairs are tidy.</li>
<li><b>Replenish Supplies</b>: Restock items like utensils, napkins, condiments, and beverages at service stations.</li>
<li><b>Physical Tasks:</b> Lift, carry, push, and pull objects (up to 25 lbs without assistance, 50 lbs with assistance); bend, twist, reach, and stand or walk for extended periods.</li>
<li><b>Follow Safety and Quality Standards</b>: Adhere to health and safety protocols, company policies, and maintain a professional appearance.</li>
<li><b>Communicate Effectively:</b> Read and verify menu information, interact with guests and team members professionally.</li>
<li><b>Adaptability:</b> Perform other reasonable job duties as requested to support the team and ensure guest satisfaction.</li>
<li><b>Team collaboration:</b> Supporting coworkers, communicating effectively.</li>
<li><b>Service support tasks:</b> Bussing tables, resetting, refilling, restocking.</li>
<li><b>Safety and sanitation compliance:</b> Especially in food handling.</li>
<li><b>Guest interaction:</b> Greeting, responding to requests, ensuring satisfaction.</li>
</ul>
<div></div><div><b>QUALIFICATION STANDARDS:</b></div>
<div><b>Education and Experience</b></div>
<ul><li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Previous Food and Beverage Experience</li>
</ul><div><b>PHYSICAL REQUIREMENTS:</b></div>
<ul><li>Routinely required to bend, stoop, stand, walk.</li>
<li>Able to carry, lift and move objects weighing 50 pounds or less.</li>
<li>Able to stand for long periods of time.</li></ul></div>

Server Assistant

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Desk Agent!</b><br>
<b>
</b><br>
<b>Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security &amp; liability measures to protect the assets of the hotel and the Company.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Maintain professional dress and conduct at all times.</li>
<li>Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.  Follow Brand standards including brand loyalty programs.</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.</li>
<li>Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.</li>
 <li>Inform customers about payment methods and verify that I.D. and payments method match</li>
<li>Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.</li>
<li>Maintain cash bank per policy guidelines. Comply with all accounting procedures.</li>
<li>Consistently adhere to uniform, grooming and appearance standards.</li>
<li>Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions</li>
<li>Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time</li>
<li>Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.</li>
<li>Maintain knowledge of standards and company policies</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.</li>
<li>Understand and operate front office telephone and computer systems.</li>
<li>Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.</li>
<li>Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.</li>
<li>Must be able to work flexible work hours/schedule.</li>
<li>Performs other duties and responsibilities as requested.</li>
</ul>
<div></div><div><b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Previous experience as a hotel Front Desk Agent preferred</li>
<li>Must have excellent communication and organizational skills</li>
<li>Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments</li>
<li>Must be familiar with a computer and be able to type using a computer keyboard</li>
<li>Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.</li>
<li>Ability to apply commonsense understanding to carry out instructions given</li>
<li>Ability to comply in standardized situations with only occasional or no variables</li>
<li>Ability to work flexible shifts</li>
<li>Must have excellent customer service skills</li>
<li>Must be able to work without constant supervision</li>
</ul>
<div></div><div><b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.</li>
<li>May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.</li>
<li>Must be capable of effectively using close vision, distance vision, and color vision.</li>
<li>Able to operate in mentally and physically stressful situations</li>
</ul>
<div></div><div><b>QUALIFICATION STANDARDS:</b></div>
<ul><li>High school education or equivalent is required. Some college preferred.</li>
<li>Preferred six (6) months related experience in hotels or customer service training</li>
<li>Must be able to work in team environment</li>
</ul>
<div></div><div><b>EEO Employer</b></div></div>

