Qureos Mentor

ASSA ABLOY Group

<div></div><div><div><b>An Amazing Career Opportunity for a Staff Engineer Dev Test (Biometrics)</b></div>
<div><b>
Location: </b>Cardiff, UK</div>
<div><b>
Job ID: </b>46755</div><br>
<div></div>
<div>
As a <b>Staff Engineer Biometrics Devtest </b>in Cardiff, you will drive the team formation, implementation and maintenance of a robust CI/CD pipeline within HID PACS.</div>
<div>
This is a wide-ranging role, bridging the functions of the DevOps and QA Validation teams.</div><div><div><br>
<div>
<div></div><div><div><div><div><div><div><div><div><div><div><div><div>We are seeking a DevTest professional to establish and maintain a scalable testing framework, deliver CI/CD-enabled automated test environments, and drive the automation of smoke and sanity testing to improve development efficiency and product quality.</div></div></div><br>
</div>
</div></div></div></div></div></div></div></div></div></div></div><div></div><div><b>Who are we?</b></div>
<div>
HID powers the trusted identities of the world&rsquo;s people, places, and things, allowing people to transact safely, work productively and travel freely.</div>
<div>
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo</div><br>
<div></div>
<div><b>
Physical Access Control Solutions (PACS):</b></div>
<div>
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.</div>
<div>
This is more than just a job &ndash; it&rsquo;s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.</div><br>
<div></div>
<div><b>
As our Staff Engineer Dev Test (Biometrics) , you&rsquo;ll support HID&rsquo;s success by:</b>
</div><ul><li>Staff Engineer is seen as a grounded and reliable engineer who is a master of their specific domain.</li>
<li>Capable of owning technical design for projects of moderate complexity and understanding the trade-offs in creating good work/output/product in their field.</li>
<li>They are aware and self-learn industry best practices &amp; trends and have acquired at least one major skill outside of their area of expertise.</li>
<li>As Staff Engineer you will, get a lot done! They are responsible for complex tasks and complete them despite roadblocks, involving other experts as needed to problem solve.</li>
<li>They require little oversight beyond high-level direction and can take a complex scenario, breaking it down into sub-tasks, and completing sub-tasks with relative ease.</li>
<li>This engineer shows initiative beyond completing tasks list; they can identify and suggest areas of future work for themselves and their teams.</li>
<li>The Staff Engineer self-seeks evidence to support their ideas and builds cases for these ideas.</li>
<li>They have end-to-end responsibility for projects of increasing complexity that encompasses more than their own development.</li>
<li>This engineer is known and seen as a technical leader by their peers and works effectively with non-technical members.</li>
<li>Usually works with limited supervision, conferring with the wider team and Supervision as required.</li>
<li>Has latitude for un-reviewed action or decision making.</li>
<li>Able to design and implement a wide range of testing techniques to support a scalable and automated CI/CD environment.</li>
<li>Monitor, triage and resolve CI/CD pipeline test failures.</li>
<li>Design, build and documentation of new CI/CD infrastructure for new features.</li>
<li>Able to identify and liaise with external test facilities to cover test gaps.</li>
<li>Able to communicate test results to both technical and non-technical stakeholders.</li>
<li>Able to project manage and use technical leadership to achieve a team result.</li>
<li>Contributes to project and product planning discussions.</li>
<li>Understands how the product under test operates as part of a wider system.</li>
<li>Plans and scopes interoperability test requirements.</li>
<li>Able to make decisions regarding the Test Environment.</li></ul><br>
<div></div>
<div><b>
Experience/Qualifications</b>
</div><ul><li>Engineering degree or equivalent or suitable experience.</li>
<li>Minimum of +7 years of related industry experience.</li>
<li>Prior experience with designing and carrying out device testing, embedded FW, software testing, or other related testing experience.</li>
