Qureos Mentor

Associa

<div>Security Operations: oversee the day-to-day security operations of the organization. Act as a liaison between the HOA and the contracted security vendor.

Security Policies: develop, maintain, and monitor security policies and standards.

Security Personnel: oversee the performance of the contracted security staff. Set metrics for compliance with the security goals of the HOA.

Security Plans: create plans for emergencies and crises.

Security Risk Management: conduct risk management audits.

Security Reporting: prepare reports on security issues and HOA policy violations. Forward reports to parties responsible for addressing such issues and violations.

Security Communication: coordinate with local law enforcement and management personnel.

Security Training: ensure security personnel are trained and aware of security best practices. Ensure they are properly licensed and up to date on oCPR/first Aid.

Security Relationships: develop and maintain relationships with residents, board members and management personnel.
Requirements:
Skills:
<ul>
<li>Knowledge of security protocols and procedures</li>
<li>Ability to handle security issues effectively</li>
<li>Ability to analyze information and make decisions</li>
<li>Ability to work well under pressure</li>
<li>Ability to adapt to change</li>
<li>Ability to work collaboratively</li>
</ul>
Education &amp; Experience:
<ul>
<li>Experience in neighborhood security</li>
<li>Education and experience in managing others.</li></ul></div> <div id='job-id'>Job Id: 7NtxPPXXOGAfIlDFYkYqzbSSO0kqFlnn/zsVjamMd+2YZiZbeDLPALjcSJ75cAU7LGAouTIvEs12gahb5+ADPy3W24XdhToeFX73F7ZUj8tMc5N9UN0/Xg8ed6ekEeIFn1E2xFiukF2tiZZxMo8Y0Wye8JXFG3TVvRMJGHyILlFs+Kc+bSorsR7hJhvyVSYNzWvkEfZ3a3c/</div>

Security Operations

<div>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. 
 
 
<h2 class="jobSectionHeader">Job Description</h2>
Are you a skilled and dedicated maintenance professional looking to make a tangible impact on residential communities? Join Associa as a Maintenance Technician and contribute to the upkeep and functionality of our managed properties. We are seeking a reliable individual with a passion for ensuring a safe and well-maintained living environment for our residents.

This position drives to two different locations daily, supporting each community.

Hourly rate: $20

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact?

Our Maintenance Technicians play a crucial role in enhancing the quality of life for our residents and the value of their properties by:
<ul>
<li>Perform routine preventive maintenance to ensure that building systems operate efficiently and that the physical condition of buildings do not deteriorate.</li>
<li>Perform maintenance tasks such as carpentry, painting, plumbing and electrical repairs to ensure that the building is properly maintained.</li>
<li>Clean and repair building fixtures including lights, locks, windows, doors, screens, walls, floors, gutters and drains.</li>
<li>Operate and perform routine maintenance and repairs on systems &amp; equipment as needed.</li>
</ul><h2 class="jobSectionHeader">Requirements</h2><ul>
<li>Must be able to communicate effectively with internal and external customers and clients</li>
<li>Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)</li>
<li>Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)</li>
<li>Knowledge of OSHA worksite and personal safety requirements.</li>
<li>Knowledge of State or local governmental safety requirements.</li>
<li>May be required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)</li>
<li>Ability to safely operate, climb and perform work on ladders (1-2 stories) &ndash; 24-28ft.</li>
<li>Ability to operate smartphone &amp; email (day-to-day operations, basic communication/monthly expense reports)</li>
<li>Must be able to operate a vehicle from one location to another</li>
<li>Must be able to lift and carry up to 20 pounds on a frequent basis.</li>
3 <li>- 5 years of directly related or closely related experience</li></ul> 
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div> <div id='job-id'>Job Id: b4WKaJQSYvsME2In7cfMT5M4Vd8MjrJyKOrfQKrQKdh2dOKODP9HAsLUgKqx7vmS88x2PEzknQfVuzxxBVzMa83JwH0OCTQtm1F9HDX0MiACExDf36nI1AxzdrcEEFX9Yz0QuXQqQjz0V5cYnQ3W1TeVXpgY9LOoeykanqU1EaHXwTsp7xWV9QQkIcYBUXwWkoM02Ww5RpIX0CA3P1Ge3A==</div>

Maintenance Technician

<div>Join us in delivering excellence across every customer touchpoint, where every interaction reflects our commitment to partnership, accuracy, and 5-star performance.

