Qureos Mentor

Associa

With more than 300 branch offices across North America, Associa is building the future of community for over 7.5 million residents worldwide. Their team of over 15,000 professionals leads the industry with unmatched education, expertise, and innovation. For over 45 years, Associa has positively impacted communities, providing property management, accounting services, and community management solutions.

<div><p>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.<br>
</p><br>
<br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
A Community Manageris responsible for providing the overall supervision of a communityassociation. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.</p>
<p></p>
<p>Duties include but not limited to:</p>
<p></p>
<ul><li>Supervise the operation and administration of the Association in accordance with managementagreement and the Association's policies and procedures.</li>
<li>Acts as or oversee the primary liaison with the Association Board of Directors and homeownersas needed.</li>
<li>Perform/Direct administrative and management duties as requested by the Board of Directorsand in accordance with the management agreement.</li>
<li>Ensure Associa community management tools are being effectively developed and utilized suchas annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes,committee charters, procurement procedures, FY operating budget, etc.</li>
<li>Review monthly financial reports and ensure management summary is submitted to theassociation Board of Directors.</li>
<li>Provide and/or oversee recommendations to the Association Board of Directors andcommittees regarding major capital expenditures as required to maintain the desiredcommunity appearance and operation.</li>
<li>Monitor corporate and client delinquency rates and collections process for account portfolio.</li>
<li>Attend Board meetings per the management agreement and community events as needed.</li>
<li>Prepare Board packages according to established time frames.</li>
<li>Ensure Board of Directors is aware of legal actions involving the Association.</li>
<li>Maintain unit and contract files relating to the operations of the Association.</li>
<li>Assist Board of Directors/ARB with architectural review process and/or routine inspections asnecessary.</li>
<li>Responsible for maintenance of C3 data base, including updating resident information.</li>
<li>Responsible for routine and special project vendor management including procurement as wellas performance evaluation as contracted.</li>
<li>Responsible for oversight of Associa staff as contract provides.</li>
<li>Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.</li>
<li>Oversee the AP process in accordance with Associa home office processes and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Salary Range</b></p>
<p>
65,000 - 75,000 per year</p>
<h2 class="jobSectionHeader"><b>Requirements</b></h2><ul>
<li>Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.</li>
<li>Knowledge of communities/property/real estate and homeowners associations.</li>
<li>Knowledge of the role of the association board, the Community Association Manager, and howthose roles interface with the requests of homeowners.</li>
<li>Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)at a proficient level.</li>
<li>Knowledge of conflict resolution techniques at a proficient level.</li>
<li>Professional communication skills (phone, interpersonal, written, verbal, etc.)</li>
<li>Professional customer service skills.</li>
<li>Self-motivated, proactive, detail oriented and a team player.</li>
<li>Time management and time critical prioritization skills.</li>
<li>Associates Degree Required</li>
<li>Bachelor&rsquo;s Degree Preferred</li>
<li>0 &ndash; 3 years of Community Association experience</li>
<li>Industry Specific Certification</li>
<li>Location Specific License</li>
<li>Travel may be required</li>
<li>Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities and outside activities.</li>
<li>Overtime may be requiredFrequent social interaction</li></ul><br>
<br>
<br>
<p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

Community Association Manager

<div><p>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.<br>
</p><br>
<br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.</div>
<div></div>
<div><b>What do we offer?</b></div>
<div></div>
<div>Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.</div>
<div></div>
<div>Employment Type: Full Time</div>
<div></div>
<div>Compensation: $80,000 to $85,000 depending on experience</div>
<div></div>
<div>Location:7901 Stoneridge Dr Suite 207, Pleasanton, CA 94588</div>
<div></div>
<div><b>How</b><b>will you</b><b>make an impact?</b></div>
<div></div>
<div>The Community Association Manager (CAM) helps thecompany grow by:</div>
<div></div>
<ul><li>Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.</li>
</ul><ul><li>Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.</li>
</ul><ul><li>Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.</li>
</ul><ul><li>Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.</li>
</ul><ul><li>Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunity'sappearance and operation.</li>
</ul><ul><li>Otherduties as assigned</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><ul>
<li>Proficiencyin Microsoft Office (word, excel, outlook)</li>
</ul><ul><li>Experience in Community Management,customer service,hospitalityor other related industry</li>
</ul><ul><li>Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).</li>
</ul><ul><li>Proficient in Customer Service and conflict resolution</li>
</ul><ul><li>Able to work effectively with others in person and in groupsetting</li>
</ul><ul><li>Able to prioritize, manage time, and meet deadlines.</li>
</ul>
<p></p><p>#LI-WB1</p><br>
<br>
<br>
<p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