<li>Familiarity with software installation and configuration in Windows and Linux environments.</li>
<li>Ability to install and configure computer system hardware components and establish connections to local area networks and back-end processing systems.</li>
<li>Experience with SQL DB queries to validate software recording proper data and ensure participant data ingested properly prior to testing.</li>
<li>Experience in scripting.</li>
<li>Experience with tracking software development using Jira or other similar programs.</li>
<li>Experience of Agile and Lean Methodologies.</li>
<li>Ability to write complex coded test solutions.</li>
<li>Familiar with SBCs (Arduino/Raspberry Pi) and control of sensors/relays/stepper motors.</li>
<li>Familiar with Jenkins, NUnit and scripting.</li>
<li>Experience of Artifactory and Nexus repositories along with Maven and Nuget artifacts management.</li>
<li>Able to specify, design and produce physical test systems &ndash; outsourcing where necessary.</li>
<li>Knowledge of various test/development methodologies such as DDT, BDD, TDD, Acceptance Testing, Unit Testing and Performance/Reliability Testing.</li>
<li>Should have experience of Systems and Systems Integration testing, including End-2-End testing.</li></ul><br>
<div></div>
<div><b>
Preferred Qualifications</b></div>
<ul>
<li>Experience of testing Java applications using JUnit, TestNg, Mockito, and dbUnit.</li>
<li>NUnit test framework.</li>
<li>Scripting languages e.g. Python, Java SDK.</li>
<li>Mercurial and/or Bitbucket version control.</li>
<li>Bluetooth Low Energy protocol.</li>
<li>I2C and SPI protocols.</li>
<li>Windows/Mobile GUI/Application development.</li>
<li>Experience with Secure Elements, RFID, NFC, HCE or Bluetooth technologies is a plus.</li></ul><br>
<div></div>
<div><b>
What we can offer you:</b></div>
<ul>
<li>Competitive salary and rewards package.</li>
<li>Competitive benefits and annual leave offering, allowing for work-life balance.</li>
<li>A vibrant, welcoming &amp; inclusive culture.</li>
<li>Extensive career development opportunities and resources to maximize your potential.</li>
<li>To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.</li></ul><br>
<div></div>
<div><b>
Why apply?</b></div>
<ul>
<li><b>Empowerment:</b> You&rsquo;ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique unique talents, skills, and experiences. You don&rsquo;t need to check all the boxes. If you have most of the skills and experience, we want you to apply.</li>
<li><b>Innovation:</b> You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.</li>
<li><b>Integrity:</b> You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.</li></ul><br>
<div></div>
<div>
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.</div><br>
<div></div>
<div>
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.</div><br>
<div></div>
<div><b>
Immigration Sponsorship Not Available</b></div>
<ul>
<li>Applicants for this position must be currently and legally authorized to reside and work in the hiring country.</li>
<li>HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.</li>
<li>International relocation or remote work arrangements outside of the hiring country will not be considered.</li></ul><br>
<div></div>
<div>
Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.</div><br>
<div></div>
<div>
Information processed by the tool is deleted once the recruiter's review is complete.</div>
<div>
If you believe the tool has not accurately represented your application, you can request direct human review by contacting privacy@hidglobal.com with the subject line &quot;Application Review Request&quot; and the role you applied for.</div><br>
<div></div>
<div><i>
HID is certified as a Great Place to Work in the UK, reflecting employee feedback on trust, collaboration, and workplace culture.</i></div><br>
<div></div>
<div><b>
We make it easier for people to get where they want to go!</b><br>
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go &ndash; without having to think about it.<br>
<br>
When you join our HID team, you&rsquo;ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You&rsquo;ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div>
<div>
 #LI-HIDGlobal</div></div>