We are seeking an energetic, client-focused Administrative Specialist to join our dynamic SaaS organization supporting multiple brands and over 50 branch locations. This multi-faceted role blends administrative precision with customer advocacy and front-line service support.

As a trusted partner to both internal and external clients, you will manage the accounts receivable process, provide exceptional service support, and ensure efficient operational flow. You will also take ownership of customer interactions, delivering proactive, solution-oriented assistance and striving to exceed expectations with every contact.

If you're passionate about process, customer success, and delivering 5-star service&mdash;and have a strong background in administrative operations and support&mdash;we invite you to join us in driving excellence across our growing enterprise

Customer Advocacy &amp; Support
<ul>
<li>Answer inbound calls, chat messages, web form inquiries, and emails in a professional and timely manner.</li>
<li>Proactively contact customers or internal partners via phone after case submission to acknowledge receipt and confirm understanding of the request.</li>
<li>Own the customer inquiry from start to resolution&mdash;serving as the single point of contact&mdash;ensuring clarity, consistency, and accountability.</li>
<li>Deliver 5-Star Remarkable Service Standards with every interaction, act with empathy, urgency, and accuracy.</li>
<li>Ask satisfied customers for a 5-Star Google review and contribute positively to Net Promoter Score (NPS) goals.</li>
<li>Demonstrate a customer-first mindset in all decisions and communications.</li>
</ul>
Administrative Support &amp; Operations
<ul>
<li>Pick up, scan, and distribute mail daily to appropriate internal departments.</li>
<li>Order and track office supply inventory and prepare related expense reports.</li>
<li>Manage and resolve cases through the Salesforce system within 24&ndash;48 hours of receipt.</li>
</ul>
Accounts Receivable &amp; Check Processing
<ul>
<li>Post checks with precision and scan images to designated departments.</li>
<li>Generate deposit reports to ensure transparency and reconciliation accuracy.</li>
<li>Investigate lost checks, process refund requests, and maintain minimal error rates in AR processes.</li>
</ul>
Collaboration &amp; Continuous Improvement
<ul>
<li>Participate in cross-functional initiatives and collaborate with Settlements, Customer Support, and Corporate Accounting.</li>
<li>Engage in training programs to improve software knowledge and client handling techniques.</li>
<li>Identify and suggest improvements for system or process efficiency.</li>
</ul>Requirements:
<ul><li>2+ years of experience in administrative support, customer service, AR/AP, or SaaS operations.</li>
<li>Proficiency with Salesforce or similar CRM platforms and ticketing systems.</li>
<li>Effective communication, active listening, and relationship-building skills.</li>
<li>High attention to detail and ability to manage multiple priorities independently.</li>
<li>Proficiency in Microsoft Office Suite and comfort with digital workflow tools.</li></ul></div> <div id='job-id'>Job Id: SVHkFkNM2mIvCq7H/WgkTXA0tuCPj6zlD93sYzVaFAoTEg3+f0Da23N9tl4pY2DXeZaprRdH4vnIEI23/YR6tqcmBfFlDYqToNWLvPoZhcF0dJIqduHLIKasZFLgTnU9x85jammYjsDXxzsTWP703jCKgLzGSpRoC+xnvYOrSzLq4M7biZvXjMy4StgVgHAqxGOeZI7mQ4jP</div>

Administrative Specialist

Join Associa and explore 3 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.