<div><p>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.<br>
</p><br>
<br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p>
<p>
CAMS is part of the Associa family.</p>
<p></p>
<p>Are you looking to join a company that values a supportive culture, inclusion, and growth? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people come first, and this idea is at the core of everything we do. At CAMS you will be immersed in a company that is technologically advanced and team-oriented.</p>
<p></p>
<p>CAMS is on the search for a full-time Assistant Community Association Manager to aid in the daily operations of the Raleigh, NC office. The position will be heavily involved in assisting with the management of HOA communities.</p>
<p></p>
<p>Prior Home Owner Association or property management experience is preferred.</p>
<p></p>
<p>The position hours are Monday-Friday 8:00 am-5:00 pm. Pay is $21.00-22.00 hourly based on experience and qualifications.</p>
<p></p>
<p><b>Responsibilities</b></p>
<ul>
<li>Assist Community Managers in all aspects of the job</li>
<li>Greet, welcome and direct clients that come into the office</li>
<li>Provide administrative support</li>
<li>Assist with communication to community boards of directors</li>
<li>Schedule and prepare for regular board meetings</li>
<li>Maintain communication with homeowners</li>
<li>Respond to homeowner needs</li>
<li>Assist in the analysis of monthly financial reports, learn to create variance reports for the boards of directors</li>
<li>Contribute to monthly management reports</li>
<li>Contact vendors for community maintenance and special projects</li>
<li>Attend regular meetings with the management firm</li>
<li>Other items as needed</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><ul>
<li>Excellent communication skills</li>
<li>Excellent time management skills</li>
<li>Must be proficient in Microsoft office applications (Word, Excel, Outlook)</li>
<li>Ability to multi-task</li>
<li>Must be detail-oriented</li>
<li>Ability to learn on the job</li>
<li>Some general accounting/financial knowledge</li>
</ul>
<p><b>Benefits Package</b></p>
<ul>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Comprehensive medical, dental, and vision plans are available</li>
<li>401(k)</li>
<li>Life Insurance</li>
<li>Short-term Disability</li>
<li>Long-term Disability</li>
<li>Accident coverage</li>
<li>Critical Illness coverage</li>
<li>Employee Assistance Program</li></ul><br>
<br>
<br>
<p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

Assistant Community Association Manager

<div><div><p>The Administrative Assistant will assist customers with any troubles or inquiries that they might have. Must possess a service-oriented attitude, as well as a friendly and personable attitude. This is a full-time position in Troy, MI.</p>
<p>
Hours: Monday - Friday 8:30 am - 5:00 pm EST (some overtime by be required)</p>
<p><b>
Job Duties and Responsibilities</b></p>
<p>
Duties include but are not limited to:</p>
<ul>
<li>Coordinate with customers to resolve any billing inquiries.</li>
<li>Act as the first point of contact for customers seeking help with products or technical issues.</li>
<li>Provide troubleshooting and technical assistance to customers.</li>
<li>Assess the customer's needs and translate into solutions.</li>
<li>Ability to understand and explain a customer's account balance and to provide the means for them to make any necessary changes to their payment processes</li>
<li>Can understand and explain the processes of the Homeowners Association to a customer.</li>
<li>Calmly assist customers in emergency situations by coordinating contact to other personnel and vendors.</li>
<li>Assist vendors with invoices and other questions</li>
<li>Ability to utilize the Associa website from both Homeowners and Community Archives sides.</li>
<li>To make necessary changes to Association Facts in proprietary database when updates are necessary to ensure information is accurate</li>
<li>Must have prior customer service experience and be able to handle stress.</li>
<li>Update and file association documents for Community Managers.
</li><li>Assist in preparing annual disclosure packages, annual meeting notifications, and annual<br>
financial statement packages for all homeowners and arrange bulk mailing of same within<br>
the time frames set by state statute or governing documents.</li>
<li>Update homeowner and association information in C3 and shared files.</li>
<li>Process and distribute incoming and outgoing mail for the office and Associations.</li>
<li>Process print jobs, scanning and faxing as general office support when needed.</li>
<li>Assist Community Manager with ARB (Architectural Review Board) application processing<br>
and perform on-site community inspections as necessary.</li>
<li>Assist with issuing of key fobs, pool passes and processing access keys.</li>
<li>Other duties as assigned.</li>
</ul></div>Requirements:
<div>1 <ul><li>- 3 years of call center, customer service, high call volume or directly related experience</li>
<li>Knowledge of general office equipment (copier, fax, phone systems, etc.).</li>
<li>Knowledge of conflict resolution techniques at a proficient level.</li>
<li>Professional communication skills (phone, interpersonal, written, verbal, etc.).</li>
<li>Professional customer service skills.</li>
<li>Self-motivated, proactive, detail oriented and a team player.</li>
<li>Time management and time critical prioritization skills.</li></ul></div></div>