Staff Engineer Biometrics DevTest

<div></div><div><div><b>An Amazing Career Opportunity for a Project Engineer!!</b></div>
<div><b>
Location: </b><b>Veldhoven, Netherlands</b></div>
<div><b>
Job ID: 48455</b></div><br>
<div></div>
<div>
The Project Engineer is responsible for organizing and executing activities required to deliver validated IAI systems both internally and at customer sites in line with project planning and quality requirements. The role independently determines installation and commissioning steps to meet customer specifications and company standards. The Project Engineer ensures system performance, quality, and successful customer acceptance. The position involves both hands-on technical work and coordination of installation activities. International travel and on-site work are integral parts of the role.</div><br>
<div></div>
<div><b>
Who are we?</b></div><br>
<div></div>
<div>
IAI industrial systems has been a supplier to the security printing market since 1995. Some of the largest countries in the world have chosen IAI as their preferred partner to help them create passports, identity cards and banknotes with the most advanced security features. Many leading governments, technology partners and enterprises around the world entrust their challenging projects with us, as they value the reliability, accountability and responsibility we deliver. From new levels of protection and productivity for passports and identity cards to novel manufacturing processes and technologies that pave the way to new breakthroughs. We have built our reputation on developing and manufacturing unique systems, which include laser applications, inkjet printing and product handling. Characteristics of our markets are international, business-to-business, investment goods and long-term relations. IAI industrial systems is part of HID Global, a subsidiary of ASSAABLOY.</div><br>
<div></div>
<div>
HID powers the trusted identities of the world&rsquo;s people, places, and things, allowing people to transact safely, work productively and travel freely.
</div><div>We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo</div><br>
<div></div>
<div><b>
Secure Issuance (SI):</b></div>
<div>
Secure Issuance, part of HID Global, offers the world&rsquo;s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries &mdash; from enterprise corporations and government agencies to financial institutions and universities &mdash; have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.</div><div></div><div><br>
<b>
As our </b><b>Project Engineer</b><b>, you&rsquo;ll support HID&rsquo;s success by:</b></div><br>
<div></div>
<ul>
<li>Assembling and installing systems and modules based on drawings, layouts, and documentation
</li><li>Analyzing and resolving mechanical, electrical, and software-related issues during build and testing
</li><li>Configuring and optimizing system processes (e.g. engraving, inkjet, vision, laminating, encoding, optics)
</li><li>Collecting and analyzing test data and validate system performance
</li><li>Executing and supporting factory and site acceptance tests (FAT &amp; SAT)
</li><li>Installing, aligning, and commissioning systems at customer sites internationally
</li><li>Ensuring systems meet quality standards, stability requirements, and customer expectations
</li><li>Providing technical training and instructions to customers
</li><li>Maintaining documentation, test results, and configuration records</li></ul><br>
<div></div>
<div><b>
Your Experience and Background include:</b></div><br>
<div></div>
<ul>
<li>Technical background in mechanical engineering, electrical engineering, or mechatronics
</li><li>Experience with system assembly, testing, and commissioning
</li><li>Ability to read and interpret technical drawings, schematics, and documentation
</li><li>Strong problem-solving skills across mechanical, electrical, and software domains
</li><li>Willingness to travel internationally and work on-site at customers
</li><li>Strong communication skills in English (written and spoken)
</li><li>Ability to work independently and organize work effectively</li>
<li>Experience in machine building or high-tech system integration
</li><li>Knowledge of production processes such as inkjet, laser, vision, or motion systems
</li><li>Experience with FAT/SAT execution and customer interaction
</li><li>Experience in leading or coordinating small teams
</li><li>Familiarity with risk analysis (FMEA) and engineering documentation processes</li></ul><br>
<div></div>
<div><b>
What we can offer you:</b></div><br>
<div></div>
<ul>
<li>Competitive salary and rewards package</li>
<li>Competitive benefits and annual leave offering, allowing for work-life balance</li>
<li>A vibrant, welcoming &amp; inclusive culture
</li><li>Extensive career development opportunities and resources to maximize your potential</li>
<li>To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds</li></ul><br>
<div></div>
<div><b>
Why apply?</b></div><br>
<div></div>
<ul>
<li><b>Empowerment:</b> You&rsquo;ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don&rsquo;t need to check all the boxes. If you have most of the skills and experience, we want you to apply</li>
<li><b>Innovation:</b> You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers</li>
<li><b>Integrity:</b> You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted</li></ul><br>
<div></div>
<div>
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.</div><br>
<div></div>
<div>
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.</div><br>
<div></div>
<div>
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.</div><br>
<div></div>
<div><b>
We make it easier for people to get where they want to go!</b><br>
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go &ndash; without having to think about it.<br>
<br>
When you join our HID team, you&rsquo;ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You&rsquo;ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div>
<div>
 #LI-HIDGlobal</div></div>