PEP Experience-Front Desk Agent 3pm-11pm

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our maintenance Team Member!</b><br>
<b>
</b><br>
<b>The maintenance Team Member is responsible for the maintenance and repair of the building and infrastructure including HVAC system and equipment throughout the hotel. This would include: ongoing preventative maintenance projects, renovations, plumbing, painting, sheetrock work, electrical and carpentry. This position may also require the completion of custodial work as necessary while providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security &amp; liability measures to protect the assets of the hotel and the Company.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div><div></div><div><b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Ability to identify maintenance and repair issues and initiate work orders.</li>
<li>Reports and follows up on maintenance deficiencies.</li>
<li>Complete work orders and all necessary assigned repairs</li>
<li>Performs preventive maintenance and maintains mechanical logs in an organized manner.</li>
<li>Resolves guest&rsquo;s problems and handles all guest requests in a timely manner and according to hotel standards.</li>
<li>Complete the duty rounds checklists and corrects noted problems.</li>
<li>Responsible for correct use of office equipment, EMS system and Life Safety Systems, (training provided).</li>
<li>Willing to be cross-trained in all aspects of the department.</li>
<li>Carries out policies and procedures set forth by the Center.</li>
<li>Initiates and maintains effective communication with operational areas.</li>
</ul>
<div><br>
<b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Previous experience or training in a similar role preferred.</li>
<li>Must be organized and have good time management skills.</li>
<li>Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.</li>
<li>Must have basic computer skills.</li>
<li>Must be able to take direction, understand and carry out instructions given.</li>
<li>Must have the ability to comply in standardized situations with only occasional or no variables.</li>
<li>Must be able to work flexible shifts.</li>
<li>Must have excellent customer service skills.</li>
<li>Must be able to work without constant supervision.</li>
</ul>
<div><br>
<b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee will be required to stand or walk for long periods of time; use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear; and stoop, kneel, crouch, or crawl.</li>
<li>Must be able to at various heights on ladders, roofs etc.</li>
<li>May be routinely required to lift and/or move weight up to 50 pounds, and move or lift weight in excess of 50 pounds using the proper equipment and resources.</li>
<li>Must be capable of effectively using close vision, distance vision, and color vision.</li>
<li>Ability to operate in physically stressful situations</li>
</ul>
<div></div><div><b>WORK ENVIRONMENT:</b></div>
<ul><li>While performing the duties of this job, the employee often works near moving mechanical parts.</li>
<li>The noise level in the work environment is usually moderate, but could become loud from time to time.
</li><li>Must be able to work routinely with various chemicals, cleaning supplies, paint and painting solutions in conjunction with the proper use of safety supplies and equipment.</li>
<li>May be frequently exposed to dust or mold.</li>
<li>Assigned work may be indoors and /or outdoors and in possible inclement weather.</li>
<li>During winter months may be required to shovel snow.</li>
</ul>
<div></div><div><b>QUALIFICATION STANDARDS:</b></div>
<ul><li>High school education or equivalent is required. Some college preferred.</li>
<li>Preferred 1 year related experience or training.</li>
<li>Must be able to work well in team environment</li>
</ul>
<div></div><div><b>EEO Employer</b></div></div>

Maintenance

<div><div>PMC is hiring Valey Attendants to provide guest service at hotels, restaurants, and events. Perfect for those who enjoy working outdoors, staying active, and earning tips.</div>
<div></div><div><b>What You'll Do:</b></div>
<ul><li>Greet guests and provide friendly service</li>
<li>Safely park and retrieve vehicles</li>
<li>Assist with directions and/or luggage</li>
<li>Perform basic vehicle inspections</li>
<li>Keep valet areas clean and organized</li>
</ul><div><b>Requirements:</b></div>
<ul><li>Valid driver's license (acceptable record)</li>
<li>Ability to pass a background check</li>
<li>Reliable transportation</li>
<li>Customer service experience preferred</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Stand/walk/run for extended periods</li>
<li>Lift up to 50 pounds</li>
<li>Work outdoors in various weather</li>
</ul><div><b>Pay and Benefits</b></div>
<ul><li>Overtime where applicable</li>
</ul><div><b>Benefits (Eligibility-Based:</b></div>
<ul><li>Medical, Dental, Vision</li>
<li>401(k), PTO, Paid Training</li>
<li>Tuition Assistance</li>
<li>Employee Discounts</li>
<li>Growth opportunities</li>
</ul>
<div></div><div><b>Parking Management Company is an Equal Opportunity Employer.</b></div></div><div></div>

Hotel Valet Attendant

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!</b><br>
<b>
</b><br>
<b>Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security &amp; liability measures to protect the assets of the hotel and the Company.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Maintain professional dress and conduct at all times.</li>
<li>Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.  Follow Brand standards including brand loyalty programs.</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.</li>
<li>Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.</li>
 <li>Inform customers about payment methods and verify that I.D. and payments method match</li>
<li>Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.</li>
<li>Maintain cash bank per policy guidelines. Comply with all accounting procedures.</li>
<li>Consistently adhere to uniform, grooming and appearance standards.</li>
<li>Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions</li>
<li>Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time</li>
<li>Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.</li>
<li>Maintain knowledge of standards and company policies</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.</li>
<li>Understand and operate front office telephone and computer systems.</li>
<li>Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.</li>
<li>Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.</li>
<li>Must be able to work flexible work hours/schedule.</li>
<li>Performs other duties and responsibilities as requested.</li></ul><br>
<div></div>
<div></div><div><b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Previous experience as a hotel Front Desk Agent preferred</li>
<li>Must have excellent communication and organizational skills</li>
<li>Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments</li>
<li>Must be familiar with a computer and be able to type using a computer keyboard</li>
<li>Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.</li>
<li>Ability to apply commonsense understanding to carry out instructions given</li>
<li>Ability to comply in standardized situations with only occasional or no variables</li>
<li>Ability to work flexible shifts</li>
<li>Must have excellent customer service skills</li>
<li>Must be able to work without constant supervision</li></ul><br>
<div></div>
<div></div><div><b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.</li>
<li>May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.</li>
<li>Must be capable of effectively using close vision, distance vision, and color vision.</li>
<li>Able to operate in mentally and physically stressful situations</li></ul><br>
<div></div><div><b>QUALIFICATION STANDARDS:</b></div>
<ul><li>High school education or equivalent is required. Some college preferred.</li>
<li>Preferred six (6) months related experience in hotels or customer service training</li>
<li>Must be able to work in team environment</li></ul><br>
<div></div><div><b>EEO Employer</b></div></div>

Hotel Front Desk Agent

Join Ascent Hospitality Management and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.