Administrative Assistant

<div><p>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.<br>
</p><br>
<br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
Are you a skilled and dedicated maintenance professional looking to make a tangible impact on residential communities? Join Associa as a Maintenance Technician and contribute to the upkeep and functionality of our managed properties. We are seeking a reliable individual with a passion for ensuring a safe and well-maintained living environment for our residents. The beautiful residential community is located in Orlando, FL for a <b>temporary, full-time schedule</b>.</p>
<p></p>
<p></p><p><b>How Our Employees Make an Impact?</b></p>
<p>
Our Maintenance Technicians play a crucial role in enhancing the quality of life for our residents and the value of their properties by:</p>
<ul>
<li>Perform routine preventive maintenance to ensure that building systems operate efficiently and that the physical condition of buildings do not deteriorate.</li>
<li>Perform maintenance tasks such as carpentry, painting, plumbing and electrical repairs to ensure that the building is properly maintained.</li>
<li>Clean and repair building fixtures including lights, locks, windows, doors, screens, walls, floors, gutters and drains.</li>
<li>Operate and perform routine maintenance and repairs on systems &amp; equipment as needed.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Requirements:</b></p>
<ul>
<li>Must be able to communicate effectively with internal and external customers and clients</li>
<li>Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)</li>
<li>Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)</li>
<li>Knowledge of OSHA worksite and personal safety requirements.</li>
<li>Knowledge of State or local governmental safety requirements.</li>
<li>May be required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)</li>
<li>Ability to safely operate, climb and perform work on ladders (1-2 stories) &ndash; 24-28ft.</li>
<li>Ability to operate smartphone &amp; email (day-to-day operations, basic communication/monthly expense reports)</li>
<li>Must be able to operate a vehicle from one location to another</li>
<li>Must be able to lift and carry up to 20 pounds on a frequent basis.</li>
3 <li>- 5 years of directly related or closely related experience</li>
</ul>
<p>LI-MA1</p><br>
<br>
<br>
<p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

Onsite Maintenance Technician

<div><p>Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as the Onsite Administrative Assistant to be the face of our office to be at the front desk and contribute to the efficient operations of our branch office located in Longwood, FL. We are seeking a dedicated individual to provide essential administrative support to our property management team.</p>
<p>
</p><p><b>What We Offer?</b></p>
<p>
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.</p>
<p>
</p><p><b>Schedule and Compensation?</b></p>
<p>
This is a full-time (40 hours) position during business hours, Monday - Friday. With a compensation of $17.00 -18.00 per hour, based on experience.
</p><p></p><p><b>How Our Employees Make an Impact:</b></p>
<p>
Our Receptionists are the heart of our property management operations and the face of our branch, making a significant impact through:</p>
<ul>
<li>Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.</li>
<li>Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.</li>
<li>Maintain accurate records, prepare reports, and assist with documentation to support effective property management.</li>
<li>Manage calendars, schedule appointments, and coordinate meetings to optimize the team's productivity.</li>
<li>Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service.</li>
</ul>Requirements:
<p><b>Requirements:</b></p>
<ul>
<li>Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.</li>
<li>Professional customer service and communication skills.</li>
<li>Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.</li>
<li>Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.</li>
<li>Able to work effectively with others in person and in group setting</li>
<li>Able to prioritize, manage time, and meet deadlines.</li>
<li>Able to interpret verbal and/or written instructions at a proficient level.</li>
<li>High School Diploma or GED Required</li>
<li>At least one year of directly related or closely related experience</li>
</ul>
<p>#LI-MA1</p></div>