Project Engineer

<div></div><div><div>Role Summary</div>
<div>
We are looking for a proficient RPA Automation with strong hands-on experience in UiPath and test automation. The ideal candidate will be responsible for designing, developing, and maintaining scalable automation solutions while leveraging UiPath Test Suite to ensure high-quality and reliable implementations.</div>
<div>
Key Responsibilities</div>
<ul><li>Design, develop, test, and deploy RPA solutions using UiPath</li>
<li>Build reusable components and automation frameworks for scalability</li>
<li>Develop and maintain automated test scripts using UiPath Test Suite</li>
<li>Perform unit, integration, and regression testing for automation workflows</li>
<li>Analyze business processes to identify automation opportunities</li>
<li>Collaborate with business analysts and stakeholders to gather and refine requirements</li>
<li>Maintain, enhance, and troubleshoot existing automation solutions</li>
<li>Implement robust exception handling, logging, and monitoring mechanisms</li>
<li>Adhere to RPA best practices, governance, security, and compliance standards</li>
</ul><div>Required Skills &amp; Experience</div>
<ul><li>5&ndash;8 years of experience in RPA development</li>
<li>Strong expertise in UiPath Studio, Orchestrator, and Robots</li>
<li>Hands-on experience with UiPath Test Suite /SAP Test Automation</li>
<li>Solid understanding of workflow design, selectors, and debugging techniques</li>
<li>Experience with REFramework</li>
<li>Knowledge of API integrations (REST/SOAP)</li>
<li>Understanding of STLC and defect management</li>
<li>Proficiency in .NET (C#, VB.NET)</li>
<li>Experience with SQL Server / Oracle</li>
<li>Familiarity with Git / Azure DevOps</li>
<li>Strong analytical and problem-solving skills</li>
</ul><div>Preferred Qualifications</div>
<ul><li>UiPath certifications (UCP, Advanced Developer)</li>
<li>Experience with CI/CD pipelines (Azure DevOps, Jenkins)</li>
<li>Exposure to AI/ML (Document Understanding, AI Center)</li>
</ul><div>Test Automation Focus</div>
<ul><li>Develop and manage automated test cases using UiPath Test Manager</li>
<li>Integrate testing into SAP Cloud ALM and other Systems</li>
<li>Validate workflows through automation</li>
<li>Manage test data and environments</li>
<li>Track and report test results and defects</li>
</ul><div>Soft Skills</div>
<ul><li>Strong communication and stakeholder management</li>
<li>Ability to work independently and in teams</li>
<li>Attention to detail and quality</li>
<li>Adaptability in fast-paced environments</li>
</ul><div>Additional Details</div>
<ul><li>Location: Chennai</li>
<li>Employment Type: Full-Time</li>
</ul><div>Nice-to-Have Domain Experience</div>
<ul><li>Test Automation</li>
<li>Process Automation</li></ul><br>
<div></div>
<div><b>
We are the ASSA ABLOY Group</b><br>
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces &ndash; physical and virtual &ndash; safer, more secure, and easier to access.</div>
<div>
As an employer, we value results &ndash; not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</div>
<div>
As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div></div>

Senior Test Engineer

<div></div><div><p><b>Test Engineer Industrialisation / Serien&uuml;berleitung (m/w/d)</b></p>
<p><b>
Standort: Waldb&uuml;ttelbrunn | Bereich: Test Engineering / Serien&uuml;berleitung | Vollzeit</b></p><br>
<p></p>
<p>
Als <b>Test Engineer Industrialisation / Serien&uuml;berleitung (m/w/d)</b> stellst Du sicher, dass unsere Produkte zuverl&auml;ssig und in hoher Qualit&auml;t in die Serienfertigung &uuml;berf&uuml;hrt werden. Du arbeitest eng mit Entwicklung, Qualit&auml;t und Produktion zusammen, testest Systeme, analysierst Fehler und tr&auml;gst entscheidend zur technischen Absicherung unserer L&ouml;sungen bei.</p><br>
<p></p>
<p><b>
Wie Du uns unterst&uuml;tzt:</b></p>
<ul>
<li>Mitwirkung bei Planung, Steuerung und Nachverfolgung von Serien&uuml;berleitungs- und Testaktivit&auml;ten f&uuml;r Hardware-, Firmware- und Softwaresysteme</li>
<li>Eigenst&auml;ndige Durchf&uuml;hrung, Auswertung und Dokumentation von Tests zur Validierung und Qualit&auml;tssicherung</li>
<li>Analyse von Fehlerbildern sowie Unterst&uuml;tzung bei Ursachenanalyse und nachhaltiger Fehlerbehebung</li>
<li>Umsetzung und Tracking von Ma&szlig;nahmen zur technischen und qualitativen Absicherung der Serienreife</li>
<li>Enge Abstimmung mit Entwicklung, Qualit&auml;t und Produktion sowie externen Partnern</li>
<li>Unterst&uuml;tzung bei regulatorischen Anforderungen und Zertifizierungen</li><br>
</ul>
<p><b>Was Du mitbringst:</b></p>
<ul>
<li>Technischer Hintergrund (z. B. Ausbildung oder Studium in Elektrotechnik, Informatik, Mechatronik oder vergleichbar)</li>
<li>Interesse an technischen Systemen (Hardware, Firmware und Software)</li>
<li>Erste Erfahrung im Testen, Validieren oder im technischen Umfeld ist von Vorteil, aber keine Voraussetzung</li>
<li>Analytische, strukturierte und eigenst&auml;ndige Arbeitsweise</li>
<li>Teamf&auml;higkeit und Freude an interdisziplin&auml;rer Zusammenarbeit</li>
<li>Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift</li><br>
</ul>
<p>Optional</p>
<ul>
<li>Kenntnisse im Bereich normativer oder regulatorischer Anforderungen</li>
<li>Interesse an Compliance- und Zertifizierungsthemen</li></ul><br>
<p></p>
<p><b>
Was Dich bei uns erwartet:</b></p>
<ul>
<li>Eine verantwortungsvolle T&auml;tigkeit in einem mittelst&auml;ndischen Unternehmen &ndash; eingebettet in einen internationalen Konzern</li>
<li>Eine wertsch&auml;tzende Unternehmenskultur mit Duz-Kultur auf Augenh&ouml;he und famili&auml;rer Atmosph&auml;re</li>
<li>Moderner, sicherer Arbeitsplatz mit gro&szlig;em Gestaltungsspielraum und Offenheit f&uuml;r Deine Ideen</li>
<li>Intensive Einarbeitung durch ein motiviertes, dynamisches Team</li>
<li>Flexible Arbeitszeiten, M&ouml;glichkeit zu Mobile Work und 30 Tage Urlaub</li>
<li>Unterst&uuml;tzung Deiner pers&ouml;nlichen &amp; fachlichen Weiterentwicklung</li>
<li>Betriebliche Altersvorsorge</li>
<li>Corporate Benefits, Fahrrad-Leasing und ein Mitarbeiterempfehlungsprogramm</li>
<li>Gute Verkehrsanbindung und ausreichend Parkpl&auml;tze</li>
<li>Gemeinsame Firmenevents wie Sommerfest und Weihnachtsfeier</li></ul><br>
<p></p>
<p><b>
Wenn Du dich angesprochen f&uuml;hlst:</b></p>
<p>
Wir freuen uns &uuml;ber Deine Online‑Bewerbung &uuml;ber den &bdquo;Bewerben‑Button&ldquo;. Um sicherzustellen, dass alle personenbezogenen Daten zu jeder Zeit gesch&uuml;tzt sind, ber&uuml;cksichtigen wir keine Bewerbungen, die per E‑Mail oder Post bei uns eingehen.</p><p><br>
Deine Ansprechpartnerin ist <b>Frau Andrea Eisele</b>.</p><p><br>
<b>
Uhlmann &amp; Zacher GmbH | Gutenbergstra&szlig;e 2&ndash;4 | 97297 Waldb&uuml;ttelbrunn | 0931 / 40672‑70</b></p><div><b>
&Uuml;ber Uhlmann &amp; Zacher</b></div><br>
<div></div>
<div>
Uhlmann &amp; Zacher steht seit vielen Jahren f&uuml;r innovative elektronische Schlie&szlig;systeme &ndash; entwickelt und gefertigt in Waldb&uuml;ttelbrunn. Unsere regionale Verankerung pr&auml;gt unsere Kultur: kurze Wege, ein wertsch&auml;tzendes Miteinander und eine offene, famili&auml;re Atmosph&auml;re. Wir legen gro&szlig;en Wert auf gegenseitiges Vertrauen, Teamgeist und die Freiheit, eigene Ideen einzubringen und Verantwortung zu &uuml;bernehmen.</div><br>
<div></div>
<div><b>
Teil der ASSA ABLOY Group</b></div><br>
<div></div>
<div>
Als Unternehmen der ASSA ABLOY Group profitieren wir zugleich von der St&auml;rke eines internationalen Marktf&uuml;hrers mit weltweit rund 63.000 Mitarbeitenden. Das gibt uns Zugriff auf globales Know-how, moderne Technologien und vielf&auml;ltige Entwicklungsm&ouml;glichkeiten &ndash; und verbindet unsere regionale N&auml;he mit internationalen Perspektiven.</div><br>
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Let&rsquo;s create a safer and more open world &ndash; together!</b></div></div><div></div>