Onsite Administrative Assistant / Front Desk

<div><p>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.<br>
</p><br>
<br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p>
<p>
CAMS is part of the Associa family.</p>
<p></p>
<p>CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people come first, and this idea is at the core of everything we do. At CAMS you will be immersed in a company that is fast-forward and team-oriented.</p>
<p>
CAMS is currently on the search for an On-site Community Manager to manage an association in the Mount Pleasant, SC area.</p>
<p>
As an on-site Community Manager, you will build relationships with your board of directors and work to provide them with the guidance and management oversight necessary for their association. Our managers are supported by a team of specialists dedicated to assisting the general membership of communities, allowing you to focus your efforts on larger projects and delivering the superb service for which we are so proudly known.</p>
<p></p>
<p><b>Responsibilities</b></p>
<ul>
<li>Maintain communication with the community board of directors</li>
<li>Schedule and prepare for regular board meetings</li>
<li>Maintain communication with homeowners</li>
<li>Respond to homeowner needs</li>
<li>Prepare and present the annual budget to the board of directors</li>
<li>Analyze monthly financial reports, and create variance reports for the board of directors</li>
<li>Create monthly management reports</li>
<li>Contact and coordinate vendors for community maintenance and special projects</li>
<li>Oversee daily operations of the HOA</li>
<li>Attend regular meetings with the management firm</li>
<li>Supervise administrative and maintenance staff where applicable</li>
</ul>
<p><b>Other Duties</b></p>
<ul>
<li>Manage all short and long-term objectives and goals of the HOA</li>
<li>Collaborate with Board of Directors on writing and editing HOA Newsletters</li>
<li>Develop and Recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees</li>
<li>Recommend all third-party service providers and contractors and manage their activity</li>
<li>Recommend aesthetic, maintenance, and safety improvements to the community on a monthly basis.</li>
<li>Manage all communication and interface with the Community Residents.</li>
<li>Attend and contribute to Committee Meetings where applicable, including: Finance, Infrastructure, Landscaping, Marine and Security. Employ the resources of these committees in an efficient manner to formulate and execute strategy. The objective is to guide/drive committees towards excellence.</li>
<li>Supervise the on-site Work Order Process.</li>
<li>Work with all third-party professionals towards accomplishing their objectives, including engineers, legal firms, insurance firms, construction management firms and marketing firms.</li>
<li>Attend monthly Board Meetings and provide a detailed status report on all management activities, both active and inactive.</li>
<li>Recommend and assure for the consistent execution of all Emergency/Storm Management Activity.</li>
<li>In all management efforts, assure for objective and timely follow-up analysis.</li>
<li>Perform other job functions as assigned including personal management of on-site staff.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><ul>
<li>Demonstrated commitment to quality customer service</li>
<li>Formal education or professional work experience in Community Management or related field</li>
<li>Ability to quickly learn new technology</li>
<li>Outstanding written and oral communication skills</li>
<li>Excellent time management skills</li>
<li>Must be proficient in Microsoft office applications (Word, Excel, Outlook)</li>
<li>Ability to adapt to varying tasks</li>
<li>Must be detail-oriented</li>
<li>Ability to create and maintain a budget</li>
<li>Ability to review and analyze financial reports</li>
</ul>
<p><b>Experience</b></p>
<p></p>
<p>Knowledge of and minimum two (2) years working experience in combination within the following disciplines:</p>
<p>
1.Commercial and/or Residential Management/Leasing</p>
<p>
2.Construction/Landscaping Management</p>
<p>
3.Business Management</p>
<p>
4.Fiscal, budgetary and purchasing management</p>
<p>
5.Facilities Management</p>
<p></p>
<p><b>Education</b></p>
<p></p>
<p>High school degree or equivalent. Associates Degree. Business Administration or related helpful. CMCA and AMS desired.</p>
<p></p>
<p><b>Benefits and Salary</b></p>
<p></p>
<p>The salary range for this position is determined by the candidate's qualifications listed above, to be further discussed in the interview process.</p>
<p></p>
<p>The CAMS compensation package includes:</p>
<ul>
<li>Paid Time Off</li>
<li>Company Paid Holidays</li>
<li>Comprehensive medical, dental, and vision plans are available</li>
<li>401(k)</li>
<li>Life Insurance</li>
<li>Employee Assistance Program</li>
<li>Referral Bonus Program &amp; other specified bonus opportunities to be discussed</li></ul><br>
<br>
<br>
<p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

On-site Community Association Manager

Join Associa and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Associa

About Company

Community Association Manager

Community Association Manager

Assistant Community Association Manager

Administrative Assistant

Onsite Maintenance Technician

Onsite Administrative Assistant / Front Desk

On-site Community Association Manager