Test Engineer Industrialisation / Serienüberleitung (m/w/d)

<div></div><div><div><b>Job Summary</b></div><br>
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The Technical Service Manager is responsible for leading the delivery of high-touch, expert-level technical support for a premium luxury hardware brand. This role oversees technical operations, escalations, and product expertise while ensuring service levels and performance standards are consistently achieved across all customer interaction channels. This role partners cross-functionally with Engineering, Product Management, Sales, Quality, and Marketing to resolve complex issues, influence product improvements, and support successful product launches, while driving operational excellence and customer satisfaction.</div><br>
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Primary Duties and Responsibilities</b></div><br>
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(40%) Service Level Management &amp; Operational Performance
</b></div><ul><li>Own and manage service levels (SLAs) across phone, email, chat, and case management channels</li>
<li>Monitor daily/weekly/monthly performance for response time, resolution time, and backlog levels</li>
<li>Drive improvements in queue health, staffing alignment, and workload balancing</li>
<li>Provide performance reporting and actionable insights to leadership</li></ul><br>
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(20%) Team Leadership &amp; Development
</b></div><ul><li>Serve as the highest-level escalation point for complex technical issues
</li><li>Oversee Tier II/III support processes to ensure timely and accurate resolutions
</li><li>Define troubleshooting standards for installation, repair, and product application
</li><li>Partner with Engineering and Quality to resolve root causes and systemic issues</li></ul><br>
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(20%) Product Knowledge &amp; Training Strategy
</b></div><ul><li>Develop and execute technical training for customer care, sales, and partners
</li><li>Maintain product knowledge resources and documentation
</li><li>Ensure team expertise across mechanical, electronic, and smart hardware solutions</li></ul><br>
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(20%) Cross-Functional Collaboration &amp; Sales Support</b></div>
<ul>
<li>Own and maintain technical documentation, troubleshooting guides, and escalation workflows</li>
<li>Analyze trends in escalations to identify root causes and recommend improvements</li>
</ul><ul><li>Provide technical consultation for field sales and partners
</li><li>Serve as a subject matter expert for luxury hardware solutions and product selection in high end / complex applications</li></ul><br>
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Education and Experience Profile</b></div><br>
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<ul>
<li>5&ndash;8+ years of experience in technical support, customer service, or product-focused roles
</li><li>2&ndash;4+ years of leadership experience (supervisor, lead, or manager level) with direct responsibility for team performance and outcomes
</li><li>Proven experience managing technical escalations and complex customer issues
</li><li>Experience working with mechanical and/or electronic hardware products preferred
</li><li>Demonstrated ownership of service levels, queue performance, or operational metrics in a contact center or service environment</li></ul><br>
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Required Skills</b></div><br>
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<ul>
<li>Advanced troubleshooting and problem-solving capabilities across mechanical and electronic hardware systems
</li><li>Strong understanding of product applications, installation processes, and technical diagnostics
</li><li>Ability to manage and resolve complex technical escalations with sound judgment and accuracy
</li><li>Proficiency in CRM platforms (Salesforce preferred) and service management tools</li>
<li>Proven ability to lead, coach, and develop high-performing technical service teams
</li><li>Strong performance management skills, including driving accountability to service levels (SLAs) and quality standards
</li><li>Ability to prioritize, delegate, and manage multiple workflows in a fast-paced environment
</li><li>Experience building a culture of continuous improvement and operational excellence</li></ul><br>
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Work Environment</b></div><br>
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<li>Fast-paced, customer-focused environment with high visibility across the business
</li><li>Regular interaction with internal teams, external partners, and customers
</li><li>May require occasional travel for training, product launches, or field support</li></ul><br>
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</div><div>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</div><br>
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ASSA ABLOY is an Equal Employment Opportunity employer.</div><div></div><div><br>
</div><div><b>We are the ASSA ABLOY Group</b><br>
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces &ndash; physical and virtual &ndash; safer, more secure, and easier to access.</div>
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As an employer, we value results &ndash; not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</div>
<div>
As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div></div>

Technical Service Manager

<div></div><div><div>As a Service Dispatcher for National Accounts at Door Systems ASSA ABLOY, you will play a pivotal role in ensuring the efficient coordination of service requests and the delivery of exceptional service to our customers. You will be responsible for managing service requests, dispatching technicians and subcontractors, and maintaining clear communication channels to meet service level agreements. If you are a detail-oriented, organized, and customer-focused individual, we encourage you to apply for this position.</div><br>
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Responsibilities </b>(including, but not limited to):</div>
<ul>
<li><b>Dispatch Services:</b> Efficiently allocate service requests to field based on their skills, location, and availability. For Nationwide service customers.</li>
<li><b>Customer Interaction:</b> Communicate with customers to schedule service appointments, provide updates on technician arrival times, and address any concerns or inquiries.</li>
<li><b>Route Optimization:</b> Plan and optimize technician routes to minimize travel time and fuel costs, ensuring timely service delivery.</li>
<li><b>Data Entry:</b> Accurately record and maintain service request information, schedules, and service status in our database.</li>
<li><b>Emergency Response:</b> Respond promptly to emergency service requests and coordinate the immediate dispatch of technicians to critical situations.</li>
<li><b>Team Collaboration:</b> Collaborate closely with service technicians, management, and other team members to ensure seamless service delivery.</li>
<li><b>Problem Solving:</b> Resolve scheduling conflicts, customer complaints, and other service-related issues in a professional and timely manner.</li>
<li><b>Quality Assurance:</b> Monitor service quality and customer satisfaction, seeking opportunities for improvement.</li></ul><br>
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<div><b>
Qualifications</b></div>
<ul>
<li>High school diploma or equivalent (associate's degree or relevant certification is a plus).</li>
<li>Proven experience in a service dispatch or customer service role.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Comfort in working in extremely face paced environment</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Proficiency in using dispatch software and office productivity tools.</li>
<li>Familiarity with geographical mapping and routing tools.</li>
<li>Ability to remain calm and make decisions in high-pressure situations.</li>
<li>Customer-focused with a strong commitment to delivering outstanding service.</li></ul><br>
<div></div>
<div><b>
We are the ASSA ABLOY Group</b><br>
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces &ndash; physical and virtual &ndash; safer, more secure, and easier to access.</div>
<div>
As an employer, we value results &ndash; not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</div>
<div>
As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div></div>

National Accounts Service Dispatcher

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   Would you like to bring your supply chain expertise to our team?
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   Join our team in K&uuml;&ccedil;&uuml;k&ccedil;ekmece / &Idot;stanbul and enjoy a collaborative culture that will enable you to build a career you can be proud of!
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   What do we expect from this role?
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   Assist in coordinating inbound and outbound shipments.
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   Communicate with freight forwarders, customs brokers, and suppliers.
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   Prepare and maintain shipping documents and records.
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   Track shipments and update internal systems accordingly.
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   Support inventory control and warehouse coordination.
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   Ensure compliance with international trade and customs regulations.
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   Collaborate with internal departments to ensure timely deliveries.
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  </li>
 </ul>
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  <strong>
   What is required for this role?
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Logistics, International Trade, Business, or related field.
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   Experience in logistics, supply chain, or a related area.
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   Strong written and verbal communication skills in English (mandatory).
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   Proficiency in MS Office (Excel, Word, Outlook); ERP experience is a plus.
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   Strong organisational skills and attention to detail.
  </li>
  <li>
   Ability to work in a fast-paced, team-oriented environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We are the ASSA ABLOY Group
  <br/>
  <br/>
 </strong>
 Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces &ndash; physical and virtual &ndash; safer, more secure, and easier to access.
 <br/>
 <br/>
 As an employer, we value results &ndash; not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
 <br/>
 <br/>
 As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
</div>


Supply Chain Specialist

Join ASSA ABLOY Group and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.